With organizations worldwide adapting to either a hybrid or a remote work structure, the shift to a new work order is difficult if there is no digital workplace platform to streamline operations, especially if the company has a mix of on-site and online employees. Companies need digital solutions to ensure that all employees and stakeholders are on the same page.
During the pandemic, many companies managed to pivot to remote work, but many of them used existing technology overlays to adapt to a hybrid or online work structure. These piecemeal solutions are inadequate and do not have the intuitive design of a digital workplace solution built especially for digital workplaces and put workers at the center of their design. Companies should choose solutions that digitally transform tasks, unify data, drive productivity, and provide intelligent collaboration apps.
What is a digital workplace?
A digital workplace is a virtual office space designed to help employees work efficiently and carry out their tasks in remote or hybrid settings. Digital workplaces give employees instant access to resources and help them collaborate better. They streamline company workflows, increase productivity, and boost team morale. Digital workplace solutions also enable an always-connected work environment and a seamless employee experience.
There is a misconception that a digital workplace is simply a group of remote workers. Digital workplaces are all about how you work and are not restricted to location.
According to Deloitte, a digital workplace can manage tasks from your HR applications and your core business applications to emails, instant chats, enterprise social media tools, and virtual meeting tools.
Deloitte points to one of the key requirements of a good digital workplace solution – one that aligns with the company’s business value and connects worker experience to business outcomes.
Digital workplaces are gaining traction in the remote work culture – here’s why
With digital workplaces, workplace efficiency has increased, and so has flexibility. Digital workplace solutions also equip companies with exciting new technologies that automate mundane tasks and increase the speed that it takes to complete time-sensitive projects.
With digital tools giving employees all the information they need, including troubleshooting guides and company manuals, customer care reps can service customers better.
We live in a hyperconnected world where the right digital work experience drives workplace productivity. In its roundup of technology trends, Deloitte states that digital workplaces are gaining popularity because organizations need to use technology to optimize team productivity and collaboration to stay ahead of the curve. In particular, companies can derive incredible benefits from the actionable data generated by these tools and the AI-driven people analytics solutions that can drive superior workflow management solutions.
A Gartner survey backs this up by reporting that 56% of CEOs attribute increased revenue to digital improvements. Many companies invest in digital workplace solutions because they know that these tools promise measurable returns, which accounts for their growing importance in business.
How Digital Workplace Solutions Make Remote Work Easy And Profitable
Digital workplace solutions are built to make it easy to work virtually and remotely. They provide powerful enterprise productivity tools that help companies optimize workflows and create an agile workforce. Their tools work in sync with employee workflows, and they help companies adapt to the complexities of the new workforce.
Digital workplace platforms help remote team members to collaborate easily. Employees can share files, manage cases, track project statuses, and enjoy a single integrated view of multiple workflows. This ensures that all employees and departments are not working in silos and that there is a more transparent, integrated working environment where team members can track project statuses, leads, define tasks, and set deadlines.
Digital workplace platforms provide collaboration tools that employees can use to work across locations and time zones. Digital workplace solutions also automate repetitive tasks, provide an integrated work experience, and increase employee engagement. They have also re-engineered organizational structures and cultures, with workers being more connected with leadership and employees having access to company data.
Here’s How You Can Identify The Right Digital Workplace Solution
When looking for the right digital workplace solution for your company, look for a complete digital workplace toolkit. While many piecemeal digital solutions offer communication tools, it’s the collaboration tools that truly make digital workplace solutions very useful. There is more to digital workplace productivity than ad-hoc digital solutions. Instead, look for a digital workplace orchestration platform that transforms how people work and collaborate. Unlike generic digital workplace tools, digital orchestration platforms are designed to help companies boost efficiency, scale operations, work on continuous innovation, and deliver proactive and intelligent people analytics.
Here are some aspects to consider when choosing the right digital workplace solution for your company.
- Go for personalized and intuitive solutions: Every company is different, so it is important to go with a customizable digital workplace solution that allows you to choose off-the-shelf software or SaaS per your requirements.
- Look for collaboration tools: Choose a digital workplace platform that provides workgroup chats, group meetings, audio and video conferences, and other collaborative tools. Also, favor a platform with a unified dashboard to manage daily operations seamlessly.
- Prioritize productivity tools: Go for platforms with important productivity tools like smart email management, simplified multi-app management, calendar management, time tracking, and collaboration channels. Look for tools that can monitor the progress of projects and employee performance.
- Choose a people-focused digital workplace platform: With remote work, employees and teams need to be constantly engaged and motivated to work and collaborate efficiently. Choose platforms with intra-organizational tools that foster a sense of community and engagement.
With an orchestration platform like InfinCE, you can simplify your processes and choose only the features you need, thereby controlling infrastructure costs. InfinCE’s modern tools unify data and give you a competitive edge over other companies. Want to increase your profits and drive great business outcomes? InfinCE helped a company like Fingent improve productivity by 20% due to its incredible digital workplace orchestration platform.
Fix a demo session today or talk to our experts to know more about InfinCE.