5 Ways To Run A Successful Business With Remote Employees

Gone are the days when a key measure for success in business was the number of hours their employees spent within the four walls of the office. Today, what matters is how well the job gets done irrespective of whether the employee works 8 hours or so inside the office or from anywhere in the world at his or her convenience. 

Flexible and remote working options have become one of the most sought benefits among today’s workforce and at times, people prefer this over higher salary as well. 

In fact, studies have shown that nearly 90% of all employees would love to work remotely at some point in their career either as full time or even part-time when situations demand so. It is the duty of employers to ensure that such flexibility and remote work options are made available for their resources. This will help retain talent and reduce turnaround costs significantly for every position. 

But now comes the question of how to achieve this? Well, here are 5 tips to run your business efficiently with a remote workforce.

1. Grow a Culture of Collaboration

Before going ahead with investing in the tools and infrastructure needed to facilitate remote working for your employees, there is a basic cultural shift needed in your organization. Age-old customs such as micromanaging every single activity of an employee will be a huge roadblock in offering flexible and remote working options. Even though the company may promote it, managers would find ways to forcibly bring employees to the office somehow. 

The first thing to do here is to create a holistic awareness for all employees irrespective of their job roles and seniority. Explain to them the benefits of having a healthy work-life balance, improvements in productivity while working remotely and how to incorporate best practices in remote work. Make remote working a normal routine in your work culture and not a special privilege. This will help improve sentiments of employees and avoid biased favors and other negative impressions that may arise in your core employee vision.

Related Reading: Top 5 Productivity Tools Every Small Business Needs Today

2. Empower the Workforce with Technology

One of the biggest issues that companies face while offering remote work options is access and connectivity for remote employees to the core office environment. This is where technology can be a lifesaver. From offering secure connectivity to internal office networks and file storage archives to empowering teamwork in real-time using virtual workspaces, the options are limitless. 

There are powerful cloud-based platforms that facilitate real-time communication and collaboration on work tasks. Employees can access and work together in these virtual workspaces from anywhere in the world and securely exchange confidential files and information. They can stay connected with the events happening in the office through intranets that have social media-inspired interfaces for engaging interactions. Such platforms enable transparent sharing of workloads and ensure that everyone is aware of how their work can impact the service delivery of the whole team.

Related Reading: 5 Tips To Foster Team Collaboration In A Small Business Environment

3. Encourage Autonomous Decision Making

Today, businesses must seek to inculcate leadership quality in employees and for this to happen, the first thing to do is allow employees to work autonomously with minimal supervision. 

Using technology solutions, it is possible to easily measure the value they are contributing autonomously and how well their defined job responsibilities are managed. Hence, there is minimal need for manual supervision and employees can be trained to make decisions on critical scenarios that have a direct impact on customer experience. This is yet another step to encourage a responsible remote work culture. 

When remote working employees have a clear understanding of how their decisions and pace of work can impact overall business objectives, they leave very little room for errors and mistakes. This will greatly improve team dynamics and also set the tone for a highly productive remote work culture.

4. Dedicated Communication

Communication is a key pillar in empowering the workforce of any kind within an organization. When you want to have a successful business with remote working employees, then communication becomes even more important. All employees working from anywhere in the world need to have constant sync with their peers in the office and have an idea of what is happening in the organization or within their teams. 

In addition to standard email communication, companies must on-board a wide variety of engaging conversational channels for employees to stay connected with the organization. It could be periodic newsletters having company-wide information, instant messengers for people to converse with each other or in groups as part of team projects or it could even be a fully-fledged intranet. Irrespective of the channel you choose to implement, the core purpose of communication here is to make employees aware of what happens in the organization, what is to be expected as return from their job roles and how their performance drives value for end customers.

5. Measure Results and Provide Feedback

Offering flexible remote working policies is one side of making a successful workforce environment. You need to ensure that such policies and flexibility do not come at the cost of missed business output. Here is where ample measurement of performance and productivity needs to be maintained. Through modern project management tools, it is easy for managers to assign responsibilities and tasks to remote employees and monitor the progress through periodic sessions. These sessions may be a video or audio conferencing and don’t require the person to be physically present in the office. These sessions can also be used to identify roadblocks and challenges that remote employees face and provide them with support and advisory needed to tackle them easily.

As more and more companies shift their work culture to a flexible and fully remote operational model, you need to be looking at ways to replicate it to remain competitive. This is where platforms like INFINCE can be the game-changer in facilitating the best environment for remote teams. From collaboration tools to powerful project management and cloud storage, our range of solutions empowers your workforce to drive more value every day from the comfort of their homes. Get in touch with us to know more.

5 Must-have Productivity Tools For Your Workforce

We live in an age where time is money. For entrepreneurs, this is even more critical. The faster they can meet their customer demands, the greater will be the benefits for their business. But what makes service delivery faster and without any deficiency in quality?  The answer lies in building and nurturing a productive workforce. The more productive your workforce is, the better the quality of service they render. To perform well in less time, it takes more than just the technical and soft skills of an employee. They have to manage their workloads, plan strategically for every assigned task and stay on top of priority assignments without distractions. This is where productivity tools can be a game-changer for today’s highly demanding work culture in businesses that are big or small. 

Related Reading: 5 Digital Capabilities Every Small Business Needs To Invest In 2020

If you were wondering about which ones to invest in for your workforce, here is a roundup of the top 5 productivity tools that successful organizations ensure their workforce has access to:

1. Smart Email Management Tools

By 2022, it is expected that an average of 347 billion emails will be sent online daily. Emails are still considered to be the number one communication channel in official environments for peers to communicate with each other and in groups. On a daily basis, an employee spends a significant amount of time opening and or responding to emails. However, only a very small portion of the emails that an employee gets in a day may be ones that require urgent attention or action from their side. 

A smart email management tool will empower employees to filter out important emails more effectively and prioritize responses depending on the severity of the content in each email. Using intelligent filters, mails can be grouped and separated into folders wherein higher priority mails can be easily identified and responded to at the earliest while others can wait in a priority queue for later responses.

2. Calendar Management

One of the first things that employees do when they step into work every day is to check their calendars for any important meetings or events that are scheduled for the day or soon. As far as productivity goes in this regard, smart solutions that notify users about calendar events that they should pay attention to in the immediate future, are a must-have. Additionally, it should be easy for them to organize meetings on the go with peers who may be in the same office or at a different city or from anywhere in the world if you have remote working policies in the workplace. 

The calendar management application should be able to manage time zone variations and block time accordingly for participants, check dependencies with other schedules and manage several other factors to ensure that every stakeholder is readily available for important sessions. Besides, these solutions should enable employees to access their schedules from any device they are using be it mobiles or PC or Laptops when they are in the office or shuttling between work and home.

3. Task Management

One of the most essential tools for any workforce to be productive is a task management tool. From noting down things as a ‘To do’ list to assigning responsibilities and roles to individuals collaborating on a project, task management tools perform a wide variety of activities in an office environment. It helps employees to stay on track with their committed deadlines and work simultaneously on multiple tasks without losing a grip on individual tasks and their priorities. It also allows managers to move people between projects or tasks for better utilization and improved productivity. 

Having a highly flexible task management platform enables organizations to bring out the best results from teamwork and reward performers for their extra efforts when necessary.

4. Collaboration Channels

In fast-paced business environments, there is a need for people from different streams or with different skills to come together and create solutions for challenging customer scenarios. This requires powerful collaboration channels that offer a host of features such as innovative meeting schedulers, video or audio conferencing and call solutions, remote file, and media exchange facilities, access-controlled storage, and virtual workspaces. 

By bringing on-board such solutions, enterprises can empower their workforce to unleash their ideas and work together as a team to arrive at the best fit solution for a problem. This happens irrespective of geographical or time zone constraints and allows people to manage their workloads, handle dependencies and ensure strict compliance to standards in client service delivery.

Related Reading: 5 Tips To Foster Team Collaboration In A Small Business Environment

5. Engaging Intranet Platforms

A workplace environment today has a large population of millennials who prefer a highly engaged work culture if they are to think about a long career with you. For this, there is a need to bring in a social infrastructure where everyone in your organization can connect with each other, get to know about events and happenings in the workplace, organize team-building or interactive sessions and collaborate effectively in your work environment. This is precisely what modern-day intranet solutions offer for enterprises.

You need to bring in a social media-inspired platform for Intra organizational interactions. An intranet facilitates the building of a community within your workforce where people converse and gain knowledge about all things related to work or outside.

Related Reading: 5 Ways To Improve Business Growth Through Employee Engagement

By establishing better social conversations around a wide range of topics, intranets allow employees to find peers with similar interests, create subgroups or forums for topic-related discussions, have one on one conversations via instant messaging and improve overall communication. The possibilities that will be unlocked are humongous.

Creating a productive workforce today depends highly on providing the right set of digital tools for staff to manage their work efficiently. Here is where enterprise platforms like InfinCE can be a real game-changer. It brings together a host of features like Calendar and Task Management, Intranet and File Exchange channels, Collaborative Document and file management, etc. all under one roof. Get in touch with us to know more about InfinCE.

Tips For SMBs To Boost Growth With Increased Employee Engagement

Employee engagement is today considered to be the responsibility of an organization as a whole. Earlier, it was merely seen as a focus area of the HR department and several small companies did not have a clear vision about employee engagement and how it can impact their growth. All they did was organize a few monthly fun activities in the office and expected employees to be motivated on their own to return to work every day from their homes. But times have changed and studies have shown that teams with greater engagement levels show profitability levels 21% higher than the rest. 

Your small business, irrespective of the domain in which you operate, should include workforce engagement as one of the key pillars of growth. Only when your employees show dedication and passion to contribute to building valuable experiences for your customers, will your business achieve desired levels of growth. If you are still wondering how, here are 5 ways in which employee engagement can instill more growth for your small business enterprise:

Related Reading: 5 Digital Capabilities Every Small Business Needs To Invest In 2020

1. Better Research

As a start-up or small business, every aspect of your operation is critical. People handling each department needs to be aware of the fundamental rules in building great customer experiences through their individual focus areas. 

In a small business, there may not be many avenues where employees can be offered training sessions on improving and incorporating best practices in their individual roles. They need to take up research and learning exercises to improve their competence on their own. To do so, they need motivation and this is exactly what employee engagement initiatives can bring to the table. When employees are engaged, they will feel energized to try out new innovations in their field of operation. They will research it, find out best practices and seamlessly drive value from implementing the practice in their daily routine.

2. Ownership and Responsibility

Startups and smaller businesses often face the challenge of meeting bigger expectations with fewer resources. As such, the workforce in such scenarios will have to be autonomous to a great extent. They need to make decisions on assigned tasks with authority and in most cases without supervisory monitoring. For this to happen, employees need to be empowered enough to take ownership of the tasks assigned to them. 

Each component of your business should be run by the respective employee as if it were their own business unit. Such a high level of commitment and sense of ownership comes only if people are recognized and engaged at work. When they have seamless work experience along with the right enablers to help finish their jobs faster and with more efficiency, employees will demonstrate ownership of their activities at a bigger scale. This will positively influence the way customer service is delivered through your business channels leading to better revenue potential in the long run.

Related Reading: Top Technology Challenges Faced By Small Businesses

3. Talent Retention

Studies show that in the United States alone, the cost of losing an employee is above 15,000 dollars. This is the turnover cost incurred for replacing them with a similarly skilled worker. As a small business owner, hiring and retaining the right talent is often a tricky perspective considering the fact that the options available for a potential candidate are numerous. If you have found a good talent, then it is best to retain them and use their skills to nurture your business. Here is where employee engagement can add to the retention experience. 

By enabling a comfortable working environment with autonomous decision-making freedom, you can empower workers to explore their talents in all possible ways. Benefits such as healthy work-life balance, recognition of work done and seamless career progression options can improve engagement levels of employees. This will, in turn, make them stay with you for a longer period thereby saving you from bearing a huge talent replacement cost in the long run.

4. Boost Profitability through Increase in Productivity

When employees are engaged, they perform better and with more efficiency leading to higher results and productivity levels in the organization. Global consulting firm Wyatt Watson reports that companies that paid attention to employee engagement initiatives were able to generate 26% higher revenue per employee. 

This increase in productivity will reflect in your business growth as well. When more value can be contributed by each employee, the overall profitability of the business scales up. This is a win-win situation for everyone.

5. Improved Collaboration

In every workspace, irrespective of the team size, one of the biggest drivers of growth is team bonding. “Unity is Strength” is a motto that every business must incorporate in its work culture. By bringing on-board powerful employee engagement platforms that enable seamless collaboration between your employees, small business players can drive better results through teamwork. Modern technology solutions like InfinCE enable team members working from anywhere in the world to organize meetings, share files, work on a project together over virtual workspaces thereby enabling faster fulfillment of customer service. 

When everyone in the team is engaged, they will be willing to help each other with individual tasks and go the extra mile to support colleagues who may be facing challenges. This generous effort of teamwork will reflect positively in the brand value your small business propagates to the outside world.

Related Reading: 5 Tips To Foster Team Collaboration In A Small Business Environment

Workplace engagement is a key driver of growth in today’s highly competitive market for small businesses. Entrepreneurs need to have a dedicated vision to improve engagement levels within the company and enable a better working environment for each employee. Here is where cloud-based platforms like InfinCE can be the game-changer for your organization.

From creating powerful intranets that enable enterprise-wide communication and collaboration to file sharing, InfinCE can help drive an engaging culture in your organization. Get in touch with us to explore how to keep your employees happy, engaged and motivated to come back to work every day.

5 Ways Small Businesses Can Promote Collaboration Among Teams

For every small business today, the key to success lies in empowering their workforce to work together in the best possible way to deliver value to customers. This is true irrespective of the industry that your business focuses. Studies show that nearly 39% of employees feel that people in their organization do not value the importance of collaboration. Team collaboration is all about bringing everyone on the same page. But it is easier said than done. For small businesses, you have the benefit of having to bring fewer people into the same wavelength, but the core challenges of collaboration like communication, transparency, and accountability need to be addressed as much as what bigger players do. So how can small businesses improve team collaboration and promote a culture of continuous employee engagement in their work environment? Here are some tips:

1.Create a Unified Vision

To foster a culture of collaboration, it is important to ensure that all your employees work to achieve a common goal. As a business owner, it is your responsibility to create a powerful vision for the organization and then seamlessly connect the end objective of every project or work your company undertakes, to this vision statement. This will ensure that irrespective of the team or project an employee is a part of, they will work towards achieving the common goal as defined in the vision. For example, if the vision is total customer satisfaction, then every effort your workforce puts in can be seamlessly translated into steps taken in achieving maximum customer satisfaction. This vision statement or concept can be used in the awareness sessions to help team members bond with each other, understand their responsibilities and realize the need to be accountable for one’s own actions so that the collective effort of the team is successful in the end.

Related Reading: The Office Of The Future – 5 Innovations To Know

2. Smarter On-Boarding

It is often found that new joiners in a company or in a team face difficulty in getting acquainted with the culture and nature of work in the first few weeks or months in the company. This is predominantly due to weak onboarding policies at small companies which pretty much focuses on sharing a couple of PowerPoint slides about the company and expecting new joiners to automatically align themselves with the goals and culture prevalent. Instead, companies should cultivate a smarter onboarding experience by getting rid of boring presentation sessions and documents. They should instead, pair newcomers with an existing team member who can guide them into the company’s routine and help them adapt faster to the culture prevalent in the workplace.

3.Ensure Effective Task Management

There are many instances where employees need to collaborate and work together on projects. In today’s highly competitive talent market, some of these employees may be remotely located as well. Small businesses need to invest in empowering your resources to collaborate efficiently over tasks irrespective of where they are geographically located. Using a powerful platform like InfinCE, your business can ensure there is a virtual space for employees to work together and with accountability for each action. Such platforms allow you to monitor task progress, enable smooth interaction between colleagues, facilitate the exchange of files and documents related to work and much more. Managers can efficiently manage their team with improved transparency and unbiased decision, thanks to insights from such employee management solutions. The end result is better team collaboration and improved productivity levels in the organization. When tasks and people are brought under a common technology framework, it keeps employees organized, managers aware of their team’s progress and clients happy about fulfilled commitments on delivery.

Related Read: InfinCE – A One-Stop Technology Solution for Small Business

4.Encourage Transparent Communication

A key driver of team collaboration in any business environment is open and transparent communication. Only when people strike a comfortable level of conversation with each other, do they develop mutual respect, trust, and understanding for their colleagues. For organizations, there are several ways to encourage a culture of open communication. A big part of the exercise involves mentoring managers to promote a healthy atmosphere for open communication and not a culture that works by just giving and obeying orders. 

It is important to bring technology into the picture here to work as an enabler for open communication. Most of the organizations typically use just an email system for employees to communicate. However, employees need more than just a simple email system. Bring on-board a powerful intranet system with social media-inspired virtual news spaces for sharing news and information about the company, activities, and events planned and much more. Employees can express their responses for such intranet posts similar to what they do on social media like Facebook. Another option would be to have a good instant messenger system where employees can converse with each other in real-time for a better understanding of problems and scenarios.

5.Promote Socializing Outside of Work

Every employee in your small business has a side of talent, skill or ability that can help them create healthier conversations and relationships with others. As an organization, you need to create avenues for employees to socialize and celebrate their individual and personal skills. Team building exercises, lunches, dinners, and sponsored team vacations or holidays where employees can get to know their colleagues better are just a few ideas to use. This will enable them to build better working relationships in parallel and stand up for each other in collaborative tasks with more responsibility and trust.

Team collaboration is vital to ensuring the continuous growth and success of every small business. Having the right vision, the most relevant business processes and the best technology is the way forward to achieving excellence in team collaboration. Get in touch with us to see how InfinCE can be the game-changer in enabling a collaborative and productive work culture within your organization.  

Top Must Watch Trends in Enterprise Video Conferencing

In an office environment, a meeting is scheduled often to not just communicate information, but as a means to establish, nurture and prosper relationships- both new and existing- between all involved stakeholders. This calls for a better solution for conferencing than conventional telephone and audio conferencing solutions. Videoconferencing has become a mainstay in today’s dynamic workspaces where technology facilitates remote working from anywhere in the world. The added benefit of sourcing talent from across the globe for your unique needs and not having to spend on physical infrastructure to accommodate them is a boon, especially for small and medium enterprises. Video conferencing offers far higher levels of engagement and collaboration opportunities when compared to other employee communication channels. So what will video conferencing enable for your workforce today?

Here are 5 trends in the workplace that find seamless adaptability with the aid of video conferencing.

1.Accountable Remote Workforce

As mentioned initially, today the large millennial population in the workforce has made the demand for remote work options quite high. Employees want to work out of their own comfort with more freedom than a typical office environment. As for employers, they are left with no option but to allow this flexibility for hiring the best talent to enable their growth. This is precisely the area where video conferencing can bring in the most impact. Today, successful organizations manage their remote workforce efficiently through video conferencing.

Team meetings and presentations involve live video streams from every employee location to ensure that all team members are present and aware of their roles and responsibilities. This is the next best thing to having everyone in a single room and sharing their responsibilities in front of the large group. So the video collaboration platform that is deployed across your enterprise requires a transparent login and access control policy that will ensure participant interactions are tracked and logged for future reference.

2.Smaller and Smarter Meeting Rooms

When you have fewer employees in the office and more on a remote basis, the need for physical meeting spaces diminishes inside the office. However, meeting rooms need to have, smarter equipment to ensure that team meetings conducted over video conferencing can be efficiently executed. Proper projection screens or televisions, audio, lighting and camera infrastructure that is able to vividly capture and present video streams for everyone involved in the meeting are an absolute necessity.

For remote working staff, they need a simpler solution like a mobile app which allows them to easily join the video conferencing stream and share information with their peers. While choosing your video collaboration platform, ensure that it offers all these levels of flexibility that will enable all stakeholders to seamlessly engage in video conversations.

Related Read: Why should a small business opt for INFINCE?

3.Content Sharing Platforms

In addition to enabling every team member to see each other, video conferencing platforms need to provide the ability to share files and other content in accordance with better compression and security policies to ensure lower bandwidth consumption and safer data transmission. This is vital for remotely working employees as they often have to collaborate with their peers in office for reviews and clarifications on their work in progress which may be files, documents, etc.

Your video conferencing solution needs to take into account the desired storage and streaming requirements for file sharing as well as the capability of doing so from even a mobile app. With flexible content sharing ability, employees will be empowered to work better from anywhere as they already have an efficient video communication channel which is also a powerful collaboration system as well.

4.Cloud-Enabled Video Conferencing

For small and medium businesses to remain competitive and cost-efficient in the market, they need to have flexible spending and management ability for their IT infrastructure. Video conferencing being a part of this infrastructure needs to follow a similar trend as well. This is why enterprises need to focus on cloud-based video conferencing solutions like INFINCE that offer easy scalability and better cost efficiency when they need to dynamically scale up or down their usage patterns over time. Additionally, adding new capabilities to your video communication and collaboration infrastructure is easier when it is cloud-based and depending on your needs, the most appropriate pricing plan can be easily configured.

5.Unified Communications

If your core business is not technology, then having to manage a host of solutions for team management and communication like video conferencing, audio conferencing and other intra-organizational collaboration will be a difficult activity requiring considerable workforce effort. This is where unified communication platforms make a difference.

They allow employees to easily switch between communication and collaboration channels on the go depending on their convenience. This will certainly improve productivity as employees are not forced to shuttle between various apps during a conversation. Enhanced collaboration would also enable teams to quickly arrive at decisions and enable work to be done collectively and within stipulated timelines.

Video conferencing is an irreplaceable communication channel for today’s organizations if they aim to build a robust and reliable work culture both in-house and with their extended remote peers. It will be best to have a scalable and cost-efficient technology backbone in your organization that will offer solutions for management, video conferencing and integrated employee collaboration all the same place.

By seamlessly, enabling businesses to build their technology infrastructure on the cloud, INFINCE is the right choice for a better workplace in your business. From providing powerful collaboration and IT deployment options in the cloud to facilitating highly engaging video-enabled collaboration, INFINCE can be your businesses best bet for digital transformation. Talk to our experts to know how your business can utilize the power of INFINCE.