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Category: Technology

5 Ways an Integrated Cloud Platform is Beneficial for Your Small Business

  • Technology
  • Business Software
  • Cloud
  • Small Business

How can an integrated cloud platform turn your business competitive?

Across the world, businesses of all sizes are increasingly managing their operations through digital tools such as an integrated cloud platform. The benefits of such a cloud platform extend not just to big businesses but also to the Small and Medium Enterprises (SME) segment where cloud technology has made a significant impact. 

The State of Cloud Adoption Amongst SMEs

SMEs are undoubtedly a major contributor to the global economy. While individually, they would not be a significant job creator, the collective market they open up for both jobs and economic contribution cannot be ignored. As competition increases every year and with pandemics like COVID-19 wrecking entire economies in a matter of months, SMEs must stay focused on delivering maximum value from minimal expenditure. As always, turning to digital transformation will be the key element that brings about a competitive edge to SMEs and helps them serve the large digital-savvy customer base worldwide.

No other technology has made business stronger and more profitable for SMBs as the feat achieved by cloud computing. 59% of small businesses that use the cloud have found to be enjoying more productivity benefits than those who are not on the cloud. Additionally, 82% of small business organizations that moved to the cloud reported that they reduced costs considerably with cloud technology.

Now let’s move back to the initial discussion about the benefits of an integrated cloud platform to manage operations, for a small business. Today, there is no shortage of cloud-based business applications that propel SMEs into the same competitive advantage position that bigger companies have with their spending power. 

So how can SMEs make the most of a cloud platform to get an edge over their competition? Here are 5 ways:

1. Connected Business Value

An integrated cloud platform for business management provides a medium for businesses to manage their entire ecosystem of digital applications in one place. From functions such as CRM and marketing automation to deal with customers and ERP and HRM to handle internal operations, there is a need to bring a streamlined workflow that connects insights from each department and makes it available for general consumption. 

Read more: 5 Reasons Why Every SMB Should Invest In An ERP Solution 

A cloud platform-based business management software empowers businesses to achieve this feat at ease. When all stakeholders of a business value chain are brought into a single collaborative platform, it becomes easier to offer better services at a faster pace to customers.

2. Easier Development of New Features

Over time, your business may require newer capabilities in its digital channels to remain competitive. These features and capabilities may be required across different applications or business departments and incorporating them should not be an overly complex endeavor. 

With an integrated cloud platform, newer business applications or features could be developed by business users with low code application development mechanisms, facilitated by such platforms. In fact, Gartner estimates that by 2021, nearly 30% of manufacturing organizations will entrust their digital teams to build new features with low code technology. With an integrated business management platform, it becomes easier to maintain a common technology architecture and extensible APIs onto which new features can be easily built and deployed.

Read more: How Workplace Technology and Culture Will Evolve in 2020 & Beyond

3. Reduced Operational Costs

Having disconnected and disparate digital applications in your technology ecosystem can push up operational costs as each system may need access to a different talent pool of specialists for any maintenance or development activity. Having an integrated platform deployed on the cloud will ensure that there is a need only for a single point of contact for all maintenance and development needs. The unified technology architecture makes it easier for newer developers to build features that can be shared across units without the need for development and deployment effort in each individual business system across units. This will greatly improve cost savings in the long run.

Read more: 3 Strong Reasons for Your Business to Embrace Cloud-based IT Services 

4. Seamless Organizational Data Management

By leveraging a cloud platform, businesses can enable different sub-functions or departments to work simultaneously on the same digital data from across systems and ensure that all have access to the latest version of files as well. With an integrated system, businesses can save on data re-engineering and re-modeling efforts for interoperability between systems. 

Having a centralized business management platform on the cloud also provides a single source of truth as far as key business data is concerned. Management can draw up analytical reports, insights on performance, evaluate metrics of growth, and much more easily from a unified system of applications that cater to multiple business units. Data synchronization and real-time updates allow organizations to maintain the integrity of business data and enable transparency between departments accessing or working on the same data.

5. Easy Cultural Adaptability

When the core business operations are managed and run by software on the cloud, it becomes easier for businesses to respond to cultural changes that may happen abruptly. A striking example is the COVID-19 pandemic which forced hundreds of thousands of businesses to transition into a work from home or remote operations model for employee safety. Those that had a digital core managed by an integrated cloud platform faced no disruption as employees could carry out their daily tasks from the comfort of their homes by securely accessing the organizational cloud system whereas those that did not use such a mechanism found their business to be disrupted for days due to delays in facilitating work from home for all staff.

Read more: How Infince Helps You Quickly Transit to Remote Working

How Infince Helps

Even before the COVID-19 pandemic shook the world, it was predicted that nearly 78% of all small businesses will fully adopt cloud computing by the end of 2020. By moving to the cloud, they not only realize the benefits of scalability and cost-efficiency but also set the pace for the rapid proliferation of digital transformation. With a powerful integrated cloud platform at the core of operations, enterprises can propel their digital future to new heights. Making the right choice for such a cloud platform is all that matters in this case. If you’re thinking about making the switch to the cloud, then Infince can be the answer you were looking for. 

With years of expertise in powering the digital backbone of successful businesses worldwide, Infince can become the central business management platform of your business handling everything from ERP to Sales and CRM functions. Get in touch with our experts to learn more.

I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

More posts by Ashni Lukose

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    An 8-Point Checklist to Enhance The Modern-Day Digital Workplace

    • Small Business
    • Technology
    • Business Software

    Building an ideal digital workplace today: What you need to know!

    The modern-day workplace is evolving rapidly with remote working culture, distributed teams, innovative business models, and more. This has led to the rise of many digital workplace software solutions that empower organizations to make the most of their digital transformation. Yet the availability of multiple features in online collaboration tools also makes it a bit difficult to choose the right one for your needs. That is why it is important to understand how online collaboration software can help to unlock your business potential for the better.

    The need for robust digital workplace software solutions has never been more important to tackle the new challenges. Traditional content management systems and remote work tools do not make the cut anymore. You need to equip your business with the right solutions to ensure high-end productivity and improve the efficiency of your digital workplace. Here is a checklist that will help you in that regard.

    1. Define the Strategy and Roadmap

    You need a dependable digital workplace strategy and roadmap before you start investing in any kind of online collaboration tools. It is imperative to determine your goals and technology priorities and understand how the remote work platform can provide more value to your business, your employees, and your consumers. This way, you can find the best solutions for meeting your specific requirements and ensure that your business processes support your objectives.

    Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software

    2. Focus on Project Management

    Once you have identified the need for online collaboration software for boosting your digital workplace culture, you need to see how they can help with project management. Your ultimate goal should be to make sure that your team members stay aligned with the company objectives and perform their roles on time to meet the targets. Similarly, your remote work software should also allow you to analyze the market trends so that you can figure out the right approaches to stay ahead of the competition.

    Read more: 5 Ways A Project Management Tool Can Help Your Business Grow 

    3. Ensure Seamless Communication

    The most practical benefit of remote work software is that they allow easy communication. Yet this should not be limited to instant messaging alone; you should also make sure that your team can seamlessly share relevant files and information to make it more effective. Therefore, you need to invest in all-in-one digital workplace software that allows you to make the most of both top-down and bottom-up communication channels through different features like polls, feedback forms, news bulletins, etc.

    Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce 

    4. Include Video Conferencing Features

    While you are looking for seamless communication, also see if your remote work platform comes with video conferencing capabilities. This is one of the most popular modes of communication these days and helps to ensure that your remote team can have face-to-face interactions with each other. Likewise, it should also have simple collaboration tools to let your employees convey their ideas across easily. This way, you can maintain good relationships within the company and ensure superior productivity and business efficiency.

    Read more: Why is Infince the safest choice for your company’s video conferencing requirements? 

    5. Leverage the Power of Chatbots

    Chatbots powered by Artificial Intelligence (AI) can perform many of the day-to-day rule-based business tasks to ease the stress on your employees. That makes automation and chatbots an integral part of any digital workplace, allowing your team to focus on other important aspects of the business. Besides, chatbots can also help to streamline employee access to essential data and information across the business network. Chatbots also enhance customer experience by facilitating quick responses to their queries.

    Read more: Automation In Small Business: 4 Areas To Get Started

    6. Look for Personalization

    Your online collaboration software should also come with personalization features and allow you to customize the digital workplace solution as per your needs. Many of the modern all-in-one workplace collaboration platforms come with AI-driven personalization capabilities, which give you superior results in terms of delivering relevant information as per the user roles, location, preferences, interests, and other activities. This can help to boost employee engagement and ensure improved productivity and experience.

    Read more: Personalize your digital workplace with Infince’s enterprise collaboration features 

    7. Opt for Flexible Integrations

    Your business may already be using many different digital systems such as ERP solutions, CRM systems, content management infrastructure, etc. Therefore, you should make sure that your digital workplace platform allows flexible integrations with these systems as well. That way, you can continue using the existing digital platforms for your intended purposes and make them even more efficient by integration with the remote work software. Remember that your goal should be to unify these systems with technology and not create disruptions in the business processes.

    8. Keep an Eye on Data Security

    Data security forms the backbone of any company in today’s digitally-advanced era. As your employees will be accessing critical business data from different locations using the remote work tools, you need to make certain that the online collaboration tools you use are equipped with high-end data security features. This should go beyond standard user authentication and limited access; instead, you should bring additional safety features like firewall protection and data encryption to the mix.

    Read more: 5 Features of Infince that will Transform The Way You Work 

    The modern-day workplace can be complex, but it is not too difficult to navigate. You just need the right digital workplace software solution to strengthen your systems and ensure improved efficiency, productivity, and revenue.

    The impact of using workplace technology is growing strong in every industry. Powerful workplace apps like Infince empowers businesses to make the most of digital transformation. Remote work software will not just ensure higher employee productivity and satisfaction, but also lead to better customer experience and help in superior revenue generation. Get in touch with us to understand how Infince can be the game-changing workplace application for your enterprise. 

     

     

    Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

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      5 Crucial Metrics to be Tracked in Your KPI Dashboard Software

      • Technology
      • Business Software
      • Cloud
      • Small Business

      Is your KPI Tracking Software pursuing these 5 metrics?

      Achieving sustainable growth is vital for businesses of all sizes today. With pandemics like COVID-19 showing how unexpected events have the potential of wrecking global economies in the blink of an eye, it is important for today’s businesses to have a well established Key Performance Index driven metrics to track for their business growth. By following these metrics closely, a business can be better prepared to combat threats from competition, changing market trends, disruptive market forces like pandemics, and ensure that there is steady cash flow even in the most challenging of times. These KPI metrics should be on the organization’s business dashboard software which will be reviewed and closely monitored by the leadership and will form the foundation of all strategic initiatives and decisions taken by the board or top management. So now the question is what are those KPI metrics that need to be tracked on an organization’s business dashboard software to ensure sustainable growth? 

      Here are our top 5 picks:

      1. Cash To Revenue Position

      In the initial days of the COVID-19 pandemic, China was one of the worst affected economies. Studies showed that nearly 85% of small and medium enterprises (SME) were projected to run out of cash in a timeframe as low as 2 months due to severe lockdowns leading to restrictive economic activity. 

      Cash to revenue position is an indication of how well endowed is an enterprise to deal with emergencies and how much liquid cash they have at their disposal to invest in measures to counter low revenue scenarios such as pandemics or weak consumer spending. When the position is better, business owners or management has breathing space to make amendments in their operational style when revenue channels are disrupted and without having to take drastic measures such as cutting jobs or delaying bills. This is definitely an important metric that needs to be on every business KPI dashboard software and monitored regularly.

      Read more: Creating Organizational, Department, Team and Personal Dashboards using Infince

      2. Customer Acquisition Costs

      For any business to survive, there is a need for customers to spend money on their products or services. In the business world, it has been proven through studies that acquiring a new customer would incur more than 5 times the cost it takes to retain an existing one. As such, customer acquisition costs have the potential to consume the budgets of several departments like sales, marketing, and IT. So, leaders need to keep a tab on spending in this section and this is precisely the reason why customer acquisition costs are an important metric that needs to be tracked via an organization’s KPI dashboard software.

      3. Outbound Marketing Performance

      Marketing is the engine that fuels sales. The better a business is able to market its offerings to the right audience, the greater will be the business returns in terms of sales revenue. However, marketing needs to be a highly disciplined and well-tracked activity, especially for small and medium businesses. 

      Conversion rates from marketing activities are important in ensuring that a business always has a healthy leads pipeline that the sales department can focus on and convert into deals in due course of time. Using intelligent marketing analytics and automation platforms, businesses need to track their ROI on every single dollar spend and correlate to the leads or business opportunity, or social influence that a marketing campaign was able to generate. 

      While sales are in itself a large activity that can be tracked through a separate KPI in an organization’s KPI tracking software, it can also be clubbed with the marketing KPI in small businesses. The reason is that in smaller organizations, it is quite common for marketing and sales to be functioning as a single entity sharing a lot of human and technology resources and well synchronized towards a common goal.

      Read more: Focus on these 5 KPIs to improve small business growth

      4. Operational Efficiency

      Improving the quality of labor is vital for businesses to survive in the long run. Studies show that 52% of SMB owners find it hard to hire a quality workforce. So, the next biggest challenge here is to maintain productivity. Every business organization will have its unique list of business processes, policies, and frameworks on which they operate daily. As the competition tightens, it is important to work as a lean business organization with more agility to ensure that customer needs are understood and fulfilled at the earliest. For this to happen, there is a need for seamless operational efficiency. 

      Read more: 5 Key Features Every Project Management Dashboard Should Offer 

      It is important to keep track of the time it takes for a sales process to be completed, the number of sub-processes involved, the amount of productive time an employee or team spends in a project or sales transaction, and other similar elements that need to be measured. Once these are known, it becomes easier for decision-makers to re-engineer processes and work frameworks regularly to cope with changing trends in the market and help employees adopt new additions to the business easily, such as new software or new machinery in a manufacturing unit. 

      The training process can be tweaked in line with new learning norms prevalent in the market and made easy and highly accessible for employees so that they can speed up the learning activity. Both the employee performance as well as the operational efficiency of the business thus need to be tracked efficiently in an organizational KPI tracking software.

      5. Employee Engagement

      Employees are just as important as customers to a business. Ensuring that they are well-taken care of is a key milestone that every business must strive to achieve. Studies show that 71% of executives believe that employee engagement is key to ensuring successful business growth. While measuring it as a KPI, employee engagement will include a vast majority of key indicators of employee wellbeing. Some examples of items to be evaluated for this KPI include employee turnover, attrition rates, revenue per employee, hiring budgets, etc. Insights from this metric are important to plan the future expansion of the business as you always need employees to drive your business forward in all circumstances.

      Read more: 5 Benefits Of Having A Centralized Employee Dashboard In Your Business  

      The above 5 metrics give a clear picture of whether your business is progressing in the right direction. Having a regular watch on these will ensure that you are prepared well for any emergencies or disruptive situations that may occur in the future like the COVID-19 pandemic. To drive maximum results, it is important to have a digital backbone that will enable all units in your business to seamlessly measure KPIs and perform according to expectations in their respective tasks. This is what Infince can help you achieve with its range of business applications available on a secure cloud platform. Get in touch with us for more details.

       

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        5 Ways to Secure Your Meetings When Using Video Conferencing Software

        • Business Software
        • Cloud
        • Small Business
        • Technology

        How to Stay on Top of Video Conferencing Software Security

        Video conferencing has emerged as one of the simplest solutions to overcome the challenges of social distancing and restrictions on physical meetings amid the COVID-19 pandemic. As more and more businesses are implementing video conferencing solutions for managing their day-to-day operations, the trend has led to the development of a wide range of collaboration platforms as well. However, as the demand grew, it brought along a few security challenges too.

        Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company 

        Businesses utilizing a video meeting platform to communicate with their team, clients, and customers need to understand that remote video conferencing carries an inherent data risk as well. That is why you need to ensure that you adopt the right cybersecurity measures to protect your organization’s confidential data. Below are 5 ways to help you keep your shared data safe while ensuring increased productivity and collaboration.

        1. Monitor your network security

        Implementing adequate network security measures is vital for keeping sensitive business data safe from hackers. It does not matter how secure the devices are that you use to connect to the video conferencing software; if you do not have proper network security, anyone can obtain the details shared via video conference by gaining access to the company network.

        You can use encrypted passwords and customized firewalls to secure your network. Likewise, you should also use Single Sign-On (SSO) authentication for all users to reduce the risks of network breaches due to compromised user credentials. As SSO credentials are strategically linked to the specific user’s authorization and entitlements, it will help to monitor and control access to all the video conferencing units in case the user credentials are compromised.

        2. Assess your current video meeting platform

        If you are using a legacy video conferencing software solution, then you could be dealing with an outdated platform with weak security features. Even the best meeting software that performed well a couple of years ago can be at risk of security breaches if it is not updated regularly with the latest security patches. That means putting your employees, customers, clients, and your company reputation at risk. 

        Note that installing updates may not work after a certain point for older video conferencing technology. So it will be wiser to upgrade to a reliable, modern team collaboration software like Infince. Users can enjoy enhanced communication, without the fear of data breach through Infince’s video conferencing platform. 

        Read more: Why Is Infince A Better Choice For Safe Video Calling Than Zoom

        The latest video meeting solutions come with advanced data encryption features that will help to keep your online conferences private and shared data safe and secure.

        3. Use tough-to-crack video conference passwords

        In order to keep your video conferences secure, you need to secure both your software and hardware with 128-bit AES protection. This security measure will allow your video meeting platform to use a 128-bit key to encrypt and decrypt all the video calls. As it works by automatically generating secured keys before the start of each video conference, it makes cracking the passwords virtually impossible for hackers.

        You should ensure that you secure all your new business conferences, instant video calls, personal meetings, and attendees with unbreakable 128-bit encryption. It is also important that you never shared the video conference links via open channels like social media, as it will make it very easy for hackers to hop into your video conferences and try to steal secure company data.

        4. Get the best meeting software with domain-based approach

        There are a lot of video conferencing solutions out there, but not all of them follow the domain-based approach to security. Choosing such a provider will help you to make sure that all the attendees can collaborate in a well-controlled and secure environment. Moreover, it will also ensure that you do not connect your video conferencing software directly to the internet without a firewall.

        Regardless of whether it is managed by the video conferencing provider or by your in-house IT team, domain-based security will allow you to assign various levels of user permissions to have better control of the video conferences. This way, if hackers try to hop into your video meetings, they will not be able to enter the system without you granting access.

        Read more: Top 10 Alternatives to Microsoft Teams that Aid Remote Work in 2020 

        5. Ensure robust privacy policies

        Choosing the best meeting software for your video conferencing needs also has the benefit of reliable privacy policies. Check that the video meeting solution you use has clear policies on the collection of user information as well as meeting content for any kind of advertising or marketing efforts. Moreover, you should also create a video conferencing policy for your company to establish clear guidelines and expectations for all users.

        You should have a well-defined privacy policy that specifies who can connect to the video conferencing software remotely and how they should access and use the shared data. You can even prepare a list of team members, pre-approved clients, customers, and vendors, who can gain access to specific meetings to bolster the security of your video conferences.

        Apart from following all the above-stated guidelines, you should also ensure that your employees are educated on how to host and manage a secure video conference. For that, you can conduct training sessions to explain the specific steps, recommended security settings, and company policies that they should follow to maximize video conferencing security.

        Want to know how Infince can elevate your video calling experience with robust security and exceptional collaboration features? Get in touch with our expert today.  

         

         

         

         

        I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

        More posts by Ashni Lukose

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          Key Predictions on How Workplace Technology and Culture Will Evolve in 2020 & Beyond

          • Technology
          • Small Business

          How Technology Is Changing Workplace Culture for the Better

          The workplace as we know of is continually evolving and there is no denying the fact that technology is playing a key role in that. Over the past decade, businesses across industries have seen numerous iterations of what their ideal workplace could look like and have taken strategic steps to achieve that. With the recent impact of the COVID-19 pandemic, companies are now more focused on transforming their workplace and make it safer and efficient for their employees.

          Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce 

          The development of workplace apps and integrated solutions has allowed businesses to focus on company culture and find ways to enhance productivity. It is widely accepted that happy employees work better, perform consistently, and even motivate others to give their best. With access to robust workplace technology solutions, employees will be more engaged, efficient, and loyal to the company.

          How Workplace Technology and Culture is Evolving

          Studies say that companies with a highly-engaged workforce see around 41% less absenteeism, 17% more productivity, and 20% more sales. These numbers perfectly justify the need of adopting top-notch workplace apps and streamline company culture and business operations. For the employers, using such rapidly-changing technologies opens up numerous ways to hire from a global pool of candidates for different job roles. 

          Below are some ways in which workplace technology can help you to transform your company culture for the better.

          1. AI and Automation will increasingly streamline business processes

          Workplace technology is becoming increasingly intelligent with the incorporation of AI tools and automation. This can help reduce the load of many routine business processes and everyday tasks from your employees. Virtual assistants and automation solutions are already being employed by organizations to streamline their day-to-day repeated tasks such as sorting emails, handling data entry, sharing files, etc. As your employees do not have to spend their productive time on such routine and tedious tasks, they can focus on other important business processes.

          Read more: Automation In Small Business: 4 Areas To Get Started

          You can also employ automation software to monitor and manage various business systems so that your employees can seamlessly conduct audits and quickly generate reports. AI tools allow you to create different scenarios and estimate the practicality of your marketing and sales campaigns. Smart workplace apps can also help to apply different tweaks and see which one would be the most beneficial to realize your goals.

          2. Workplace technology will improve usability and experience

          According to an IDC report, more than 50% of user interface interactions will be performed using AI-powered technologies by 2024. Businesses are even adopting technologies like AR and VR to deliver a more intuitive work experience for everyone. When coupled with an all-in-one collaboration platform, your employees can access business apps and data from any preferred device that is connected to their workspace, even using VR/AR headsets. 

          This can provide greater usability for employees, helping them to analyze critical data quickly, attend business meetings virtually, and collaborate with team members efficiently. It is seen that employees spend almost 20% of their weekly work time searching for information to do their job effectively. With reliable all-in-one workplace apps like Infince, teams can share documents and files quickly and even edit or annotate the documents with other team members in real-time. 

          Read more: Top 10 Apps That Facilitate Secure File Sharing For Businesses In 2020

          3. Remote work will be made more flexible with smart solutions

          As the unemployment rate in the US is hovering around 3.6% alongside the high demand for skilled staff, you need to find out every possible way to engage and retain your employees. Remote work has been at the center stage for some time now due to the COVID-19 crisis and workplace apps hope to make it better. Aside from allowing employees to work on flexible hours, smart office and collaboration tools allow you to bring your workforce together from different locations.

          This also helps you plan the right remote work model for your company. You can adopt workplace solutions that provide your employees with a secure and unified channel to access the required business data and collaborate with others to deliver the results you are looking for. It also allows your employees to choose the best work environments and tools for their work, while you can manage access and information security centrally.

          4. Remote workplace technologies will reduce overhead expenses

          Another prime advantage of remote work is reduced overhead costs for your company. All it requires is an all-in-one collaboration platform with all the latest features that you need for improving your employee productivity and efficiency. As your employees can work from home using their devices, it helps to significantly decrease the operating costs. Modern workplace culture with BYOD policies further helps you save on the space, materials, and utility costs.

          The impact of using workplace technology is growing strong in every industry. Powerful workplace apps like Infince empowers businesses to make the most of digital transformation. Remote work software will not just ensure higher employee productivity and satisfaction, but also lead to better customer experience and help in superior revenue generation. Get in touch with us to understand how Infince can be the game-changing workplace application for your enterprise. 

          I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

          More posts by Ashni Lukose

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            Top 10 Apps That Facilitate Secure File Sharing For Businesses In 2020

            • Small Business
            • Technology
            • Business Software

            10 Leading Apps for Secure Enterprise File Transfer in 2020

            From being one of the world’s most severe pandemics, the COVID-19 disease has devastated economies of almost all countries worldwide by forcing them to go into lockdown situations that were unprecedented in the past. There are several businesses that have been forced to operate with their staff working remotely and their business moving to predominantly digital channels. From retail to finance, there was a rapid shift in consumer appetite from an in-person store or branch visit to availing of goods and services from the comfort of their homes. To sustain operations of their digital customer channels, businesses had to ensure that their workforce too was able to work seamlessly and productively from their homes. However, conducting daily business operations from home rather than an office environment had its fair share of challenges. One of the most dominant challenges that existed was facilitating seamless and secure file sharing between employees. 

            Confidential files that involved sensitive information are often shared between employees of the same department or between departments for various operational reasons. While at the office, the securely monitored local network serves as the best medium to share files irrespective of a file’s size. Being locally hosted and monitored, there wasn’t any threat from erroneous or malicious access being made of the files. For employees who now have to work from home, businesses have to rely on internet-based file-sharing platforms to enable continuity of their operations through successful employee collaboration.

            Read more: 6 Ways to Build a Secure File Sharing Practice Within Your Organization

            Keeping this need of facilitating secure file transfer between employees, let us explore the top 10 apps that help businesses achieve this feat seamlessly:

            1. Infince

            If you are looking for a one-stop-shop to enable your business to transition into a digital-friendly one, then Infince is the solution you have been searching for. Infince offers unparalleled cloud file storage and sharing options as well as becomes a comprehensive enterprise digital platform for collaboration, customer relationship management, HRM, and all core operational areas. Infince offers a branded cloud platform and a custom website builder with personalized options to match your brand’s identity. 

            Read more: 5 Features of Infince that will Transform The Way You Work 

            2. Dropbox Business

            One of the early birds in the cloud storage market, Dropbox made its name from being the preferred destination for storing and sharing files online. For businesses, they have a dedicated enterprise version offering seamless file sharing, collaboration, and synchronization while ensuring secure information exchange between stakeholders.

            3. G Suite Google Drive

            Google is the undisputed leader for personal communication and collaboration with its range of services like Gmail and G Suite web productivity and storage apps. For businesses, Google offers an even more superlative file sharing and collaborative experience with its dedicated business focused G Suite Google Drive services. With highly affordable subscription plans and splendid support, it offers a great value proposition for businesses of all sizes.

            4. One Drive for Business

            Microsoft did not want to be left out of the enterprise file sharing market when its key rivals were all offering highly competitive products to entice customers. The One Drive for Business platform offers a highly scalable cloud-based storage and file sharing service that allows employees to securely share large files with their peers effortlessly and also get access to Microsoft’s leading enterprise collaboration tools like MS Word, PowerPoint, etc. as integrated subscription options for very attractive prices.

            Read more: Top 10 Alternatives to Microsoft Teams that Aid Remote Work in 2020 

            5. Citrix ShareFile

            Citrix is a darling of the enterprise world where thousands of companies rely on their virtualization and secure remote access platforms to conduct business. The file-sharing app offered by Citrix offers an equally efficient job of helping businesses facilitate better and more secure file sharing to sustain their operations.

            6. Firefox Send

            The world’s most popular open-source web browser offers a free and secure file sharing feature via the Firefox Send option. It allows users to share files securely by simply dragging and dropping the file into the browser and share access links to relevant stakeholders. You even have options to set expiry for the files after a certain number of downloads or even set password protection for added security.

            7. WeTransfer

            WeTransfer provides business users with a simple drag and drop interface to host files on the cloud and share it with privileged access to any stakeholder. With free and paid versions available, the platform offers one of the quickest free sharing experiences for any collaborative file.

            8. FileCloud

            If you need a file-sharing platform that can be customized with your own intuitive corporate branding guidelines, then FileCloud is the perfect option for your business. It offers a highly personalized dashboard that can be modified according to your branding guidelines to give a unique user experience for all your employees while they use it to share files seamlessly with peers.

            9. Box Business

            Box is also one of the earliest cloud storage companies that revolutionized online file sharing. With seamless integration capabilities for G-suite, Office 365, and other popular collaboration platforms, Box makes for an attractive enterprise data-sharing platform with secure credentials thanks to its focus on encryption using data protection policies of high standards.

            10. SendAnywhere

            This is one platform that sticks to its name more rigorously to carry out its operations. It simply lets users send files from one location to anywhere using its secure data transfer channel. A paid subscription offers higher data caps and more control over transfer permissions making it a worthy contender for today’s business users.

            Read more: 11 Online Collaboration Tools That Facilitate Remote Work In 2020

            We hope you get to make an informed choice for your business’s digital future from our recommendations above and enable your staff to seamlessly share information and collaborate on work. Besides secure file transfer, Infince offers a basket of features that enable hassle-free and seamless remote work for enterprises of all sizes. 

            Get in touch with us to know more about how Infince can be the best remote cloud platform for your business. 

            Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

            More posts by Ishaque Valasseri

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              Top 4 Advantages of Centralized IT Administration for Your Business

              • Small Business
              • Technology
              • IT Administration

              Why is centralized IT important for businesses today?

              The era of digital transformation has bridged the gap between SMBs and established business houses in terms of competence and customer experience. Today, SMBs have access to the same technology that bigger players have at a fraction of the cost. Thanks to the growth of SaaS applications that run on the cloud! With technology becoming a pivotal element in growth, the IT department within a business obviously requires more attention and focus from the senior leadership. 

              Every department will have its own requirements for modern digital platforms and as the business grows, there will be a rising challenge of delivering seamless technology services for every individual department. This calls for centralizing your IT administration for realizing the true power of technology-driven innovation.

              Read more: 3 Strong Reasons for Your Business to Embrace Cloud-based IT Services

              Here are 4 ways in which centralization of IT administration can fuel new levels of success for your business:

              1. Influence IT productivity positively

              When the IT organization within your business is decentralized based on departments or regions or different verticals, there will be a lot of chaos and rudimentary tasks that each team will have to repeatedly encounter. The same problem which plagued one department will continue to haunt another department even if the IT team of the first one had found a solution. The same rule applies for new feature or capability addition as the IT team of each business unit will have to reinvent the wheel every time. 

              When your IT administration is centralized, then this challenge is easily solved as there will be a centralized advisory and best practices recommendation panel that will propagate vital information such as fixes to common problems, guidelines for new feature additions, or provide features built for one business unit as a plug and play service for other units when they need it and much more.

              2. Better Information Distribution

              With more digital workplace platform being used across several verticals of your business, there is a need for a holistic view of customer data by different teams ranging such as sales, marketing, and operations. And these demands arise from different geographies as well. When there is a centralized IT organization that manages data storage and information dissemination, there is a more streamlined flow of information across the organization. All relevant stakeholders get access to the latest information needed be it through CRM or ERP or marketing automation systems.

              Read more: 5 Benefits Of Having A Centralized Employee Dashboard In Your Business

              3. Reduce the Cost of Operations

              By centralizing and consolidating your IT infrastructure, there is a huge opportunity to reduce the cost of operations significantly. It will be easier to migrate your technology systems to the cloud and make it available for different departments on a demand basis. 

              This will further drive down costs without disrupting any services aided by these digital applications. Add to this the hardware costs and maintenance involved when there are multiple decentralized IT infrastructure components involved, it becomes clear that centralization of IT is a highly cost-effective option. 

              Also, when there are a centralized IT administration managing purchase and deployment of applications and services for various departments, they have a better negotiation prowess with software vendors due to bulkier purchase orders that can be placed together rather than smaller parcels for decentralized IT purchases.

              4. Better Regulatory Compliance and Security

              As more digital channels open for businesses to reach out to customers, there will be rising regulatory and security challenges that will tag alongside. Having a decentralized IT team will make it a complicated affair for ensuring compliance with all standard norms that are prescribed for handling customer data. Various departments ranging from sales to marketing and customer relationship will request access to sensitive customer information for decision making. If there isn’t a uniform policy for ensuring data integrity and secure information exchange, the smallest shortcoming from any department in handling data can lead to a disastrous outcome for the entire business. 

              Enforcing standard security and regulatory compliance policies will be easier when IT is centralized, and best practices and guidelines are uniformly managed by one team for all business units. For example, if your business operates in the healthcare domain, then the technology used by different teams need to have HIPAA compliance to handle sensitive patient information. In this case, the centralized team can vet and certify each application before they are rolled out to respective teams rather than entrusting the same to decentralized IT teams across departments as there will be more chances of missing out on important checklists.

              Why centralized IT is important for future business growth?

              Digital transformation is an imminent reality for any business as they must embrace for a future where customers are increasingly relying on digital interactions for their daily needs. As the IT team plays a key role in enabling this transformation, it is important to have a uniform and managed technology workstream across the entire organization. This is why the centralization of your IT organization is important for future business growth. Enabling your IT team to have a holistic control of your business’s digital infrastructure thus becomes a core pillar of successful digital transformation. 

              Read more: How Infince Transforms the Way Your Workforce Operates Today

              Infince can become the foundation stone for this pillar by providing you a centralized technology platform to run your entire business operations and encompassing all digital capabilities. Get in touch with us to see how Infince can help transform your business’s digital outlook.

              I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

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                5 Reasons to Choose a Custom Business Domain and Private Email

                • Small Business
                • Technology

                Why is a custom web domain important for your business branding needs?

                Having a website is considered a standard pre-requisite for today’s businesses as it is likely the first place where people will enquire about the business and its offerings. While creating and hosting a website is no big deal today with the tons of ready to deploy template website builder services available, there is one element that you must focus from a branding perspective for an enterprise website. It is none other than a custom domain name. For example, if your business name is “John’s Giant Ice Cream”, then a website with URL as www.johnsgianticecream.com will be more appealing from a branding perspective than having one such as www.johnsgianticecream.wordpress or www.johnsgianticecream.blogger.com. The same logic applies to your enterprise email id as well. If you have an official email account that reflects your business name as the email domain rather than Gmail or Hotmail, it is better from a branding perspective.

                Let us examine 5 benefits of branding that your business will experience if you have a custom website domain and email:

                1. Brand Recognition

                Having a co-branded domain such as wordpress.com/mybusiness would be harder to remember for customers than one such as www.mybusiness.com. This would make it easier for customers to pass information about your business to their friends verbally or via telephone calls. The element of simplicity in having a custom website and email URL will ensure that your customers, both existing and prospective, can reach out to you at the earliest, in case there is a need for them to avail of your services or buy your products.

                2. Risk-Free Personalized Identity

                From a business point of view, having a unique website and email domain would ensure that they have a unique existence. When you have a 3rd party sponsored co-domain as your business’s web address, then there are chances that you may have to change them in the future depending on policies made by the service provider. The service provider could cease to exist due to other issues and your domain goes down with them thereby impacting the large presence you would have built over the years with that website. Considering the risks involved in such a scenario, a custom domain for your website and email makes sense for a secure and seamless future for your business with a personalized identity.

                3. Search Engine Friendly

                Building a simple website for your business’s online reach is not a very tough thing to do. But making it visible in search engine results with a high ranking takes a lot of effort. By having a custom website URL, it helps your website to rank better in search engine ranking algorithms that focus on uniqueness more than generic names and 3rd party hosting service providers who append their names to your domain for free hosting. As such a unique URL is more likely to be shared on social media, they get better ranking credits on that front as well.

                Read more: 5 Ways Virtual Private Server Make a Difference to Your Business’s Digital Future

                4. Subdomain Flexibility

                Very often you might face the need to create subdomains within your website to have separate showcase pages for a particular service or marquee product. When you do not have a custom domain for your business, the concept of subdomains becomes even more complex. In most 3rd party hosted domain services, you do not even get that option to include further subdomain on your website. This further reduces your organic SEO efforts and also makes it harder for customers to trust your unique offerings and learn more information about them from the subpage.

                Read more: 5 Tips to Select the Ideal Web Hosting Partner

                5. Email Credibility

                One of the biggest advantages of having a custom business domain for your web landscape is the ability to have a unique email domain. When contacting customers or prospects, having a genuine business name domain as the extension of your email address will add more credibility. From a receiver’s point of view, they will feel more genuineness in your business for the effort you took in creating a unique domain name for your website and email communication address rather than opting for a free service like Gmail or Hotmail. A professional email address is also a unique credential for your business to avail of multiple digital services available online today that helps in boosting your internet-based business services. Examples include payment gateways, information forms, cloud storage options, and much more.

                Read more: How to choose an email service provider for your small business?

                Set up your professional custom domain and private email with Infince

                If you are a business owner wanting to have a unique identity on the internet with a website and email, then you should definitely explore the option of a custom domain rather than opting for free hosting service providers. 

                The several benefits in branding and customer experience you stand to enjoy as outlined above will be instrumental in growing your business in the coming years as more customers rely on internet-powered digital channels for their daily needs. 

                Having a powerful digital ecosystem with credible domain and secure hosting infrastructure is the need of the hour especially for small and medium businesses. This is where Infince can be the ideal companion for your success. Get in touch with us to see how you can build and deploy a comprehensive web-based business online with custom URL and professional email service with Infince in a matter of days.

                Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

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                  5 Ways Virtual Private Server Make a Difference to Your Business’s Digital Future

                  • Small Business
                  • Technology

                  How can businesses gain a competitive advantage with Virtual Private Servers?

                  As more businesses take the digital route to beating competition, there is an increasing demand for Virtual Private Server (VPS) technology. It is becoming the number one hosting choice for businesses that experience very dynamic digital operations that peak and subside in a matter of hours or days.

                  For those who are new to the concept, a VPS is a virtual server dedicated to your business, but hosted on the cloud and managed by an underlying hypervisor that facilitates a portion of a physical server and associated computing resources to be allocated exclusively for a tenant. A VPS may be hosted and managed in a physical machine that also hosts other VPS and the entire ecosystem is made available on cloud by a cloud service provider or a hosting service provider.

                  Read more: 3 Strong Reasons for Your Business to Embrace Cloud-based IT Services

                  This VPS can be used by businesses to host a variety of digital platforms. So why has this technology of VPS having so many takers today? Here are 5 benefits of VPS that make it a formidable choice for businesses of all kinds:

                  1. Cost-Effective

                  Investing in a dedicated (private) server infrastructure would take costs through the roof. For small and medium businesses, this is not a luxury they can focus on since IT budgets would have to be optimized. With virtual private servers, SMBs get access to all the benefits of a private server on an on-demand pricing model where they only pay for the resources utilized. This helps them keep costs down and save on capital and salary expenses that would have to be borne had they decided to build a dedicated server infrastructure on their own and hire staff to maintain it.

                  2. Instant Scalability

                  Just as with cost, a Virtual Private Server based service offers businesses the desired flexibility in scaling their server performance and resources on demand. For example, a peak shopping season would require an e-commerce business to increase their computing and storage bandwidth on their servers to accommodate large spikes in traffic. The traffic may subside within a few weeks or months and then there would only be a normal flow of traffic to their website. Hence, it is not advisable to buy expensive server power to meet the demand for just a short period of time. With VPS, you can keep aside the tension of having to scale your server infrastructure due to demand without worrying about yearly costs. 

                  VPS service providers offer intuitive on-demand scalable packages for servers that allow you to subscribe for additional resources like bandwidth, storage, and computing power for limited periods to accommodate spikes in demand.

                  3. Reliability and Performance

                  The other option that has been popular with businesses for hosting their digital infrastructure was shared hosting. But this came with heavy reliability and performance issues. When the same infrastructure is shared by multiple businesses, spikes in traffic to other businesses can impact the availability of server resources to your business. 

                  With VPS, this problem is solved easily as your dedicated virtual space and computing space in the physical machine is abstracted and made available to you exclusively and is independent of the workload other businesses may exert on the same hardware. Hence businesses relying on VPS to run their critical digital infrastructure can be assured of reliability, high performance, and continuous availability all through the year.

                  Read more: How IT Teams Can Prepare to Support Remote Workforce During COVID-19

                  4. Customizable Configuration and Control

                  A shared hosting service does not offer businesses the flexibility to choose operational software on their server infrastructure. The configurations, operations control, software stack, etc. are all decided by the hosting service provider as they need to leverage the same machine for multiple businesses without any abstraction. This limits the freedom of hosting or operational technology for businesses in their digital platforms. 

                  With VPS, businesses are given full freedom to choose from a variety of operational software, hosting environments, and other added software installation support capability to build an environment best fit for their digital systems.

                  5. Managed Services

                  We have mentioned earlier that VPS does not require you to hire dedicated technical specialists to handle your IT infrastructure. Service providers like Infince offer a managed service wherein their specialists and consultants will continuously monitor the machinery and computing resources and network traffic to enable a seamless experience for your digital ecosystem. 

                  Read more: 5 Features of Infince that will Transform The Way You Work

                  You can continue to focus on improving your business via digital rather than worrying about keeping the backbone of your digital platforms stable and available. You are also relieved from having to invest continuously in upgrading infrastructure and software required to manage a private server for your digital platforms. The service provider will continuously monitor emerging market trends, evaluate their feasibility and ROI and make investments to ensure that your business gets access to the most competent server resources available in the market at no extra capital cost.

                  Read more: 4 Tips To Attain Success In The New Normal Remote Work Environment

                  As the world is continuously moving into a digital-first approach in every sector, SMBs need to have a firm grip on the digital ecosystem to keep their customers happy and satisfied. Having a fully integrated virtual digital backbone for your business with capabilities such as VPS is essential to ensure sustained growth. This is where Infince can be a game-changer. Get in touch with us to explore how your business can excel in the digital era with an all-in-one digital collaboration platform for all your needs.

                  I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

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                    3 Strong Reasons for Your Business to Embrace Cloud-based IT Services

                    • Small Business
                    • Technology
                    • Cloud

                    Why Businesses Should Make Cloud their Number One Priority

                    In the initial days of business technology adoption, many companies were using technology only as a supporting tool for their operations. But today, these companies are turning their technology ecosystem into a mainstream revenue source. 

                    If you were to enquire about the most influential tech that spurred such a digital innovation for businesses of all sizes in the past decade, the answer will be cloud computing. The world of digital was thrown open for SMBs primarily with the growth of cloud computing over the last 10 years. Experts say that on a global scale, cloud-hosted workloads have grown from 45% in 2018 to 60% in 2019.

                    In the wake of the COVID-19 pandemic, businesses have started realizing more about the advantages of cloud-hosted digital channels. 57% of businesses that were surveyed recently report that their cloud adoption has increased anywhere between 26-31% after the pandemic’s strike. 

                    Besides, the growing digital-savvy consumer base is more than happy to welcome cloud-powered digital channels launched by their favorite brands. So businesses cannot turn away from the cloud-enabled customer and employee engagement channels.  

                    There are several factors that make cloud-based IT services the need of the hour. This post explores the top 3 reasons that accelerate cloud adoption among businesses:

                    1. Cost advantage

                    With cloud computing, an enterprise has the option to pay for only what they use from a technology perspective (pay per use). It could be anything from the number of users, storage capacity, computing power, bandwidth, or any combination of these. 

                    Unlike the traditional model of building an on-premise technology ecosystem that serves a large workforce to run critical business applications within a business premise, companies can tap into the power of modern-day digital platforms powered by Cloud, with just a web browser or through a mobile app or mobile site. This brings in a huge reduction in the IT operational costs and is one of the key reasons for the growth of cloud computing over the years.

                    2. Freedom to scale at will

                    For most businesses today, the rate of growth of their business will be highly dynamic in nature. There may be sudden spikes of consumer demand according to seasonal events like for example, retailers facing increased consumer spending during the holiday season. As with the spike, there may be periods of very low sales or growth volumes depending on various factors like for example the reduced spending by consumers during the COVID-19 pandemic. 

                    The traditional model of having a dedicated in-house digital platform to handle operations would thus require you to invest in installing high power machines and processing power at all times to meet surges in demand even though the surge will only be witnessed occasionally. With cloud-based digital platforms, businesses have the freedom to scale up or down depending on demand from their end consumers. They do not have to maintain any dedicated infrastructure, pay for full performance all through the year, or waste computing power without purpose. 

                    For instance, Infince’s cloud-based remote work collaboration platform offers you a dedicated IT infrastructure that’s well supported, maintained, and upgraded by us from time to time. This saves you from making any additional investments to spruce up your infrastructure forced by your public cloud service provider. 

                    3. Access to Continuous Innovation

                    One of the major disadvantages of on-premise software is that they turn obsolete in very short time frames. Newmarket innovations happen almost yearly or at even shorter time frames. This will force businesses to continuously invest in buying newer systems every year to keep up with competitors in terms of features. Cloud-based software on the other hand guarantees you access to a digital platform that will be constantly upgraded by the service provider based on market trends. 

                    As a business owner, you do not have to focus on R&D for identifying trends, incorporating newer features, and expanding the scope of the platform. All of these would be done by the service provider and offered to you instantly when the new feature is rolled out by them to the market. Be it AI or ML, big data analytics based insight generation or implementing blockchain, IoT, etc. your business will enjoy access to all emerging technological capabilities without having to worry about integrating the same to your digital channels.

                    Cloud-based technology infrastructure and applications will reshape the business world in more ways than one. As a business owner, your aim should be to pick the best cloud platform to manage and grow sustainably. Here is where Infince can be the game-changer. Some of the world’s growing SMBs trust Infince to handle their online work collaboration seamlessly. With capabilities such as CRM, ERP, private email, virtual private servers, custom website builder, marketing automation, etc. all available in one place, Infince is your one-stop destination to transition fast into a cloud-first business. 

                    Get in touch with us to know how you can leverage this all-in-one collaboration platform to manage work from anywhere.

                    Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

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