Employee engagement is critical for businesses to retain their talent and improve their employee experiences. Engaged employees tend to believe that their employers have their well-being in mind which motivates them to put in their best efforts towards the realization of corporate goals. Disengaged employees are more likely to lose commitment towards the company or start distrusting employers. Such employees fail to see the vision and the objectives of the organization they work for.
In today’s digital world, employees prefer to be highly involved in what they do and be active contributors to their company’s success. Aligning personal goals with corporate goals would inculcate a sense of belongingness in the minds of the employees which is very important for boosting loyalty, a fact substantiated by Microsoft’s employee survey 2021. The report says 90% of the Microsoft employees surveyed globally have responded that they feel included in their work.
It has long been established that good employee experiences beget good customer experiences, a fact which was proved time and again during the pandemic.
Forrester’s study report “Predictions 2022: The Future of Work,” says that 48% of large companies in the US have dedicated programs to improve employee experiences, a number which is expected to rise to 65% in the year to curtail their attrition levels.
Employee Engagement vs. Employee Experience
“Gallop defines employee engagement as the involvement and enthusiasm of employees in their work and workplace.” Employee experience, on the other hand, refers to an employee’s entire journey with respect to his association with the company and is greatly influenced by his engagement at work.
Why Is Employee Engagement Important?
Employee engagement is vital to companies to help assess employee perspectives on the existing workplace culture which could serve as terms of reference for making future policy changes. Employee engagement catalyzes team engagement, which in turn promotes business growth.
Employee engagement demands your attention more in today’s business scenario for 3 reasons:
- Companies operate from diverse geographies
- Work is becoming increasingly remote
- There is an overload of information on business systems.
As work switched from on-site to remote and workplaces transitioned from physical to virtual during the pandemic, with the added bonus of flexibility thrown into the mix, employees increasingly quit jobs that didn’t meet their needs. “Gartner’s 9 Future of Work Trends Post Covid -19” says 16% of employers surveyed are using technologies to monitor employee activities including employee engagement and their well being to have a better understanding of employee experiences.
The report advocates responsible use of employee information and analytics to improve employee engagement and enrich employee experiences while working remote, and create a culture of inclusiveness to help employees grow in team culture.
This is where an efficient digital workplace solution comes to your aid. Backed up by cloud technologies, digital workplace platforms have the capabilities to keep your employees at all levels stay connected and engaged through a multitude of communication and collaboration tools built into them.
3 Ways Digital Platforms Can Improve Your Employee Engagement
1) Internal communication is rendered seamless through a suite of collaboration apps
A digital workplace facilitates engagement across multiple departments of your business with the help of an array of communication tools and collaboration applications integrated into the platform. These tools can be accessed across geographies, enabling your diversely spread employees to have the right data on their fingertips. Effective internal communication and collaboration are critical to improving employee engagement. Digital workplace solutions ensure that your employees remain connected from anywhere in the world.
The feature-packed collaboration apps on digital workplace platforms will let your employees at all levels communicate with each other and also with external contacts. Digital platforms ease collaboration from a central hub connecting your employees dispersed across multiple time zones and geographies.
2) Enable smarter data analysis by creating custom dashboards and tiles
A custom dashboard is a data visualization cum business intelligence tool that showcases a specific set of metrics and KPIs on a single page. A smart digital workplace solution brings to the table the right capabilities to build multiple custom dashboards and tiles for analysis varied purposes.
Multiple dashboards powered by a variety of tiles can be created on digital workplace platforms for enhanced visibility and productivity. Dashboards serve to track your employee activities and the progress of projects which can be accessed by all team members, thus increasing employee engagement at all levels. Personalized dashboards offer intelligent analytics of data to ensure that the relevant data is visible and accessible only to the right persons.
You don’t have to go for a ‘one size fits all’ kind of dashboard meant for your industry or your line of business in general, when you have the advantage of creating custom dashboards that uniquely suit your business. Pre-built tiles extract information from business apps and display it on custom dashboards to help track projects, campaigns, and other key metrics in one view, thus motivating your employees to strive more toward goals set, thus keeping them engaged.
3) Seamlessly integrate multiple apps that cater to the business needs of varied industries
The successful day-to-day operations of your business demand access to a series of business apps from multiple vendors. Switching between apps will incur huge amounts of time loss which can be prevented by adopting a smart digital workplace solution. A smart digital workplace platform integrates a wide range of apps that find uses in diverse industries. These apps can be managed from a central hub, thus saving time, and serving to improve productivity, communication, and collaboration among your teams. Your diversely spread employees can access data through these apps from anywhere to get their work done.
Good employee experiences stem from good digital experiences, no matter whether companies embrace a fully remote working environment or a hybrid one. This calls for the adoption of a smart, highly interactive digital workplace solution like InfinCE to improve your employee engagement, enhance your employee experiences, and shore up your digitization endeavors in more ways than one.
The platform enables smarter, effective, and streamlined communication among all departments and teams. You can seamlessly share information and organizational updates on the custom dashboards created on InfinCE. The platform has an array of tools and apps to facilitate live chats, video calls, and meetings among your employees, keeping them engaged. The collaboration features of InfinCE include secure file sharing and live editing of documents, thus catering to employee engagement. With InfinCE, collaborative project planning is possible and project calendars can be managed, shared, and synced with personal calendars. The platform draws on data from various sources such as external APIs and apps to offer insights in the form of graphs and charts.
InfinCE offers a curated application marketplace to meet your varied business needs. A few of those apps even come free of cost. And what is more, all business apps available on InfinCE, be it commercial or open-source, can be easily accessed through a single login. A few of these apps are WordPress Blog and WordPress portal for content management; Odoo and Rise for CRM; OpenProject and Kanboard for project management; MyBB to manage and moderate discussions among teams; and Vanilla Forums for interactions with customers and potential clients.
Organizations are increasingly incorporating aspects of engagement into all elements of their employee experience to make it a fruitful journey for both the employers and the employees. And InfinCE is your one-stop technology solution to digitize your business operations and keep your employees engaged such that personal goals are aligned with company goals and employees develop a holistic view of the company and their roles in its operations.
To know more on how InfinCE can help enhance employee engagement connect with our experts today!