A digital workspace is the virtual equivalent of your individual workstation. It is an integrated technology framework that leverages evolving technologies to enable you to work online by providing and managing a hoard of features like apps, data, task management functionality, desktop delivery, etc., on any device, anytime. Global Workforce Study 2021 by BCG and The Network says 89% of the respondents expect their jobs to be partly remote when the pandemic ends. So, remote work is here to stay, fully or partially. 

The pandemic caused businesses worldwide to quickly adopt digital workplace solutions to prevent disruption to their workflows. What started as a move triggered by the force of circumstances later proved to be so highly productive and beneficial that most forced adopters became strong advocates of digital technologies. Adopting a digital workplace solution is the first step toward creating a digital workspace. 

Read more: 6 Tips To Guarantee Data Security in a Digital Workplace      

Essential features of a digital workspace    

1. App and desktop virtualization to provide seamless access to your remote workforce
2. Secure and hassle-free access to SaaS apps in one place
3. Easy and seamless file sharing
4. Content collaboration tools to let teams create, edit, review, and post content that can be accessed by the right people
5. Automated workflows that save time and man-hours
6. Unified endpoint management of all devices by a central management console 
7. A single sign-on that provides your employees quick and secure access to data and apps  

You can improve the productivity and efficiency of your remote workforce by choosing the right kind of digital workspace with task management functionality that matches your business needs. Hewlett Packard Enterprise defines a digital workplace as “ a virtualized form of the traditional, in-person office environment, where many elements of collaboration and productivity are performed through some combination of digital applications, cloud computing, and other technology”. 

A digital workplace solution leverages cloud technologies to integrate all the apps and services required for the internal operations of your business on a single platform so that your remote teams can seamlessly access and share data in a secure environment. Companies create unified environments to enable seamless collaboration among their systems.  

So, what is a unified environment?

A unified environment or platform is an efficient, effective, collaborative, and scalable ecosystem consisting of people, systems, and data that work in unison to meet business goals. It enables seamless collaboration among teams and offers secure data access, independent of device and location. 

Salient features of a unified platform  

1. Secure and hassle-free exchange of data between systems and apps.
2. Seamless collaboration among teams across geographies.
3. Central and controlled access to data across all access points.
4. Scalable to accommodate the changing needs of your business. 
5. Enhanced security and protection against data breaches. 

Thus, unified platforms have multiple features that help employees improve productivity and meet goals. The pandemic-induced lockdowns and new health protocols have paved the way for increased adoption of remote work among businesses worldwide. The BCG Employee Sentiment Survey 2020 reports that 75% of the 12000 surveyees are able to maintain or improve productivity on individual tasks, while 51% confirm being able to maintain or improve productivity on collaborative tasks. As working from anywhere is becoming the new pattern of work, companies are increasingly embracing digitalization to overcome the challenges of an ever-evolving business environment.  

Read more: Ensuring Digital Wellbeing With The Right Digital Workplace Platform!

So,  how does a unified environment promote remote work? 

1. Provides a central hub for all business processes, thus eliminating the need to switch between apps to get work done. Multiple modules are integrated on the centralized platform, which can be accessed on dashboards.
2. Allows users to create their own workflows sans coding. Workflows can be reconfigured or changed to meet changing business objectives.
3. Offers flexible integration of apps and data. Data updates are synchronized across all tools, thus breaking silos to enable all pervasive integrations.
4. Uses dashboards for smart reporting. Smart dashboards simplify data analysis and help track and report KPIs and other metrics.  

Digital workplace solutions thus bring together people,  processes, and cloud technologies to deliver secure, efficient, and enriched employee experiences across multiple devices and geographies. They come endowed with a host of features to help your remote teams work smarter for your business growth. 

A smart digital workplace solution will have an extensive suite of collaboration apps to help you connect with your teams faster and smarter to meet your goals. It will help you streamline communication through a series of channels like email, live chats, easy file sharing, individual and group audio/video calls, etc. Above all, you can centrally control your entire IT assets from one place and manage your information assets with ease and security. You can even leverage private business IT infrastructure custom-built to meet your end-to-end needs for enhanced security. 

If you are looking for a digital workplace solution that unifies all your business tools to increase your employee productivity, InfinCE would be your answer. The curated marketplace on the platform includes apps from multiple vendors to meet all your business needs. And what’s more, our experts can guide you through adding custom apps to the platform to increase productivity and improve the experiences of your employees. Whether creating documents, handling emails, scheduling events, or managing tasks, InfinCE’s vast library of productivity tools will help you accomplish your day-to-day activities easily and raise your workforce efficiency. 

Get in touch with our experts or take a demo to know more.   

The advent of IT fundamentally changed the way businesses operate. It empowered companies with hardware and software capabilities to manage information overload better, and their workforces upgraded their skills to manage digital devices to fast track their work. As workplace demographics changed and expanded, big companies began to increasingly digitize their business operations to stay competitive and successful, thanks to the emergence of cloud technologies. When Covid19-induced lockdown disrupted workflows, small and medium-sized companies started digitizing their business operations to remain competitive. The last two years saw on-premise systems replaced by cloud-powered technologies at a much faster pace than ever before, and digital workplaces have come to spearhead the digital transformation of businesses. 

So, what is a digital workplace? A digital workplace is a virtual workplace setting wherein your employees across all departments get to stay connected as and when they want, across geographical boundaries, on devices of their choice,  and access all data and information relevant to get their work done. The cloud-backed tools of the digital workplace platform have the capabilities to enhance your employee experiences.

So, what is employee experience? Gartner defines employee experience as “the way in which employees internalize and interpret the interactions they have with their organization and the context that underlies those interactions”. In short, it is an employee’s perception of his job. HBR Analytic Services defines employee experience as “how hard or easy it is for employees to do their best work, taking into account technical, cultural, and physical touchpoints”.

So, why is employee experience important to businesses? The digital revolution has made companies realize that engaged, collaborative, and productive employee experiences are vital to delivering excellent customer experiences. Companies have discovered that the best way to build good customer experiences is by building good employee experiences. Communication and collaboration enabled by digital workplaces are vital to building good employee experiences. Sharing data across departments and geographies has paved the way for employees to build fruitful business relationships beyond their immediate workgroups or teams. Good employee experiences create good employee engagement.

Read more: Five Myths Around Hybrid Workplaces Demystified

Your digital toolbox will have all the tools and technologies required to help your employees stay connected, thus seamlessly easing their workflows. Pandemic-induced lockdown and remote work have redefined the way companies let their employees work. The introduction of digital workplaces has caused the line between employees’ professional and personal lives to blur, enabling them to leverage the tools available on their digital workplace platforms to seamlessly communicate and collaborate with their dispersed team members virtually. A good digital workplace leverages cloud technologies to integrate all applications required for business communication and employee collaboration like email, enterprise social media tools, virtual meeting tools, CRM, file storage and sharing, HRM, etc. InfinCE is the right partner for your company’s digital aspirations, with all the applications available on a single platform!  

An efficient digital workplace like InfinCE can improve your employee experience in more ways than one! Here is how:

1. Offering an efficient remote working environment.

The Talent Tech Outlook 2022 Study says 82% of employees prefer working from home. Remote work gives employees the freedom to set their own schedules and manage their work from whichever place they like. In addition, most employees consider the time saved by avoiding daily commutes a big blessing. InfinCE is a one-stop technology solution that has efficient office tools to bring your workforce together no matter which geographical location they work from. The platform enables secure storage and quick sharing of documents too. Thus, improving your employee experience by leaps and bounds. 

2. Providing instant communication and effective collaboration tools.

InfinCE has an extensive suite of collaboration apps that eases communication and collaboration with your company’s in-house and external contacts. While remote working is undoubtedly an aspect that enhances your employee experiences. 

3. Offering your business a unified, centralized platform to access all its applications.

Businesses need to use multiple apps to manage their daily operations. InfinCE has a curated applications marketplace with a growing list of apps to choose from, providing a wide range of solutions, including CRM, CMS, and HRM, hosted in secure environments. You have the absolute liberty to choose the applications you deem are right for your business operations. Seamless integration of multiple apps on a single platform eases business operations and improves employee experiences.  

Read more: How A Collaboration Software Can Improve Productivity

4. Boosting productivity.

With InfinCE, your employees get to connect to a  custom workspace that displays information based on your preferences through flexible tiles. A branded workspace easily connects your employees and aligns them to your organization’s core values, which raises engagement and productivity. The platform has multiple productivity tools to organize and manage your data and work. Its advanced data protection features enable private storage and secure sharing of your valuable data. InfinCE is a cutting-edge digital workplace that can help your business streamline its work very efficiently and effectively. Better employee experiences lead to increased productivity.

5. Providing single sign-on accessibility.

A single sign-on provides access to all your business software and productivity tools from anywhere. 

6. Offering device independence and ensuring work continuity.

InfinCE lets you enjoy the freedom to access your entire business software from anywhere through any device and allows you to continue working from exactly where you had previously left off. The device independence feature will definitely serve to improve your company’s overall employee experience while ensuring your work continuity.  

7. Providing absolute data security.

Your data enjoys absolute privacy and security on secured private virtual servers. Advanced firewalls and encryption/password-based access controls add to the security protocols of your data. Getting to work in a virtual environment that keeps your data safe and secure is an aspect that enriches your employee experience. By adopting an efficient digital workspace like InfinCE, your business can enhance its employee experiences in many ways and nurture a work culture wherein your employees would always want to do their best and improve their performances. InfinCE endows your company with the right kind of capabilities to achieve the true digital culture, thus helping its employee experiences scale new heights, leading to increased productivity and improved customer experiences. 

Read more: Why is It Necessary to Safeguard Data Privacy in Project Management?

In the digital ecosystem, employee experiences determine productivity, which shapes customer experiences. When you choose InfinCE to spearhead your digital transformation, you get access to the platform’s numerous features, which would serve to improve your employee experiences.

Get in touch with our experts to know more about how InfinCE can enhance your employee experiences. 

It is no surprise that embracing digital transformation is one of the core pillars of success for any business today. In fact, the COVID 19 pandemic accelerated the digital economy by leaps and bounds as more consumers preferred digital services for some of their most basic needs like shopping, banking, entertainment, and even education. Businesses of all sizes are rapidly investing in making their IT backbone reliable and robust to handle the huge surge in digital environments through which their operations are being subjected to. Gartner predicts that the worldwide IT spending budgets will reach a whopping USD 4 Trillion in 2021.

The increasing money flow is to fund new digital business avenues where most consumers are likely to interact and transact with a business going forward. While the spending on IT is justified, not all businesses may have the deep pockets to have an exorbitantly high IT budget. As a matter of fact, revenues of small and medium businesses (SMBs) have already been affected significantly during the COVID 19 pandemic period. Their financial assets and credit lines are nearly fully engaged in supporting their core business activities and unfortunately, IT may have to take a back seat.

However, if businesses can choose the right IT infrastructure and approach then there is no need to worry about budget overshoots and cost pressures. If we look at the way IT budgets are expected to be utilized across global enterprises as per Gartner, the lion’s share of investments is expected to be gobbled up by communication services and IT services.

So, what if businesses had a way to optimize the way their internal IT and communication can be streamlined at low costs? The answer lies in moving away from traditional heavy legacy IT infrastructure and transitioning into an agile, flexible, and reliable cloud-based enterprise digital platform like InfinCE to handle their end-to-end IT needs.

Read more: Shifting to a Digital Workplace? Here’s What You Need To Know!

So how does InfinCE solve the IT budget problem?

If you want the answer in a nutshell, here it goes. InfinCE is a world-class business management platform that allows organizations of all sizes to run their entire IT workflows on a scalable, cloud-based environment and empower employees to leverage numerous communications, collaboration, and operational capabilities of the platform on a subscription basis. However, for most businesses, it is important to have a full picture of how InfinCE can transform their IT infrastructure into a truly digital-friendly ecosystem without burning a hole in their pockets. Let us explore some key highlights of InfinCE that make it a worthy choice for transforming a business’s traditional IT infrastructure:

1. One-stop IT destination

A key benefit of InfinCE is that it offers a plethora of standard IT operational capabilities under a single roof. From centralized IT management tools to productivity, collaboration, business telecommunication systems, cloud hosting, and custom reporting, InfinCE eliminates the need for enterprises to invest in multiple applications from different vendors to have their IT needs to be fulfilled.

2. SaaS cost structure

InfinCE offers a cloud-based subscription model of deployment for any of its features that an enterprise wishes to incorporate in its digital landscape. This gives the benefit of cost efficiency as businesses only need to pay for the resources they need and when they need them. This is a highly desirable modern enterprise technology pricing paradigm as it allows enterprises to utilize their IT budgets more diligently, eliminate wastages of resources, and only use what they need. As the business grows in volume, InfinCE can be easily scaled up to offer more resources in alignment with the growth prospects be it user licenses, more storage or performance upgrades, etc.

3. Faster time to market

In the digital economy, time is money. Any business would want to bring out their latest tech innovations as immediately as possible into the market to remain competitive. With InfinCE, deploying a highly robust business management system for your enterprise is easier. With lower implementation workflows, highly automated services, and easy integration interfaces, InfinCE can become an integral part of your business in no time. Once on-board, it offers a simple and efficient IT backbone that supports new custom feature implementations faster allowing your business to launch customer-facing services quickly and win over their loyalty. For example, if your business plans on launching a new corporate website, InfinCE lets you set up a business domain, highly engaging website with custom branding options, and a mail server in just a matter of hours, and that too without any coding requirements.

Read more: How InfinCE Cloud Orchestration Platform Can Be A Game Changer For New Business Owners

4. Ease of use

Technology solutions may not be the core forte of every business. Hence their employees may not be tech enthusiasts who can master the learning curve of modern enterprise applications quickly. As a result, it requires extensive training sessions and more time for the fully-fledged operations of your business to be handled by your business management systems. This can lead to loss of competitive market presence as well as increase costs of operations due to prolonged training requirements. InfinCE has considered this pain point of businesses while building the platform and ensured that it has the simplest user interfaces possible to let employees quickly acquaint themselves with the new system. It also has strategically mapped workflows that minimize processes involved in managing the enterprise IT landscape.

5. Effortless collaboration

Whether it is facilitating seamless communication and information exchange amongst employees through productivity apps or empowering different departments or business units to manage each unit’s IT needs efficiently or enabling managers to seamlessly handle multiple projects with reliable reporting and task management, InfinCE lets businesses foster collaboration easily and with minimal costs. Even if the business or any unit within the business has its own preferred choice of software from another vendor, InfinCE allows custom integration thanks to its open-source architecture and seamless connectivity through APIs.

Read more: 6 Ways InfinCE Simplifies IT Infrastructure Management For Enterprises

IT budgets can often be a challenging dilemma for business leaders. They know that in the digital economy, IT is no longer just an enabler, but a direct contributor of value and a competitive differentiator in the market. However, it is important to ensure seamless IT excellence without losing control over costs and management overhead. InfinCE was developed with this philosophy at its core. Get in touch with us to explore how your business can transform its IT landscape with InfinCE with minimal investments.

There is no arguing the fact that digital transformation is the need of the hour for businesses to drive success. So once you have made that crucial decision to embark on the digital transformation journey, the next step would be to choose the right digital workplace software that would make the transition smoother. Read on to learn about the core competencies that you need to look out for when adopting a digital workplace solution for your company.

Read more: Why InfinCE is The Only True Digital Workplace Orchestration Platform Ever Created

The Essential Features of Digital Workplace Software

Selecting a digital workplace platform can be much more overwhelming than it may sound. There are a lot of digital workplace tools available out there, and most of them look quite the same at a glance. Nonetheless, you need to ensure that the digital workplace solution you choose fits your organizational requirements in the best way. Otherwise, it will not serve the purpose, not to mention lead to unnecessary costs for the company in training and learning features that you would never use.

At the same time, you should realize that using multiple workplace tools to manage different aspects of the company is not a worthy option either. That is because it will require you to spend more hours training your employees as well as buy multiple subscriptions to meet different needs. That is why choosing all-in-one digital workplace software like InfinCE is a more practical approach to fulfilling the varied demands of digital transformation. For one, it comes with all the essential features to meet day-to-day communication needs in an organization. Plus, you get advanced tools for project management, time tracking, task allocation, file sharing, data storage, and more.

Read more: 5 Common Remote Work Challenges Solved by InfinCE Digital Workplace Solution

Here is a look at some of the most important features that you must have in the digital workplace software that would help to get you started with your digital transformation strategy.

1. Modules to Facilitate Multiple Tasks

Studies have found that more than 60% of employees end up wasting around an hour toggling between different applications to perform their jobs. With an all-in-one digital workplace solution like InfinCE, your employees will not have to juggle between different software to, say, share documents and have a video conference. A platform that comes with modules for automating simple tasks, building project boards, and handling collaboration needs from a unified dashboard is the right remedy.

2. Seamless Integration

Shifting to a digital workplace culture means you will need to move the existing processes and operations to a digital environment. Therefore, you need to choose a digital solution that allows for a seamless integration with the CRM, accounting, and other essential systems you are using. This will ensure that all the tools you require for the day-to-day running of your business are strategically connected to help you achieve higher productivity.

3. Simplified Project Management

One of the most striking benefits of adopting an ultra-modern digital workplace solution like InfinCE is that it allows you to jump right into managing your workflows with its no-code environment. In other words, the learning curve is never steep with InfinCE and you can get started in no time to create as many workflows as you need for your company. There is also 24/7 concierge support available to help you deploy the right solutions you need.

Read more: 5 Ways InfinCE Custom Dashboards Can Boost Your Workplace Productivity

4. Pre-Built Application Suite

Reports say that a reliable and intuitive digital workplace software solution can boost employee satisfaction and retention rates significantly. This is also because of the vast pool of pre-built apps in all-in-one workplace platforms, which helps you to save time in finding the right tools to automate the running and planned workflows. With InfinCE, you can start from scratch, upgrade the existing apps, or integrate the current systems through a unified platform, no matter what the type of your business is.

5. Communication Solutions

Contextual conversations are the backbone of a successful business in a digital workplace environment. Ineffective communication can severely affect the ability of your employees to perform their jobs, which can, in turn, lead to poor collaboration and lost productivity. InfinCE bridges this gap by providing multiple types of communication tools to meet your organizational requirements. Be it a quick audio call, instant messaging, or a group video conference, you can do it all using the unified platform.

6. Smart Reporting

Building a successful digital transformation strategy relies on generating a variety of reports. This helps to track performance and focus on areas that need to be improved to deal with the issues that affect process efficiency. An all-in-one digital workplace platform gives you multiple reporting options with pivot tables, aging metrics, audit logs, and even custom reports to meet your varied requirements, which would help to identify problems and take the necessary action to address them in time.

Read more: How InfinCE Online Collaboration Tool Helps Achieve Your Business Goals

7. Security and Access

You should also look for a digital workplace solution that provides you flexible access control options. This is vital to ensure that your confidential business data does not fall into the wrong hands. InfinCE comes with improved data security features to ensure absolute privacy so that you can keep sensitive conversations under wraps. It allows you to make the most of secure virtual private servers, advanced firewalls, as well as encryption and password-based access controls to simplify enterprise-wide collaboration and communication.

8. Workflow Flexibility and Automation

Another great feature that all-in-one collaboration software gives you is the ability to switch from different boards and layouts to meet your workflow needs. You can also assign tasks to different team members using custom parameters and set the expectations and deadlines clearly upfront to make project management simpler. Setting up rules for recurring tasks for different categories and generating them automatically at regular intervals will save a lot of time in task distribution.

Apart from these, you should also make certain that the digital workplace software you choose allows you to connect with remote teams globally and supports portability. InfinCE is a cloud-based workplace solution, which not only gives you unmatched versatility but also expands your reach to acquire talent from around the world. It can be accessed from any device, while you can also scale the server capacity and storage space needs as your business grows.

Read more: 8 Ways Cloud Automation Significantly Improves Your Legacy IT Operations

Make the Move Now!

Once deemed as an ambitious goal for large enterprises, having a digital transformation strategy has become essential for every business to stay competitive in the market. As the world is moving hurriedly toward a digital-first culture, it is high time to adopt the best digital workplace software and equip your organization for the future. So wait no more!

Sign Up with InfinCE today or connect with our experts for more details.

The Core Benefits Of Using A Cloud Orchestration Tool Like InfinCE

How does InfinCE Cloud Orchestration Platform change the game for businesses in today’s remote working era? Learn more about cloud orchestration and InfinCE in this post. 

Significance Of Cloud Computing Today

Cloud computing is one of the most efficient and disruptive business technologies that is helping enterprises across the globe to drive success in their respective industries. It has been assisting businesses to push forward innovative approaches, improve operational efficiency, and reduce downtime. By leveraging the power of a vast network of managed remote servers over the internet, you can manage, store, and process important business data much more proficiently. With cloud orchestration in the picture, exploring the benefits of enterprise cloud can be further simplified.

Read more: 5 Ways an Integrated Cloud Platform is Beneficial for Your Small Business

What Is Cloud Orchestration?

Cloud orchestration refers to a comprehensive solution that supports and fortifies cloud computing services and operations. This is done with the help of a set of cloud orchestration tools, which ease managing interconnections and interactions over the network. Moreover, a cloud orchestration platform can also facilitate end-to-end automation of the multiple services that are used or are in the process of being deployed in the cloud architecture.

Understanding The Basics Of Cloud Orchestration

Experts in the cloud computing industry have highlighted the uncertainty around adopting the technology by businesses for a long time. However, enterprises that have embraced the cloud have found it quite promising in dealing with the changing customer behaviors and trends and the evolving market dynamics. With cloud orchestration tools like InfinCE, businesses can coordinate and arrange automated tasks, which will help consolidate the existing operations and workflow.

InfinCE cloud orchestration platform allows you to automate the processes required to manage connections and various public and private cloud workloads. With the help of the InfinCE cloud orchestration tool, you can also integrate different automated processes and tasks to create a unified workflow to address a specific business function.

Read more: Why InfinCE is The Only True Digital Workplace Orchestration Platform Ever Created 

Cloud orchestration also involves enforcing policies and ensuring that all the processes have the required permission to execute as needed or connect to the applicable workload. In that, the core tasks of a cloud orchestration platform are to start server workloads or provide for them, provision applicable data storage capacity, as well as manage Virtual Machines (VMs) by arranging the required resources, services, and workloads in the cloud.

What Makes Cloud Orchestration Essential For Businesses

Enterprises around the world are adopting microservices-based applications to ensure the smooth functioning of their day-to-day operations. These containerized applications are designed to communicate using APIs to perform their tasks. This has led to the rising demand for automating such applications across the cloud, whether deploying or managing them. However, this can be daunting without a proper approach to address the varied requirements across multiple clouds.

This is where cloud orchestration tools like InfinCE come to the rescue of enterprises. Using the InfinCE cloud orchestration platform, you can easily manage countless dependencies on the cloud environment with the help of policy-driven security as well as well-defined management capabilities. As more companies embrace hybrid cloud architecture these days, the InfinCE cloud orchestration tool helps enterprises fulfill the demands of both public and hybrid clouds.

Read more: 5 Features of InfinCE that will Transform The Way You Work

Cloud orchestration can be a vital asset for businesses today as it helps avoid the need for a dedicated IT team to manage the automation tasks. That translates to savings in terms of productivity as your workforce will be free to focus on more value-adding tasks or core business activities. Besides, cloud orchestration takes the chances of manual errors out of the picture while providing fast and reliable output. Orchestrating cloud operations also allows you to invest more time and resources in innovation, which can help you gain a competitive edge in the industry.

Differences Between Cloud Orchestration And Cloud Automation 

Both cloud automation and cloud orchestration tools allow you to address common challenges in managing enterprise cloud by automating various processes across domains and systems. In addition, both help you eliminate the roadblocks in automation by facilitating a cohesive and cloud-first strategy, which entails both private and public cloud components. The result is improved employee and customer experience. However, there is a subtle difference between cloud automation and cloud orchestration.

Read more: 8 Ways Cloud Automation Significantly Improves Your Legacy IT Operations 

Cloud orchestration is more like a superset of automation. It goes beyond the usual automation processes to further ease the coordination between the automated tasks in the cloud. On the contrary, cloud automation focuses on enabling the tasks at hand, such as initiating workloads or web servers, and ensuring that the same task can be repeated without manual intervention. In other words, a cloud orchestration platform allows you to manage the entire IT process automation through a single dashboard.

Nonetheless, it is crucial to understand that cloud automation and cloud orchestration work collaboratively. This way, they ensure that the applications and services deployed in the cloud are managed in a unified and functional environment that functions efficiently and adds to the cloud’s cost-efficiency. Even so, cloud orchestration is crucial to ensure the effective scaling of applications across public and private clouds.

Key Business Benefits of Cloud Orchestration

Cloud orchestration allows businesses to add enterprise-wide functions to their existing models, such as scalability, redundancy, and failover and fail-back. At the same time, it will enable you to manage dependencies and couple everything into a single package, which helps to reduce the overall IT burden. Moreover, cloud orchestration tools like InfinCE offer improved visibility into the resources and processes in your organization. This can help you prevent VM sprawl and track resource usage based on business units, departments, or even individual users.

With the help of a robust cloud orchestration platform like InfinCE, you can also enable automatic scaling for your distributed applications while ensuring that reliable disaster recovery measures are in effect. This will ensure business continuity and drive superior inter-service configuration. On top of that, the InfinCE cloud orchestration platform helps simplify automation across hybrid cloud environments while ensuring that the security protocols and enterprise policies are maintained in a dynamic environment.

White Paper: InfinCE digital workplace orchestration platform helps organizations implement an entirely new working environment and accurately replicate their employees’ changing work experience. How does InfinCE transform the workplace and add value to business owners and employees? Download our free white paper.

There is no doubt that cloud orchestration can reduce your overall operational costs. Meanwhile, it also helps accelerate the delivery of various services while automating coordination between workloads and the management of complex IT architectures. As it also eliminates provisioning errors and facilitates instant provisioning of the required services, cloud orchestration is the need of the hour for enterprises that want to ensure high-end configuration for superior business growth. Experience the potential of cloud orchestration with InfinCE, the only authentic and holistic digital workplace orchestration platform. 

Please chat with our expert to understand why InfinCE is the best fit for your business. 

Everything You Need to Know About Digital Workplace

The term “digital workplace” has seen too many interpretations over the past decade. As companies worldwide started looking for proactive ways to move ahead with their digital transformation strategies, one thing that gained the most attention is managing a digital workforce. However, adopting a digital workplace approach is much more than having a remote team. While that is a part of the digital workforce, it is not limited to the generic definition of managing employees digitally.

In the modern era, a workplace has evolved beyond physical spaces. It has become an always-connected environment where your team can instantly access everything they need to get their job done. A digital workplace makes this more practical by being a virtual workplace setting.

Read More: Key Predictions on How Workplace Technology and Culture Will Evolve in 2020 & Beyond

What is a digital workplace?

According to Deloitte, “The digital workplace comprises all the technologies people use to get work done in today’s workplace – both the ones in operation and the ones yet to be implemented. It ranges from your HR applications and core business applications to email, instant messaging, and enterprise social media tools and virtual meeting tools.”

Gartner observes that the “digital workplace facilitates new and effective ways of working; increases employee engagement and agility; and exploits consumer-oriented styles and technologies.” 

A digital workplace is a connecting hub where your employees get all the tools needed to deliver their best output. 

Different explanations tag a digital workplace to using specific software applications. It is more about employing digital transformation at work that drives superior employee productivity and operational efficiency. Upgrading traditional business processes and workflows with modern digital technology is a crucial part of a digital workplace.

What are the key elements of a digital workplace?

The recent developments in technology have simplified communication and collaboration between teams, irrespective of their physical locations. With cutting-edge all-in-one team management platforms like InfinCE, it has become much easier for businesses to tap into the entire ecosystem of digital applications to connect and collaborate on a project. Here are some of the crucial elements that make up a digital workplace.

A reliable communication and collaboration platform

A reliable communication and collaboration platform is a must in your digital workplace. 

Instant messaging solutions help your team to communicate in real-time. But you need an instant messaging platform that offers add-on features like file sharing and document management. InfinCE has it all!

We ensure that everyone in your team has easy access to everything they need in one place to perform their job roles. Our digital workplace orchestration platform also includes video meetings, one-on-one audio/video calls, multiple screen-sharing, file sharing, etc., to ensure effective communication.

Read More: A Guide to Improving Workplace Collaboration for the Modern Enterprise

Data sharing

Data sharing is another important aspect of having an efficient digital workplace. While many communication platforms these days allow file sharing, it is vital to check the privacy features and ensure optimal security of the data shared over the channel. InfinCE comes with end-to-end data encryption and added security features like single sign-on, versatile storage management controls, secure file sharing, and more. We help you safely manage your sensitive business data. InfinCE seamlessly integrates with your existing applications so that you can rest assured that your projects run without any glitches or downtime.

Read More: How Successful Leaders Engage Employees Using Modern Business Communication Tools like InfinCE

What a digital workplace is not

While using different digital tools and technologies is a core part of a digital workplace, it is not limited to that alone. For instance, a team collaboration platform will only be efficient if the employees using it are well-versed in making the most of it. InfinCE digital workplace focuses on building a work culture that employs different applications and solutions to work hand-in-hand with the digital transformation strategy of your company. InfinCE is user-friendly, intuitive, and requires minimum training for enterprise-wide adaptability. 

A digital workplace is not merely the following:

1. Digital workplace is not just an intranet 

Even though enterprises rely on intranets to share company information, they have limited scope and do not allow any room for active project discussions. Building a successful digital workplace will not need an intranet if all the information can be stored in the integrated database of the all-in-one collaboration platform. Besides, moving the internal data from the intranet to the digital communication channel to handle remote teams can also be very time-consuming and expensive.

Download White Paper: Reinventing the Corporate Intranet with Employee Experience at the Center 

2. Digital workplace is not an amalgamation of applications

Using multiple applications for managing different things like communication, file and data sharing, web conferencing, document processing and management, employee performance tracking, and the like can be pretty hectic. It will also increase your third-party license and subscription costs. Having multiple applications can create a fragmented and disoriented work environment, affecting the company’s overall productivity.

Download White Paper: How A Digital Workplace Streamlines Business Performance 

3. Digital workplace is not only meant for large enterprises

Having a digital workplace is all about figuring out the needs of a business and adopting the right tools and technologies to ensure smooth execution of operations. Companies can build an efficient digital workplace regardless of their size and industry type. Finding the right solution matters the most in a digital workplace that can facilitate automation and execution of business processes and manage teams and projects.

Case Study: How Fingent Achieved Breakthroughs in Collaboration with InfinCE Digital Workplace

The necessity of a digital workplace

The digital transformation wave is sweeping every industry today. It is the right time to adopt digital systems and build a sustainable digital workplace that aligns with your company’s vision. A dynamic digital workplace contributes to business strategy development. It helps manage your company’s operations as your business grows and expands. It is a significant decision that covers choosing the right digital solutions to ensure that no communication lags or information gaps affect work management.

Using a standalone collaboration tool may not effectively create an efficient digital workplace environment, as it can be limited to communication purposes or data sharing only. 

Read More: 5 Ways to Ensure that Digital Workplace Complexity Doesn’t Bog Down Workforce Productivity

InfinCE digital workplace orchestration platform avoids the need for switching between apps to perform a task. Your team can rapidly make informed decisions through InfinCE’s unified digital work environment. Our goal is to help you build a robust work culture where everyone thrives to their best potential.

Get in touch with us to learn more about InfinCE. 

Demystifying Digital Workplace Complexity for a More Productive Workforce

The concept of a digital workplace has picked up steam ever since the COVID-19 pandemic forced thousands of companies worldwide to shift to a completely remote mode of working for their employees. The scale at which this transition happened and with no preparation time meant that enterprises needed to be at their killer best in enabling seamless adaption of the new normal of work. A Gartner survey points out that over 68% of C-Level executives have agreed that they have active involvement in enabling a digital workplace within the organization.

Read more: 10 Tips for First-time Remote Managers to Handle Their Teams Effectively

On the business front, the enterprise world is witnessing a massive shift to digital that was unprecedented and driven mainly by the need from customers who are now more digital-savvy and demand more digital-friendly services for all their needs. The COVID-19 pandemic was an accelerator to this phenomenon as now people rely on digital for pretty much all needs ranging from shopping to education, banking, and entertainment. Nevertheless, the pace and scale of growth in the digital ecosystem have also put enterprises in a tough spot requiring them to accelerate their operations into the digital realm. In other words, they need to adopt digital workplace solutions to remain competitive.

From customer interactions to internal celebrations, nearly all events have now transitioned into a virtual model. These add up the digital complexity levels in the organization that already had a long list of digital workplace solutions to help them out even before the pandemic made its impact felt. Simply adding newer tech into the digital enterprise ecosystem can negatively impact workforce productivity. A business needs to execute an effective digital workplace strategy that can help employees leverage the right software tools and work more efficiently in their daily routine.

Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company  

Here are some tips for building a digital workplace strategy to ensure that digital workplace complexity does not reach extreme levels and negatively impact workforce productivity:

1. Create awareness

The first step in ensuring that your employees have a firm grip on the digital ecosystem within your organization is to build awareness about the ecosystem. Employees need to be trained and made aware of the need for each tool or the digital workplace solutions that the company invests in and how they can perform their roles better with their aid. Awareness building should be a continuous activity wherein different teams can be segregated based on the applications they need access to and regular sessions on new features, updated functionality, and usage instructions to be followed during different phases. The process should start from the employee on-boarding stage itself, and companies need to keep a tab of their activities that promote awareness.

Download White Paper: How A Digital Workplace Streamlines Business Performance

2. Focus on employees instead of tech focus

While enterprises love to boast about having the latest tech on board in their digital landscape, the practical use of the solution should empower employees to do better in their jobs. Just because a new platform has the latest tech stack, it does not really need to be in your organization. Evaluate software based on the usability it has for your employees, the scope it covers for your unique digital workplace needs, and the business purposes or challenges it can address.

3. Define business goals and metrics for digital workplace solutions

A critical issue that leads to digital workplace complexity is the lack of understanding of the enterprise’s goals. Most organizations do not know why they need to adopt a digital solution or integrate it into their present ecosystem. They also fail to understand how the new digital workplace solution can help them measure progress with the right metrics to evaluate their competence. By defining quantifiable goals for the business and creating relevant metrics to measure progress, the organization focuses on utilizing digital solutions for their intended purpose or outcomes. For example, one key goal for bringing in a digital collaboration tool is to minimize the number of physical meetings or utilization of meeting rooms. For this goal, the metric evaluated could be the number of meetings that have been done online instead of utilizing a meeting room.

Read more: An 8-Point Checklist to Enhance The Modern-Day Digital Workplace

4. Establish communication guidelines

When communication between folks in different hierarchical and organizational structures happens, there will be situations where these could be confusing and ultimately create trouble for the organization. One such challenge for employees is that they need to pay attention to multiple channels when communication happens virtually and through different media like email, intranet, organizational VOIP. 

You can overcome this challenge by including proper guidelines in your digital workplace strategy. Set the policies on which medium to use for a relevant topic or context of communication. The policy should also include which information is to be communicated through which medium. For instance, an organization-wide policy update information should be circulated throughout the company and hence would be wise to publish it via email or the company-wide intranet.

5. Fostering decentralization

In the traditional enterprise ecosystem, decisions were mainly made at the C-Suite or leadership level with very little autonomy for staff in lower hierarchies. But today, the scenario is different as successful organizations focus on empowering staff at all levels to reduce dependencies and make their own decisions for tasks that impact their operations. When digital workforce solutions are incorporated to help employees, this principle of decentralized decision-making needs to be considered. By enabling employees to have a fairer share of participation in an enterprise’s decision-making, they can innovate faster and scale up efficiency without delays. Your digital workplace strategy should focus on incorporating tech that empowers employees to take ownership rather than be plain users.

Read Case Study: How Fingent Achieved Breakthroughs in Collaboration with InfinCE Digital Workplace

From enabling better collaboration to fostering an engaging environment for employees, a digital workplace is a crucial pillar for a sustainable future in the business world. Reports show that over 77% of organizations have prioritized digital workplace as one of their key goals for growth. As the workplace embraces a host of digital solutions, businesses need to ensure that their productivity and efficiency aren’t affected due to overly complex digital environments. Creating the perfect digital workplace strategy combined with a world-class digital workplace orchestration platform like InfinCE can bring out the best in your people. Chat with an expert to learn more about InfinCE. 

4 Key Pillars to Ensure a Seamless BPM Experience for your Business

Small business entrepreneurs often think about how much to invest in digital tools that empower their business operations. The question arises mainly because they are unsure if their organization has attained sufficient scalability to bring on-board a digital enablement platform. Among these, one area where most small businesses cast doubt on digital transformation is business process management. 

There is a notion that BPM and BPM software is meant only for large enterprises with well-defined processes and departmental policies. BPM is a practice even small businesses need to follow and cultivate as a cultural trait right from their startup days. 

Now, the question is when should a small business start adopting BPM in its operations? The need for BPM is driven by the demand for efficiency which ultimately leads to better customer service. On this note, here are 4 key pillars you need to build in your company to ensure a seamless BPM experience:

1. Approval Matrix

In most small businesses, bottlenecks in efficiency occur due to a lack of sync in processes. Employees often wait at managerial desks seeking approvals for implementing changes or customer requirements. Managers, in turn, wait for approvals from senior leadership for various essential affairs. 

Delays in submitting contracts and postponing commitments create a wrong impression on the customer. This can be eliminated by formulating an automated process workflow culture in the organization when metrics on items can determine its approval chances. A simple example could be classifying an approval matrix based on the size of the project. A smaller deal would require just a manger’s approval while bigger ones could require review and approval by higher authorities or leaders. Once this is defined, it will be easier to build a business process around it and ultimately automate it through a BPM software.

Related Reading: 5 Ways A Project Management Tool Can Help Your Business Grow

2. Building Awareness

As you grow from a startup into an established small business, there will be a rise in the number of employees as well as departments. For collective growth, it is important to ensure that all employees have access to the right information about the company and its offerings. Only then would they be able to handle internal business process improvement practices as well as become effective spokespersons for the company in front of customers. 

Employees should be aware of how every activity in the organization leads to better customer experience. This can be achieved by having a well-defined organizational induction program for new joiners and a continuous learning initiative for on-boarded employees. This learning experience can be used to integrate employee thoughts with business objectives which will ultimately transform employees into torchbearers for BPM practices within their respective roles.

3. Encourage Autonomy

This is a continuation of the learning experience element we mentioned. There are processes within the organization that may have been brought into existence from a very complex background and scaled meaninglessly over time. To break it into simpler business models, it is important to ensure autonomous decision making by employees involved in these complex business operations. 

Related Reading: 5 Ways To Improve Business Growth Through Employee Engagement

Employees should be given time to identify and map activities to processes with guidance gained from experts whenever needed. Hiring BPM specialists to disrupt and re-write such complex processes within one day is not advisable as it may throw employees into a tantrum and lead to highly frustrating experiences.

4. Drive Data Generation

This is one of the most important pillars that need to be established while adopting business process management in a small business. Every department or team in your organization needs to have a standard data generation policy. This generated data should be a base for determining the KPIs for tracking employee performance and growth, defining their intra-departmental or team dependencies, validating their customer satisfaction objectives and much more. Once everything is defined by data, it becomes easier to bring in automation between workflows, thus enabling better process management through BPM software.

Business process management is a transformational initiative that can bring about unparalleled operational efficiency in a small business. But as illustrated here, it needs a strong foundation and support from your entire organization for effective implementation. This is where a well-defined BPM capability built into your organization’s digital backend can be a game-changer. InfinCE, with its cloud-ready enterprise digital platform, can integrate seamlessly into your operations and enable a sound BPM strategy within your company. Get in touch with us to know more.

Focus on these 5 KPIs to improve small business growth

The journey of building a successful small business involves several challenges. You need to understand and measure every step of your growth and this is where Key Performance Indicators or KPIs become a mainstay in your day to day operations. In simple words, KPI can be defined as a collection of checks that helps you understand whether your business is progressing in the right direction by doing the right things.

A large number of small business management or decision-makers find it difficult to understand what KPI’s they need to measure. Studies show that over 50% of small and medium business owners struggle to find even a single KPI that can be used to measure their growth strategy. 

If you are among that half of the entrepreneur population, here is a list of 5 important KPI’s you can start to measure at your small business growth:

Related Reading: How To Build A Highly Productive Remote Workforce

1. Profit per employee

Very often decision-makers face a dilemma in their staffing priorities. The end result is mostly going for wrong hiring in bulk when your business really isn’t mature to afford such an influx of talent. A key KPI that can help you solve this puzzling scenario is to measure the profit each employee contributes to the company in terms of revenue realized. 

If you keep a benchmark value, then hiring targets can be automatically aligned to ensure that profit per employee stays on track with expected profit figures. This profit figure per employee needs to be calculated every month for your first few years in the business to ensure that you can accommodate the growth pace that usually happens in a sporadic manner in the initial days.

2. Revenue per Customer

In the beginning, any customer revenue is appreciable but as you grow, there needs to be a clear direction on who your sales and marketing teams need to focus. For this, you need to arrive at a KPI for revenue per customer. With time, your operations should focus on continuing good relationships with your initial customers but your sales and marketing should be focused on attracting and on-boarding customers having higher revenue potential. For this, a measurement of revenue per customer as a KPI is necessary at all levels.

3. Sales and Marketing Metrics

As a business owner, you feel relaxed when your marketing and sales team ensures that a healthy lead pipeline is in place for future growth. This has to be a key KPI that needs constant checks as it can decide the course of action for almost every operational team in your organization based on the influx of deals from this pipeline.

Related Reading: Becoming Small Business Leaders In 2020: What You Need To Know

4. Time to Market

It is the time you need to bring a product or service to the market so that customers can purchase it. This is a KPI that is needed to ensure that you incorporate customer feedback, market trends and long term vision into your business growth strategies. In the initial days, there will be lesser influence from limited external stakeholders, but as the business grows, you need more inputs and consider more impact areas before launching every new product or service to ensure that you are able to meet stakeholder expectations across every segment.

5. Cash Reserves

At the end of the day, every business’s stability in the market is judged by the financial muscle it displays due to the cash reserve it has at its disposal. As such, it is one of the most important KPI’s you need to keep track of as a business owner. This is a driver behind several departmental operations such as budgeting, recruitment, infrastructure investments and much more. 

Keeping your employees re-assured on their job security as well as your customers on agreed timelines of service or product delivery is possible if you have a clear vision of how cash reserves are growing as a KPI. A negative growth indicates that you need to keep investments on the check and re-imagine your strategies while a positive outlook on this KPI means that you can go ahead and scale your business risk-free.

Key Performance Indicators are a way to ensure your business has the right checks in place for a sustained growth phase irrespective of how the market operates. To successfully measure and track your KPI’s, there is a need for a comprehensive data-driven digital infrastructure that serves each department in your business from Finance to IT to marketing and operations. This is where InfinCE can be the game-changer. Get in touch with us to know more.

Why empower your workforce with project management software?

Any organization that wants to serve its customers better should be well-equipped to effectively tackle the project management challenge. Handling multiple client projects and commitments while ensuring optimum utilization of resources involved is often a painful experience for most managers. This is where project management software makes a difference for companies that want to be successful with their daily work management. 

Project management software can help you create milestones and define the core objectives of the project. Studies have shown that 37% of companies today fail with either of these. How can a software-powered project management approach positively influence work management across organizations that handle heavy workloads?

Related Reading: 5 Digital Capabilities Every Small Business Needs To Invest In 2020

Here are a few ways by which project management apps help companies tide over the challenges that plague their work management process:

1. Consolidate Work

Successful delivery of the project to a customer involves a combination of contributions from the service delivery team, billing, finance, sales, account managers, documentation and several others. A comprehensive project management software can bring about a unified platform where all these stakeholders can track the progress of their individual jobs and tasks. It can be a one-stop solution that can help every step of the way from sending quotes to potential customers identified by the sales team to share invoices on the basis of service metrics delivered like billable hours and resource utilization. Bringing all these into a single platform can bring huge relief for managers across departments that are involved in delivering the final service or product to end customers.

2. Track Customer Sentiments

It is a fact that most customer aspirations change over the course of a project and a lot of effort gets wasted in managing changes. With a powerful project management tool in place, it will be easier to accommodate changes in project scope and new requirements without impacting service or work quality. It will be easier to send revised estimates of cost and timelines if everyone utilizes the digital platform to manage their tasks and dependencies. It will be easier to predict the impact that will be experienced due to a new scope change across all departments and stakeholder functions involved in its execution.

3. Foster a Collaborative Culture

When people work in teams to contribute towards a customer project, the most essential capability that they need for attaining success is collaboration. Teams need collaborative spaces where they can discuss work, plan meetings and schedule task deadlines. A project management software offers a virtual workspace that allows teams across departments or offices across geographies to come together and collaborate on a customer-facing task. This allows companies to manage and engage remote workers as well.

Related Reading: 5 Tips To Foster Team Collaboration In A Small Business Environment

4. Manage Dependencies

A comprehensive project management tool enables teams to work in sync and define dependencies in advance. This allows for proper planning and increased visibility into tasks that have multiple stakeholders who contribute to the end result. The improved transparency will ensure that every member of the team feels responsible for his or her outcome as they can see how their task progress is impacting the work of others. It also enables managers to seamlessly handle project schedules based on resource availability or task progress metrics.

5. Empower Leadership Decision Making

With a project management platform, it is possible to run risk analysis and other measurements on the progress of projects which can help leaders make better decisions. It is possible to calculate costing, resource utilization, timelines and other factors that can inspire decisions related to hiring, client communications, invoicing and even serve as an impetus for sales and marketing teams. Unexpected emergencies and risks can be avoided to an extent if all teams work in sync with the centralized project management tool. This includes the case of even remote workers and managing their working hours which may be in other time zones.

Project management will always be one of the key pillars of success for any business. From meeting customer expectations in delivery timelines to estimating resource requirements, it covers a wide spectrum of managerial activities that take a lot of effort. Bringing this entire aspect into a powerful digital platform will enable better operational efficiency and ultimately lead to a more productive workforce. Platforms like InfinCE have been helping business to manage their most critical operations successfully with digital power. 

Related Reading: Features to look for while selecting a project management tool for your small business

Project management is one of the key offerings from InfinCE. With a track record of enabling seamless project management for leading businesses across industries, InfinCE can be the game-changer in bringing a streamlined project management culture in your business. Talk to us today to know more.