How Does InfinCE IT Infrastructure Management Software Help Your Business

A reliable and robust IT infrastructure management strategy is crucial for enterprises in this era of digital transformation. Most of your core business functions and processes rely on IT infrastructure these days, irrespective of your industry. With a robust IT infrastructure management software like InfinCE, you can ensure that all your processes and applications work in unison to deliver the expected results and help you with faster decision-making or driving innovation. That is why you need an adequate IT infrastructure monitoring platform to ensure desired business outcomes.

In any business, the infrastructure helps solve the challenges and problems that the organization is facing. For instance, electrical infrastructure addresses the difficulties in providing power to the machines and appliances, where plumbing infrastructure solves sewage problems. IT infrastructure refers to the devices, servers, and software the enterprise uses to facilitate its operations in the enterprise business scenario. 

Read more: How can modern IT management software empower companies to be more agile? 

So how does InfinCE IT infrastructure management software help your business? Read on to know more. 

What Is IT Infrastructure Management?

The goal of infrastructure management in any sector is to maintain the infrastructure components in acceptable working conditions so that the infrastructure can continue to serve its purpose. Therefore, when it comes to IT infrastructure management, it revolves around managing the various IT policies, processes, hardware, data, and even users. This way, IT infrastructure monitoring ensures that every aspect of the IT infrastructure functions to its optimal level and addresses the areas for which they are designed and deployed.

Using a robust IT infrastructure management software like InfinCE allows you to manage internal and external contacts that rely on or use resources, including vendors and security organizations, to ensure that the IT operations keep running smoothly. Moreover, IT infrastructure monitoring encompasses everything that supports the management and usability of business data and information. This can range from physical equipment to network systems and disaster management policies to legacy interfaces.

Read more: An 8-Point Checklist to Enhance The Modern-Day Digital Workplace 

Why Does Your Business Need IT Infrastructure Management?

IT infrastructure management can be defined as the coordination, operation, and upkeep of IT resources within your organization. It primarily entails the planning, documentation, and administration of all the IT-related assets like servers, processes, applications, and data. An efficient IT infrastructure monitoring strategy in place will make sure that all the IT assets are maintained well, which will, in turn, lead to greater productivity, superior employee engagement, and improved customer satisfaction.  

The innovation in cloud technologies has significantly affected the way enterprises manage their IT infrastructure. More and more companies rely on cloud-based infrastructure management tools to streamline and simplify their IT infrastructure management strategies. On the contrary, many organizations outsource their day-to-day IT infrastructure management activities to third-party managed service providers. Whether you outsource or not, it is crucial to have an IT infrastructure management policy to drive business growth.

5 Core Components Of IT Infrastructure

IT infrastructure management can be categorized into systems management, storage management, and network management. Under each of these three categories, multiple subsets must be appropriately managed to ensure the availability of critical applications. 

Read more: How IT Teams Can Prepare to Support Remote Workforce During COVID-19

Below are some of the core elements of IT infrastructure, which need effective management to ensure their ongoing availability.

1. Hardware

Hardware includes devices at the company level and the user level, such as server machines, mainframes, desktop computers, laptops, tablets, and smartphones used to access enterprise data and sensitive business information.

2. Operating Systems

OS includes the operating systems of all the devices that connect to the company network. Therefore, timely updates and maintenance of operating system platforms are essential to ensure that users communicate with the devices as required.

3. Software Applications

Software applications include all the enterprise software programs that the company uses to facilitate various vital organizational functions. It also covers middleware applications like business intelligence, process management, content management, and identity management tools.

4. Data and Storage

This includes all kinds of data that the company collects and aggregates to run its operations, whether at the client or customer levels. It also entails storage and database management applications that help to track business performance, security, and operational activities.

Read more: Improving Virtual Desktop Infrastructure Performance with Real-time Monitoring 

5. Networking

This includes the physical networking infrastructure like routers, wireless access points, in-office cabling, telephones, and other peripherals. Meanwhile, it also covers virtual network software products that are important to the company’s daily workflow.

Besides these, web-based programs such as .NET, Java, Apache, UNIX, etc., are also vital IT infrastructure elements that must be adequately managed to ensure the smooth functioning of different business aspects.

6 Key Benefits Of Using InfinCE IT Infrastructure Management Software

Major players in the telecom, startups, transportation, manufacturing and healthcare industries have already started employing innovative IT infrastructure management solutions to facilitate the smooth functioning of their IT resources. Understandably, they realized the importance of maintaining their complex IT-based process flows, which is why they go for the best IT infrastructure monitoring tools.

With a reliable IT infrastructure management software like InfinCE, you can make the entire process much more efficient and have better transparency into the enterprise IT resources. That will translate to better and easier planning and fewer downtimes, which is vital to business success today. 

Read more: Why InfinCE Digital Workplace Should be Your Remote Work Companion

Here are the main benefits of having InfinCE as your IT infrastructure management partner.

1. Comprehensive Overview Of Your IT Infrastructure And Resources

With InfinCE, you will get detailed insights into every aspect of your IT infrastructure and resources, which helps you monitor and manage your business process proficiently. This helps in the early detection of critical trends and changes that allow you to make quicker and more strategic decisions.

2. Deliver Superior Customer Service

Efficient IT infrastructure management ensures faster provisioning, shorter downtimes, quick updates, accelerated repairs, and improved performance. All of that, in turn, leads to increased user and customer satisfaction.

3. A Unified Platform That Offers Better Transparency 

With comprehensive reporting for all the IT infrastructure components in a unified platform, you can gain deeper insights into different layers of your IT resources and the correlation between elements to make knowledge-based fault resolution.

4. Efficient Management Of Your IT Resources

With proper IT infrastructure management policies in place, you can improve the efficiency of all the IT processes and end-to-end management of different IT infrastructure components like storage, servers, networks, and devices to facilitate a smooth integration.

5. Gain Cost Savings

By leveraging the power of fully integrated IT infrastructure management software, you can avoid the requirement for temporary solutions. This means better savings in terms of the investment, while it also avoids time-wasting and data synchronization errors.

6. Increase Employee Engagement

When employees have a strong IT service management (ITSM) system and a robust digital workplace platform like InfinCE in place, they do not have to run around looking for multiple tools to perform their job roles. InfinCE offers a wide range of collaboration apps and productivity tools in its single platform, enabling employees to succeed in this remote working era. 

Read more: Top 4 Advantages of Centralized IT Administration for Your Business 

It is true that digital transformation heavily depends upon IT infrastructure. With every industry embracing digital-first approaches, it is crucial to adopt a future-proof IT infrastructure management approach. Only that can help you create the best environment for optimized cooperation between IT resources and business functions, thereby leading to better growth and success rate for your company. Talk to us right away if you want to know how InfinCE can streamline your IT infrastructure management. 

Choosing the Right Pricing Model for Enterprise IT Services

The recent trends in digital transformation have paved the way for ensuring optimal business growth for enterprises. With the rates of public cloud adoption going up, it seems that leaders have recognized the potential of modern IT tools and technologies for generating better revenue. Simultaneously, organizations have also started to find alternatives to traditional IT infrastructure models and achieve improved agility in their operations.

Today, the cloud has become ideal for businesses to build enterprise applications at much lesser costs quickly. Cloud also allows them to utilize advanced technologies to scale their operations and stay competitive in the market. As new IT solutions are entering the industry every day, organizations need to identify the right platform to manage their workloads.

Read more: Private Or Public Cloud: Where Should My Business Invest? 

Choosing the right pricing model for enterprise IT services

Partnering with a reliable IT services vendor like InfinCE gives organizations the option to run workloads on-premises and on the public cloud. This works to bolster the security of sensitive company data further while ensuring superior operational efficiency. Although adopting the best IT models is always the goal of a business, leaders also look for responsive technology partners that can offer IT solutions at the best costs. So, it’s crucial to choose the right pricing model.

There are predominantly two types of pricing models for enterprise IT services – subscription-based models and consumption-based pricing. Choosing the right pricing strategy allows a business to scale their IT resources up or down as needed while saving some money in the process as well.

The consumption-based approach is usually the go-to option for companies that want to make their business operations more agile. On the other hand, a subscription-based model suits those who want to keep their budget under control while benefiting from the potential of modern IT tools and technologies. 

Read more: 5 Reasons For Small Businesses To Adopt SaaS Model 

Listed in this blog are three principal business areas that are primarily affected by your IT pricing model’s choice.

1. Enterprise IT Operations

In the past, launching a new IT project required considerable hardware and software investments. Sometimes, it also needed months of planning and execution to get it right. Today, businesses demand faster solutions that will allow them to launch an IT project on the go. It can be facilitated easily by collaborating with an agile IT services provider.

A subscription-based model means that you will need to pay upfront for receiving the services, be it cloud solution or on-premise. Some vendors also allow customizing the features in their subscription models so that you can decide which elements you will need to optimize the IT operations of your company. As the costs are determined based on the length of the subscription, long-term plans often mean lower business costs.

On the contrary, the consumption-based IT model allows you to pay for the services you use. While this can be a good option for those who have trouble keeping their IT systems updated with software updates and patches, it will need you to cherry-pick the required tools and technologies every time you want to launch an IT project. So it is vital to choose an end-to-end IT solutions provider when going with the consumption-based pricing model.

Read more: InfinCE – A One Stop Technology Solution for Small Business 

2. Running Workloads

Working with a reliable IT services vendor that will take care of everything from equipment maintenance and on-site configurations to training and support for your in-house team is always the best choice to stay ahead of competitors. That’s what InfinCE does for its customers. InfinCE’s technical concierge allows businesses to access IT support via phone, email, or live chat. The concierge helps you resolve the problem either by yourself or by arranging for a technician, depending on the challenge’s complexity.

When the IT vendor manages everything, a fixed recurring invoice can lead to better savings than paying every month. As subscription-based models are evolving, it gives you greater control and flexibility when choosing IT plans.

It also means determining your workload requirements adequately before choosing a pricing plan so that you can avoid all kinds of risks and keep a check on the costs. You can also use both public and hosted private clouds as per the plan to explore better opportunities to develop enterprise applications and services. Meanwhile, if you go with consumption IT plans, you can easily and quickly scale the IT resources on your terms and effectively run the workloads.

Moving between public clouds and on-premises setups can also be much cost-effective when it is consumption-based pricing. Enterprises can easily choose the business-critical applications necessary to improve performance or deal with any latency issues. Likewise, it can also be beneficial to pull back the workloads with highly sensitive business data that cannot be left off-premises.

Read more: How can modern IT management software empower companies to be more agile? 

3. Capacity Planning

IT capacity planning needs companies to evaluate their resource utilization, workforce needs, and application usage before buying the servers, storage, and network infrastructure from a vendor. In this case, using a subscription-based service works out because businesses can have a predictable expense to manage their revenue stream. Moreover, subscription models also save on the costs of full purchases to gain access to the IT tools required to cover their demands.

On the contrary, the consumption-based model, or the pay-as-you-go approach, allows organizations to make an immediate purchase for their unplanned IT decisions. This can help deal with sudden demand peaks that cannot be managed with the existing infrastructure. This also means that those who are not adept with capacity planning can benefit from consumption-based IT pricing strategies. A reliable vendor can also help you determine future capacity requirements and see if the resources are enough to meet those upcoming demands.

A subscription-based model can be a boon to businesses that need an all-in-one platform for their enterprise needs. For instance, InfinCE offers a vast pool of features to support the business’s changing needs for fixed pricing. Customers can also personalize the plans with added resources to match their current and planned needs, which will lead to better operational efficiency and productivity.

Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software 

Selecting the right pricing model 

Choose consumption-based IT model, if you:

• Prefer maintaining a more agile business operations approach
• Need to shift too often from public cloud to on-site system
• Cannot determine future peak demands precisely
• Want scalable IT resources for unplanned potential workloads
• Do not have dedicated personnel or the resources to manage any software updates or IT maintenance work

Choose subscription-based IT model, if you:

• Need a greater level of control and flexibility over your IT plans
• Prefer to have a predictable monthly expense
• Have the capacity planning done right based on the predefined budget
• Do not want to look for the required tools and technologies every now and then for new IT projects
• Want a comprehensive solution for managing everything from IT systems configurations to training and support

Choosing an all-in-one business management solution can help you become flexible and responsive to meet the customer demands and ensure optimal growth for your business in today’s competitive environment. The final decision to go with usage-based models or subscription approach should be based on your business’s actual requirements.

Want to know more about the flexible pricing plans offered by InfinCE for businesses of all sizes and capacities? Contact us!