Answers to various technical queries regarding INFINCE Workplace.
Do I have access to the source code for an App that I license?
The applications we are providing are based on open source. You can get access to the application specific git repositories/source from their corresponding sites. ( However you won’t be getting source code of INFINCE Common (productivity tools) for security reasons.)
Can I make business Applications within INFINCE available to registered users who are not INFINCE users?
Purely depends on the application ( for example – if Mautic is concerned only INFINCE users can access it , But for “OpenProject” – there is provision to give access to external users )
Is there any security improvement if I use a VPN to access INFINCE?
Of course, but it’s an unnecessary expense as INFINCE ensures complete security for your data and application.
Can I suspend an App (so it can be restarted later) and not have to pay for it?
No, to suspend an App on a VM you must contact us. We can make backup copies if needed.
Do you have a database like MS Access that I can use to work with larger datasets?
Yes, but that has to be provided as a custom application.
Can I still use the software and files on my PC and Mac?
Of course. But files saved on your computer will be at greater risk if your device is lost or stolen.
Can INFINCE help me manage the logins to my other SaaS applications used by my company?
As long as a SaaS application supports an API and single sign on, we can set it up so that you can disable an employee’s access across the platform in one step. That way you can prohibit an employee from having access to INFINCE, and they will lose access to all SaaS accounts he was set up to use within INFINCE.
Does INFINCE run on Chromebooks with Chrome OS? Fuchsia?
What can I do with the WordPress MarketPlace application?
The WordPress can be deployed to host a Website within INFINCE or to manage blogging content. Or both!
How do I connect INFINCE with SaaS services I want?
If the SaaS application has an API we can integrate with them. (Conditions apply, as would SaaS fees).
Many people use Microsoft Office. Can I share documents with them?
Where is my data stored? Is any data stored on my PC?
Data is stored in a cloud server that is private to your company. This enables you to connect to your data from an internet connected device from anywhere in the world. Only files that are allowed to be downloaded, and which actually are, would be saved on the users device. Otherwise, INFINCE data is not saved on the computer.
How do you retrieve an older version of a file?
The older versions of the file (available as described here) can be accessed by the user from the Versions tab of the File details panel.
How does INFINCE Files handle “versions” of a file?
INFINCE expires old file versions automatically to ensure that users don’t exceed their storage quotas. This is the default pattern used to delete old versions:
- For the first second we keep one version
- For the first 10 seconds we keep one version every 2 seconds
- For the first minute we keep one version every 10 seconds
- For the first hour we keep one version every minute
- For the first 24 hours we keep one version every hour
- For the first 30 days we keep one version every day
- After the first 30 days we keep one version every week
The versions are adjusted along this pattern every time a new version is created.
INFINCE never uses more that 50% of the user’s currently available free space. If the stored versions exceed this limit, INFINCE deletes the oldest file versions until it meets the disk space limit again
If I upgrade the cloud configuration can I later lower the configuration? How am I charged?
Yes, but you must contact us to do that. But you can upgrade yourself at any time. ( No storage downgrade is possible)