Aarathy JayakrishnanAug 13,2021

6 Ways InfinCE Simplifies IT Infrastructure Management For Enterprises

Business Software
IT Administration
Small Business

How Does InfinCE IT Infrastructure Management Software Help Your Business

A reliable and robust IT infrastructure management strategy is crucial for enterprises in this era of digital transformation. Most of your core business functions and processes rely on IT infrastructure these days, irrespective of your industry. With a robust IT infrastructure management software like InfinCE, you can ensure that all your processes and applications work in unison to deliver the expected results and help you with faster decision-making or driving innovation. That is why you need an adequate IT infrastructure monitoring platform to ensure desired business outcomes.

In any business, the infrastructure helps solve the challenges and problems that the organization is facing. For instance, electrical infrastructure addresses the difficulties in providing power to the machines and appliances, where plumbing infrastructure solves sewage problems. IT infrastructure refers to the devices, servers, and software the enterprise uses to facilitate its operations in the enterprise business scenario.

So how does InfinCE IT infrastructure management software help your business? Read on to know more.

What Is IT Infrastructure Management?

The goal of infrastructure management in any sector is to maintain the infrastructure components in acceptable working conditions so that the infrastructure can continue to serve its purpose. Therefore, when it comes to IT infrastructure management, it revolves around managing the various IT policies, processes, hardware, data, and even users. This way, IT infrastructure monitoring ensures that every aspect of the IT infrastructure functions to its optimal level and addresses the areas for which they are designed and deployed.

Using a robust IT infrastructure management software like InfinCE allows you to manage internal and external contacts that rely on or use resources, including vendors and security organizations, to ensure that the IT operations keep running smoothly. Moreover, IT infrastructure monitoring encompasses everything that supports the management and usability of business data and information. This can range from physical equipment to network systems and disaster management policies to legacy interfaces.

Why Does Your Business Need IT Infrastructure Management?

IT infrastructure management can be defined as the coordination, operation, and upkeep of IT resources within your organization. It primarily entails the planning, documentation, and administration of all the IT-related assets like servers, processes, applications, and data. An efficient IT infrastructure monitoring strategy in place will make sure that all the IT assets are maintained well, which will, in turn, lead to greater productivity, superior employee engagement, and improved customer satisfaction.

The innovation in cloud technologies has significantly affected the way enterprises manage their IT infrastructure. More and more companies rely on cloud-based infrastructure management tools to streamline and simplify their IT infrastructure management strategies. On the contrary, many organizations outsource their day-to-day IT infrastructure management activities to third-party managed service providers. Whether you outsource or not, it is crucial to have an IT infrastructure management policy to drive business growth.

5 Core Components Of IT Infrastructure

IT infrastructure management can be categorized into systems management, storage management, and network management. Under each of these three categories, multiple subsets must be appropriately managed to ensure the availability of critical applications.

Below are some of the core elements of IT infrastructure, which need effective management to ensure their ongoing availability.

1. Hardware

Hardware includes devices at the company level and the user level, such as server machines, mainframes, desktop computers, laptops, tablets, and smartphones used to access enterprise data and sensitive business information.

2. Operating Systems

OS includes the operating systems of all the devices that connect to the company network. Therefore, timely updates and maintenance of operating system platforms are essential to ensure that users communicate with the devices as required.

3. Software Applications

Software applications include all the enterprise software programs that the company uses to facilitate various vital organizational functions. It also covers middleware applications like business intelligence, process management, content management, and identity management tools.

4. Data and Storage

This includes all kinds of data that the company collects and aggregates to run its operations, whether at the client or customer levels. It also entails storage and database management applications that help to track business performance, security, and operational activities.

5. Networking

This includes the physical networking infrastructure like routers, wireless access points, in-office cabling, telephones, and other peripherals. Meanwhile, it also covers virtual network software products that are important to the company’s daily workflow.

Besides these, web-based programs such as .NET, Java, Apache, UNIX, etc., are also vital IT infrastructure elements that must be adequately managed to ensure the smooth functioning of different business aspects.

6 Key Benefits Of Using InfinCE IT Infrastructure Management Software

Major players in the telecom, startups, transportation, manufacturing and healthcare industries have already started employing innovative IT infrastructure management solutions to facilitate the smooth functioning of their IT resources. Understandably, they realized the importance of maintaining their complex IT-based process flows, which is why they go for the best IT infrastructure monitoring tools.

With a reliable IT infrastructure management software like InfinCE, you can make the entire process much more efficient and have better transparency into the enterprise IT resources. That will translate to better and easier planning and fewer downtimes, which is vital to business success today.

Here are the main benefits of having InfinCE as your IT infrastructure management partner.

1. Comprehensive Overview Of Your IT Infrastructure And Resources

With InfinCE, you will get detailed insights into every aspect of your IT infrastructure and resources, which helps you monitor and manage your business process proficiently. This helps in the early detection of critical trends and changes that allow you to make quicker and more strategic decisions.

2. Deliver Superior Customer Service

Efficient IT infrastructure management ensures faster provisioning, shorter downtimes, quick updates, accelerated repairs, and improved performance. All of that, in turn, leads to increased user and customer satisfaction.

3. A Unified Platform That Offers Better Transparency

With comprehensive reporting for all the IT infrastructure components in a unified platform, you can gain deeper insights into different layers of your IT resources and the correlation between elements to make knowledge-based fault resolution.

4. Efficient Management Of Your IT Resources

With proper IT infrastructure management policies in place, you can improve the efficiency of all the IT processes and end-to-end management of different IT infrastructure components like storage, servers, networks, and devices to facilitate a smooth integration.

5. Gain Cost Savings

By leveraging the power of fully integrated IT infrastructure management software, you can avoid the requirement for temporary solutions. This means better savings in terms of the investment, while it also avoids time-wasting and data synchronization errors.

6. Increase Employee Engagement

When employees have a strong IT service management (ITSM) system and a robust digital workplace platform like InfinCE in place, they do not have to run around looking for multiple tools to perform their job roles. InfinCE offers a wide range of collaboration apps and productivity tools in its single platform, enabling employees to succeed in this remote working era.

It is true that digital transformation heavily depends upon IT infrastructure. With every industry embracing digital-first approaches, it is crucial to adopt a future-proof IT infrastructure management approach. Only that can help you create the best environment for optimized cooperation between IT resources and business functions, thereby leading to better growth and success rate for your company. Talk to us right away if you want to know how InfinCE can streamline your IT infrastructure management.

Aarathy is a Senior Digital Marketing Analyst at InfinCE. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding, and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.

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Top 4 Advantages of Centralized IT Administration for Your Business

IT Administration
Small Business
Technology

Why is centralized IT important for businesses today?

The era of digital transformation has bridged the gap between SMBs and established business houses in terms of competence and customer experience. Today, SMBs have access to the same technology that bigger players have at a fraction of the cost. Thanks to the growth of SaaS applications that run on the cloud! With technology becoming a pivotal element in growth, the IT department within a business obviously requires more attention and focus from the senior leadership.

Every department will have its own requirements for modern digital platforms and as the business grows, there will be a rising challenge of delivering seamless technology services for every individual department. This calls for centralizing your IT administration for realizing the true power of technology-driven innovation.

Here are 4 ways in which centralization of IT administration can fuel new levels of success for your business:

1. Influence IT productivity positively

When the IT organization within your business is decentralized based on departments or regions or different verticals, there will be a lot of chaos and rudimentary tasks that each team will have to repeatedly encounter. The same problem which plagued one department will continue to haunt another department even if the IT team of the first one had found a solution. The same rule applies for new feature or capability addition as the IT team of each business unit will have to reinvent the wheel every time.

When your IT administration is centralized, then this challenge is easily solved as there will be a centralized advisory and best practices recommendation panel that will propagate vital information such as fixes to common problems, guidelines for new feature additions, or provide features built for one business unit as a plug and play service for other units when they need it and much more.

2. Better Information Distribution

With more digital workplace platform being used across several verticals of your business, there is a need for a holistic view of customer data by different teams ranging such as sales, marketing, and operations. And these demands arise from different geographies as well. When there is a centralized IT organization that manages data storage and information dissemination, there is a more streamlined flow of information across the organization. All relevant stakeholders get access to the latest information needed be it through CRM or ERP or marketing automation systems.

3. Reduce the Cost of Operations

By centralizing and consolidating your IT infrastructure, there is a huge opportunity to reduce the cost of operations significantly. It will be easier to migrate your technology systems to the cloud and make it available for different departments on a demand basis.

This will further drive down costs without disrupting any services aided by these digital applications. Add to this the hardware costs and maintenance involved when there are multiple decentralized IT infrastructure components involved, it becomes clear that centralization of IT is a highly cost-effective option.

Also, when there are a centralized IT administration managing purchase and deployment of applications and services for various departments, they have a better negotiation prowess with software vendors due to bulkier purchase orders that can be placed together rather than smaller parcels for decentralized IT purchases.

4. Better Regulatory Compliance and Security

As more digital channels open for businesses to reach out to customers, there will be rising regulatory and security challenges that will tag alongside. Having a decentralized IT team will make it a complicated affair for ensuring compliance with all standard norms that are prescribed for handling customer data. Various departments ranging from sales to marketing and customer relationship will request access to sensitive customer information for decision making. If there isn’t a uniform policy for ensuring data integrity and secure information exchange, the smallest shortcoming from any department in handling data can lead to a disastrous outcome for the entire business.

Enforcing standard security and regulatory compliance policies will be easier when IT is centralized, and best practices and guidelines are uniformly managed by one team for all business units. For example, if your business operates in the healthcare domain, then the technology used by different teams need to have HIPAA compliance to handle sensitive patient information. In this case, the centralized team can vet and certify each application before they are rolled out to respective teams rather than entrusting the same to decentralized IT teams across departments as there will be more chances of missing out on important checklists.

Why centralized IT is important for future business growth?

Digital transformation is an imminent reality for any business as they must embrace for a future where customers are increasingly relying on digital interactions for their daily needs. As the IT team plays a key role in enabling this transformation, it is important to have a uniform and managed technology workstream across the entire organization. This is why the centralization of your IT organization is important for future business growth. Enabling your IT team to have a holistic control of your business’s digital infrastructure thus becomes a core pillar of successful digital transformation.

InfinCE can become the foundation stone for this pillar by providing you a centralized technology platform to run your entire business operations and encompassing all digital capabilities. Get in touch with us to see how InfinCE can help transform your business’s digital outlook.

I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

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Ashni LukoseMar 16,2020

6 Ways InfinCE Simplifies IT Infrastructure Management For Enterprises

How Does InfinCE IT Infrastructure Management Software Help Your Business

What Is IT Infrastructure Management?

Why Does Your Business Need IT Infrastructure Management?