The advent of IT fundamentally changed the way businesses operate. It empowered companies with hardware and software capabilities to manage information overload better, and their workforces upgraded their skills to manage digital devices to fast track their work. As workplace demographics changed and expanded, big companies began to increasingly digitize their business operations to stay competitive and successful, thanks to the emergence of cloud technologies. When Covid19-induced lockdown disrupted workflows, small and medium-sized companies started digitizing their business operations to remain competitive. The last two years saw on-premise systems replaced by cloud-powered technologies at a much faster pace than ever before, and digital workplaces have come to spearhead the digital transformation of businesses.
So, what is a digital workplace? A digital workplace is a virtual workplace setting wherein your employees across all departments get to stay connected as and when they want, across geographical boundaries, on devices of their choice, and access all data and information relevant to get their work done. The cloud-backed tools of the digital workplace platform have the capabilities to enhance your employee experiences.
So, what is employee experience? Gartner defines employee experience as “the way in which employees internalize and interpret the interactions they have with their organization and the context that underlies those interactions”. In short, it is an employee’s perception of his job. HBR Analytic Services defines employee experience as “how hard or easy it is for employees to do their best work, taking into account technical, cultural, and physical touchpoints”.
So, why is employee experience important to businesses? The digital revolution has made companies realize that engaged, collaborative, and productive employee experiences are vital to delivering excellent customer experiences. Companies have discovered that the best way to build good customer experiences is by building good employee experiences. Communication and collaboration enabled by digital workplaces are vital to building good employee experiences. Sharing data across departments and geographies has paved the way for employees to build fruitful business relationships beyond their immediate workgroups or teams. Good employee experiences create good employee engagement.
Your digital toolbox will have all the tools and technologies required to help your employees stay connected, thus seamlessly easing their workflows. Pandemic-induced lockdown and remote work have redefined the way companies let their employees work. The introduction of digital workplaces has caused the line between employees’ professional and personal lives to blur, enabling them to leverage the tools available on their digital workplace platforms to seamlessly communicate and collaborate with their dispersed team members virtually. A good digital workplace leverages cloud technologies to integrate all applications required for business communication and employee collaboration like email, enterprise social media tools, virtual meeting tools, CRM, file storage and sharing, HRM, etc. InfinCE is the right partner for your company’s digital aspirations, with all the applications available on a single platform!
An efficient digital workplace like InfinCE can improve your employee experience in more ways than one! Here is how:
1. Offering an efficient remote working environment.
The Talent Tech Outlook 2022 Study says 82% of employees prefer working from home. Remote work gives employees the freedom to set their own schedules and manage their work from whichever place they like. In addition, most employees consider the time saved by avoiding daily commutes a big blessing. InfinCE is a one-stop technology solution that has efficient office tools to bring your workforce together no matter which geographical location they work from. The platform enables secure storage and quick sharing of documents too. Thus, improving your employee experience by leaps and bounds.
2. Providing instant communication and effective collaboration tools.
InfinCE has an extensive suite of collaboration apps that eases communication and collaboration with your company’s in-house and external contacts. While remote working is undoubtedly an aspect that enhances your employee experiences.
3. Offering your business a unified, centralized platform to access all its applications.
Businesses need to use multiple apps to manage their daily operations. InfinCE has a curated applications marketplace with a growing list of apps to choose from, providing a wide range of solutions, including CRM, CMS, and HRM, hosted in secure environments. You have the absolute liberty to choose the applications you deem are right for your business operations. Seamless integration of multiple apps on a single platform eases business operations and improves employee experiences.
4. Boosting productivity.
With InfinCE, your employees get to connect to a custom workspace that displays information based on your preferences through flexible tiles. A branded workspace easily connects your employees and aligns them to your organization’s core values, which raises engagement and productivity. The platform has multiple productivity tools to organize and manage your data and work. Its advanced data protection features enable private storage and secure sharing of your valuable data. InfinCE is a cutting-edge digital workplace that can help your business streamline its work very efficiently and effectively. Better employee experiences lead to increased productivity.
5. Providing single sign-on accessibility.
A single sign-on provides access to all your business software and productivity tools from anywhere.
6. Offering device independence and ensuring work continuity.
InfinCE lets you enjoy the freedom to access your entire business software from anywhere through any device and allows you to continue working from exactly where you had previously left off. The device independence feature will definitely serve to improve your company’s overall employee experience while ensuring your work continuity.
7. Providing absolute data security.
Your data enjoys absolute privacy and security on secured private virtual servers. Advanced firewalls and encryption/password-based access controls add to the security protocols of your data. Getting to work in a virtual environment that keeps your data safe and secure is an aspect that enriches your employee experience. By adopting an efficient digital workspace like InfinCE, your business can enhance its employee experiences in many ways and nurture a work culture wherein your employees would always want to do their best and improve their performances. InfinCE endows your company with the right kind of capabilities to achieve the true digital culture, thus helping its employee experiences scale new heights, leading to increased productivity and improved customer experiences.
In the digital ecosystem, employee experiences determine productivity, which shapes customer experiences. When you choose InfinCE to spearhead your digital transformation, you get access to the platform’s numerous features, which would serve to improve your employee experiences.
Get in touch with our experts to know more about how InfinCE can enhance your employee experiences.