Benefits of Monitoring Your Virtual Desktop Infrastructure in Real-time

As more and more companies send their workforces to operate remotely, the IT market is witnessing a surge in demand for VDI (Virtual Desktop Infrastructure). The development of the high-performance network 5G and next-generation computing devices make VDI an integral aspect of cloud computing today. 

For those who are not familiar with VDI, here is a simple definition. Virtual Desktop Infrastructure (VDI) refers to the technology that employs virtual machines to manage virtual desktops. It hosts virtual desktop environments on a centralized server so that they can be deployed immediately upon request by end-users. It differs from desktop virtualization in the sense that VDI can be both persistent and non-persistent.  

Desktop virtualization is a general umbrella term that covers any technology employed to break-up a desktop environment from the system hardware that is used to access it. While Virtual Desktop Infrastructure can be considered a type of desktop virtualization, VDI can be implemented in multiple ways like managing remote desktop services.

Read more: How IT Teams Can Prepare to Support Remote Workforce During COVID-19 

How Virtual Desktop Infrastructure Works

Virtual Desktop Infrastructure uses a hypervisor to separate a server into different virtual machines that have the capability to host virtual desktops. These virtual desktops can be accessed by end-users remotely from their devices, while the host server will do all the processing and manage the allocation of resources. VDI can also have software-based gateways to let users connect to the appropriate virtual desktop environment securely.

In persistent Virtual Desktop Infrastructure, users connect to the same virtual desktop environment every time they access it. This makes it easier to customize the desktop for their specific needs, such as a personal physical desktop. In non-persistent VDI, users connect to generic virtual desktop environments, and there is no need to maintain any customized desktop environment between sessions. This allows companies to manage their resources effectively with a large set of employees that do not need a tailored desktop.

Key Benefits of Virtual Desktop Infrastructure

In the modern-day scenario, VDI can help businesses overcome the challenges that legacy systems posed. This can be in terms of user mobility, ease of access, security, flexibility, and performance. Organizations can now use hyper-converged infrastructure to facilitate greater scalability and high performance at significantly low costs. 

Although VDI may seem a bit complex to some businesses, the enterprise adoption of Virtual Desktop Infrastructure can benefit the company.

1. Effective Centralized Management

VDI works based on a centralized format, which allows the IT team to update, patch, or configure multiple virtual desktops within the network quickly.

Read more: Top 4 Advantages of Centralized IT Administration for Your Business 

2. Seamless Remote Access

VDI lets users connect to the virtual desktop environment from any location using any device, making it more flexible and convenient for different teams to collaborate on a project.

3. Better Cost Savings

VDI handles all the processing tasks at the server level, which keeps the hardware requirements for end-user machines in check, leading to better cost savings for the organization.

4. High-end Security

VDI manages data on the server, making it easier to protect sensitive enterprise information with high-end security features rather than managing security at multiple endpoint devices.

5. Superior Performance

VDI can be used in all kinds of business scenarios as it allows deploying virtual desktops for end-users on-demand efficiently, thereby boosting the remote workforce’s performance.

Virtual Desktop Infrastructure is also ideal for organizations that have BYOD policies in effect. As the centralized server will handle all the processing jobs, VDI can accommodate a broader range of devices while maintaining endpoint security and data integrity. However, managing VDI involves dealing with an extreme level of complexity. So, there could be many scenarios that will create challenges for the company.

Read more: 5 Ways Virtual Private Server Make a Difference to Your Business’s Digital Future 

How Virtual Desktop Infrastructure Monitoring Helps

The most common challenges in employing VDI are:

• interruptions in the network connection, 
• poor user experience, and 
• issues related to functionality. 

Troubleshooting virtual desktop environments can be overwhelming for the IT team. So, using Virtual Desktop Infrastructure monitoring tools is a viable solution.

VDI monitoring refers to monitoring, reviewing, and managing the functions, operations, and performance of the Virtual Desktop Infrastructure environment in an organization. It allows easy implementation of troubleshooting steps while facilitating security appraisal and better performance management. Nonetheless, VDI monitoring involves dealing with several processes and methodologies across the virtual desktop environment endpoints and the hypervisor layer, making it an intricate and extensive process.

VDI Monitoring: Setting Up the Objectives

Virtual Desktop Infrastructure monitoring uses a dedicated application or a virtual monitor to manage its operations. This allows the system to track user activity, operational status, security features, resource allocation, and more at every layer of the VDI. This makes it essential to define the monitoring platform’s objectives to effectively address all the problems related to operations, connectivity, and infrastructure. In general, the VDI monitoring tool should:

• Provide the necessary insights on all the levels of the VDI, including the hypervisor, virtual machines, and software-based gateways
• Provide extensive visibility of the networks, routers, communications links, servers, and applications of the platform
• Provide reports based on these levels of visibility to resolve the identified problems in the infrastructure or general platform

VDI Monitoring: Choosing the Tools

Selecting the tools for Virtual Desktop Infrastructure monitoring relies on the nature of the problem. Some VDI monitoring tools are designed to address the server-side issues, while some focus mainly on the client-side issues. Nevertheless, VDI monitoring should be based on a broader outlook of problems at every level of the infrastructure and the platform. Typically, VDI monitoring tools can be classified into three groups:

• Management and monitoring tools from VDI solutions providers that work on a licensing scheme and are more administration oriented
• Tools specially designed to review, monitor, and manage VDI platforms, which support the development of a hybrid structure for problem resolution
• General-purpose monitoring tools that cover VDI projects and allow organizations to evaluate the performance of the platform based on varied metrics

Ensuring Success

To ensure successful Virtual Desktop Infrastructure monitoring and guarantee optimal performance, it is vital to choose a reliable VDI monitoring tool packed with powerful features to track every aspect of the virtualization platform, network, applications, and server. Simultaneously, IT teams should be trained in employing VDI architecture, its various transactions, and elements. IT teams should also possess the technical knowledge to monitor the VDI in real-time to ensure that all the operations continue running smoothly.

Infince, a remote work platform, empowers your remote teams with access to their digital workspaces through powerful, secure, and flexible virtual desktops, anytime. Focus on your business, while we take care of the setup and maintenance of your virtual desktop infrastructure (VDI) and applications. Get in touch with us to learn more. 

“If everyone is moving forward together, then success takes care of itself.” – Henry Ford.

Team collaboration is the main element in a business that spurs innovation, develops creativity, enhances productivity, and boosts employee satisfaction. When individuals come together openly, all the processes and objectives become more streamlined, steering the team towards a better success rate of achieving a common goal. A collaborative atmosphere makes each team member a potential resource or a tool that other members can rely on to make better decisions. This healthy employee relationship is what makes a company anticipate better business performance and productivity.

Team collaboration has always played an essential role in ensuring business growth. Post-pandemic, it has become indispensable to unite your employees and overcome the work silos that remote work culture has spiked. Setting up effective team collaboration in your organization requires proper planning and strategy.

The inevitable role of a team collaboration software

For creating an impactful collaborative environment, you may want to make use of team collaboration software like Infince. A team collaboration tool comprises all the essential features and functionalities needed to enhance your organization’s teamwork. 

For instance, Infince facilitates quick and streamlined communication among employees through live-chat, video calls, and virtual meetings, a crucial factor in improving teamwork.

Read more: 6 Ways Online Collaboration Software Helps Manage Your Virtual Team 

As far as improving your team’s collaboration strategy, you can consider these tips in 2021. 

1. Combine innovative ideas

In addition to bringing ideas and plans to the table, a project manager is also responsible for weaving in their teams’ suggestions, ideas, and objectives to achieve a perfect amalgamation. A project involving complexity and multifaceted elements require agile policies, including innovation from all stakeholders and parties to achieve goals. Real-time data availability helps participants comprehend and differentiate between advantageous and disadvantageous actions and instantly make amendments. It implies that successful team collaboration combines the most-suitable ideas and the promptness of being adaptive and flexible.

2. Everyone must have a say

Effective team collaboration is an art that requires filling the gaps between differing ideas and transforming them into feasible solutions. A collaborator needs to be an active listener to get to the root of an idea or proposal. Listening patiently to everyone with a stake in the outcome is inevitable to map the course better. When everyone has a voice in the room, it becomes easier to confirm and clarify the information shared and discuss the details in real-time. This way, a great collaborator can respond effectively when all participants’ suggestions have been duly heard.

Implementing this strategy for team collaboration is very important as team members want to feel valued and be ensured that they are more than just employees.

3. Create an energetic environment

An ideal collaborator must ensure that everyone is working with enthusiasm. For this, they can stimulate motivation and energy into a team meeting or group conversation by allowing the team members to share their ideas and suggestions. A collaborator must always appreciate team members who play their part well. Criticisms should be polite and thoughtful and help employees realize their role and its significance in making the project successful.    

Issues that need attention should be discussed in such a way that the discussion motivates the team. The most vital asset of a successful project is a team that collaborates well.  

4. Sustain a friendly atmosphere

As a collaborator, you must always be open and available to suggestions as you never know from where you may get that million-dollar idea. Not only this, but a friendly atmosphere is also vital for building trust among team members. When employees feel confident and comfortable to share their opinions and concerns, it becomes easier to make workplace relationships successful. Keeping your door opens to new suggestions, accomplishments, and thoughtful criticisms empower the team collectively. This practice leads to healthier teamwork, better trust, quick problem-solving, and eventually enhanced business performance.

Read more: How Successful Leaders Engage Employees Using Modern Business Communication Tools like Infince 

5. Transparency brings excellency

An effective collaborator is not concerned with roles and titles as much as they are with the results. When a group member brings a sound suggestion to the table, the collaborator should always give full credit to the team or individual to motivate them.

Besides, an effective collaborator should share information and define expectations throughout the board. Such transparency in communication allows team members to trust the company for keeping things apparent. When the required details are shared with the team, it brings a sense of workplace community, augmenting the spirit of collaboration among employees.

6. Work should feel like fun

A project or a company tastes success when trust, motivation, and morale are high among the employees. Organizations need to motivate team members by organizing team outings, dinner parties, games, and events that help build strong connections between various departments. 

Building such a fun and friendly atmosphere among team members fosters a sense of accountability that goes past schedules and deadlines.

7. Rise above inflexibility

Just like the joined blocks that make up a building, team collaboration builds up a workplace. Although workgroups are known for tending to the silo, modern workplaces function well when employees have the freedom to work without boundaries. Instead of working individually, foster team collaboration to ensure that all the members are accountable for their participation.

Effective team collaboration in business ensures that individuals realize their value in helping a company achieve the desired objectives collectively. Team collaboration helps transform a business environment into an atmosphere that makes employees feel like family.

Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software 

Benefits of integrating Infince team collaboration software

• Infince offers enhanced data security by ensuring data privacy through advanced firewalls, virtual private servers, and encryption-based access.
• Reliable support through various communication channels like phone, email, and live chat helps companies determine the appropriate solutions.
• The zero-coding feature of Infince allows you to set up a domain, mail server, website, and business applications in no time.
• No hidden charges if you ever wish to increase your server capacity and data storage.
• The user-friendly interface allows you to carry out tasks quickly and uninterruptedly.

Read more: 5 Features of Infince that will Transform The Way You Work 

Whether your business needs to build an IT infrastructure or requires specific apps for team collaboration, Infince helps you get the desired business tools and software to achieve your objectives. Get in touch with our expert to understand how Infince can boost team collaboration at your workplace.

How Infince’s Online Collaboration Software Facilitates Effective Business Communication

Effective communication plays a significant role in business success. Having proper business communication channels means having a highly-engaged workforce, which boosts employee morale, performance, and productivity, leading to higher returns. Employing robust business communication tools will enhance communication within your organization.

The importance of ensuring seamless communication between the team members can be felt more deeply at present, as every industry is shifting toward a more remote-friendly work culture. Hence it is essential to have a reliable online collaboration software that offers all the features for improving employee engagement and productivity. With an all-in-one collaboration platform, enterprises can facilitate effective employee communication and address many existing gaps in their productivity and work environment to achieve better revenue.

Read more: 3 Ways a Workplace App Helps Manage Your Business During COVID-19 

The role of business communication tools in today’s work culture

Business communication can be defined as the process of “exchanging information to promote an organization’s goals, objectives, aims, and activities, as well as increase profits within the company.” Effective business communication also implies how the management and employees interact to realize the company’s goals while focusing on improving organizational practices and reducing errors.

Enterprise collaboration software allows businesses to keep the communication channels open for better teamwork between different company departments and between the management and employees. Organizations can use business communication tools to generate new ideas, find solutions for specific problems, make proposals and sales plans, identify the right marketing strategies, reach agreements, and execute the decisions.

Read more: 6 Ways Online Collaboration Software Helps Manage Your Virtual Team 

Advanced online collaboration software like Infince comes with features to capture various forms of data to track sales performance, monitor employee productivity, analyze your marketing campaigns’ performance, and more. It results in better collaboration between the teams and helps foster a work environment that motivates everyone to achieve better results.

How to make the most of enterprise collaboration software

By integrating an all-in-one online collaboration platform in the company work culture, you can stay on top of the employee engagement problems, recognize any communication gaps, get instant feedback from employees, and predict your workgroups’ changing needs. 

Below are some ways to leverage the maximum potential of business collaboration software and ensure superior employee engagement.

Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company 

1. Keep your team aligned with your mission

Defining your company’s mission and values to your team members will help them provide sincere feedback on how they feel about that and play a role in achieving the business goals. You should also answer any questions they have and keep the channel open for discussions. Encourage a free exchange of ideas, which you can incorporate for making future decisions. At the same time, keeping your employees aligned with the objectives will make them feel more valued and lead to better productivity.

2. Plan strategic initiatives with your team

You need to express the strategic initiatives of your organization clearly with your team and ask them to provide any inputs and ideas that they may have. Real-time collaboration software can help you plan the strategic initiatives alongside your team, ensuring that everyone is on the same page and understands what they need to do to achieve those goals. Likewise, it will also ensure that your employees brace themselves for the upcoming changes in the company’s direction that may affect their work.

3. Create a dedicated two-way communication channel

Listening to your employees is very important to ensure that you have a flawless two-way communication channel in your organization. Just as you deal with your customers’ grievances, you should make sure that you address the problems cited by your employees. Following a feedback system and encouraging employees to express their views during team conferences can help you gain valuable insights into your company’s work culture. It will also enable you to identify any roadblocks that affect productivity. 

Advantages of choosing Infince for business communication

Infince is an all-in-one enterprise collaboration software that allows you to maintain a competitive edge in the industry with innovative features. Unlike the usual business communication tools, Infince offers you a complete suite of productive features to ensure effective collaboration between your employees and the management and do a lot more.

Read more: 5 Features of Infince that will Transform The Way You Work 

1. Streamlined communication with live chats

It is possible to miss out on important messages when you communicate through emails, especially if they have multiple recipients or long threads. Infince solves this problem by allowing you to communicate through individual and group chats. You can also share local files through the live chat for real-time collaboration.

2. Seamless team meetings with audio/video calls

Video meetings can quickly eliminate communication gaps, due to which most online collaboration software mainly focuses on offering video conferencing features. Infince goes a step further by providing group or one-on-one audio/video call options with file-sharing capabilities and high-end security features so that you can enjoy enhanced business communication.

3. Improved collaboration with online office tools

Infince gives you access to a wide range of online productivity tools to make employee collaboration simpler in your company. You can easily access these office tools to manage your company data in various forms and collaborate with your employees on the go for realizing efficient results.

Read more: An 8-Point Checklist to Enhance The Modern-Day Digital Workplace 

You can also get many other functionalities with Infince that make business communication effortless while allowing your employees to be more productive and achieve the company goals quickly. As employee engagement relates to your team’s level of commitment and their connection to your company, such an all-in-one enterprise collaboration platform can be a critical driver for your business success. Contact us to explore Infince further. 

The Key Benefits of Using a Unified Workplace App for Modern Businesses

The COVID-19 pandemic has drastically changed every aspect of how businesses used to operate. It has also led to the need for accelerating digital transformation and using corporate technology productively and efficiently. As more and more organizations adapt to working remotely, workplace apps have emerged as a reliable solution to meet their varied needs.

Read more: Key Predictions on How Workplace Technology and Culture Will Evolve in 2020 & Beyond  

These apps for the workplace help employees maintain efficient communication, stay on top of their productivity, and collaborate with team members, clients, and customers to deliver the desired outcome. However, this has also spotlighted finding a reliable workplace app that can optimize their business operations.

Read more: 6 Ways Online Collaboration Software Helps Manage Your Virtual Team 

How Workplace Apps Enable Seamless Collaboration

A recent Gartner poll revealed that around “48% of employees would likely work at least part of the time remotely after COVID-19”. That means companies need to find the best platforms to help their workforce collaborate digitally and tweak their employee experience strategies for the best results. Using different workplace apps for various processes such as video conferencing, project management, or team collaboration is possible. However, a unified workplace app that combines all these features under a single dashboard makes things easy.

Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software  

An all-in-one collaboration platform will also give businesses advanced employee monitoring tools to ensure maximum productivity. As organizations are looking to adopt nontraditional employee monitoring tools, an integrated workplace app with remote worker monitoring features can considerably reduce the operating costs. Moreover, advanced all-in-one collaboration apps also allow administrators to use employee information and analytics for ensuring their health and safety data, which will be vital in the post-COVID era.

Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company  

How to Maintain Company Culture in the Post-COVID Era

Choosing the right workplace apps will also have a significant impact on company culture in the post-COVID period. According to USA Today, “When employees do start to return to the office – and those dates keep getting pushed further and further back for many organizations – some companies plan to implement rotating schedules to reduce the number of people in a given space.”

That has made it quite difficult for companies to maintain the business culture and support their employee communities. As per Mark Caskey, EMEA CEO for Corporate Solutions at JLL, “The current COVID-19 restrictions have accelerated demand for digital solutions that enable companies to provide a safe working environment for their employees, so they feel comfortable going back to the office.” This is where a unified workplace collaboration app can come in handy.

An advanced all-in-one collaboration platform will not only facilitate the “working” side of an employee, but it can also support to address the personal needs of employees. For instance, administrators can easily define and describe the new job roles to the employees, making the onboarding process simpler and more efficient. 

Here, we have listed three ways a unified workplace app can help companies successfully operate beyond the Coronavirus pandemic.

1. Using Video Conferencing Apps for Workplace

Video conferencing tools have become an essential component of modern-day business operations in the wake of the global crisis. It allows businesses to innovate and use technology to make communication and collaboration simpler. Reports by Reuters say that there has been a surge of around 400% in the demands for specific video conferencing tools that incorporated Augmented Reality for making the team meetings more interactive.

Workplace app developers are looking for better solutions to address their users’ growing needs, allowing more participants in a meeting, screen sharing features, and excellent administrative tools. Simultaneously, video conferencing apps for the workplace also incorporate better security and privacy features to let businesses take advantage of the collaboration suite.

Read more: 5 Ways to Secure Your Meetings When Using Video Conferencing Software  

2. Incorporating a Comprehensive Workplace Chat App

Communication platforms for instant messaging are another vital aspect to have in today’s business scenario. Besides video calls and virtual meetings, team members need to have an all-inclusive workplace chat app to communicate project details throughout the workday. It will ensure that employees can cooperate and work efficiently.

Modern all-in-one collaboration apps combine instant messaging options with other productivity features that eliminate the need to switch between different workplace apps, say, to start a video or audio call when needed. Employees can use the workplace chat app for file storage, file transfer, and video meetings on the go.

3. Finding the Best Project Management Solutions

Businesses need to find the best ways to assign tasks to their employees, coordinate workloads, map out the tasks, schedule virtual meetings, and streamline collaborations. All of that can be made simpler with the right project management solution. However, when project management is included in the collaboration app, it is more convenient for the administrators to oversee everything.

Many free-to-use project management solutions come with integrations for other workplace apps and collaboration platforms for streamlining the process. However, choosing such an option will come with certain restrictions and may not offer a complete solution for some organizational needs. That is why an all-in-one workplace app with all the features included is always a wiser choice.

Ensuring Health and Safety Measures With Unified Workplace Apps

Modern all-in-one workplace apps are also evolving with features to focus on the health and safety measures incorporated in the organization. For instance, you can use the workplace app to book meeting rooms and follow COVID-19 regulations when hosting a team conference. Some apps also allow businesses to calculate occupancy plans as per the office layout to follow all the social distancing norms.

Abiding by the new restrictions and ensuring safety compliance are crucial in the post-COVID workplace. So, businesses must choose the right workplace app that empowers them with all the necessary tools to resume their operations successfully.

Read more: 5 Features of Infince that will Transform The Way You Work  

As your business operations often face disruptions, there is an urgent need to rapidly transition your operational model to accommodate a highly digital-friendly workforce that can work from anywhere. Infince takes you closer to this goal by creating the most secure and cost-efficient yet feature-rich experience for your business’s digital infrastructure. Get in touch with us to know more.

Leading Examples of How Technology Helps in Managing Virtual Teams

Technology advancements have eliminated the constraints of physical boundaries for businesses. Today, every business is looking to serve a global customer base leveraging different digital channels. Even organizations that only serve regionally are increasingly adopting digital tools to improve their business processes better and cater to their customer’s growing needs.

All of that has led to the increasing popularity of remote work culture and virtual team management. Employees nowadays find it more convenient to perform their duties from remote locations using team collaboration apps. It also helps companies cut infrastructure costs. Today, it has become vital to employ the right online collaboration software to manage the virtual teams and ensure the right outcomes effectively.

How Team Collaboration Software Helps Manage Virtual Workforce

Virtual work culture has benefits as well as challenges. Common challenges faced by entrepreneurs managing virtual teams include scheduling work across different time zones, lack of transparency, ineffective communication, and other technical and socio-emotional issues. Leaders need to be more disciplined with their team management strategies and use a robust all-in-one online collaboration software platform to ensure optimum productivity.

Modern all-in-one team collaboration software comes with multiple features, such as instant messaging, video conferencing, file sharing, data storage, time tracking, reporting, and other capabilities to keep your team engaged and ensure better results. This way, you can also instill individual accountability, clarify job roles, define team norms, and do a lot more. Below are some examples of how technology and remote work tools can enhance virtual team management.

Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software 

1. Improved Communication

Efficient and fast communication always plays a crucial role in facilitating the flow of ideas across the workplace. Online collaboration apps allow you to connect with team members at different locations via one-on-one or group video conferencing, audio calls, instant messaging, and other means. This way, you can remove all the communication barriers that often crop up among virtual teams and keep your team aligned with the business goals.

Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce 

2. Superior Brainstorming

Remote work removes time pressure and allows all team members to contribute toward achieving the business objectives. Generating ideas through brainstorming helps find the most suitable alternatives and devise the best plans for realizing your short-term and long-term goals. Besides, online collaboration software also makes project management more effective by facilitating real-time interaction and access to essential data. You can also set realistic deadlines so that the brainstorming process yields the best results.

3. Informed Decision Making

The cloud-based document storage features in the collaboration apps allow seamless cooperation across different departments. In other words, it overcomes the hurdles of not being in the same location. Having a shared space for communication and collaboration empowers employees to work collectively and figure out the best strategies, inspirations, ideas, and tactics to achieve the business goals. Moreover, discussing the possibilities over video conferencing can help make more informed decisions while keeping the entire team in the loop.

4. Seamless Information Access

Gone are the days when you needed to inform your team members about the changes in business policies or other strategies by email. Using online collaboration software, you can let your virtual team know of the updates in real-time while also sending individual notifications about the changes. You can even tag different team members to review the updates or take the necessary action. As you can store all the data and files in a centralized location, remote employees can easily access the relevant information to perform their jobs.

5. Easy Reporting

Working with virtual teams means collaborating with people in different time zones. It can make monitoring team productivity and efficiency a bit confusing for project managers. However, modern team collaboration software platforms can make it painless by providing employee performance tracking and time management features. You can also generate reports on the progress of different projects and advise the team about what needs to be done to meet the shortcomings.

6. Better Relationships

Building good relationships is a vital aspect of a successful business, which may seem quite challenging for companies managing virtual teams. Remote teams usually spend very little time engaging with each other than what happens in a typical physical workplace. That is why you need to schedule regular meetings and keep the channels open for social conversations to build better employee-management relationships. That will go a long way to develop rapport and boost the confidence of your team members.

Read more: 4 Tips To Attain Success In The New Normal Remote Work Environment 

All-in-one online collaboration software can effectively tackle your virtual work culture’s challenges and let you make the most of your digital workforce. By following the best practices and getting the right virtual collaboration tool, you can ensure the most productive outcomes.

Read more: 5 Features of Infince that will Transform The Way You Work 

The pandemic showed us that it is possible to maintain your productivity levels while working from home to be on par with an office-based culture. Hence the only requirement is that you make the right collaboration platform available to employees. With secure information policies, seamless cloud-based deployment and management, Infince offers the best enterprise collaboration platform for today’s businesses. Get in touch with us to explore more. 

How can an integrated cloud platform turn your business competitive?

Across the world, businesses of all sizes are increasingly managing their operations through digital tools such as an integrated cloud platform. The benefits of such a cloud platform extend not just to big businesses but also to the Small and Medium Enterprises (SME) segment where cloud technology has made a significant impact. 

The State of Cloud Adoption Amongst SMEs

SMEs are undoubtedly a major contributor to the global economy. While individually, they would not be a significant job creator, the collective market they open up for both jobs and economic contribution cannot be ignored. As competition increases every year and with pandemics like COVID-19 wrecking entire economies in a matter of months, SMEs must stay focused on delivering maximum value from minimal expenditure. As always, turning to digital transformation will be the key element that brings about a competitive edge to SMEs and helps them serve the large digital-savvy customer base worldwide.

No other technology has made business stronger and more profitable for SMBs as the feat achieved by cloud computing. 59% of small businesses that use the cloud have found to be enjoying more productivity benefits than those who are not on the cloud. Additionally, 82% of small business organizations that moved to the cloud reported that they reduced costs considerably with cloud technology.

Now let’s move back to the initial discussion about the benefits of an integrated cloud platform to manage operations, for a small business. Today, there is no shortage of cloud-based business applications that propel SMEs into the same competitive advantage position that bigger companies have with their spending power. 

So how can SMEs make the most of a cloud platform to get an edge over their competition? Here are 5 ways:

1. Connected Business Value

An integrated cloud platform for business management provides a medium for businesses to manage their entire ecosystem of digital applications in one place. From functions such as CRM and marketing automation to deal with customers and ERP and HRM to handle internal operations, there is a need to bring a streamlined workflow that connects insights from each department and makes it available for general consumption. 

Read more: 5 Reasons Why Every SMB Should Invest In An ERP Solution 

A cloud platform-based business management software empowers businesses to achieve this feat at ease. When all stakeholders of a business value chain are brought into a single collaborative platform, it becomes easier to offer better services at a faster pace to customers.

2. Easier Development of New Features

Over time, your business may require newer capabilities in its digital channels to remain competitive. These features and capabilities may be required across different applications or business departments and incorporating them should not be an overly complex endeavor. 

With an integrated cloud platform, newer business applications or features could be developed by business users with low code application development mechanisms, facilitated by such platforms. In fact, Gartner estimates that by 2021, nearly 30% of manufacturing organizations will entrust their digital teams to build new features with low code technology. With an integrated business management platform, it becomes easier to maintain a common technology architecture and extensible APIs onto which new features can be easily built and deployed.

Read more: How Workplace Technology and Culture Will Evolve in 2020 & Beyond

3. Reduced Operational Costs

Having disconnected and disparate digital applications in your technology ecosystem can push up operational costs as each system may need access to a different talent pool of specialists for any maintenance or development activity. Having an integrated platform deployed on the cloud will ensure that there is a need only for a single point of contact for all maintenance and development needs. The unified technology architecture makes it easier for newer developers to build features that can be shared across units without the need for development and deployment effort in each individual business system across units. This will greatly improve cost savings in the long run.

Read more: 3 Strong Reasons for Your Business to Embrace Cloud-based IT Services 

4. Seamless Organizational Data Management

By leveraging a cloud platform, businesses can enable different sub-functions or departments to work simultaneously on the same digital data from across systems and ensure that all have access to the latest version of files as well. With an integrated system, businesses can save on data re-engineering and re-modeling efforts for interoperability between systems. 

Having a centralized business management platform on the cloud also provides a single source of truth as far as key business data is concerned. Management can draw up analytical reports, insights on performance, evaluate metrics of growth, and much more easily from a unified system of applications that cater to multiple business units. Data synchronization and real-time updates allow organizations to maintain the integrity of business data and enable transparency between departments accessing or working on the same data.

5. Easy Cultural Adaptability

When the core business operations are managed and run by software on the cloud, it becomes easier for businesses to respond to cultural changes that may happen abruptly. A striking example is the COVID-19 pandemic which forced hundreds of thousands of businesses to transition into a work from home or remote operations model for employee safety. Those that had a digital core managed by an integrated cloud platform faced no disruption as employees could carry out their daily tasks from the comfort of their homes by securely accessing the organizational cloud system whereas those that did not use such a mechanism found their business to be disrupted for days due to delays in facilitating work from home for all staff.

Read more: How Infince Helps You Quickly Transit to Remote Working

How Infince Helps

Even before the COVID-19 pandemic shook the world, it was predicted that nearly 78% of all small businesses will fully adopt cloud computing by the end of 2020. By moving to the cloud, they not only realize the benefits of scalability and cost-efficiency but also set the pace for the rapid proliferation of digital transformation. With a powerful integrated cloud platform at the core of operations, enterprises can propel their digital future to new heights. Making the right choice for such a cloud platform is all that matters in this case. If you’re thinking about making the switch to the cloud, then Infince can be the answer you were looking for. 

With years of expertise in powering the digital backbone of successful businesses worldwide, Infince can become the central business management platform of your business handling everything from ERP to Sales and CRM functions. Get in touch with our experts to learn more.

Building an ideal digital workplace today: What you need to know!

The modern-day workplace is evolving rapidly with remote working culture, distributed teams, innovative business models, and more. This has led to the rise of many digital workplace software solutions that empower organizations to make the most of their digital transformation. Yet the availability of multiple features in online collaboration tools also makes it a bit difficult to choose the right one for your needs. That is why it is important to understand how online collaboration software can help to unlock your business potential for the better.

The need for robust digital workplace software solutions has never been more important to tackle the new challenges. Traditional content management systems and remote work tools do not make the cut anymore. You need to equip your business with the right solutions to ensure high-end productivity and improve the efficiency of your digital workplace. Here is a checklist that will help you in that regard.

1. Define the Strategy and Roadmap

You need a dependable digital workplace strategy and roadmap before you start investing in any kind of online collaboration tools. It is imperative to determine your goals and technology priorities and understand how the remote work platform can provide more value to your business, your employees, and your consumers. This way, you can find the best solutions for meeting your specific requirements and ensure that your business processes support your objectives.

Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software

2. Focus on Project Management

Once you have identified the need for online collaboration software for boosting your digital workplace culture, you need to see how they can help with project management. Your ultimate goal should be to make sure that your team members stay aligned with the company objectives and perform their roles on time to meet the targets. Similarly, your remote work software should also allow you to analyze the market trends so that you can figure out the right approaches to stay ahead of the competition.

Read more: 5 Ways A Project Management Tool Can Help Your Business Grow 

3. Ensure Seamless Communication

The most practical benefit of remote work software is that they allow easy communication. Yet this should not be limited to instant messaging alone; you should also make sure that your team can seamlessly share relevant files and information to make it more effective. Therefore, you need to invest in all-in-one digital workplace software that allows you to make the most of both top-down and bottom-up communication channels through different features like polls, feedback forms, news bulletins, etc.

Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce 

4. Include Video Conferencing Features

While you are looking for seamless communication, also see if your remote work platform comes with video conferencing capabilities. This is one of the most popular modes of communication these days and helps to ensure that your remote team can have face-to-face interactions with each other. Likewise, it should also have simple collaboration tools to let your employees convey their ideas across easily. This way, you can maintain good relationships within the company and ensure superior productivity and business efficiency.

Read more: Why is Infince the safest choice for your company’s video conferencing requirements? 

5. Leverage the Power of Chatbots

Chatbots powered by Artificial Intelligence (AI) can perform many of the day-to-day rule-based business tasks to ease the stress on your employees. That makes automation and chatbots an integral part of any digital workplace, allowing your team to focus on other important aspects of the business. Besides, chatbots can also help to streamline employee access to essential data and information across the business network. Chatbots also enhance customer experience by facilitating quick responses to their queries.

Read more: Automation In Small Business: 4 Areas To Get Started

6. Look for Personalization

Your online collaboration software should also come with personalization features and allow you to customize the digital workplace solution as per your needs. Many of the modern all-in-one workplace collaboration platforms come with AI-driven personalization capabilities, which give you superior results in terms of delivering relevant information as per the user roles, location, preferences, interests, and other activities. This can help to boost employee engagement and ensure improved productivity and experience.

Read more: Personalize your digital workplace with Infince’s enterprise collaboration features 

7. Opt for Flexible Integrations

Your business may already be using many different digital systems such as ERP solutions, CRM systems, content management infrastructure, etc. Therefore, you should make sure that your digital workplace platform allows flexible integrations with these systems as well. That way, you can continue using the existing digital platforms for your intended purposes and make them even more efficient by integration with the remote work software. Remember that your goal should be to unify these systems with technology and not create disruptions in the business processes.

8. Keep an Eye on Data Security

Data security forms the backbone of any company in today’s digitally-advanced era. As your employees will be accessing critical business data from different locations using the remote work tools, you need to make certain that the online collaboration tools you use are equipped with high-end data security features. This should go beyond standard user authentication and limited access; instead, you should bring additional safety features like firewall protection and data encryption to the mix.

Read more: 5 Features of Infince that will Transform The Way You Work 

The modern-day workplace can be complex, but it is not too difficult to navigate. You just need the right digital workplace software solution to strengthen your systems and ensure improved efficiency, productivity, and revenue.

The impact of using workplace technology is growing strong in every industry. Powerful workplace apps like Infince empowers businesses to make the most of digital transformation. Remote work software will not just ensure higher employee productivity and satisfaction, but also lead to better customer experience and help in superior revenue generation. Get in touch with us to understand how Infince can be the game-changing workplace application for your enterprise. 

Catch Infince on NewsWatch!

Infince will be featured on the award-winning television show NewsWatch on November 30th at 7 AM EST. 

NewsWatch is a popular TV show that covers technology, consumer, travel, health, and entertainment news for a broader audience and airs nationwide on the AMC Network and ION Network. 

Over the years, Infince has transformed into an all-in-one cloud built for the demands of modern businesses. Featuring a unified cloud, Infince packs in advanced collaboration and remote working tools to empower the global workforce to work and collaborate from anywhere. Business owners, on the other hand, can easily manage their IT assets and data from a single location via the centralized administration capabilities of Infince. Moreover, nascent entrepreneurs can quickly set up their entire IT from email to website and collaboration tools on branded IT infrastructure at an unbeatable price!

Infince is a product of Fingent, a global IT company that provides strategic IT business solutions and services for complex business problems, in multiple industry sectors.

Don’t forget to tune in to NewsWatch on your preferred network. To know more about the program schedules, visit the NewsWatch website.

Is your KPI Tracking Software pursuing these 5 metrics?

Achieving sustainable growth is vital for businesses of all sizes today. With pandemics like COVID-19 showing how unexpected events have the potential of wrecking global economies in the blink of an eye, it is important for today’s businesses to have a well established Key Performance Index driven metrics to track for their business growth. By following these metrics closely, a business can be better prepared to combat threats from competition, changing market trends, disruptive market forces like pandemics, and ensure that there is steady cash flow even in the most challenging of times. These KPI metrics should be on the organization’s business dashboard software which will be reviewed and closely monitored by the leadership and will form the foundation of all strategic initiatives and decisions taken by the board or top management. So now the question is what are those KPI metrics that need to be tracked on an organization’s business dashboard software to ensure sustainable growth? 

Here are our top 5 picks:

1. Cash To Revenue Position

In the initial days of the COVID-19 pandemic, China was one of the worst affected economies. Studies showed that nearly 85% of small and medium enterprises (SME) were projected to run out of cash in a timeframe as low as 2 months due to severe lockdowns leading to restrictive economic activity. 

Cash to revenue position is an indication of how well endowed is an enterprise to deal with emergencies and how much liquid cash they have at their disposal to invest in measures to counter low revenue scenarios such as pandemics or weak consumer spending. When the position is better, business owners or management has breathing space to make amendments in their operational style when revenue channels are disrupted and without having to take drastic measures such as cutting jobs or delaying bills. This is definitely an important metric that needs to be on every business KPI dashboard software and monitored regularly.

Read more: Creating Organizational, Department, Team and Personal Dashboards using Infince

2. Customer Acquisition Costs

For any business to survive, there is a need for customers to spend money on their products or services. In the business world, it has been proven through studies that acquiring a new customer would incur more than 5 times the cost it takes to retain an existing one. As such, customer acquisition costs have the potential to consume the budgets of several departments like sales, marketing, and IT. So, leaders need to keep a tab on spending in this section and this is precisely the reason why customer acquisition costs are an important metric that needs to be tracked via an organization’s KPI dashboard software.

3. Outbound Marketing Performance

Marketing is the engine that fuels sales. The better a business is able to market its offerings to the right audience, the greater will be the business returns in terms of sales revenue. However, marketing needs to be a highly disciplined and well-tracked activity, especially for small and medium businesses. 

Conversion rates from marketing activities are important in ensuring that a business always has a healthy leads pipeline that the sales department can focus on and convert into deals in due course of time. Using intelligent marketing analytics and automation platforms, businesses need to track their ROI on every single dollar spend and correlate to the leads or business opportunity, or social influence that a marketing campaign was able to generate. 

While sales are in itself a large activity that can be tracked through a separate KPI in an organization’s KPI tracking software, it can also be clubbed with the marketing KPI in small businesses. The reason is that in smaller organizations, it is quite common for marketing and sales to be functioning as a single entity sharing a lot of human and technology resources and well synchronized towards a common goal.

Read more: Focus on these 5 KPIs to improve small business growth

4. Operational Efficiency

Improving the quality of labor is vital for businesses to survive in the long run. Studies show that 52% of SMB owners find it hard to hire a quality workforce. So, the next biggest challenge here is to maintain productivity. Every business organization will have its unique list of business processes, policies, and frameworks on which they operate daily. As the competition tightens, it is important to work as a lean business organization with more agility to ensure that customer needs are understood and fulfilled at the earliest. For this to happen, there is a need for seamless operational efficiency. 

Read more: 5 Key Features Every Project Management Dashboard Should Offer 

It is important to keep track of the time it takes for a sales process to be completed, the number of sub-processes involved, the amount of productive time an employee or team spends in a project or sales transaction, and other similar elements that need to be measured. Once these are known, it becomes easier for decision-makers to re-engineer processes and work frameworks regularly to cope with changing trends in the market and help employees adopt new additions to the business easily, such as new software or new machinery in a manufacturing unit. 

The training process can be tweaked in line with new learning norms prevalent in the market and made easy and highly accessible for employees so that they can speed up the learning activity. Both the employee performance as well as the operational efficiency of the business thus need to be tracked efficiently in an organizational KPI tracking software.

5. Employee Engagement

Employees are just as important as customers to a business. Ensuring that they are well-taken care of is a key milestone that every business must strive to achieve. Studies show that 71% of executives believe that employee engagement is key to ensuring successful business growth. While measuring it as a KPI, employee engagement will include a vast majority of key indicators of employee wellbeing. Some examples of items to be evaluated for this KPI include employee turnover, attrition rates, revenue per employee, hiring budgets, etc. Insights from this metric are important to plan the future expansion of the business as you always need employees to drive your business forward in all circumstances.

Read more: 5 Benefits Of Having A Centralized Employee Dashboard In Your Business  

The above 5 metrics give a clear picture of whether your business is progressing in the right direction. Having a regular watch on these will ensure that you are prepared well for any emergencies or disruptive situations that may occur in the future like the COVID-19 pandemic. To drive maximum results, it is important to have a digital backbone that will enable all units in your business to seamlessly measure KPIs and perform according to expectations in their respective tasks. This is what Infince can help you achieve with its range of business applications available on a secure cloud platform. Get in touch with us for more details.

How to Stay on Top of Video Conferencing Software Security

Video conferencing has emerged as one of the simplest solutions to overcome the challenges of social distancing and restrictions on physical meetings amid the COVID-19 pandemic. As more and more businesses are implementing video conferencing solutions for managing their day-to-day operations, the trend has led to the development of a wide range of collaboration platforms as well. However, as the demand grew, it brought along a few security challenges too.

Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company 

Businesses utilizing a video meeting platform to communicate with their team, clients, and customers need to understand that remote video conferencing carries an inherent data risk as well. That is why you need to ensure that you adopt the right cybersecurity measures to protect your organization’s confidential data. Below are 5 ways to help you keep your shared data safe while ensuring increased productivity and collaboration.

1. Monitor your network security

Implementing adequate network security measures is vital for keeping sensitive business data safe from hackers. It does not matter how secure the devices are that you use to connect to the video conferencing software; if you do not have proper network security, anyone can obtain the details shared via video conference by gaining access to the company network.

You can use encrypted passwords and customized firewalls to secure your network. Likewise, you should also use Single Sign-On (SSO) authentication for all users to reduce the risks of network breaches due to compromised user credentials. As SSO credentials are strategically linked to the specific user’s authorization and entitlements, it will help to monitor and control access to all the video conferencing units in case the user credentials are compromised.

2. Assess your current video meeting platform

If you are using a legacy video conferencing software solution, then you could be dealing with an outdated platform with weak security features. Even the best meeting software that performed well a couple of years ago can be at risk of security breaches if it is not updated regularly with the latest security patches. That means putting your employees, customers, clients, and your company reputation at risk. 

Note that installing updates may not work after a certain point for older video conferencing technology. So it will be wiser to upgrade to a reliable, modern team collaboration software like Infince. Users can enjoy enhanced communication, without the fear of data breach through Infince’s video conferencing platform. 

Read more: Why Is Infince A Better Choice For Safe Video Calling Than Zoom

The latest video meeting solutions come with advanced data encryption features that will help to keep your online conferences private and shared data safe and secure.

3. Use tough-to-crack video conference passwords

In order to keep your video conferences secure, you need to secure both your software and hardware with 128-bit AES protection. This security measure will allow your video meeting platform to use a 128-bit key to encrypt and decrypt all the video calls. As it works by automatically generating secured keys before the start of each video conference, it makes cracking the passwords virtually impossible for hackers.

You should ensure that you secure all your new business conferences, instant video calls, personal meetings, and attendees with unbreakable 128-bit encryption. It is also important that you never shared the video conference links via open channels like social media, as it will make it very easy for hackers to hop into your video conferences and try to steal secure company data.

4. Get the best meeting software with domain-based approach

There are a lot of video conferencing solutions out there, but not all of them follow the domain-based approach to security. Choosing such a provider will help you to make sure that all the attendees can collaborate in a well-controlled and secure environment. Moreover, it will also ensure that you do not connect your video conferencing software directly to the internet without a firewall.

Regardless of whether it is managed by the video conferencing provider or by your in-house IT team, domain-based security will allow you to assign various levels of user permissions to have better control of the video conferences. This way, if hackers try to hop into your video meetings, they will not be able to enter the system without you granting access.

Read more: Top 10 Alternatives to Microsoft Teams that Aid Remote Work in 2020 

5. Ensure robust privacy policies

Choosing the best meeting software for your video conferencing needs also has the benefit of reliable privacy policies. Check that the video meeting solution you use has clear policies on the collection of user information as well as meeting content for any kind of advertising or marketing efforts. Moreover, you should also create a video conferencing policy for your company to establish clear guidelines and expectations for all users.

You should have a well-defined privacy policy that specifies who can connect to the video conferencing software remotely and how they should access and use the shared data. You can even prepare a list of team members, pre-approved clients, customers, and vendors, who can gain access to specific meetings to bolster the security of your video conferences.

Apart from following all the above-stated guidelines, you should also ensure that your employees are educated on how to host and manage a secure video conference. For that, you can conduct training sessions to explain the specific steps, recommended security settings, and company policies that they should follow to maximize video conferencing security.

Want to know how Infince can elevate your video calling experience with robust security and exceptional collaboration features? Get in touch with our expert today.