Learn how InfinCE helped Fingent boost employee engagement and build a positive company culture, helping them bag the Great Place to Work Certification three times in a row.
Fingent is a Great Place to Work and ISO 27001:2013 certified custom software development company headquartered in New York. Fingent’s deep knowledge and expertise in conceptualizing business ideas and delivering the most feasible software solutions have helped companies – small and large – to solve their toughest business challenges and improve their market position. Founded in 2003, Fingent’s operation centers are located in four countries – USA, Australia, UAE, and India. The organization employs more than 500 professionals specialized in diverse technologies and frameworks. Fingent is a trusted global technology partner to more than 150 businesses, including startups, SMBs, and Fortune 500 enterprises.
Strict lockdowns and social distancing guidelines implemented in March 2020 forced Fingent to adopt new standard operating procedures and restrictions to protect the health and wellbeing of their employees. They switched entirely to remote work, and the drastic workplace changes affected their employee experience.
Utilization of traditional communication channels, such as emails and phone conversations resulted in scattered data, loss of critical workplace information and disordered communication structure.
Real-time, face-to-face communication suffered a major setback as employees missed the vibrant workplace environment and conversations over coffee and lunch breaks.
Managing online communication & collaboration needs of a highly distributed workforce using third-party software posed a severe risk to the confidentiality & security of organizational data.
Installing multiple third-party business communication apps, maintaining separate login credentials, and switching between each app frequently, took a toll on business performance & productivity.
Live individual and group chats allow Fingent’s workforce to discuss work on the go by sharing messages, reactions, and files securely. Employees can also initiate conversations with external users in real-time.
Employee directory allows Fingent’s employees to find contacts easily and initiate calls or live chats with them right away.
Video meetings with multiple screen sharing, recording, shareable meeting links for external participants, chat, personal meeting room, and breakout rooms allows Fingent to virtually connect their colleagues, customers, and partners.
Cloud-based business phone system with automated call distribution, call directories, IVR options, and more, helps employees make and receive business calls and stay connected with their teams or customers from anywhere in the world.
Considered the gold standard for defining great workplaces, the Great Place to Work Institute’s robust annual assessment evaluates employee experience and people practices across mid-sized workplaces nationally. Despite the challenges posed by the pandemic, supply chain issues, and inflation, Fingent bagged the Great Place to Work Certification consecutively in 2021, 2022 and 2023, improving its rank from 33rd to 6th in the second year. Thanks to InfinCE, the digital workplace platform equips Fingent’s workforce with all the essential tools to virtually collaborate and manage critical business functions just as in a physical office space. And the results are splendid!
6th Great Mid-size Workplaces in India, 2022 01
Top Ten India's Best Workplaces for Women (Mid-sized) 2022 02
76th Best Small & Medium Workplaces in Asia, 2022 03
India’s Best Workplaces in IT & IT- BPM, 2022 04
Thanks to InfinCE's pivotal role in our day-to-day operations, transitioning to remote work wasn't too difficult for our large, geographically dispersed teams, at the onset of Covid. The platform was integral in streamlining our workplace communication and collaboration, creating an ideal environment where our people feel engaged, productive, and motivated to succeed. In fact, we even secured the prestigious Great Place to Work Certification for two years in a row, and made it to the Top 10 list, with InfinCE!