Signing Up

  • I don’t have time or inclination to configure or allocate my resources among my team. Can INFINCE do that for me?

    Yes. INFINCE support services can be provided to handle these issues for a company. (However, there is a cost for the service.)

  • Is there a free trial?

    No. Why not? INFINCE is all about serious business users. When you sign up for INFINCE, you get a dedicated INFINCE server and a team of technology experts who act as your extended IT wing. INFINCE is not just a platform but a Technology enabler. To experience INFINCE through a free live demo, you can ping us on the Chat below or click on the “Request Demo” button on the top right.

  • What do I need to get started with INFINCE?
    • A supported device (Desktop, Laptop, Chromebook, Tablet, or Smartphone)
    • Internet access
    • A Credit card
    • You need an internet domain, but if you don’t have one, we can help you purchase one, during your sign up process. The cost of a particular internet domain will depend on market factors outside of INFINCE.
  • How can I sign up with my existing business domain and email server?

    If you have already registered your business domain and set up your professional email, you can opt for just INFINCE Workplace during Sign up. Please follow the Sign up instructions below.

    INFINCE Workplace automatically provides an email client which can be mapped to your existing mail server. After Sign up, you can also buy the WordPress Application as an add-on, if you wish to set up or move your business website within INFINCE. This will help you to manage all your IT assets from one platform, making it easy to manage your processes.

    Step 1. Click on the “Sign Up” button on the top right corner of the INFINCE website.

    Step 1 - Click on Sign Up

    Step 1 – Click on Sign Up

    Step 2 – Contact Information. Fill your Contact details in the form and click “Next”

    Step 2 – Contact Information

     

    Step 3 – Validate Email. A validation code will now be sent to your email (provided in Step 2). Grab this code and enter it in the next screen to help us validate you.

    Step 3 – Validate Email

     

    Step 4 – Credit Card Details. In the next screen, fill in your Credit Card details. (Usage Billing is only done at the end of the calendar month. The first-month bill will be pro-rated for the number of days of use.)

    Step 4 – Enter Credit Card Details

     

    Step 5. You would now receive an email confirming the completion of the first stage of Sign Up.  Click on CONTINUE button to complete the rest of the process. If for some reason you wish to continue later, you can pick up from this stage by clicking on the “CHOOSE PLAN” button in your email.

    Step 5 – Continue to Choose Plan

    Step 5 – Use the link provided in the Email if you wish to continue later

     

    Step 6. In the next step, choose the option “INFINCE”, since you already have a business domain and a professional email.

    Step 1 - Click on Sign Up

    Step 6 – Choose “INFINCE” to sign up for INFINCE Workplace

    Step 7 – Business & Domain Info. In this step, provide your business name, applicable industries and your existing business domain. Also provide the email id (based on your business domain) that would be used as the INFINCE Administrator login. This can be someone else in your organization who would be managing INFINCE. You can also use this id to set up other Administrator profiles once INFINCE is set up.

    Step 7 - Provide your business and domain info

    Step 7 – Provide your business and domain info

    Step 8 – INFINCE Setup. You can now set up the login credentials for the primary INFINCE Administrator.  Choose a plan; you can get started with the Starter plan having basic Server configuration or customize a plan based on your needs. See Pricing for more details.

    Step 8 - Set up INFINCE

    Step 8 – Set up INFINCE

    Step 9.– Sign Up Complete. Your registration process is now complete and you should receive an email confirming the same.

    Step 9 - Sign Up Complete

    Step 9 – Sign Up Complete

     

    Step 10 – Activation. Once your INFINCE server is up and running, you would receive an activation mail. Login to start exploring all the features; happy collaboration @INFINCE!

  • How can I sign up if I already have a business domain but don’t have Email Server?

    If you have already registered a domain for your business but have not set up the Email Server, you can opt for an Email Server and INFINCE Workplace during your Sign up. Please follow steps below to complete your Sign up successfully.

    Step 1. Click on the “Sign Up” button on the top right corner of the INFINCE website.

    Step 2 – Contact Information. Fill your Contact details in the form and click “Next”

    Step 2 – Contact Information

     

    Step 3 – Validate Email. A validation code will now be sent to your email (provided in Step 2). Grab this code and enter it in the next screen to help us validate you.

    Step 3 – Validate Email

     

    Step 4 – Credit Card Details. In the next screen, fill in your Credit Card details. (At the end of Sign up, your card would be charged for the cost of the domain that you purchase. Usage Billing is only done at the end of the calendar month. The first-month bill will be pro-rated for the number of days of use.)

    Step 4 – Enter Credit Card Details

     

    Step 5. You would now receive an email confirming the completion of the first stage of Sign Up.  Click on CONTINUE button to complete the rest of the process. If for some reason you wish to continue later, you can pick up from this stage by clicking on the “CHOOSE PLAN” button in your email.

    Step 5 – Continue to Choose Plan

    Step 5 – Continue Later by clicking on Email

     

    Step 6. In the next step, choose the option “MAIL SERVER & INFINCE”, since you only need business email apart from INFINCE Workplace.

    Step 6 – Choose ‘MAIL Server & INFINCE”

    Step 7 – Email Setup. In this step, provide your business name, applicable industries and your existing business domain. This will be used to set up your Email Server.

    Step 7 – Email Setup

     

    Step 8 – INFINCE Setup. You can now set up the login credentials for your primary INFINCE Administrator.  Choose an appropriate login name for your administrator profile (this could be someone else in your organization who would be managing INFINCE).  You can get started with the Starter plan having basic Server configuration or customize a plan based on your needs. See Pricing for more details.

    Step 8 – INFINCE Setup

     

    Step 9.– Sign Up Complete. Your registration process is now complete and you should receive an email confirming the same.

    Step 9 – Setup Complete

     

    Step 10 – Email Configuration.  Before the INFINCE Server can be set up for you, we would require you to validate the domain details.  Details for this verification are explained below. Log in to your INFINCE Url (refer email received in Step 9) with the login credentials (provided in Step 8).

    Step 10 – Login to INFINCE

     

    Step 10.a – Email Configuration- Verify Domain. You will see the screen below which indicates the 4 pending verification steps to complete your email configuration. Click on the first Verify button to start verification of your domain.

    Step 10 – Email Configuration Status

    You will see the detailed instructions on this screen. The Name/Host/Alias/CNAME provided at the top needs to be associated with the given Value in your DNS Manager to verify your domain ownership.   

    Follow the instructions to create a CNAME record in your DNS Manager

    Follow the instructions to create a CNAME record in your DNS Manager.  Screenshot given for  your reference, but the exact interface would vary depending on your Domain Registrar

    Access the "DNS Management" section in your Domain Manager.

    Access the “DNS Management” section in your Domain Manager.

     

    Click on "ADD" button to add a new association record.

    Click on “ADD” button to add a new association record.

     

    Provide the 'Host' and 'Points to' values for the CNAME with values copied from the INFINCE-Verify Domain screen and click on "SAVE".

    Provide the ‘Host’ and ‘Points to’ values for the CNAME record with values copied from the INFINCE-Verify Domain screen. If TTL is editable, reduce it to 300s or minimum possible value. Click on “SAVE”.

     

    Click on the “Verify” button at the bottom.

    Once the record has been saved in your DNS Manager, click on the “Verify” button on this screen.

    The ‘Verify Domain” step is now complete and this should indicate Success.

    Email Setup - Verify Domain is successful

    Email Setup – Verify Domain is successful

     

    Step 10.b – Email Configuration – Verify Email Delivery. Click on “Verify” button against “Verify your e-mail delivery” to initiate this step (refer screen above).  This step requires setting up the 2 MX records shown on top of the screen in your DNS Manager.

    Instructions for adding MX records in your DNS Manager

    Instructions for adding MX records in your DNS Manager

    Follow the instructions to create MX records in your DNS Manager.  Screenshots below are given for  your reference, but the exact interface would vary depending on your Domain Registrar. 

     

    Add first MX record in your DNS Manger

     

    Add second MX record in your DNS Manager

    Add second MX record in your DNS Manager

     

    Click on Verify button to verify the e-mail delivery

    Click on Verify button to verify the e-mail delivery

    In some cases, the propagation time for your Registrar may take longer and you may see an error like below. In this case, wait for a while and click on the Verify button again.

    If there is a delay, it may cause a failure message. Click on Verify again.

    If there is a delay, it may cause a failure message. Click on Verify again.

    Step 10.c – Email Configuration – Configure SPF. Click on “Verify” against “Configure SPF” to get instructions on how to set up a TXT record for your domain in your DNS Provider.

    Click on "Verify" against "Configure SPF"

    Click on “Verify” against “Configure SPF”

     

    Instructions for adding TXT record for your domain in DNS provider

    Instructions for adding TXT record for your domain in DNS provider

     

    Add TXT record with the values provided by INFINCE. This screen may look different for your domain registrar.

    Add TXT record with the values provided by INFINCE. This screen may look different for your domain registrar.

     

    Step 10.d – Email Configuration – Configure DKIM. Click on “Verify” against “Configure DKIM”. The instructions will help you create a TXT record in your DNS provider to validate DKIM.

    Instructions to validate your DKIM by adding a TXT record in your DNS provider

    Instructions to validate your DKIM by adding a TXT record in your DNS provider

     

    Add TXT record with values given in INFINCE.  This screen could look different for your domain registrar.

    Add TXT record with values given in INFINCE. This screen could look different for your domain registrar.

     

    Click "Verify" to validate DKIM

    Click “Verify” to validate DKIM

    Once the 4 Verification steps are done, you should see ‘Success” against all of them. All the actions required from your end are complete now. INFINCE Support Team will now initiate the set up of your INFINCE Server and Email service. These should be active within 1 business day.

    Email Configuration Complete.

    Email Configuration Complete.

    Step 11 – Activation. Once your INFINCE server is up and running, you would receive an activation mail. Login to start exploring all the features; happy collaboration @INFINCE!

  • How can I sign up on INFINCE without a business domain?

    If you are just starting up your business and do not have a a business domain yet, follow the Sign up process below. This would take you through registering your business domain, setting up your professional email and finally configuring your INFINCE Workplace.

    Step 1. Click on the “Sign Up” button on the top right corner of the INFINCE website.

    Step 2 – Contact Information. Fill your Contact details in the form and click “Next”

    Step 2 – Contact Information

     

    Step 3 – Validate Email. A validation code will now be sent to your email (provided in Step 2). Grab this code and enter it in the next screen to help us validate you.

    Step 3 – Validate Email

     

    Step 4 – Credit Card Details. In the next screen, fill in your Credit Card details. (At the end of Sign up, your card would be charged for the cost of the domain that you purchase. Usage Billing is only done at the end of the calendar month. The first-month bill will be pro-rated for the number of days of use.)

    Step 4 – Enter Credit Card Details

     

    Step 5. You would now receive an email confirming the completion of the first stage of Sign Up.  Click on CONTINUE button to complete the rest of the process. If for some reason you wish to continue later, you can pick up from this stage by clicking on the “CHOOSE PLAN” button in your email.

    Step 5 – Continue to Choose Plan

    Step 5 – Continue Later by clicking on Email

     

    Step 6. In the next step, choose the option “DOMAIN, MAIL SERVER & INFINCE”, since you need a business domain, business website hosting and business email apart from INFINCE Workplace.

    Step 6 – Choose ‘Domain, Mail Server & INFINCE’

     

    Step 7 – Domain & Email Setup. In this step, provide your business name and the applicable industries. Choose a suitable domain for your business. If your primary choice is not available, the system suggests close alternatives. (In case you wish to purchase a domain that costs more than $30, you may need to do the domain purchase outside of this Sign Up. Contact us if you need guidance).  The contact information on this screen would be used for registration of the website and can be different from what you have entered in Step 1.

    Step 7 – Choose your Domain

     

    Step 8 – INFINCE Setup. You can now set up the login credentials for your primary INFINCE Administrator.  Choose an appropriate login name for your administrator profile (this could be someone else in your organization who would be managing INFINCE).  You can get started with the Starter plan having basic Server configuration or customize a plan based on your needs. See Pricing for more details.

    The registration charge for your chosen domain will be listed at the bottom.

    Step 8 – INFINCE Set Up

     

    Step 9.– Sign Up Complete. Your registration process is now complete and you should receive an email confirming the same.

    Step 9 – Set Up Complete

    Step 9 – Set Up Completion Email

     

    Step 10 – INFINCE Server Set Up in progress.  Your server would now get configured and created at the backend. This might take up to 1 business day. Meanwhile, you can always check on the status by logging in to your INFINCE Url (refer email received in Step 9) with the login credentials (provided in Step 8).

    Step 10 – Login to INFINCE

     

    Step 10 – View Status of INFINCE Server Set up

     

    Step 11 – Activation. Once your INFINCE server is up and running, you would receive an activation mail. Login to start exploring all the features; happy collaboration @INFINCE!

  • How can I Sign up for INFINCE?

    INFINCE offers three ways of signing up, depending on your current business need. Click on the relevant option below to get the detailed Sign up instructions.

    1. If you are just starting up your business, chances are that you have not yet chosen/registered your business domain.  We can help you all the way, just Sign up for Business Domain, Email Server and INFINCE Workplace
    2. If you have already registered your business domain, but do not have the business email set up yet, Sign up for Email Server and INFINCE Workplace.
    3. If you already have a registered business domain and a business email, Sign up for INFINCE Workplace.

     

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