Utilizing Technology Effectively for Optimal Employee Engagement
Adapting to the situation is the mandate in the post-pandemic world, renewed to its core, especially in the business sector. Organizations failing to embrace the workplace trends and culture will eventually suffer productivity loss and see a decline in the overall operational efficiency. Businesses that offer workplace flexibility get to taste success even in uncertain times. The best way to increase adaptability and flexibility is to use the right workplace technology to ensure optimal employee engagement.
Workplace collaboration technology improves employee engagement
People engagement has always been a vital element of the workplace. Employers that are new to the remote work culture often find it difficult to ensure effective employee engagement. Forward-looking enterprises find their solution in all-in-one collaboration platforms, like InfinCE, to improve employee satisfaction, retention, engagement, and productivity rates.
With the InfinCE digital workplace orchestration platform on your side, you can assign tasks and manage multiple projects from a single dashboard. You can also use various collaboration features like instant messaging, video conferencing, audio calls, and productivity apps to keep everyone aligned with the common goal.
The growing usage of collaboration platforms
Studies say that the adoption of communication and collaboration tools has gone significantly high in the past couple of years.
Fingent, our parent company, successfully switched to 100% remote working in March 2020 with InfinCE digital workplace platform. With InfinCE, Fingent’s team can meet virtually any time of the day and discuss work on the fly.
Read Our Case Study: How Fingent Achieved Breakthroughs in Collaboration with InfinCE Digital Workplace
Spiceworks Ziff Davis reports that “in June 2020, 81% of businesses were using business chat apps, a big jump from 67% in 2019. Additionally, three months into the COVID-19 crisis, more than one-third (37%) of IT decision-makers reported employees in their organization preferring to use business chat apps over email for internal communications — up from 31% in 2019.” These stats denote that businesses now see such communication and collaboration tools as essential components in their day-to-day operations.
However, the challenge is that you still need to be agile and flexible while using such communication tools in a hybrid workplace to enhance employee engagement. Most often, enterprises rely on multiple software applications for communication and collaboration subscribed from different vendors. It creates confusion as it is challenging for IT managers to keep track of numerous renewal messages and license expiry dates. The subscription costs will also add up. This is where InfinCE’s marketplace brings the difference. You can subscribe and readily access all your essential enterprise applications with a single sign-on through the marketplace. With this, you can easily integrate all your business processes, reduce expenses, manage resources optimally, and engage with clients better to stimulate growth.
White Paper: Business Value of InfinCE Enterprise Cloud for Business Owners and Employees. Download Now!
InfinCE drives superior productivity in your enterprise and enhances your outcomes. Here are the key drivers that will play a vital role in people’s engagement moving forward.
1. Agile and flexible approach
As mentioned, using the right technology matters the most in the hybrid workplace. Therefore, you need to find the perfect communication and collaboration fit for your company that allows you to stay on top of your goals. Likewise, you should be ready to make the change when required to ensure that your employees have access to the best solutions they need to perform to their best ability. With InfinCE, you can integrate as many productivity apps as you want with the system and scale the collaboration platform features to suit your specific requirements.
2. Get the basics right
It is said that technology is only as good as the person using it. Therefore, you should ensure that the platform you choose is easy to incorporate into your existing business structure and can be easily managed by your employees without needing any technical know-how. InfinCE gives you the best of both worlds – onboarding and using the platform is a breeze, while switching to the communication and collaboration tool will not break the current flow of your business operations either. Besides, there is also round-the-clock support available to help you with any needs, be it getting started with the video calls and conferences or upgrading the apps from the dashboard.
3. Break departmental silos
Removing the silos between remote teams is an essential factor to derive maximum productivity. It is very important to have well-defined workflows, processes, and systems in a hybrid work culture to ensure effective collaboration. InfinCE helps you get the message across the board clearly and allows you to review the daily work practices to make the best use of online conferences and virtual collaboration for knowledge sharing. All of that can be managed from a single dashboard, which also helps keep the costs in check and avoid technology chaos.
InfinCE dashboards can be restricted to, and contain just the information appropriate for the expected viewers. However, those viewers may be classified: Organization, Department, or Team. An individual can create private-use personal dashboards as well. Dashboards are perfect for sharing project and company updates or other information with co-workers.
4. Use the right channel to communicate
Most of the popular communication solutions offer just a single channel for collaboration like video conferencing or file sharing. However, overusing the same approach for communication can actually hurt employee engagement and lead to “online fatigue” and loss of productivity. Sometimes, a call may not even be required to get the message across, and a simple text could do. With InfinCE, you can use different channels like audio calls, instant messaging, email, and video conferencing to prevent burnout related to overusing the same virtual communication style. When coupled with features like data sharing, task management, time tracking, reporting, etc., you get a complete tool in InfinCE to improve people engagement.
InfinCE makes life simpler for your employees as they do not have to juggle between different apps to find the information needed to perform their jobs. Business communication works well when done through the channel best suited for that purpose. You can always find a way in InfinCE to keep everything moving. The rapidly changing business landscape needs adaptability to remain productive and see results. With InfinCE on your side, you can have all the resources you need from a communication and collaboration platform to ensure improved productivity and employee engagement in your hybrid workplace. Sign up for free and see InfinCE in action.