5 Reasons For Small Businesses To Adopt SaaS Model

Why Small Businesses Need to Invest in SaaS Delivery Model

The widespread adoption of Software-as-a-Service or SaaS model of technology deployment is undoubtedly a key driver of digital disruption across industries. Studies show that the global SaaS market is expected to touch or exceed a staggering USD 623 billion by 2023. And the biggest beneficiary of SaaS across every industrial sector is small and medium businesses operating in these sectors.

While big players do have their own key advantages, it is the smaller players who can truly transform their business. With SaaS, they get access to powerful tools that can enable them to compete with the best in the business without worrying about costs. With SaaS, they only need to pay for the resources they use, can scale up or down depending on business needs and enjoy hassle-free technology deployment without dedicated monitoring staff. This allows them to offer the best of services to customers using the same digital solutions as used by leaders in their industry.

Still skeptical about making the SaaS switch? Here are 5 reasons to transition your small businesses digital infrastructure into a SaaS model:

Related Reading: Private Or Public Cloud: Where Should My Business Invest?

1. Save on Costs

As a small business, you need considerable investment in core business processes and resources like for example, inventory for a retail business. There isn’t too much scope for spending heavily on IT projects if your core business is not technology related. But you need the best of digital solutions to serve the savvy and demanding consumers of today. Here is where SaaS-based software can be your best friend.

SaaS solutions typically work on a subscription basis, where you pay for what you consume: be it storage, computing power or number of users. And most cloud software is available for ready deployment with easy customization to suit your unique needs. This enables small business players to use world-class software without worrying about hefty license fees and implementation costs.

2. Flexible Infrastructure

By infrastructure, we mean the technology back-end of SaaS solutions that can accommodate any fluctuations in usage patterns. For example, a retailer may see increased use of technology services during peak holiday seasons. This scenario may require extra storage space or computing power to process transactions faster and deliver constantly seamless customer experiences. If you were to have an IT infrastructure on-premises, then jacking it up to meet the extra demand would involve a Herculean effort. Not to mention, the cost overhead for extra capacity, which may find a use for only a few days or months every year.

In a SaaS model, small business owners need not worry about scaling their technology infrastructure in pace with the demand from consumers. SaaS providers offer easy scalability and managed services to ensure that your technology rises up to the occasion when it’s needed. This flexibility empowers small businesses to focus on improving their business processes while trusting their infrastructure to run on its own risk-free.

Related Reading: Why Should Your Business Invest in Cloud Native Digital Technology?

3. Access to Innovations

Today, every successful business, across any industry relies on powerful technology like artificial intelligence, machine learning, big data analytics and so on to serve customers better. As a small business, you may not have the financial muscle or technical skill to build and use such technology in your daily operations.

However, with SaaS solutions, the story is completely different. SaaS vendors continue to invest heavily on incorporating market innovations such as AI, machine learning, etc., to enable their solutions to deliver more value. When you subscribe to their solutions, your business stands to automatically benefit from using this technology from day one.

4. Zero Maintenance Effort and Cost

Unless your small business opts for a private cloud infrastructure hosted on your own servers, you are less likely to incur any costs of maintaining your SaaS solutions. There is no need for dedicated staff to monitor availability or conduct periodic maintenance of hardware. All these would be managed by the SaaS vendor themselves and you only have to pay for the subscription plan you opted. This can be extremely useful for small players as they can control IT costs significantly and channel their savings into their core business.

Usually, all SaaS vendors commit to near 100% availability for their services and for cases of technical downtime, they usually notify customers well in advance to be prepared for any disruptions. Not having to hire technology professionals to run these solutions enables you to recruit more talent having niche business skills to grow your business.

5. Faster Deployment

SaaS software usually goes live in a matter of minutes for small businesses that have no or minimal customization requirements. Once up, any incremental changes or new feature additions can be rolled out without causing any disruption to the customer’s business processes that rely on these solutions. Vendors can roll out these updates at any convenient time without having to disrupt the customer’s business operations and without having to involve stakeholders from the customer’s side for every deployment. As a business owner, you can sit back and relax while new features get added seamlessly to your digital solutions faster and with more robustness.

Related Reading: INFINCE – A One-Stop Technology Solution for Small Business

SaaS is the future of small business technology as evident from the high rate of adoption it has found globally. The large plethora of benefits that customers get to enjoy while subscribing to powerful SaaS solutions with significantly low investments on cost and effort is a key driver of this adoption trend.

All you need is a strategic technology partner to enable the best value from your SaaS investments by offering you a powerful solution and tailoring it to suit your unique business needs. This is where INFINCE can be the game changer in your journey. Get in touch with us to know how your small business can leverage the power of SaaS with INFINCE. 

Why Should Your Business Invest in Cloud Native Digital Technology?

5 Advantages of Adopting a Cloud-Native Technology Infrastructure

The number of enterprise applications that run on cloud is so big now that it is wiser to refer to the cloud as a way of doing IT rather than labeling it as an IT innovation. Today, the concept of cloud native applications is a mainstay and the new normal. For those who are not acquainted with the term, a cloud-native application in its simplest form implies an enterprise application that has been designed and developed specifically to run on cloud infrastructure.

It means that cloud-native application development is rooted in containers, microservices, and dynamic orchestration. The paradigm shift from costly on-premise technology infrastructure to on-demand subscription-based service availability has found takers from all business domains and includes all magnitude of enterprises ranging from multinational corporations to small and medium businesses. In fact, research firm Gartner estimates that today over 80% of all internally developed software enterprises are cloud-native. So why is there a growing affinity for cloud-based technology deployments? Here are some key benefits you would experience with a cloud-native strategy for your technology stack:

1. Cost Efficiency

Tougher market competition and dynamic consumer needs require you to constantly upgrade and evolve your business’s technology infrastructure to roll-out new services and offerings through digital channels. Configuring or re-engineering on-premise enterprise applications that handle various aspects of your business will involve heavy costs and time which will eat into your overall IT budgets.

The market dynamics change so fast that you may need to alter or roll back new features on your consumer-facing digital channels as soon as they get launched, in order to make way for newer or modified ones. When IT expenses go overboard, it will impact your profit margins significantly, leaving you with the minimal financial muscle to invest in your core business. With cloud native applications, upgrades, as well as dynamic changes to software, can be easily handled. By configuring changes incrementally to the cloud application, it can be quickly made available to end-users at considerably lower costs.

 

Related Reading: Private Or Public Cloud: Where Should My Business Invest?

 

2. Flexibility and Scalability

As with any cloud-based software deployment, you get the benefit of scale on-demand with a cloud native application strategy. When your business starts out from the root stage, you may not need massive amounts of storage or computing power to run various digital customer channels and as time passes, this requirement may vary depending on growth factors. This is where the scale on-demand capability of the cloud will be very attractive. You need not maintain physical storage or computing hardware regularly to scale up your technology back end when demand spikes occur. Everything would be easily managed on the cloud and business owners can focus on ideas and initiatives to expand their customer service while the technology silently scales up behind the curtains to ensure there is no disruption.

3. High Availability

For any digital-friendly initiative that a business wants to propagate to engage with their customers, a key necessity is the constant availability of the back end digital applications that make this experience possible. If the technology has been built with an on-premise model of operation, then not only does a business need to ensure the application’s resilience, it also needs to ensure that the supporting hosting and maintenance infrastructure is robust to empower continuous business without disruption.

With a cloud native architecture for your business applications, this disruption-free availability is a guaranteed benefit. Leading cloud service providers offer uninterrupted availability of the hosting environment with limitless expansion flexibility to accommodate sudden spikes of transactions or business growth. This gives business owners one less major technology paradigm to worry about. Additionally, there is 24 X 7 support from cloud vendors to assure that any challenge is mitigated seamlessly without causing any disruptions to your business operations.

4. Increased Efficiency

With a cloud native application architecture, it is quite easy for enterprises to automate a large number of tasks involved in the operation and deployment of their digital infrastructure. By building components within an application as microservices, it is easy for scaling, modifying and upgrading specific features or modules within the application without having to rebuild the entire thing from scratch. Besides, cloud native applications are inherently extensible through APIs that enable them to be integrated seamlessly with other reporting and analytical tools for deriving insights that can be used for better decision making by enterprises.

5. Secure Data Management

While it has been proven beyond doubt that public cloud environments offer nearly unbreakable security for your business data, several decision-makers do not want to move their core data systems to public cloud infrastructure for fear of security threats. By creating cloud-native enterprise applications, you get to manage your data on your own private cloud infrastructure and ship data to and from various systems in your own cloud environment. While storage and expansive flexibility can be availed from leading cloud providers, you have control over your entire application landscape wherein your own security policies and protocols can be implemented in addition to the standard procedures followed by these vendors.

The unparalleled benefits offered by a cloud-native application strategy is a boon to businesses that want to engage with the digital-savvy consumer base of today. From handling their internal operations to building customer-facing digital channels, businesses can rely on enterprise cloud service providers like INFINCE to deliver a robust and secure environment to build and deploy applications. Get in touch with us to see how Infince can help transform your business’s technology into a truly cloud-native one.

Private Or Public Cloud: Where Should My Business Invest?

Why Is The Public Cloud A Better Digital Transformation Option?

A decade ago, only a fraction of large scale enterprise applications, as well as consumer-facing applications, were in the cloud. Today, everything, from video and music streaming services to enterprise systems like ERP resides on cloud-based platforms. The large scale disruption that occurred due to the widespread adoption of cloud computing was the transition of one-time expensive licenses for software into highly affordable and flexible usage.

The benefits do not end with just cost but also the improved scalability that organizations were able to enjoy when their business or transaction volumes fluctuated during peak and non-peak market conditions. This is precisely the reason why the enterprise SaaS market is generating revenues of over $20 billion in a quarter for software vendors with a 32% year on growth. Industrial sectors ranging from banking to healthcare, retail, utilities, public services, and manufacturing have all made massive strides in cloud technology adoption. In fact, studies have shown that one-third of all IT budgets from enterprises now go into cloud solutions and platforms.

So cloud computing is here to stay and grow. The question now is what type of cloud, enterprises should invest in to ensure that their digital aspirations are offered the most compatible and progressive growth platforms. The major cloud options available for enterprises are public and private cloud systems. So what exactly are these? Here’s a brief explanation:

Private Cloud

A private cloud system is one that resides purely within an enterprise IT infrastructure and managed comprehensively by their own in-house technical team. From the deployment of applications to maintenance and upgrades, every activity that happens on such a cloud environment is owned, controlled and managed privately by the enterprise themselves. In short, the enterprise builds its own controlled cloud environment for internal usage and restricts any external access.

Public Cloud

A public cloud system is one in which your data and or applications reside on a cloud platform provided by reputed cloud vendors. The vendor is responsible for managing the data center requirements such as storage, application development support, processing and computing power, security and other infrastructural requirements.

So how can enterprises decide on choosing what’s best for their business? Let us examine the top 5 parameters every enterprise must evaluate before selecting their cloud infrastructure and how public and private cloud systems fare in each of these parameters.

1. Security

Every modern-day organization has to deal with truckloads of data that needs to be processed for decision making across different departments. When this entire process is transitioned into cloud-based systems where data is communicated over the internet, then security is a key concern. If an organization were to build their own private cloud infrastructure, then they would have to invest heavily on fortifying their cloud environment from threats. They could argue that external threats are lower than in the case of public cloud systems, but the effort involved in deploying and managing security protocols especially physical security of data centers is humongous.

Besides the right knowledge on how to thwart different levels of threats that arise in the industry from time to time will be limited if you engage internal staff to handle these security issues. As for a public cloud system, they would be aware of how to manage and neutralize the latest threats in the industry. In addition to that, the advantage of dedicated physically secure data centers, public cloud systems offer cloud infrastructure in your desired level of security preferences.  

2. Technical Workforce Requirement

If your core business is non-IT, then the number of staff required to maintain a private enterprise cloud ecosystem within your business would be considerably larger if your business deals with a sizeable volume of IT transactions. This workforce requirement spans across different categories of IT technical staff like network administrators, physical and cyber security experts, database management teams, application maintenance and environment support teams, etc. Having a large dedicated IT workforce would result in significantly higher manpower requirements for a non-revenue, operational stream within your business and hence could impact staffing requirements across other key functions gradually due to budget constraints.

Additionally, your in-house technical team may not have access to industry awareness sessions and workshops that dedicated public cloud service providers offer to their staff. Hence, they would not be in a position to handle complexities that may arise from time to time. Public cloud service providers, on the other hand, invest in R&D, training and learning sessions to keep their workforce aware of what’s new and innovative in their industry. By preferring them over your own private cloud infrastructure, the knowledgeable workforce requirement challenge is mitigated considerably.

3. Scalable Infrastructure

Today’s businesses need a flexible technology infrastructure that can handle large fluctuations in their consumer demands and market conditions. For example, if you are an online retailer, then your technology backend will witness massive loads during the holiday shopping season and hence may need to scale up bandwidth, storage, computing, and analytical power, during this season. If you have private cloud infrastructure, then scalability will not be a flexible advantage since it would involve upgrading your own hardware infrastructure as well as other platform strengths to handle surges in usage.

Maintaining this high level of operational infrastructure all through the year is an expensive affair since the surge may be restricted to just a few months, but the hardware maintenance needs to be an ongoing activity all through the year. This is where public cloud systems offer an on-demand scalability advantage to your technology infrastructure. You can increase your cloud environment, performance, storage, and computing power in times of sudden business spikes and transit back to normal usage levels once the peak usage period is over. This will result in huge savings in terms of cost as well as management of cloud infrastructure as you only need to dynamically manage requests for increased transactions and not have the infrastructure boosted up always.

4. Ease of transitioning

Migrating your legacy on-premise system to a cloud-based platform is not a cakewalk activity. It involves careful planning, strategizing and prioritizing of business functions that need to be migrated to a cloud-based platform. If you are to building a private cloud system for everything, then the overheads involved in project management, application development, data migration, hosting and ultimately the availability of the system for consumer-facing business operations will be a challenging one.

If you opt for ready to deploy public cloud systems on the other hand, then all it takes is your data to migrate into the new cloud ecosystem after a small personalization or customization exercise. Or if you want to transition your proprietary enterprise applications in a cloud environment, then again the stability and support offered by public clouds can in no way be matched if you were to build a private cloud ecosystem to facilitate the transition.

5. Cost of Operations

The cost factor is a culmination of all the above parameters mentioned in this blog. As you can witness clearly, a private cloud requires quite a big investment to ensure that the organization’s technology infrastructure is on a secure and scalable cloud ecosystem with skilled and technically competent staff. This investment is not a one-time activity because technology evolves over time and you need to constantly transform with the changing technologies. With a public cloud system, you only incur the subscription cost while all other management and periodic feature upgrades are intelligently handled by the vendors themselves without passing on a heavy cost to users. This would mean that your organization would be able to significantly lower IT investments and hence core business operations would receive a higher budget allocation.

Related Reading: Migrate to the cloud efficiently! Check out our free guide to enable effective cloud transformation.

Thus, a public cloud system is the most feasible solution for enterprises to transit their digital assets into a cloud ecosystem. As more and more technology vendors bring newer innovations in the form of cloud-based ready to deploy platforms, it becomes easier for businesses to concentrate more on their core operational matters and less on their IT investments. With an infinite cloud platform like INFINCE, transform your business into a truly digital enterprise. Get in touch with us now!