How a Unified Environment Promotes a Successful Digital Workplace
Business Software
Small Business
Technology
A digital workspace is the virtual equivalent of your individual workstation. It is an integrated technology framework that leverages evolving technologies to enable you to work online by providing and managing a hoard of features like apps, data, task management functionality, desktop delivery, etc., on any device, anytime. Global Workforce Study 2021 by BCG and The Network says 89% of the respondents expect their jobs to be partly remote when the pandemic ends. So, remote work is here to stay, fully or partially.
The pandemic caused businesses worldwide to quickly adopt digital workplace solutions to prevent disruption to their workflows. What started as a move triggered by the force of circumstances later proved to be so highly productive and beneficial that most forced adopters became strong advocates of digital technologies. Adopting a digital workplace solution is the first step toward creating a digital workspace.
App and desktop virtualization to provide seamless access to your remote workforce
Secure and hassle-free access to SaaS apps in one place
Easy and seamless file sharing
Content collaboration tools to let teams create, edit, review, and post content that can be accessed by the right people
Automated workflows that save time and man-hours
Unified endpoint management of all devices by a central management console
A single sign-on that provides your employees quick and secure access to data and apps
You can improve the productivity and efficiency of your remote workforce by choosing the right kind of digital workspace with task management functionality that matches your business needs. Hewlett Packard Enterprise defines a digital workplace as “ a virtualized form of the traditional, in-person office environment, where many elements of collaboration and productivity are performed through some combination of digital applications, cloud computing, and other technology”.
A digital workplace solution leverages cloud technologies to integrate all the apps and services required for the internal operations of your business on a single platform so that your remote teams can seamlessly access and share data in a secure environment. Companies create unified environments to enable seamless collaboration among their systems.
So, what is a unified environment?
A unified environment or platform is an efficient, effective, collaborative, and scalable ecosystem consisting of people, systems, and data that work in unison to meet business goals. It enables seamless collaboration among teams and offers secure data access, independent of device and location.
Salient features of a unified platform
Secure and hassle-free exchange of data between systems and apps.
Seamless collaboration among teams across geographies.
Central and controlled access to data across all access points.
Scalable to accommodate the changing needs of your business.
Enhanced security and protection against data breaches.
Thus, unified platforms have multiple features that help employees improve productivity and meet goals. The pandemic-induced lockdowns and new health protocols have paved the way for increased adoption of remote work among businesses worldwide. The BCG Employee Sentiment Survey 2020 reports that 75% of the 12000 surveyees are able to maintain or improve productivity on individual tasks, while 51% confirm being able to maintain or improve productivity on collaborative tasks. As working from anywhere is becoming the new pattern of work, companies are increasingly embracing digitalization to overcome the challenges of an ever-evolving business environment.
So, how does a unified environment promote remote work?
Provides a central hub for all business processes, thus eliminating the need to switch between apps to get work done. Multiple modules are integrated on the centralized platform, which can be accessed on dashboards.
Allows users to create their own workflows sans coding. Workflows can be reconfigured or changed to meet changing business objectives.
Offers flexible integration of apps and data. Data updates are synchronized across all tools, thus breaking silos to enable all pervasive integrations.
Uses dashboards for smart reporting. Smart dashboards simplify data analysis and help track and report KPIs and other metrics.
Digital workplace solutions thus bring together people, processes, and cloud technologies to deliver secure, efficient, and enriched employee experiences across multiple devices and geographies. They come endowed with a host of features to help your remote teams work smarter for your business growth.
A smart digital workplace solution will have an extensive suite of collaboration apps to help you connect with your teams faster and smarter to meet your goals. It will help you streamline communication through a series of channels like email, live chats, easy file sharing, individual and group audio/video calls, etc. Above all, you can centrally control your entire IT assets from one place and manage your information assets with ease and security. You can even leverage private business IT infrastructure custom-built to meet your end-to-end needs for enhanced security.
If you are looking for a digital workplace solution that unifies all your business tools to increase your employee productivity, InfinCE would be your answer. The curated marketplace on the platform includes apps from multiple vendors to meet all your business needs. And what’s more, our experts can guide you through adding custom apps to the platform to increase productivity and improve the experiences of your employees. Whether creating documents, handling emails, scheduling events, or managing tasks, InfinCE’s vast library of productivity tools will help you accomplish your day-to-day activities easily and raise your workforce efficiency.
Get in touch with our experts or take a demo to know more.
I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.
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Tackling Top 10 Technology Challenges of Small Businesses
Small Business
Technology
Changing market patterns, rising consumer demands, and gaining a competitive edge against the big fishes in the market have forever been challenging for small businesses. But as the economy tries to recover from the recent pandemic-driven recession, SMBs are predicted to foresee more challenges up ahead.
Since February 2022, inflation is known to have increased by 2.47% worldwide, making it the top challenge for SMBs in recent quarters. Subject to this, small businesses are now desperately trying to up their game by providing unique customer services, improved customer relations, and enhanced operational efficiency. However, COVID-19 issues stay relevant, disrupting the work patterns and productivity and creating a significant concern over employee safety, wellbeing, and morale.
Adopting the right technology seems like the only key to sustainability and resilience for small businesses. Yet, 80% of small businesses are not fully utilizing available technology.
Why?
This blog will take you through the top 10 challenges small businesses might face while adopting technology in 2022 and ways to tackle them. But before that, let’s look at how technology can benefit small businesses.
Top Benefits Of Technology For Small Business Owners
Considering today’s market challenges, small businesses must primarily prioritize: customers, employees, work efficiency, and profitability.
How can technology help achieve these priorities?
The rising capabilities of the cloud, artificial intelligence, and automation are impacting businesses tremendously, enabling operational efficiency, reducing human labor, promoting transparency, quick decision-making, and much more. Here’s a look at the top benefits small businesses can gain with the right technology.
“90% of CEOs believe the digital economy will impact their industry, but less than 15% are executing on a digital strategy.” — MIT Sloan and Capgemini
Here’s a look at the benefits of technology for small business owners:
Operational Efficiency: With tools to effectively collaborate, communicate, quickly track performances, and keep everyone on the same page, technology today contributes majorly toward operational efficiency.
Improved Productivity with Automation: Eliminate redundant tasks with automation to save time and focus energy and resources on essential matters.
Better Storage Solutions with Data Security: Deploying the rising capabilities of the cloud companies can resolve the most eminent issues of all – data storage and security.
Remain Future-ready: With the changing market, especially work cultures, staying equipped with technology makes companies relevant and future-ready.
Enhanced Customer Experiences: Woo today’s customers with services at their fingertips in no time with technology.
Lower Cost and Improved Efficiency: Save costs on multiple resources, reduce downtime, improve efficiency and drive ultimate ROI.
Digital Transformation: Deploying the right technology tools from the start of a business gives much ease to transform digitally and deploy rising technologies with time.
Why are small businesses still reluctant to adopt new technologies despite the benefits? Here’s our pick of the top 10 tech challenges small businesses face in their technology journey!
Top 10 Technology Challenges Of Small Businesses
Choosing the right software
Complexities with new technology
Easy accessibility
Keeping up with updates & integrations
Information security
Staying relevant to today’s changing work culture
Difficulties in integrating with existing systems
Offering employees a unified user experience
Cost concerns
Getting the right advisory
1. Choosing the right software
With thousands of vendors out in the market, selling more or less the same features, choosing the right software or technology solution itself becomes a major challenge. This challenge is especially major for small businesses due to the lack of proper information they are offered by the software vendors. Plus, today’s competitive work environment might prompt adopting multiple tools cause it’s hard to find all you need in one platform. But of course, investing in all the products that look suitable is quite unreasonable.
Tackling the challenge: It’s crucial that before SMBs make their decision on purchasing software, they thoroughly analyze their technology needs and identify their technology opportunities. Merely adopting technologies to match the competitors can result in huge losses, especially if your company is new to the digital transformation journey. Thus, choose a platform that quickly adapts to your ecosystem, is scalable with your changing business needs and tech capabilities, and can satisfy all your tech needs through a single platform.
2. Complexities with new technology
Adapting to a new digital tool takes time, be it a subtle or advanced technology. This is one reason why SMBs with fewer resources, less time, and more to achieve often hesitate to deploy new technologies. However, the right technology will eventually blend into your routine, making tasks more efficient and time-saving. But a technology that complicates your workflow further cannot be called the right solution.
Tackling the challenge: Invest in a technology that’s user-friendly, easy to navigate, can quickly be set up and get started with, and closely aligns with your workflow. Although, as mentioned before, the first few days of implementing new technology are always rough. Thus, try and invest in technologies that come with a tech consulting service or partner who can walk your company and your workforce through the transition.
3. Easy accessibility
Another reason why small businesses are reluctant to adapt to new technologies is due to a lack of accessibility. Tools or software that can be accessed from only certain premises limits its benefits and usability. Especially for SMBs that need their business up and running from anywhere are likely to lose interest in a platform that limits feature accessibilities.
Tackling the challenge: An apt software for small businesses would be the one that provides secure access to data, productivity tools, dashboards, performance metrics, and other features from anywhere. A platform enabling easy tracking, quick decision making, and effective and centralized IT management from anywhere can be called an ideal technology for small businesses. Plus, mobile support and accessibility are like the cherry on top of the cake!
4. Keeping up with updates & integrations
Most technology platforms come with subscription schemes that, after a while, turn out costlier than expected. There are monthly updates and integrations that one needs to keep up with, or it might affect the effectiveness of the tool. Imagine if you are using multiple apps for your business. Tracking the updates, subscription expiry, and integrations of all the tools would turn out to be a whole new task in itself, challenging the entire workflow and business effectiveness.
Tackling the challenge: Investing in a unified solution that integrates multiple features or functionalities into a single platform would be the best way to avoid such drawbacks. When you have all that you need under one platform, you have more visibility and can better manage your updates & integrations.
Information or data security is the most crucial challenge for businesses today. Ransomware attacks were up by 150% in 2020 and grew even faster in 2021. And over 28% of such data breaches in 2020 involved small businesses. Ensuring one’s financial data, IP data, customer information, and other confidential data are safe can be challenging, especially when transitioning to new technology or using multiple apps. The fear of loss to such threats restricts small businesses from deploying new technologies. Also, secured data storage is often a concern for many companies
Tackling the challenge: Utilizing technology solutions that are known to provide effective data security would be the best way to tackle this challenge. Cloud technology is emerging to be most effective when it comes to information security and data storage. Thus, ensure to invest in technology platforms that guarantee data and IT security through virtual private servers, advanced firewalls, and access controls.
6. Staying relevant to today’s changing work culture
The changing work culture today is adding to the tech challenges of small businesses. Companies can no more fix solutions that are strictly apt for office workflow or remote work environments. However, the sudden and inevitable shift to remote work culture has shown an increase in the adoption of technology among small businesses. And that’s why it’s imperative that SMBs choose the right platform.
Tackling the challenge: Be it remote, hybrid, or office work culture, work efficiency, and productivity is what counts at the end of the day. That’s why it’s imperative that SMBs focus on technology that promotes effective collaboration, instant communication, easy and secured accessibility to tools and data, business transparency, and effective and centralized IT management from anywhere.
7. Difficulties in integrating with existing systems
Companies that may be using outdated systems are often reluctant to switch to new technologies, as this would need them to upgrade their entire ecosystem, losing time, money, and resources along the process. However, the reluctance or limitation to adopting newer tools and technology might end up affecting smooth functioning with clients and vendors or even a new digital opportunity.
Tackling the challenge: If your company is new to digital transformation, then choosing a platform or technology that scales with time is highly recommended. A platform that enables seamless third-party integrations and custom integrations will benefit in the long run. And if you are already using a technology that limits integrations, then it’s never late to shift to a solution that enables flexibility.
8. Offering employees a unified user experience
With staff working from various locations today, it has become challenging to keep everyone equally engaged, motivated, and on the same page. Of course, technology is doing much to solve this challenge, but what happens when your staff starts complaining of accessibility issues, incorrect credentials, or server errors?
Tackling the challenge: With the cloud, one can now enable easy and secured access to tools, applications, data, files, and more from anywhere. One can also grant temporary access to clients and vendors for further smooth functioning and unrestricted operations. And when such cloud abilities are added with Custom Dashboards, employees can stay engaged, updated, motivated, and remain connected from anywhere.
When running a business on a restricted budget, investing in technology platforms that may or may not be fully utilized for your operations might not be a wise choice. However, most SMBs end up paying on technology more than the benefits received, eventually prompting them to withdraw completely from the investment. That is why it’s imperative to ensure that the technology you invest in is 100% effective for your business.
Tackling the challenge: Invest in a platform that allows centralized IT management. When you have all your data, IT assets, storage, and even employee & client management done from a single platform, through a single login, you gain greater visibility and control over your operational costs. Moreover, let’s not forget the versatile storage management controls, enhanced security, and single sign-on convenience such a platform could bring to the table for your small business. Plus, in time, when you are thinking of expansion you can seamlessly and cost-effectively scale your server configurations and capabilities, and effortlessly power your business goals with technology.
10. Getting the right advisory
Most small businesses might not have an expert IT council or advisory panel within their workforce due to cost pressures. However, bigger organizations often have in-house technology advisory teams that can evaluate and select suitable technology solutions for their prevailing issues. For small businesses, getting the right IT advisory partner or consulting partner is often not considered an option for fear of escalating budgets.
Tackling the challenge: A tech partner is always an asset, whether a small or a big business. However, when the cost is a concern, it’s rational to depend on technology that comes with tech support or a tech partner who can help with the implementation or transition. If not, it’s always best to invest in a technology ecosystem with easy IT management, a quick setup process, and fewer or no complications when implementing.
In Conclusion!
The market is changing, and the competition is tough! If you need your small business to sustain and succeed, you need to invest in the right technology now! As discussed in this blog, deploying technology for small businesses might seem challenging. But if strategized the right way, it’s the best step you’ll ever take for your business. And that’s why we have platforms like InfinCE that makes transitioning to technology for small businesses quicker, simpler, and smarter!
InfinCE is a complete digital workplace that allows businesses of any size and domain to easily adapt and deploy the rising capabilities of the cloud so that they can stay competitive and future-ready. Along with seamless communication, effective collaboration, business transparency, data security, and centralized management, InfinCE creates a secure environment for remote, hybrid, and office work cultures.
What makes InfinCE unique?
Collaboration apps including video meetings, live chat & employee directory
Online office tools
Single sign-on
Custom dashboards
Application marketplace with custom integrations
Centralized IT management
Business Phone System with smart call management features
Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.
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Why Does Your Business Need An Intelligent Digital Workplace?
Business Software
Cloud
Small Business
Technology
A digital workplace is an integrated platform with capabilities to deliver and manage all the apps and data of your business operations in real-time, independent of any device or location. It is a virtualized form of the traditional, in-person office environment, where many elements of collaboration and productivity are performed through some combination of digital applications, cloud computing, and other technology. Digital workplace solutions gained more acceptance when COVID19 forced several businesses to allow their employees to work remotely.
So, what is an ‘intelligent’ digital workplace?
An intelligent digital workplace is essentially an improved digital workplace, backed up by the ever-evolving cloud technologies, with immense potential to improve employee efficiency and productivity while ensuring enhanced experiences for both employees and customers at reduced costs. It leverages digital technologies to help your company achieve sustainable growth while improving its bottom line.
Evolution of intelligent digital workplace platform
Digital workplace platform are an offshoot of the corporate intranet, the latter being a tool to share company information among employees. The possibility of having unified, seamless access to data and apps to smoothen business operations led to the birth of digital workplace solutions. Modern intelligent digital workplace solutions employ artificial intelligence, Internet of Things (IoT), and machine learning to streamline your business operations and render them efficient so that your employees needn’t switch between apps anymore, but can focus on the task at hand instead.
So how does an intelligent digital workplace solution work?
An intelligent digital workplace solution automates the regular tasks of your business operations and analyzes your business activities to give personalized insights on the performances and progress of projects to enable your employees to work smarter and faster. Your employees, applications, data, analytics, and work culture are brought together on a single digital platform to enable your geographically dispersed team members to serve your customers better and faster. This has prompted futuristic organizations to increasingly invest in intelligent digital workplace solutions. An intelligent digital workplace solution makes better use of data and analytics to equip your employees with insights to help them work more efficiently and intelligently. “The intelligent digital workspace is a personalized, federated, secure, and device- and location-agnostic environment that provides workers with the resources required to effectively do their job, including frictionless access to data, technology, and collaborators,” says IDC TechScape: Worldwide Intelligent Digital Workspace, 2020.
Personalization of the digital work environment helps accelerate work and reduce the volume of files at each desk while enabling your business to carry out its operations in different time zones.
Benefits of personalized digital workplace solutions
1. Enhances employee satisfaction and engagement through personalized work experiences
An intelligent digital workplace brings to the table tangible benefits like improved employee performance and productivity as well as intangible benefits like enhanced employee satisfaction and engagement. The digital tool sets that the platform presents to your employees keep them in good stead as they foray into smarter and more innovative digital ways of working. And personalization of digital workplace software serves to give personalized work experiences to motivate and engage your employees.
2. Seamless integration of multiple collaboration apps
Intelligent digital workplace solutions are empowered by a multitude of collaboration apps through which your employees get to connect with each other and discuss work-related topics. Being networked across teams and departments can help information sharing, but collaboration overload can give rise to information overload, affecting the pace at which work gets done. This is where IT infrastructure management companies come to your aid. Their intelligent digital platform solutions come with an array of collaboration apps, offering you the choice to pick only the ones that suit your business operations best.
3. Smarter data analysis through personalized dashboards
Intelligent digital workplace platforms come with capabilities to create personalized dashboards that offer smarter data analytics and display actionable, effective insights into your business processes. Personalization makes digital workplace solutions intelligent with capabilities to ensure that the right information is visible to the relevant people through personalized dashboards and intelligent collaboration apps at the right time.
4. Using cloud storage enables access to data from anywhere
Cloud technologies ensure secure storage and easy sharing of all files from anywhere at any time. Personalization in digital workplace software makes them intelligent working environments where employees get to access the right information they need and share their knowledge with a few clicks.
An infinite cloud platform like InfinCE leverages cloud technologies to enable innovations, and top-class customer services through safe access to resources.
5. Centralized management enabling enhanced business transparency
When productivity tools can be accessed and managed all from a single platform, through a single sign-on, work becomes much more convenient and smarter. Handling multiple subscription renewals, maintaining multiple credentials, plus paying extra costs on unused tools, can be easily eliminated with centralized IT management.
With InfinCE enabling seamless third-party tool integration, bringing all you need for your work, to one platform, just does not makes work easier, but smarter and more efficient.
6. Onboarding employees the smarter way
Employee onboarding might as well be declared as the most tedious process of an organization. And that’s why an intelligent digital workplace must target to systemize and streamline this process.
With an effective cloud platform, new employees can be easily onboarded to the company workflow and culture, introducing them seamlessly to policies, employee directories, chats, communications channels, files, department dashboards, performance matrices, and more just by adding them to a single
platform.
In Conclusion!
With market competition on the rise and customer demands changing each day, there is no room for businesses to compromise on efficiency. In fact businesses, today need to be one step ahead of just being efficient. They need to remain future-ready, make quick decisions, and stay trendy. That’s why it’s highly turning imperative for companies to switch to intelligent digital workplaces, that make work smarter, productive, and innovative, plus let your business stay modern with quick adaption to new technologies.
How can one choose and implement the right digital workplace?
By implementing a digital workplace solution that:
Promotes the rising capabilities of the Cloud
Features custom dashboards for complete transparency
Allows easy communication and collaboration
Allows centralized management with seamless third-party tool integration
Makes data access easy and secured
Gives high priority to resource and data security
Promotes employee engagement
And mostly brings all these features to a single platform, eliminating multiple logins.
InfinCE is the one-stop technology solution for all your IT infrastructure needs. The platform offers all the IT infrastructure required to run your business under one roof from building your website to offering a secure intranet while allowing you to personalize your digital workplace solution to suit your unique business needs. InfinCE has the capabilities to build private and secure IT infrastructure to meet your end-to-end needs for enhanced security. Besides, you get to enjoy data security and customization services at the most affordable cost!
An IDC study rightly defines intelligent digital workspaces as a framework for enterprises to deliver a diverse set of hardware and software resources to workers, which enables more dynamic and adaptable teams, supports individual and group productivity, enables competitive differentiation, and provides a safety net of security and compliance required in the modern digital economy and workplace. An intelligent digital workplace solution, InfinCE has infinite capabilities to meet all your IT needs and smartly manage and secure your valuable data to improve your employee performances and revenues through personalization.
Aarathy is a Senior Digital Marketing Analyst at InfinCE. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding, and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.
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Transform your Data Sharing Practices to Win Customer Trust?
Business Software
Small Business
Data sharing is increasingly battling data-privacy concerns in an AI-dominated business society. As a result, organizations must be exceedingly cautious with any private, sensitive, or confidential data in the approaching era of data protection laws. Simultaneously, it is vital to exchange and collaborate data to stimulate innovation and discovery.
As enterprises make inroads into data-intensive AI applications, these multiple and sometimes contradictory objectives will become even more imperative. Organizations are not alone as they struggle to negotiate the twists and turns in the path to data sharing while maintaining data privacy. Many corporations and research organizations are working to assist them in addressing the difficulties at hand — and paving the way for a future in which data sharing does not conflict with data-privacy concerns.
External sources listening on the network, unauthorized users, and internal users handing out the store endanger the integrity and privacy of data. This section describes the potentially dangerous conditions and assaults that could compromise your data.
Accidental Exposure – Many data breaches are consequences of negligence or exposure of sensitive data rather than a deliberate attempt. Employees in an organization frequently share, grant access, lose or mishandle valuable data, either accidentally or because they are unaware of security standards.
Data Tampering – With distributed setups comes the prospect that a malevolent third party can commit a computer crime by tampering with data as it passes between sites.
Eavesdropping and Data Theft – On the internet and Wide Area Network (WAN) environments, public carriers and private network owners frequently route their networks via insecure landlines, vulnerable microwave and satellite connections, or several servers. These tend to expose valuable data to any external party.
Ransomware – Ransomware is a significant threat to data. Ransomware is a virus that infects corporate devices and encrypts data, rendering it unusable without the decryption key.
Falsifying User Identities – Criminals steal users’ credit card numbers and then use them to make purchases on their accounts. Or they steal additional personal information such as checking account numbers and driver’s license numbers and use it to open phony credit accounts in the name of someone else.
Accountability – If the system administrator cannot trace user activities, users cannot be held accountable for their actions.
Complex User Management Requirements – The complexity of handling user accounts and passwords in large-scale environments leaves your system exposed to errors and attacks.
According to the Ponemon Institute’s Cost of Data Breach Study, the average cost of a data breach in the United States is $8 million. Furthermore, a data breach affected a total of 25,575 user accounts, meaning that, in addition to financial losses, such occurrences lead to a loss of customer trust and a damaged reputation.
Almost everyone in the consumer goods sector understands that poor brand experiences can swiftly undo years of brand building, a hard-earned favorable reputation, and perhaps most significantly, the trust a customer places in a brand. In today’s age of big data and digital marketing, where consumer goods businesses and merchants build detailed profiles of individual consumers based on data sources, a single data breach can significantly undermine consumer trust.
Winning consumers’ trust will be critical in the future when customer data will be a source of competitive advantage. Companies open and honest about their data usage have the opportunity to win confidence. According to Gartner, firms who successfully build digital trust will engage in 50% more ecosystems, extending revenue generation by 2023.
Businesses must transition to a mutually advantageous data approach that gives customers greater control and gives them authorization for direct access to high-quality data in return for improved, hyper-personalized solutions with enhanced security and privacy. For this, management must develop a culture, train executives, change its organizational architecture and operating model, and evolve skills, technology, and procedures to improve how customers interact with the company and its goods at every touchpoint.
At InfinCE, we see data privacy and security as more than just a risk management issue; but as a possible strategic asset that can be a component of brand building and company reputation. When you subscribe to InfinCE, your valuable data is kept on a virtual private server that is accessible only by your organization. You may safely access your data from anywhere from across the globe through an internet-connected device. Except for the files you download, all data is stored on InfinCE and cannot get saved to a user’s computer. As a result, you get to broaden your business with InfinCE to achieve process improvements, cost reductions, rapid business growth, and, most importantly, increased customer trust.
Some interesting features of InfinCE include:
Customizable Dashboards
Collaboration Apps
Branded Mobile App
Business Phone System
Domain Registration
Productivity Tools
Curated Application Marketplace
Virtual Private Server
Server and Storage Monitoring
InfinCE’s comprehensive approach, based on numerous layers of security that contribute to increased consumer trust, includes:
Improved Data Security – Enjoy complete data privacy by utilizing virtual private servers, firewalls, and encryption/password-based access controls.
Concierge Support – You get to use concierge support via email, phone, and live chat to assist firms in planning and deploying the best technology solutions to streamline operations.
Device Independence – Access the business management software from anywhere using any device and resume where you left off.
Easy Scalability – Scale effortlessly as your business grows by expanding server capacity and storage space without incurring additional expenditures.
Simplified IT Management – Build from the ground up, upgrade existing programs, or interface with your existing systems using a unified platform.
Need assistance determining how to keep your data secure regardless of what? Talk to our experts for a quick tour of the InfinCE platform.
Sachin works as a part of the digital marketing team at InfinCE. He believes in a healthy and resourceful web and does his own little contributions for the purpose by creating and disseminating innovative and quality content.
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4 Technology Trends that a Small Business cannot Afford to Ignore in 2021
Business Software
Small Business
Technology
Guide to building a digital-first small business in 2021
2020 was a year of realizations for businesses around the world. When health scares like the COVID-19 pandemic hits without warning, life’s normalcy gets disrupted beyond imagination. Companies need to adapt to new ways of working in a matter of days. For smaller businesses with little or no contingency plans in place, the pandemic was an eye-opener. Studies earlier have shown that nearly 80% of small businesses in the US did not take full advantage of the capabilities of digital and productivity tools available in the market for their use.
In today’s digital economy, consumer behavior is directly influenced by the rapid proliferation of digital services and connected devices. There is no escaping the digital transformation realm for small businesses as the pandemic proved that digital supremacy is an inevitable need for survival and not an operational luxury for them. On this note, let us examine the top 4 crucial technology trends that a small business cannot afford to ignore in 2021.
Once relied heavily on by customers, traditional services are moving into self-service portals wherein customers can configure and transact independently. There is a rising demand for instant and autonomous customer service. Nearly 62% of US consumers prefer talking to a chatbot while interacting with a business. AI-enabled chatbots offer instant and more data-driven support decisions to consumers when they interact. In a traditional setting, customers are forced to wait long to connect with a human support associate and explain their whole problem. Often, customers will be diverted to another department and the story of waiting and explaining repeats. With autonomous chatbot and voice assistants, most queries receive replies instantly. Also, precise data is collected and transferred to a desk executive when connecting with a human support agent.
2. Integrating Accelerated Mobile Pages (AMP)
It is hard to find businesses without a dedicated website today. Considering that a good majority of your potential customers find out about you from the internet, building a website is necessary for any business. But today, nearly 50.8% of global internet traffic comes through mobile phones. People browsing your website on their mobile phones expect information pages to load as quickly as possible. For this, small businesses must deploy AMP principles in their web development to ensure that every web page offers a seamless loading and viewing experience in mobile browsers. Any delays in page loads can create unsatisfactory experiences for visitors, and your bounce rates will go up if AMP is not incorporated in your web experiences.
3. Marketing Personalization
Do you know that 80% of consumers are likely to do business with a brand that offers them personalized experiences? Personalization begins from the first step that businesses take to reach out to their customers, which is marketing. Rather than shooting out mass email campaigns, sticking flyers and billboards across the city, small businesses can utilize the vast plethora of modern marketing platforms to roll out customized and highly personal campaigns to attract the right audience to their stores or websites. Customers want only the right content to be delivered to their mailboxes to make more informed decisions. Small businesses need to use AI-driven personalized marketing platforms that can quickly identify interest patterns and deploy relevant messaging and recommendations to the correct customer to convince them of a purchasing decision quickly.
Irrespective of the digital channel that consumers use to reach out, small businesses must deliver an omnichannel experience across their digital landscape. From seamless transactions to better and intelligent recommendations and improved agility in back-office administration, small businesses need to have powerful digital platforms deployed across their operations’ length and breadth. Companies cannot leave their customers lurking in the dark, waiting for information as the competition might take advantage and lure them away with better experiences.
With the rising demand for faster and more digital-friendly experiences by consumers, small businesses should streamline their business process automation and management exercise. They need to efficiently coordinate workflows in different departments, such as finance, supply chain, logistics, HR, marketing, and sales. Additionally, they need to ensure a responsive digital infrastructure for their front-facing internet assets as well.
Using intelligent business management platforms like InfinCE is necessary for small businesses to compete in the new digital era. From building a robust digital backend for your business to setting up a roadmap for continuous success on the digital front, InfinCE can reshape your digital ambitions in the most cost-effective way possible. Get in touch with us to know more about how your small business can conquer 2021 with InfinCE Digital Workplace.
Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.
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Top 10 Ways to Set up an Effective Business Strategy in 2021
Small Business
Technology
How to Build an Effective and Solid Business Strategy for 2021!
For most businesses, 2020 has, undoubtedly, been a year they would want to write off from their history. As some things are meant to be forgotten, and things should move on, businesses must also look for the opportunities 2021 and upcoming years hold. Prospects will keep coming and going, but having a defined business strategy can help a company make the most of these opportunities.
If you don’t have any business development strategies or are looking for suggestions, you can consider the following recommendations.
Ten ways to form an ideal business strategy
NOTE: Not always, but sometimes implementing specific strategies may require you to take advantage of certain productivity tools, centralized IT Management applications, private IT infrastructure, etc. For any such tools and applications, you can always count on InfinCE. Using this tool, you can get desired business management software to improve business processes, achieve cost efficiencies and experience the utmost data security. What makes InfinCE the first choice among businesses is its unbeatable pricing, including a 30-day free trial.
A company can incorporate the following suggestions to enhance its growth and competency and improve its business level strategy.
1. Have a realistic vision
In a business world, having a vision may seem cliché, but it is, in fact, an essential thing which a business must be precise, clear, and realistic about. As vision is a peek into the future, it must comprise aspirations related to the organization you want to develop and ascertain what success implies in various business terms like markets, volumes, customers, etc.
2. Be unique to have an edge
One of the most critical business strategies is to choose the right tools and techniques that can help you identify how your company can deliver unique value to its customers. In most divisions of the economy, businesses are struggling in the crowd of similarity. When you have a well-planned business strategy, you can stay on top of the competition through its pricing model, delivery system, service offering, and more.
3. Be clear about your targets
Poor targeting is one of the major barriers to the growth of a business. Lack of clarity in targets makes a company suffer from imprecise messaging, which in turn misaligns sales and marketing. Therefore, make sure to be clear about your targets so that your business can focus better on resources and device an integrated sale and marketing approach, where marketing enables sales productivity. With clear targets, you can execute sales and marketing plans more effectively.
4. Focus on systematic growth
Only through systematic and streamlined growth can a company invest in talent, technology, and new tools. To achieve this growth, you need a business level strategy. A robust business development strategy allows your business to grow in the required dimensions.
Once your company is precise on this aspect, it will be easier to anticipate how much you can afford in terms of capital expenditure, overhead expenses, resource management, etc.
5. Decisions must be fact-based
Most executives complain about a lack of adequate data when planning or executing a business development strategy. Having access to fact-based data or information (through public records, social media trends, geographical location, etc.) allows a business to quickly quantify the value of various segments served, thus easing the decision making for multiple operations.
6. Have a balanced short & long term planning
While some companies may prefer to have short term planning to achieve their objective, others may choose long term planning as a better way to achieve it. Instead of choosing one or the other, it is advisable to have a balanced mix of short-term and long-term planning. Having such a balance allows companies to keep the team and the strategies aligned with the objectives through long term planning.
7. Agility is Necessity
Companies should always be focused on long term scenarios; however, they should be responsive as well. For example, one of the critical components in forming a business strategy should be anticipating market trends. Companies should evaluate long-term market trends and follow procedures based on this information by holding strategy review meetings at regular intervals.
8. Bring transparency
As companies are looking to hire more millennial employees in their team, it has led to agility and enhanced transparency in operations. Such transparency in the various departments and operations has brought employees together, easing the endeavors to meet the company’s objectives significantly.
9. Invest time in pre-planning
You would want your managers to welcome the business development strategies that you frame without any hesitations. It would be better to do proper research and gather important information ahead of your strategic planning. When you have a well-thought plan beforehand, it can help you gain greater control over your choices, resulting in a positive outcome.
10. Make your strategies flexible
Every strategy you form for your business should be amendable. This characteristic comes useful when you wish to make changes to them due to unexpected changes in the business trend, customer’s preferences, or results being different from what you expected. Ensure that you always have a Plan B for the things that don’t go accordingly with your Plan A. This way, you might achieve an increased success rate in implementing your strategies and successfully meeting the organization’s objectives.
To sum up!
To conclude, a company should incorporate a business strategy to bring together all their employees working towards the set target while keeping things transparent at all levels. A company must ensure that its business strategies are swift, well-planned, and fact-based, supported by a backup plan if things don’t go as expected.
If, at any level, your business development strategy requires the help of IT management, private IT infrastructure, cloud migration and data management, custom dashboards, and collaboration or productivity tools, reach out to InfinCE. Here, industry-trained professionals devise the best business strategy for your organization.
Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.
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InfinCE Announces Giveaway Contest to Promote its 5G-ready Cloud Platform
Cloud
Small Business
Win a Free iPhone 12 by Joining the Giveaway Contest from InfinCE!
InfinCE, the next-generation enterprise cloud platform has launched a new giveaway contest for participants with an offering to win a brand new iPhone 12. Participants can easily take part in this contest by-
Sharing the post/tweet with the hashtag #InfinCEforBusiness
Participants who are at least 18 years of age can enter the contest and stand a chance to win the upcoming iPhone 12 from InfinCE. The giveaway contest closes at 11:59 PM PT on December 31, 2020. Winning contestants will be chosen randomly and announced on January 5, 2021, via private message.
Over the years, InfinCE has evolved into a state-of-the-art cloud platform built to meet the demands of the modern enterprise. Its powerful cloud suite brings seamless collaboration options and centralized IT management within reach for businesses. Besides, InfinCE’s new version comes fully compatible with 5G networks. With this, it is much easier for business owners to quickly transition into a 5G-ready infrastructure, which brings lightning-fast data speeds to maximize their remote working capabilities and collaborate with teams like never before.
InfinCE is a flagship product of Fingent, an established global IT company that specializes in delivering strategic business solutions and services to tackle complex business problems across a wide variety of industries such as retail, finance, healthcare, education, etc. With over a decade of expertise, Fingent has been redefining businesses with cutting-edge technology solutions that bring down complexity and ultimately provide value.
I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.
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Top 4 Advantages of Centralized IT Administration for Your Business
IT Administration
Small Business
Technology
Why is centralized IT important for businesses today?
The era of digital transformation has bridged the gap between SMBs and established business houses in terms of competence and customer experience. Today, SMBs have access to the same technology that bigger players have at a fraction of the cost. Thanks to the growth of SaaS applications that run on the cloud! With technology becoming a pivotal element in growth, the IT department within a business obviously requires more attention and focus from the senior leadership.
Every department will have its own requirements for modern digital platforms and as the business grows, there will be a rising challenge of delivering seamless technology services for every individual department. This calls for centralizing your IT administration for realizing the true power of technology-driven innovation.
Here are 4 ways in which centralization of IT administration can fuel new levels of success for your business:
1. Influence IT productivity positively
When the IT organization within your business is decentralized based on departments or regions or different verticals, there will be a lot of chaos and rudimentary tasks that each team will have to repeatedly encounter. The same problem which plagued one department will continue to haunt another department even if the IT team of the first one had found a solution. The same rule applies for new feature or capability addition as the IT team of each business unit will have to reinvent the wheel every time.
When your IT administration is centralized, then this challenge is easily solved as there will be a centralized advisory and best practices recommendation panel that will propagate vital information such as fixes to common problems, guidelines for new feature additions, or provide features built for one business unit as a plug and play service for other units when they need it and much more.
2. Better Information Distribution
With more digital workplace platform being used across several verticals of your business, there is a need for a holistic view of customer data by different teams ranging such as sales, marketing, and operations. And these demands arise from different geographies as well. When there is a centralized IT organization that manages data storage and information dissemination, there is a more streamlined flow of information across the organization. All relevant stakeholders get access to the latest information needed be it through CRM or ERP or marketing automation systems.
By centralizing and consolidating your IT infrastructure, there is a huge opportunity to reduce the cost of operations significantly. It will be easier to migrate your technology systems to the cloud and make it available for different departments on a demand basis.
This will further drive down costs without disrupting any services aided by these digital applications. Add to this the hardware costs and maintenance involved when there are multiple decentralized IT infrastructure components involved, it becomes clear that centralization of IT is a highly cost-effective option.
Also, when there are a centralized IT administration managing purchase and deployment of applications and services for various departments, they have a better negotiation prowess with software vendors due to bulkier purchase orders that can be placed together rather than smaller parcels for decentralized IT purchases.
4. Better Regulatory Compliance and Security
As more digital channels open for businesses to reach out to customers, there will be rising regulatory and security challenges that will tag alongside. Having a decentralized IT team will make it a complicated affair for ensuring compliance with all standard norms that are prescribed for handling customer data. Various departments ranging from sales to marketing and customer relationship will request access to sensitive customer information for decision making. If there isn’t a uniform policy for ensuring data integrity and secure information exchange, the smallest shortcoming from any department in handling data can lead to a disastrous outcome for the entire business.
Enforcing standard security and regulatory compliance policies will be easier when IT is centralized, and best practices and guidelines are uniformly managed by one team for all business units. For example, if your business operates in the healthcare domain, then the technology used by different teams need to have HIPAA compliance to handle sensitive patient information. In this case, the centralized team can vet and certify each application before they are rolled out to respective teams rather than entrusting the same to decentralized IT teams across departments as there will be more chances of missing out on important checklists.
Why centralized IT is important for future business growth?
Digital transformation is an imminent reality for any business as they must embrace for a future where customers are increasingly relying on digital interactions for their daily needs. As the IT team plays a key role in enabling this transformation, it is important to have a uniform and managed technology workstream across the entire organization. This is why the centralization of your IT organization is important for future business growth. Enabling your IT team to have a holistic control of your business’s digital infrastructure thus becomes a core pillar of successful digital transformation.
InfinCE can become the foundation stone for this pillar by providing you a centralized technology platform to run your entire business operations and encompassing all digital capabilities. Get in touch with us to see how InfinCE can help transform your business’s digital outlook.
I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.
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5 Reasons to Choose a Custom Business Domain and Private Email
Small Business
Technology
Why is a custom web domain important for your business branding needs?
Having a website is considered a standard pre-requisite for today’s businesses as it is likely the first place where people will enquire about the business and its offerings. While creating and hosting a website is no big deal today with the tons of ready to deploy template website builder services available, there is one element that you must focus from a branding perspective for an enterprise website. It is none other than a custom domain name. For example, if your business name is “John’s Giant Ice Cream”, then a website with URL as www.johnsgianticecream.com will be more appealing from a branding perspective than having one such as www.johnsgianticecream.wordpress or www.johnsgianticecream.blogger.com. The same logic applies to your enterprise email id as well. If you have an official email account that reflects your business name as the email domain rather than Gmail or Hotmail, it is better from a branding perspective.
Let us examine 5 benefits of branding that your business will experience if you have a custom website domain and email:
1. Brand Recognition
Having a co-branded domain such as wordpress.com/mybusiness would be harder to remember for customers than one such as www.mybusiness.com. This would make it easier for customers to pass information about your business to their friends verbally or via telephone calls. The element of simplicity in having a custom website and email URL will ensure that your customers, both existing and prospective, can reach out to you at the earliest, in case there is a need for them to avail of your services or buy your products.
2. Risk-Free Personalized Identity
From a business point of view, having a unique website and email domain would ensure that they have a unique existence. When you have a 3rd party sponsored co-domain as your business’s web address, then there are chances that you may have to change them in the future depending on policies made by the service provider. The service provider could cease to exist due to other issues and your domain goes down with them thereby impacting the large presence you would have built over the years with that website. Considering the risks involved in such a scenario, a custom domain for your website and email makes sense for a secure and seamless future for your business with a personalized identity.
3. Search Engine Friendly
Building a simple website for your business’s online reach is not a very tough thing to do. But making it visible in search engine results with a high ranking takes a lot of effort. By having a custom website URL, it helps your website to rank better in search engine ranking algorithms that focus on uniqueness more than generic names and 3rd party hosting service providers who append their names to your domain for free hosting. As such a unique URL is more likely to be shared on social media, they get better ranking credits on that front as well.
Very often you might face the need to create subdomains within your website to have separate showcase pages for a particular service or marquee product. When you do not have a custom domain for your business, the concept of subdomains becomes even more complex. In most 3rd party hosted domain services, you do not even get that option to include further subdomain on your website. This further reduces your organic SEO efforts and also makes it harder for customers to trust your unique offerings and learn more information about them from the subpage.
One of the biggest advantages of having a custom business domain for your web landscape is the ability to have a unique email domain. When contacting customers or prospects, having a genuine business name domain as the extension of your email address will add more credibility. From a receiver’s point of view, they will feel more genuineness in your business for the effort you took in creating a unique domain name for your website and email communication address rather than opting for a free service like Gmail or Hotmail. A professional email address is also a unique credential for your business to avail of multiple digital services available online today that helps in boosting your internet-based business services. Examples include payment gateways, information forms, cloud storage options, and much more.
Set up your professional custom domain and private email with InfinCE
If you are a business owner wanting to have a unique identity on the internet with a website and email, then you should definitely explore the option of a custom domain rather than opting for free hosting service providers.
The several benefits in branding and customer experience you stand to enjoy as outlined above will be instrumental in growing your business in the coming years as more customers rely on internet-powered digital channels for their daily needs.
Having a powerful digital ecosystem with credible domain and secure hosting infrastructure is the need of the hour especially for small and medium businesses. This is where InfinCE can be the ideal companion for your success. Get in touch with us to see how you can build and deploy a comprehensive web-based business online with custom URL and professional email service with InfinCE in a matter of days.
Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.
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5 Ways Virtual Private Server Make a Difference to Your Business’s Digital Future
Small Business
Technology
How can businesses gain a competitive advantage with Virtual Private Servers?
As more businesses take the digital route to beating competition, there is an increasing demand for Virtual Private Server (VPS) technology. It is becoming the number one hosting choice for businesses that experience very dynamic digital operations that peak and subside in a matter of hours or days.
For those who are new to the concept, a VPS is a virtual server dedicated to your business, but hosted on the cloud and managed by an underlying hypervisor that facilitates a portion of a physical server and associated computing resources to be allocated exclusively for a tenant. A VPS may be hosted and managed in a physical machine that also hosts other VPS and the entire ecosystem is made available on cloud by a cloud service provider or a hosting service provider.
This VPS can be used by businesses to host a variety of digital platforms. So why has this technology of VPS having so many takers today? Here are 5 benefits of VPS that make it a formidable choice for businesses of all kinds:
1. Cost-Effective
Investing in a dedicated (private) server infrastructure would take costs through the roof. For small and medium businesses, this is not a luxury they can focus on since IT budgets would have to be optimized. With virtual private servers, SMBs get access to all the benefits of a private server on an on-demand pricing model where they only pay for the resources utilized. This helps them keep costs down and save on capital and salary expenses that would have to be borne had they decided to build a dedicated server infrastructure on their own and hire staff to maintain it.
2. Instant Scalability
Just as with cost, a Virtual Private Server based service offers businesses the desired flexibility in scaling their server performance and resources on demand. For example, a peak shopping season would require an e-commerce business to increase their computing and storage bandwidth on their servers to accommodate large spikes in traffic. The traffic may subside within a few weeks or months and then there would only be a normal flow of traffic to their website. Hence, it is not advisable to buy expensive server power to meet the demand for just a short period of time. With VPS, you can keep aside the tension of having to scale your server infrastructure due to demand without worrying about yearly costs.
VPS service providers offer intuitive on-demand scalable packages for servers that allow you to subscribe for additional resources like bandwidth, storage, and computing power for limited periods to accommodate spikes in demand.
3. Reliability and Performance
The other option that has been popular with businesses for hosting their digital infrastructure was shared hosting. But this came with heavy reliability and performance issues. When the same infrastructure is shared by multiple businesses, spikes in traffic to other businesses can impact the availability of server resources to your business.
With VPS, this problem is solved easily as your dedicated virtual space and computing space in the physical machine is abstracted and made available to you exclusively and is independent of the workload other businesses may exert on the same hardware. Hence businesses relying on VPS to run their critical digital infrastructure can be assured of reliability, high performance, and continuous availability all through the year.
A shared hosting service does not offer businesses the flexibility to choose operational software on their server infrastructure. The configurations, operations control, software stack, etc. are all decided by the hosting service provider as they need to leverage the same machine for multiple businesses without any abstraction. This limits the freedom of hosting or operational technology for businesses in their digital platforms.
With VPS, businesses are given full freedom to choose from a variety of operational software, hosting environments, and other added software installation support capability to build an environment best fit for their digital systems.
5. Managed Services
We have mentioned earlier that VPS does not require you to hire dedicated technical specialists to handle your IT infrastructure. Service providers like InfinCE offer a managed service wherein their specialists and consultants will continuously monitor the machinery and computing resources and network traffic to enable a seamless experience for your digital ecosystem.
You can continue to focus on improving your business via digital rather than worrying about keeping the backbone of your digital platforms stable and available. You are also relieved from having to invest continuously in upgrading infrastructure and software required to manage a private server for your digital platforms. The service provider will continuously monitor emerging market trends, evaluate their feasibility and ROI and make investments to ensure that your business gets access to the most competent server resources available in the market at no extra capital cost.
As the world is continuously moving into a digital-first approach in every sector, SMBs need to have a firm grip on the digital ecosystem to keep their customers happy and satisfied. Having a fully integrated virtual digital backbone for your business with capabilities such as VPS is essential to ensure sustained growth. This is where InfinCE can be a game-changer. Get in touch with us to explore how your business can excel in the digital era with an all-in-one digital collaboration platform for all your needs.
I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.
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