How Does InfinCE IT Infrastructure Management Software Help Your Business

A reliable and robust IT infrastructure management strategy is crucial for enterprises in this era of digital transformation. Most of your core business functions and processes rely on IT infrastructure these days, irrespective of your industry. With a robust IT infrastructure management software like InfinCE, you can ensure that all your processes and applications work in unison to deliver the expected results and help you with faster decision-making or driving innovation. That is why you need an adequate IT infrastructure monitoring platform to ensure desired business outcomes.

In any business, the infrastructure helps solve the challenges and problems that the organization is facing. For instance, electrical infrastructure addresses the difficulties in providing power to the machines and appliances, where plumbing infrastructure solves sewage problems. IT infrastructure refers to the devices, servers, and software the enterprise uses to facilitate its operations in the enterprise business scenario. 

Read more: How can modern IT management software empower companies to be more agile? 

So how does InfinCE IT infrastructure management software help your business? Read on to know more. 

What Is IT Infrastructure Management?

The goal of infrastructure management in any sector is to maintain the infrastructure components in acceptable working conditions so that the infrastructure can continue to serve its purpose. Therefore, when it comes to IT infrastructure management, it revolves around managing the various IT policies, processes, hardware, data, and even users. This way, IT infrastructure monitoring ensures that every aspect of the IT infrastructure functions to its optimal level and addresses the areas for which they are designed and deployed.

Using a robust IT infrastructure management software like InfinCE allows you to manage internal and external contacts that rely on or use resources, including vendors and security organizations, to ensure that the IT operations keep running smoothly. Moreover, IT infrastructure monitoring encompasses everything that supports the management and usability of business data and information. This can range from physical equipment to network systems and disaster management policies to legacy interfaces.

Read more: An 8-Point Checklist to Enhance The Modern-Day Digital Workplace 

Why Does Your Business Need IT Infrastructure Management?

IT infrastructure management can be defined as the coordination, operation, and upkeep of IT resources within your organization. It primarily entails the planning, documentation, and administration of all the IT-related assets like servers, processes, applications, and data. An efficient IT infrastructure monitoring strategy in place will make sure that all the IT assets are maintained well, which will, in turn, lead to greater productivity, superior employee engagement, and improved customer satisfaction.  

The innovation in cloud technologies has significantly affected the way enterprises manage their IT infrastructure. More and more companies rely on cloud-based infrastructure management tools to streamline and simplify their IT infrastructure management strategies. On the contrary, many organizations outsource their day-to-day IT infrastructure management activities to third-party managed service providers. Whether you outsource or not, it is crucial to have an IT infrastructure management policy to drive business growth.

5 Core Components Of IT Infrastructure

IT infrastructure management can be categorized into systems management, storage management, and network management. Under each of these three categories, multiple subsets must be appropriately managed to ensure the availability of critical applications. 

Read more: How IT Teams Can Prepare to Support Remote Workforce During COVID-19

Below are some of the core elements of IT infrastructure, which need effective management to ensure their ongoing availability.

1. Hardware

Hardware includes devices at the company level and the user level, such as server machines, mainframes, desktop computers, laptops, tablets, and smartphones used to access enterprise data and sensitive business information.

2. Operating Systems

OS includes the operating systems of all the devices that connect to the company network. Therefore, timely updates and maintenance of operating system platforms are essential to ensure that users communicate with the devices as required.

3. Software Applications

Software applications include all the enterprise software programs that the company uses to facilitate various vital organizational functions. It also covers middleware applications like business intelligence, process management, content management, and identity management tools.

4. Data and Storage

This includes all kinds of data that the company collects and aggregates to run its operations, whether at the client or customer levels. It also entails storage and database management applications that help to track business performance, security, and operational activities.

Read more: Improving Virtual Desktop Infrastructure Performance with Real-time Monitoring 

5. Networking

This includes the physical networking infrastructure like routers, wireless access points, in-office cabling, telephones, and other peripherals. Meanwhile, it also covers virtual network software products that are important to the company’s daily workflow.

Besides these, web-based programs such as .NET, Java, Apache, UNIX, etc., are also vital IT infrastructure elements that must be adequately managed to ensure the smooth functioning of different business aspects.

6 Key Benefits Of Using InfinCE IT Infrastructure Management Software

Major players in the telecom, startups, transportation, manufacturing and healthcare industries have already started employing innovative IT infrastructure management solutions to facilitate the smooth functioning of their IT resources. Understandably, they realized the importance of maintaining their complex IT-based process flows, which is why they go for the best IT infrastructure monitoring tools.

With a reliable IT infrastructure management software like InfinCE, you can make the entire process much more efficient and have better transparency into the enterprise IT resources. That will translate to better and easier planning and fewer downtimes, which is vital to business success today. 

Read more: Why InfinCE Digital Workplace Should be Your Remote Work Companion

Here are the main benefits of having InfinCE as your IT infrastructure management partner.

1. Comprehensive Overview Of Your IT Infrastructure And Resources

With InfinCE, you will get detailed insights into every aspect of your IT infrastructure and resources, which helps you monitor and manage your business process proficiently. This helps in the early detection of critical trends and changes that allow you to make quicker and more strategic decisions.

2. Deliver Superior Customer Service

Efficient IT infrastructure management ensures faster provisioning, shorter downtimes, quick updates, accelerated repairs, and improved performance. All of that, in turn, leads to increased user and customer satisfaction.

3. A Unified Platform That Offers Better Transparency 

With comprehensive reporting for all the IT infrastructure components in a unified platform, you can gain deeper insights into different layers of your IT resources and the correlation between elements to make knowledge-based fault resolution.

4. Efficient Management Of Your IT Resources

With proper IT infrastructure management policies in place, you can improve the efficiency of all the IT processes and end-to-end management of different IT infrastructure components like storage, servers, networks, and devices to facilitate a smooth integration.

5. Gain Cost Savings

By leveraging the power of fully integrated IT infrastructure management software, you can avoid the requirement for temporary solutions. This means better savings in terms of the investment, while it also avoids time-wasting and data synchronization errors.

6. Increase Employee Engagement

When employees have a strong IT service management (ITSM) system and a robust digital workplace platform like InfinCE in place, they do not have to run around looking for multiple tools to perform their job roles. InfinCE offers a wide range of collaboration apps and productivity tools in its single platform, enabling employees to succeed in this remote working era. 

Read more: Top 4 Advantages of Centralized IT Administration for Your Business 

It is true that digital transformation heavily depends upon IT infrastructure. With every industry embracing digital-first approaches, it is crucial to adopt a future-proof IT infrastructure management approach. Only that can help you create the best environment for optimized cooperation between IT resources and business functions, thereby leading to better growth and success rate for your company. Talk to us right away if you want to know how InfinCE can streamline your IT infrastructure management. 

Multi-app Management Made Simple with InfinCE

If you are managing a remote team, you will know how difficult it can be to keep track of multiple projects simultaneously. Staying updated with all the movement across different projects in progress can be complicated, but it must be taken care of to ensure optimal operational efficiency. This is where digital workplace platforms like InfinCE resolve the dilemma for IT managers.

With the right set of productivity apps and collaboration tools, you can effectively manage the workload of your teams, be it remote or in a hybrid workplace, and keep up with the progress of all activities in the organization. As there are hundreds of productivity applications out there, finding the best ones to establish a robust process for managing multiple projects can be tricky. InfinCE allows you to select and integrate the app of your choice from its expanding app marketplace and see for yourself whether it is a good fit for your company.

Read more: Why InfinCE Digital Workplace Should be Your Remote Work Companion  

Choosing The Most Important Productivity Apps

There is productivity software for almost every aspect of managing a project or a team in today’s digitally moving era. With the right productivity apps in hand, InfinCE enables you to communicate with your teams, assign tasks, track performance, and develop skills more effectively. On that note, here are some of the most critical productivity apps that InfinCE offers you to get started with efficient work management.

1. Project Management Software

A project management app will have a set of multiple tools within one package. It will help manage your employees, assign different tasks, schedule activities, track time, share files, and do a lot more. With the InfinCE project management software, you get all these powerful features in one place. In addition, you can choose and integrate different apps into your system from the InfinCE app marketplace to drive better employee engagement and productivity.

Read more: Why is Project Management Software Crucial to Project Success in Remote Work Environment  

2. Instant Messaging App

Effective collaboration is the backbone of every successful business. For that, you need to communicate with your teams in real-time and get the message across with ease. The goal should be to avoid miscommunication or loss of information when different teams are working on the same project. InfinCE serves as a powerful intranet solution for your business. You can customize your messaging/ chat application to reflect your brand’s elements. 

Read more: Why Switch to a Modern Intranet Software Solution Like InfinCE  

3. Audio/Video Conference App

While communicating through instant messaging allows you to quickly share the needed information across the board, audio/video conference software will make team communication much more engaging and interactive. With a modern compatible audio/video call solution, InfinCE allows you to connect on the go with your teams using your smartphone. In addition, you can set up group calls or one-on-one calls using the InfinCE digital workplace app. 

Read more: 5 Workplace Innovations You Can Welcome with Video Conferencing  

4. Calendars and Scheduling App

InfinCE’s calendar and scheduling app allows you to ease the pain of organizing multiple aspects of your projects. With InfinCE’s calendar and scheduling features, you can have a centralized view of all the important dates to track the different tasks, events, meetings, and milestones to be covered in one place.

5. Note-taking App

Effective work management requires keeping all the important notes handy at all times. With InfinCE’s note-taking app, you can jot down every vital detail of the project or the tasks to be assigned during an audio/video conference. Likewise, it can be a space to scribble some thoughts that you would like to share with your team on the next call.

6. Time Tracking App

Tracking time is a crucial part of remote team management. It allows you to stay on top of your team’s hours on different projects while also guaranteeing accuracy in the system. The stats from your time tracking app can also help revise your time management strategies if required.

7. File Storage and Sharing App

Data storage and sharing is another essential part of effective remote team management. Without access to the required files, your teams will not be able to complete their tasks on time, which can lead to a loss in productivity and poor employee engagement. With InfinCE’s secure file storage app, you can ensure the utmost privacy for business-sensitive files while providing easy access to the relevant teams.

8. Finance and Accounting App

Managing the finances can be very difficult when you have multiple projects running and different teams working on them. Moreover, you may need to track the costs for ensuring optimal results, making a reliable finance/accounting app vital. With such a productivity solution, you can even automate everyday income/expenses to save your time.

Read more: 5 Common Remote Work Challenges Solved by InfinCE Digital Workplace Solution 

9. CRM App

A CRM app allows you to gain insights into customer behaviors and patterns, which can be used to fine-tune your products/services. A centralized CRM app will help you alter the tasks assigned to different teams on time to get the best results that will effectively satisfy your customers’ demands.

10. Digital Marketing App

In this age of digitalization, having a digital marketing app is imperative to drive the most favorable outcomes from your marketing campaigns. With digital marketing software, you can develop the right strategies, implement the tasks, assign different roles to your employees, and manage the marketing processes effectively from a single dashboard.

Read more: Visit the InfinCE app marketplace

How InfinCE Enables IT Managers to Handle Multiple Productivity Apps Efficiently

While your goal of choosing multiple productivity apps is to make the lives simpler for you and your employees, you should also follow a structured approach to managing all the apps effectively. If you end up juggling between hundreds of apps, it will not benefit your teams in any way. Therefore, InfinCE gives you an all-in-one solution to optimize productivity and boost your work environment.

With InfinCE, you can also customize the dashboard to fit the requirements of your business while integrating as many productivity apps as you need. 

Read more: 5 Benefits Of Having A Centralized Employee Dashboard In Your Business  

InfinCE makes app provisioning simple for your users. You can also remove redundant apps with a click from the platform. What’s more, you can also request a custom app in InfinCE to meet your varied business demands, especially when you are looking to build a robust CRM or digital marketing app.

More Power to the IT Manager

• Flexibility to choose any apps of their choice from the InfinCE app marketplace
• Provisioning apps to users is more simple and convenient
• Easy to remove redundant apps with a click
• Request to add custom apps of their choice
• Scale existing apps to premium versions or replace them as the business grows

Read more: 3 Actionable Steps for CIOs to Drive Post-COVID Work Experience 

From the need for quantifying performance to scaling apps to premium versions or replacing them as your business grows, you can do it all with InfinCE. In addition, it will help you remove unproductive parts of multiple projects and simplify different processes to maximize your workflow efficiency. Get in touch with us to learn more about InfinCE. 

How can an integrated cloud platform turn your business competitive?

Across the world, businesses of all sizes are increasingly managing their operations through digital tools such as an integrated cloud platform. The benefits of such a cloud platform extend not just to big businesses but also to the Small and Medium Enterprises (SME) segment where cloud technology has made a significant impact. 

The State of Cloud Adoption Amongst SMEs

SMEs are undoubtedly a major contributor to the global economy. While individually, they would not be a significant job creator, the collective market they open up for both jobs and economic contribution cannot be ignored. As competition increases every year and with pandemics like COVID-19 wrecking entire economies in a matter of months, SMEs must stay focused on delivering maximum value from minimal expenditure. As always, turning to digital transformation will be the key element that brings about a competitive edge to SMEs and helps them serve the large digital-savvy customer base worldwide.

No other technology has made business stronger and more profitable for SMBs as the feat achieved by cloud computing. 59% of small businesses that use the cloud have found to be enjoying more productivity benefits than those who are not on the cloud. Additionally, 82% of small business organizations that moved to the cloud reported that they reduced costs considerably with cloud technology.

Now let’s move back to the initial discussion about the benefits of an integrated cloud platform to manage operations, for a small business. Today, there is no shortage of cloud-based business applications that propel SMEs into the same competitive advantage position that bigger companies have with their spending power. 

So how can SMEs make the most of a cloud platform to get an edge over their competition? Here are 5 ways:

1. Connected Business Value

An integrated cloud platform for business management provides a medium for businesses to manage their entire ecosystem of digital applications in one place. From functions such as CRM and marketing automation to deal with customers and ERP and HRM to handle internal operations, there is a need to bring a streamlined workflow that connects insights from each department and makes it available for general consumption. 

Read more: 5 Reasons Why Every SMB Should Invest In An ERP Solution 

A cloud platform-based business management software empowers businesses to achieve this feat at ease. When all stakeholders of a business value chain are brought into a single collaborative platform, it becomes easier to offer better services at a faster pace to customers.

2. Easier Development of New Features

Over time, your business may require newer capabilities in its digital channels to remain competitive. These features and capabilities may be required across different applications or business departments and incorporating them should not be an overly complex endeavor. 

With an integrated cloud platform, newer business applications or features could be developed by business users with low code application development mechanisms, facilitated by such platforms. In fact, Gartner estimates that by 2021, nearly 30% of manufacturing organizations will entrust their digital teams to build new features with low code technology. With an integrated business management platform, it becomes easier to maintain a common technology architecture and extensible APIs onto which new features can be easily built and deployed.

Read more: How Workplace Technology and Culture Will Evolve in 2020 & Beyond

3. Reduced Operational Costs

Having disconnected and disparate digital applications in your technology ecosystem can push up operational costs as each system may need access to a different talent pool of specialists for any maintenance or development activity. Having an integrated platform deployed on the cloud will ensure that there is a need only for a single point of contact for all maintenance and development needs. The unified technology architecture makes it easier for newer developers to build features that can be shared across units without the need for development and deployment effort in each individual business system across units. This will greatly improve cost savings in the long run.

Read more: 3 Strong Reasons for Your Business to Embrace Cloud-based IT Services 

4. Seamless Organizational Data Management

By leveraging a cloud platform, businesses can enable different sub-functions or departments to work simultaneously on the same digital data from across systems and ensure that all have access to the latest version of files as well. With an integrated system, businesses can save on data re-engineering and re-modeling efforts for interoperability between systems. 

Having a centralized business management platform on the cloud also provides a single source of truth as far as key business data is concerned. Management can draw up analytical reports, insights on performance, evaluate metrics of growth, and much more easily from a unified system of applications that cater to multiple business units. Data synchronization and real-time updates allow organizations to maintain the integrity of business data and enable transparency between departments accessing or working on the same data.

5. Easy Cultural Adaptability

When the core business operations are managed and run by software on the cloud, it becomes easier for businesses to respond to cultural changes that may happen abruptly. A striking example is the COVID-19 pandemic which forced hundreds of thousands of businesses to transition into a work from home or remote operations model for employee safety. Those that had a digital core managed by an integrated cloud platform faced no disruption as employees could carry out their daily tasks from the comfort of their homes by securely accessing the organizational cloud system whereas those that did not use such a mechanism found their business to be disrupted for days due to delays in facilitating work from home for all staff.

Read more: How InfinCE Helps You Quickly Transit to Remote Working

How InfinCE Helps

Even before the COVID-19 pandemic shook the world, it was predicted that nearly 78% of all small businesses will fully adopt cloud computing by the end of 2020. By moving to the cloud, they not only realize the benefits of scalability and cost-efficiency but also set the pace for the rapid proliferation of digital transformation. With a powerful integrated cloud platform at the core of operations, enterprises can propel their digital future to new heights. Making the right choice for such a cloud platform is all that matters in this case. If you’re thinking about making the switch to the cloud, then InfinCE can be the answer you were looking for. 

With years of expertise in powering the digital backbone of successful businesses worldwide, InfinCE can become the central business management platform of your business handling everything from ERP to Sales and CRM functions. Get in touch with our experts to learn more.

Why Businesses Should Make Cloud their Number One Priority

In the initial days of business technology adoption, many companies were using technology only as a supporting tool for their operations. But today, these companies are turning their technology ecosystem into a mainstream revenue source. 

If you were to enquire about the most influential tech that spurred such a digital innovation for businesses of all sizes in the past decade, the answer will be cloud computing. The world of digital was thrown open for SMBs primarily with the growth of cloud computing over the last 10 years. Experts say that on a global scale, cloud-hosted workloads have grown from 45% in 2018 to 60% in 2019.

In the wake of the COVID-19 pandemic, businesses have started realizing more about the advantages of cloud-hosted digital channels. 57% of businesses that were surveyed recently report that their cloud adoption has increased anywhere between 26-31% after the pandemic’s strike. 

Besides, the growing digital-savvy consumer base is more than happy to welcome cloud-powered digital channels launched by their favorite brands. So businesses cannot turn away from the cloud-enabled customer and employee engagement channels.  

There are several factors that make cloud-based IT services the need of the hour. This post explores the top 3 reasons that accelerate cloud adoption among businesses:

1. Cost advantage

With cloud computing, an enterprise has the option to pay for only what they use from a technology perspective (pay per use). It could be anything from the number of users, storage capacity, computing power, bandwidth, or any combination of these. 

Unlike the traditional model of building an on-premise technology ecosystem that serves a large workforce to run critical business applications within a business premise, companies can tap into the power of modern-day digital platforms powered by Cloud, with just a web browser or through a mobile app or mobile site. This brings in a huge reduction in the IT operational costs and is one of the key reasons for the growth of cloud computing over the years.

2. Freedom to scale at will

For most businesses today, the rate of growth of their business will be highly dynamic in nature. There may be sudden spikes of consumer demand according to seasonal events like for example, retailers facing increased consumer spending during the holiday season. As with the spike, there may be periods of very low sales or growth volumes depending on various factors like for example the reduced spending by consumers during the COVID-19 pandemic. 

The traditional model of having a dedicated in-house digital platform to handle operations would thus require you to invest in installing high power machines and processing power at all times to meet surges in demand even though the surge will only be witnessed occasionally. With cloud-based digital platforms, businesses have the freedom to scale up or down depending on demand from their end consumers. They do not have to maintain any dedicated infrastructure, pay for full performance all through the year, or waste computing power without purpose. 

For instance, InfinCE’s cloud-based remote work collaboration platform offers you a dedicated IT infrastructure that’s well supported, maintained, and upgraded by us from time to time. This saves you from making any additional investments to spruce up your infrastructure forced by your public cloud service provider. 

3. Access to Continuous Innovation

One of the major disadvantages of on-premise software is that they turn obsolete in very short time frames. Newmarket innovations happen almost yearly or at even shorter time frames. This will force businesses to continuously invest in buying newer systems every year to keep up with competitors in terms of features. Cloud-based software on the other hand guarantees you access to a digital platform that will be constantly upgraded by the service provider based on market trends. 

As a business owner, you do not have to focus on R&D for identifying trends, incorporating newer features, and expanding the scope of the platform. All of these would be done by the service provider and offered to you instantly when the new feature is rolled out by them to the market. Be it AI or ML, big data analytics based insight generation or implementing blockchain, IoT, etc. your business will enjoy access to all emerging technological capabilities without having to worry about integrating the same to your digital channels.

Cloud-based technology infrastructure and applications will reshape the business world in more ways than one. As a business owner, your aim should be to pick the best cloud platform to manage and grow sustainably. Here is where InfinCE can be the game-changer. Some of the world’s growing SMBs trust InfinCE to handle their online work collaboration seamlessly. With capabilities such as CRM, ERP, private email, virtual private servers, custom website builder, marketing automation, etc. all available in one place, InfinCE is your one-stop destination to transition fast into a cloud-first business. 

Get in touch with us to know how you can leverage this all-in-one collaboration platform to manage work from anywhere.