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Tag: remote workforce management

Why is Project Management Software Crucial to Project Success in Remote Work Environment

  • Business Software
  • Small Business
  • Technology

Best Practices to Optimize Project Management Communication

Agile project management is highly crucial in today’s remote-first, digital-first workplace. The remote work culture has emerged as a potential solution for handling various operational aspects across companies. Remote work management brings several benefits to the table, but it is not devoid of challenges. One of the biggest concerns in managing remote teams is effective communication.

Without consistent and effective project communication between the teams, it can be challenging for the managers to execute actions as planned. Likewise, lack of proper communication will make it impossible to ensure that everyone is on the same page about the project’s status and what changes have been made to it. Ineffective project communication can lead to transparency issues between the teams, affecting their productivity and overall results.

Download White Paper: Adapting to The Changing Face of Enterprise Collaboration

Common Challenges in Project Management Communication

Most managers fail to drive the optimum outcome when managing remote teams. It is because they do not start with a well-planned communication strategy. Remote work and project management should always have a robust communication strategy so that no unwanted scenario pops up. It prevents project teams from using ineffective channels at inappropriate times.

For instance, while dealing with an urgent customer request, email communication alone may not be effective. You may have to use telecommunication, video conferencing, or instant messaging platforms to solve the customer challenge immediately. At the same time, an everyday instant messenger may not support screen sharing or file sharing. Hence, it is crucial to adopt Digital Workplace Orchestration platforms like InfinCE to manage your projects. 

Read more: How Successful Leaders Engage Employees Using Modern Business Communication Tools like InfinCE 

Communication gaps in project management can also arise when some team members are not updated with the project’s progress. For example, suppose someone is handling the design aspect of the project and fails to update the design status to other members. In that case, the production team will have to wait until they receive notification regarding design completion. This can lead to trust and transparency issues and minimize employee productivity. 

Another challenge in project management communication is that managers often do not have the means to fine-tune their strategies as per the project’s progress. Even though the project communication management approach fits the implementation needs, companies may need to accommodate frequent change requests from the customer. It’s crucial to refine the communication and collaboration strategy to match the changing project management demands.

Read more: Business Process Management Strategy for your Small Business 

How to Ensure Project Management Communication Success

When developing the project communication plan, you need to determine how you can pass on the relevant information to the team members in due time. It’s also important to decide how you can share the necessary files and documents with the appropriate parties for carrying out their jobs. InfinCE’s project collaboration software can simplify all these processes.

How to Choose a Project Management Platform

An all-in-one project collaboration platform like InfinCE can come in very handy in team management, as it gives you an effective communication channel for different purposes. InfinCE’s project management software helps you handle knowledge management and data sharing functions. It allows you to oversee the progress and status of various project aspects on a unified dashboard.

Read more: 5 Key Features Every Project Management Dashboard Should Offer 

By adopting a reliable project management platform like InfinCE, you can rest assured that a proper communications workflow is in place. InfinCE helps deliver the data that your team members require to perform their job roles at every stage of the project. Moreover, it can also serve as a channel to collect feedback and improve the project management communication system to guarantee optimal results. InfinCE helps build trust among the team members by making your process more transparent.

Read more: 5 Ways A Project Management Tool Can Help Your Business Grow 

Best Practices to Handle Project Management Communication

Along with an all-in-one project management platform, you also need to implement the best project management communication strategy. The next step is to confirm if the strategy works as intended. As a business owner, you should regularly monitor the strategy. It includes conveying insights generated at each point of the project management process, how and where the data is processed, and how the team members apply insights to improve their work. 

Analyze the efficiency of your project communication strategy at regular intervals to identify any communication gaps and take steps to address them. Keep an eye on how your team members use the project communication platform. Review how project managers use the digital workplace platform to share team and project updates and dashboards. Project management software like InfinCE also helps encourage virtual socialization among team members. You can also use it to assess the performance of your project communication strategy and make changes if needed. 

Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce 

Tips to Manage External Communications

An agile project management tool allows you to communicate with all the parties involved in a project to ensure that you can reach your target outcomes on time. For instance, InfinCE OpenProject enables you to grant access to external users like your clients and other stakeholders. This improves the stakeholders’ visibility over the project’s status. They can recommend insights relevant to the execution of a specific project process. 

You can also manage access to the communication funnel for document sharing internally and for other purposes externally. This will help the team members find the required information instantly, which leads to improved transparency and productivity. On the other end, having a unified communications channel will make collaboration with clients and suppliers much easier for your team members.

Read more: 5 Must-have Features In A Project Management Tool For Small Businesses 

The Closing Note

Besides a robust communication strategy, you also need to ensure appropriate communication at the end of a project. Project management communication will help you confirm that the results meet the intended quality. You can also refine the approach and the process in due course.  

Communication should continue even after completing the project. Employee recognition, social conversations, and casual interactions go a long way in boosting remote team morale, which will eventually lead to high-end productivity and performance.InfinCE is a digital workplace orchestration platform that offers a vast array of collaboration apps, productivity tools, custom dashboards, centralized and private IT infrastructure, custom branding elements, a curated app marketplace, and a host of other features. Talk to us and find out how InfinCE can be your best project management companion.

Aarathy is a Senior Digital Marketing Analyst at InfinCE. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding, and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.

More posts by Aarathy Jayakrishnan

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    5 Ways to Ensure that Digital Workplace Complexity Doesn’t Bog Down Workforce Productivity

    • Business Software
    • Cloud
    • Small Business
    • Technology

    Demystifying Digital Workplace Complexity for a More Productive Workforce

    The concept of a digital workplace has picked up steam ever since the COVID-19 pandemic forced thousands of companies worldwide to shift to a completely remote mode of working for their employees. The scale at which this transition happened and with no preparation time meant that enterprises needed to be at their killer best in enabling seamless adaption of the new normal of work. A Gartner survey points out that over 68% of C-Level executives have agreed that they have active involvement in enabling a digital workplace within the organization.

    Read more: 10 Tips for First-time Remote Managers to Handle Their Teams Effectively

    On the business front, the enterprise world is witnessing a massive shift to digital that was unprecedented and driven mainly by the need from customers who are now more digital-savvy and demand more digital-friendly services for all their needs. The COVID-19 pandemic was an accelerator to this phenomenon as now people rely on digital for pretty much all needs ranging from shopping to education, banking, and entertainment. Nevertheless, the pace and scale of growth in the digital ecosystem have also put enterprises in a tough spot requiring them to accelerate their operations into the digital realm. In other words, they need to adopt digital workplace solutions to remain competitive.

    From customer interactions to internal celebrations, nearly all events have now transitioned into a virtual model. These add up the digital complexity levels in the organization that already had a long list of digital workplace solutions to help them out even before the pandemic made its impact felt. Simply adding newer tech into the digital enterprise ecosystem can negatively impact workforce productivity. A business needs to execute an effective digital workplace strategy that can help employees leverage the right software tools and work more efficiently in their daily routine.

    Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company  

    Here are some tips for building a digital workplace strategy to ensure that digital workplace complexity does not reach extreme levels and negatively impact workforce productivity:

    1. Create awareness

    The first step in ensuring that your employees have a firm grip on the digital ecosystem within your organization is to build awareness about the ecosystem. Employees need to be trained and made aware of the need for each tool or the digital workplace solutions that the company invests in and how they can perform their roles better with their aid. Awareness building should be a continuous activity wherein different teams can be segregated based on the applications they need access to and regular sessions on new features, updated functionality, and usage instructions to be followed during different phases. The process should start from the employee on-boarding stage itself, and companies need to keep a tab of their activities that promote awareness.

    Download White Paper: How A Digital Workplace Streamlines Business Performance

    2. Focus on employees instead of tech focus

    While enterprises love to boast about having the latest tech on board in their digital landscape, the practical use of the solution should empower employees to do better in their jobs. Just because a new platform has the latest tech stack, it does not really need to be in your organization. Evaluate software based on the usability it has for your employees, the scope it covers for your unique digital workplace needs, and the business purposes or challenges it can address.

    3. Define business goals and metrics for digital workplace solutions

    A critical issue that leads to digital workplace complexity is the lack of understanding of the enterprise’s goals. Most organizations do not know why they need to adopt a digital solution or integrate it into their present ecosystem. They also fail to understand how the new digital workplace solution can help them measure progress with the right metrics to evaluate their competence. By defining quantifiable goals for the business and creating relevant metrics to measure progress, the organization focuses on utilizing digital solutions for their intended purpose or outcomes. For example, one key goal for bringing in a digital collaboration tool is to minimize the number of physical meetings or utilization of meeting rooms. For this goal, the metric evaluated could be the number of meetings that have been done online instead of utilizing a meeting room.

    Read more: An 8-Point Checklist to Enhance The Modern-Day Digital Workplace

    4. Establish communication guidelines

    When communication between folks in different hierarchical and organizational structures happens, there will be situations where these could be confusing and ultimately create trouble for the organization. One such challenge for employees is that they need to pay attention to multiple channels when communication happens virtually and through different media like email, intranet, organizational VOIP. 

    You can overcome this challenge by including proper guidelines in your digital workplace strategy. Set the policies on which medium to use for a relevant topic or context of communication. The policy should also include which information is to be communicated through which medium. For instance, an organization-wide policy update information should be circulated throughout the company and hence would be wise to publish it via email or the company-wide intranet.

    5. Fostering decentralization

    In the traditional enterprise ecosystem, decisions were mainly made at the C-Suite or leadership level with very little autonomy for staff in lower hierarchies. But today, the scenario is different as successful organizations focus on empowering staff at all levels to reduce dependencies and make their own decisions for tasks that impact their operations. When digital workforce solutions are incorporated to help employees, this principle of decentralized decision-making needs to be considered. By enabling employees to have a fairer share of participation in an enterprise’s decision-making, they can innovate faster and scale up efficiency without delays. Your digital workplace strategy should focus on incorporating tech that empowers employees to take ownership rather than be plain users.

    Read Case Study: How Fingent Achieved Breakthroughs in Collaboration with InfinCE Digital Workplace

    From enabling better collaboration to fostering an engaging environment for employees, a digital workplace is a crucial pillar for a sustainable future in the business world. Reports show that over 77% of organizations have prioritized digital workplace as one of their key goals for growth. As the workplace embraces a host of digital solutions, businesses need to ensure that their productivity and efficiency aren’t affected due to overly complex digital environments. Creating the perfect digital workplace strategy combined with a world-class digital workplace orchestration platform like InfinCE can bring out the best in your people. Chat with an expert to learn more about InfinCE. 

    Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

    More posts by Ishaque Valasseri

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      10 Tips for First-time Remote Managers to Handle Their Teams Effectively

      • Business Software
      • Small Business
      • Technology

      Managing a Remote Team Successfully During COVID-19

      The remote work culture has become more than a trend today and evolved into the mainstream practice for many companies across the world. While remote working does have many advantages, it comes with quite a few challenges, especially when you have to start managing a completely remote team all of a sudden.

      Read more: Best Practices to Remotely Manage Your Business During COVID-19

      To effectively navigate the challenges of remote team management, you need to be aware of the significant factors that can affect job performance and level of engagement. You also need to prepare a robust strategy to ensure that everyone in your team delivers their best capability along those lines. This post covers a few tips to manage remote teams efficiently and drive success for your organization.

      1. Get the right project management software

      This is the most critical aspect of managing a remote team. When working across different time zones, you need to invest in a reliable digital workplace orchestration platform with excellent online communication and work management features. This will help to add more value to your remote working culture while ensuring that you have the right tools to plan tasks, manage projects, track employee performance, and do much more, all under one roof.

      Read more: 5 Ways A Project Management Tool Can Help Your Business Grow

      2. Schedule every day check-ins

      Daily check-ins may seem tricky in a work from home scenario, but it is a vital ingredient for managers and teams new to remote work culture. An email, call, or text message is enough to check with your team and know how they are doing. However, it would be even more effective to use video conferencing to bridge the gap of face-to-face interaction. You can get all these features in an all-in-one team collaboration software, which makes daily communication so much easier for you.

      3. Set your expectations right

      Your company will have certain expectations for each of the employees in your team. You need to communicate those expectations clearly to your team and get their feedback on whether they align with the same. It is even more critical to reassign your team members to new tasks. Having clear targets for the work hours, availability, team meetings, and project deadlines will help ensure that everyone delivers their best performance to meet the expectations.

      4. (Re)Work on your communication skills

      You are going to use an online communication platform for managing your remote team. This means that you need to understand how the team management software works, its features, and how you can use it to bring value to your team. You may be familiar with using some online communication channels, but the stakes are higher when it comes to remote team collaboration. So you need to develop your writing skills and virtual meeting strategies to ensure that your team is on the same page when you work on a project.

      Read more: 7 Ways to Improve Team Collaboration in 2021

      5. Use video conferencing often

      While telephonic and written conversations should be a part of your day-to-day team management regime, it is also necessary that you incorporate video conferencing to build rapport. This way, you can assess the body language of your employees and see how they react to a change in plans or a new assignment. It will also help you identify some non-verbal clues that indicate if something is wrong with your team members. That will, in turn, allow you to address the situation proactively before it becomes a significant problem.

      Read more: 5 Workplace Innovations You Can Welcome with Video Conferencing

      6. Have regular team meetings

      Apart from daily check-ins, you should also schedule regular team meetings to discuss the current project and its status. It will help you assess the progress of the job at hand to meet the deadlines as expected. Moreover, regular team meetings can help brainstorm different ideas for new projects while imparting a sense of involvement to everyone in your team. You can also ensure that everyone is up-to-date and works towards realizing the company’s common goal.

      7. Focus on the outcomes

      It is imperative to focus on the result rather than the process to ensure the optimal engagement of your team members. At the same time, you should also evaluate the process constantly and find ways to improve it to drive better efficiency from your employees. Therefore, you need to define the goals upfront and focus on reaching the target by letting your team members develop the plan of action they feel more comfortable with and execute well.

      Download White Paper: Adapting to The Changing Face of Enterprise Collaboration

      8. Provide help whenever needed

      To build a successful remote team, you should be able to address the requirements of all your employees whenever needed. For instance, if your team comes across an unexpected problem related to the project at hand, you should be there to clarify whatever doubts they have to minimize downtime. Here too, video calls can help you identify if your team members feel low or unmotivated to complete a task. At that point, you can pitch in and give them a helping hand to finish the job as required.

      9. Encourage social interactions

      Social isolation is a significant challenge in remote working. Therefore, you need to build a remote work culture that integrates informal social interactions in a traditional office setting into your online communications. From virtual weekend meet-ups to after-office casual talks, encouraging social interactions within your team will boost employee morale and engagement. You can even plan virtual pizza parties, happy hours, or employee recognition sessions for non-work-related conversations.

      Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce

      10. Mentor more, manage well

      The best remote team managers prefer to be mentors who guide their teams on different aspects of their job roles rather than “managing” them. Leading by example always works, be it in a traditional office scenario or remote work culture. Make sure that you are more of a mentor and coach to your team. It may require taking new initiatives to address the challenges your team is facing, but it will be worth the effort to develop a successful remote workforce.

      These are a few ways, which will help you ensure effective remote team management. As every industry is going global and digital, it is high time to adopt the right approaches and tools that make your team more efficient and gain a competitive advantage in the market.InfinCE is a digital workplace orchestration platform that allows businesses to manage their employees, projects, and operations seamlessly in a remote-first world. Request a demo to see InfinCE in action.

      I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

      More posts by Ashni Lukose

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        A Guide to Improving Workplace Collaboration for the Modern Enterprise

        • Business Software
        • Small Business
        • Technology

        How can businesses enhance workplace collaboration in the digital era?

        The COVID-19 pandemic is a crucial driver of change in recent human history. One of the most prominent disruptions it brought about was the closure of offices and workplaces worldwide, pushing millions of employees to work remotely from their homes as much as possible. Organizations that have long followed conservative policies and restricted employees from availing work from home options were forced to transition into an utterly remote mode of working in a matter of days. A year passed and what leading research and survey reports are pointing out is that the remote work culture that pushed its way into the spotlight in 2020 is likely to remain at large in the new normal. A Gartner survey of top CFOs revealed that 74% of respondents were planning to permanently shift a section of their employees to a complete remote mode of working even after the pandemic.

        Firms opting for a majority remote work policy can leverage several benefits such as:

        • Improved work-life balance for employees
        • More productive work hours
        • Lower operations cost with very little physical office space utilization required
        • Better talent sourcing as remote work allows a global hiring scale. 

        However, as firms move into remote work operations, the question of building a team culture arises. Many firms are wondering how to improve collaboration among their employees when most of the staff work remotely.

        The answer to this problem lies predominantly in two parts. 

        • The first part lies in creating a cultural shift to make your employees more accommodative of remote work demands and act responsibly with the freedom of flexibility granted. 
        • The second part is empowering employees with the right digital workplace tools to help them succeed with their daily routine when working from anywhere. 

        On this note, let us explore the top five ways to help employees improve workplace collaboration.

        Read more: 3 Ways a Workplace App Helps Manage Your Business During COVID-19

        1. Streamline communication

        The most critical aspect of achieving collaboration efficiency in the workplace is establishing a seamless communication framework. Should leaders address employees from time to time, peer-to-peer communication, or external client or vendor communication, there should be a robust communication ecosystem. It should comprise a powerful email system, instant messaging capability, intranet facility for employee engagement, feedback surveys and corporate announcements, business phone systems functioning over VOIP technology, and so on. 

        Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce

        Organizations need to define and implement an effective communication policy that outlines a framework that guides staff to find the right personnel for a query and the right medium to reach out to them. This will enable better and more productive communication, especially when employees are not working together in a physical space.

        Download White Paper: How a Digital Workplace Streamlines Business Performance

        2. Enable productive meetings

        In almost all workplaces, tasks are often driven to completion through effective teamwork. For team members to remain in sync with each other and other dependent teams in a larger project exercise, there is a need to facilitate effective meetings or discussion sessions periodically. Daily stand-up meetings and monthly or weekly review meetings are a few examples of sessions that team managers can plan to foster a unified work approach. When remote work mode comes into the picture, enterprises must on-board digital workplace platforms like InfinCE that allow seamless audio and video conferencing capabilities. These would enable online meetings and discussions to happen more engagingly and interactively. Besides, colleagues can also get a chance to see each other once in a while which is an excellent social culture that promotes healthy collaboration in the absence of physical office activities like teatime chats and team lunch breaks.

        Read more: 10 Ways to Deal with Modern Workplace Distractions and Chaos

        3. Seamless information access

        Once communication policies are set in place, the next important aspect in facilitating an improved collaboration experience in the workplace is seamless information access. Employees may require access to critical organizational information such as contacts of other employees or customer information, access to marketing or technical collateral for work tasks and customer engagement, information such as policies or IT guidelines, and much more. To promote seamless information access, organizations must ensure that they have a centralized information repository on their internal workforce collaboration platform. It should promote secure file access, exchange, and privileged access provisioning to ensure that confidential information is guarded against unauthorized access. Information access needs to be ensured from multiple devices such as laptops, smartphones, and from anywhere.

        4. Empower employees with productivity tools

        In the digital era, employees need access to multiple productivity tools to manage their workloads. These may include document tools, spreadsheets, presentation tools, and report generation tools to ease their daily task effort. Enterprises must provide seamless access for employees to such productivity tools and ensure that these tools offer instant virtual collaboration so that different employees can work together using these tools and collectively drive tasks to completion. It will be vital in a scenario where a majority of the workforce is engaged in remote work.

        Read more: An 8-Point Checklist to Enhance The Modern-Day Digital Workplace

        5. Enable efficient project and task management

        Another helpful feature or productivity tool to have in a workplace is an efficient task manager, which will enable seamless coordination between different dependent teams or individuals and help manage responsibility while transparently improving collaboration efficiency. Team members need to be aware of how their task progress impacts the work of others. They also need to know the dependencies that should be managed transparently. 

        Read more: 5 Ways to Secure Your Meetings When Using Video Conferencing Software

        As businesses continue to navigate new norms in the digital era, workplace collaboration becomes a significant pillar for overall business success. This is where InfinCE can be the one-stop enterprise management solution that helps manage people and serves as a robust digital backbone for your business. 

        Read more: How Successful Leaders Engage Employees Using Modern Business Communication Tools like InfinCE

        InfinCE covers all aspects from operations to customer relationship management and employee management with its wide range of enterprise apps available for each function. Get in touch with us to explore how your business can improve workplace collaboration by on-boarding InfinCE into your digital ecosystem. If you are excited to get on-board and try the powerful work collaboration software, we would like to invite you for a 30-day free trial here.

         

        Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

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          Improving Virtual Desktop Infrastructure Performance with Real-time Monitoring

          • Business Software
          • Cloud
          • Small Business
          • Technology

          Benefits of Monitoring Your Virtual Desktop Infrastructure in Real-time

          As more and more companies send their workforces to operate remotely, the IT market is witnessing a surge in demand for VDI (Virtual Desktop Infrastructure). The development of the high-performance network 5G and next-generation computing devices make VDI an integral aspect of cloud computing today. 

          For those who are not familiar with VDI, here is a simple definition. Virtual Desktop Infrastructure (VDI) refers to the technology that employs virtual machines to manage virtual desktops. It hosts virtual desktop environments on a centralized server so that they can be deployed immediately upon request by end-users. It differs from desktop virtualization in the sense that VDI can be both persistent and non-persistent.  

          Desktop virtualization is a general umbrella term that covers any technology employed to break-up a desktop environment from the system hardware that is used to access it. While Virtual Desktop Infrastructure can be considered a type of desktop virtualization, VDI can be implemented in multiple ways like managing remote desktop services.

          Read more: How IT Teams Can Prepare to Support Remote Workforce During COVID-19 

          How Virtual Desktop Infrastructure Works

          Virtual Desktop Infrastructure uses a hypervisor to separate a server into different virtual machines that have the capability to host virtual desktops. These virtual desktops can be accessed by end-users remotely from their devices, while the host server will do all the processing and manage the allocation of resources. VDI can also have software-based gateways to let users connect to the appropriate virtual desktop environment securely.

          In persistent Virtual Desktop Infrastructure, users connect to the same virtual desktop environment every time they access it. This makes it easier to customize the desktop for their specific needs, such as a personal physical desktop. In non-persistent VDI, users connect to generic virtual desktop environments, and there is no need to maintain any customized desktop environment between sessions. This allows companies to manage their resources effectively with a large set of employees that do not need a tailored desktop.

          Key Benefits of Virtual Desktop Infrastructure

          In the modern-day scenario, VDI can help businesses overcome the challenges that legacy systems posed. This can be in terms of user mobility, ease of access, security, flexibility, and performance. Organizations can now use hyper-converged infrastructure to facilitate greater scalability and high performance at significantly low costs. 

          Although VDI may seem a bit complex to some businesses, the enterprise adoption of Virtual Desktop Infrastructure can benefit the company.

          1. Effective Centralized Management

          VDI works based on a centralized format, which allows the IT team to update, patch, or configure multiple virtual desktops within the network quickly.

          Read more: Top 4 Advantages of Centralized IT Administration for Your Business 

          2. Seamless Remote Access

          VDI lets users connect to the virtual desktop environment from any location using any device, making it more flexible and convenient for different teams to collaborate on a project.

          3. Better Cost Savings

          VDI handles all the processing tasks at the server level, which keeps the hardware requirements for end-user machines in check, leading to better cost savings for the organization.

          4. High-end Security

          VDI manages data on the server, making it easier to protect sensitive enterprise information with high-end security features rather than managing security at multiple endpoint devices.

          5. Superior Performance

          VDI can be used in all kinds of business scenarios as it allows deploying virtual desktops for end-users on-demand efficiently, thereby boosting the remote workforce’s performance.

          Virtual Desktop Infrastructure is also ideal for organizations that have BYOD policies in effect. As the centralized server will handle all the processing jobs, VDI can accommodate a broader range of devices while maintaining endpoint security and data integrity. However, managing VDI involves dealing with an extreme level of complexity. So, there could be many scenarios that will create challenges for the company.

          Read more: 5 Ways Virtual Private Server Make a Difference to Your Business’s Digital Future 

          How Virtual Desktop Infrastructure Monitoring Helps

          The most common challenges in employing VDI are:

          • interruptions in the network connection, 
          • poor user experience, and 
          • issues related to functionality. 

          Troubleshooting virtual desktop environments can be overwhelming for the IT team. So, using Virtual Desktop Infrastructure monitoring tools is a viable solution.

          VDI monitoring refers to monitoring, reviewing, and managing the functions, operations, and performance of the Virtual Desktop Infrastructure environment in an organization. It allows easy implementation of troubleshooting steps while facilitating security appraisal and better performance management. Nonetheless, VDI monitoring involves dealing with several processes and methodologies across the virtual desktop environment endpoints and the hypervisor layer, making it an intricate and extensive process.

          VDI Monitoring: Setting Up the Objectives

          Virtual Desktop Infrastructure monitoring uses a dedicated application or a virtual monitor to manage its operations. This allows the system to track user activity, operational status, security features, resource allocation, and more at every layer of the VDI. This makes it essential to define the monitoring platform’s objectives to effectively address all the problems related to operations, connectivity, and infrastructure. In general, the VDI monitoring tool should:

          • Provide the necessary insights on all the levels of the VDI, including the hypervisor, virtual machines, and software-based gateways
          • Provide extensive visibility of the networks, routers, communications links, servers, and applications of the platform
          • Provide reports based on these levels of visibility to resolve the identified problems in the infrastructure or general platform

          VDI Monitoring: Choosing the Tools

          Selecting the tools for Virtual Desktop Infrastructure monitoring relies on the nature of the problem. Some VDI monitoring tools are designed to address the server-side issues, while some focus mainly on the client-side issues. Nevertheless, VDI monitoring should be based on a broader outlook of problems at every level of the infrastructure and the platform. Typically, VDI monitoring tools can be classified into three groups:

          • Management and monitoring tools from VDI solutions providers that work on a licensing scheme and are more administration oriented
          • Tools specially designed to review, monitor, and manage VDI platforms, which support the development of a hybrid structure for problem resolution
          • General-purpose monitoring tools that cover VDI projects and allow organizations to evaluate the performance of the platform based on varied metrics

          Ensuring Success

          To ensure successful Virtual Desktop Infrastructure monitoring and guarantee optimal performance, it is vital to choose a reliable VDI monitoring tool packed with powerful features to track every aspect of the virtualization platform, network, applications, and server. Simultaneously, IT teams should be trained in employing VDI architecture, its various transactions, and elements. IT teams should also possess the technical knowledge to monitor the VDI in real-time to ensure that all the operations continue running smoothly.

          InfinCE, a remote work platform, empowers your remote teams with access to their digital workspaces through powerful, secure, and flexible virtual desktops, anytime. Focus on your business, while we take care of the setup and maintenance of your virtual desktop infrastructure (VDI) and applications. Get in touch with us to learn more. 

           

           

          I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

          More posts by Ashni Lukose

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            7 Ways to Improve Team Collaboration in 2021

            • Business Software
            • Cloud
            • Small Business
            • Technology

            “If everyone is moving forward together, then success takes care of itself.” – Henry Ford.

            Team collaboration is the main element in a business that spurs innovation, develops creativity, enhances productivity, and boosts employee satisfaction. When individuals come together openly, all the processes and objectives become more streamlined, steering the team towards a better success rate of achieving a common goal. A collaborative atmosphere makes each team member a potential resource or a tool that other members can rely on to make better decisions. This healthy employee relationship is what makes a company anticipate better business performance and productivity.

            Team collaboration has always played an essential role in ensuring business growth. Post-pandemic, it has become indispensable to unite your employees and overcome the work silos that remote work culture has spiked. Setting up effective team collaboration in your organization requires proper planning and strategy.

            The inevitable role of a team collaboration software

            For creating an impactful collaborative environment, you may want to make use of team collaboration software like InfinCE. A team collaboration tool comprises all the essential features and functionalities needed to enhance your organization’s teamwork. 

            For instance, InfinCE facilitates quick and streamlined communication among employees through live-chat, video calls, and virtual meetings, a crucial factor in improving teamwork.

            Read more: 6 Ways Online Collaboration Software Helps Manage Your Virtual Team 

            As far as improving your team’s collaboration strategy, you can consider these tips in 2021. 

            1. Combine innovative ideas

            In addition to bringing ideas and plans to the table, a project manager is also responsible for weaving in their teams’ suggestions, ideas, and objectives to achieve a perfect amalgamation. A project involving complexity and multifaceted elements require agile policies, including innovation from all stakeholders and parties to achieve goals. Real-time data availability helps participants comprehend and differentiate between advantageous and disadvantageous actions and instantly make amendments. It implies that successful team collaboration combines the most-suitable ideas and the promptness of being adaptive and flexible.

            2. Everyone must have a say

            Effective team collaboration is an art that requires filling the gaps between differing ideas and transforming them into feasible solutions. A collaborator needs to be an active listener to get to the root of an idea or proposal. Listening patiently to everyone with a stake in the outcome is inevitable to map the course better. When everyone has a voice in the room, it becomes easier to confirm and clarify the information shared and discuss the details in real-time. This way, a great collaborator can respond effectively when all participants’ suggestions have been duly heard.

            Implementing this strategy for team collaboration is very important as team members want to feel valued and be ensured that they are more than just employees.

            3. Create an energetic environment

            An ideal collaborator must ensure that everyone is working with enthusiasm. For this, they can stimulate motivation and energy into a team meeting or group conversation by allowing the team members to share their ideas and suggestions. A collaborator must always appreciate team members who play their part well. Criticisms should be polite and thoughtful and help employees realize their role and its significance in making the project successful.    

            Issues that need attention should be discussed in such a way that the discussion motivates the team. The most vital asset of a successful project is a team that collaborates well.  

            4. Sustain a friendly atmosphere

            As a collaborator, you must always be open and available to suggestions as you never know from where you may get that million-dollar idea. Not only this, but a friendly atmosphere is also vital for building trust among team members. When employees feel confident and comfortable to share their opinions and concerns, it becomes easier to make workplace relationships successful. Keeping your door opens to new suggestions, accomplishments, and thoughtful criticisms empower the team collectively. This practice leads to healthier teamwork, better trust, quick problem-solving, and eventually enhanced business performance.

            Read more: How Successful Leaders Engage Employees Using Modern Business Communication Tools like InfinCE 

            5. Transparency brings excellency

            An effective collaborator is not concerned with roles and titles as much as they are with the results. When a group member brings a sound suggestion to the table, the collaborator should always give full credit to the team or individual to motivate them.

            Besides, an effective collaborator should share information and define expectations throughout the board. Such transparency in communication allows team members to trust the company for keeping things apparent. When the required details are shared with the team, it brings a sense of workplace community, augmenting the spirit of collaboration among employees.

            6. Work should feel like fun

            A project or a company tastes success when trust, motivation, and morale are high among the employees. Organizations need to motivate team members by organizing team outings, dinner parties, games, and events that help build strong connections between various departments. 

            Building such a fun and friendly atmosphere among team members fosters a sense of accountability that goes past schedules and deadlines.

            7. Rise above inflexibility

            Just like the joined blocks that make up a building, team collaboration builds up a workplace. Although workgroups are known for tending to the silo, modern workplaces function well when employees have the freedom to work without boundaries. Instead of working individually, foster team collaboration to ensure that all the members are accountable for their participation.

            Effective team collaboration in business ensures that individuals realize their value in helping a company achieve the desired objectives collectively. Team collaboration helps transform a business environment into an atmosphere that makes employees feel like family.

            Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software 

            Benefits of integrating InfinCE team collaboration software

            • InfinCE offers enhanced data security by ensuring data privacy through advanced firewalls, virtual private servers, and encryption-based access.
            • Reliable support through various communication channels like phone, email, and live chat helps companies determine the appropriate solutions.
            • The zero-coding feature of InfinCE allows you to set up a domain, mail server, website, and business applications in no time.
            • No hidden charges if you ever wish to increase your server capacity and data storage.
            • The user-friendly interface allows you to carry out tasks quickly and uninterruptedly.

            Read more: 5 Features of InfinCE that will Transform The Way You Work 

            Whether your business needs to build an IT infrastructure or requires specific apps for team collaboration, InfinCE helps you get the desired business tools and software to achieve your objectives. Get in touch with our expert to understand how InfinCE can boost team collaboration at your workplace.

            Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

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              How Successful Leaders Engage Employees Using Modern Business Communication Tools like InfinCE

              • Business Software
              • Small Business
              • Technology

              How InfinCE’s Online Collaboration Software Facilitates Effective Business Communication

              Effective communication plays a significant role in business success. Having proper business communication channels means having a highly-engaged workforce, which boosts employee morale, performance, and productivity, leading to higher returns. Employing robust business communication tools will enhance communication within your organization.

              The importance of ensuring seamless communication between the team members can be felt more deeply at present, as every industry is shifting toward a more remote-friendly work culture. Hence it is essential to have a reliable online collaboration software that offers all the features for improving employee engagement and productivity. With an all-in-one collaboration platform, enterprises can facilitate effective employee communication and address many existing gaps in their productivity and work environment to achieve better revenue.

              Read more: 3 Ways a Workplace App Helps Manage Your Business During COVID-19 

              The role of business communication tools in today’s work culture

              Business communication can be defined as the process of “exchanging information to promote an organization’s goals, objectives, aims, and activities, as well as increase profits within the company.” Effective business communication also implies how the management and employees interact to realize the company’s goals while focusing on improving organizational practices and reducing errors.

              Enterprise collaboration software allows businesses to keep the communication channels open for better teamwork between different company departments and between the management and employees. Organizations can use business communication tools to generate new ideas, find solutions for specific problems, make proposals and sales plans, identify the right marketing strategies, reach agreements, and execute the decisions.

              Read more: 6 Ways Online Collaboration Software Helps Manage Your Virtual Team 

              Advanced online collaboration software like InfinCE comes with features to capture various forms of data to track sales performance, monitor employee productivity, analyze your marketing campaigns’ performance, and more. It results in better collaboration between the teams and helps foster a work environment that motivates everyone to achieve better results.

              How to make the most of enterprise collaboration software

              By integrating an all-in-one online collaboration platform in the company work culture, you can stay on top of the employee engagement problems, recognize any communication gaps, get instant feedback from employees, and predict your workgroups’ changing needs. 

              Below are some ways to leverage the maximum potential of business collaboration software and ensure superior employee engagement.

              Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company 

              1. Keep your team aligned with your mission

              Defining your company’s mission and values to your team members will help them provide sincere feedback on how they feel about that and play a role in achieving the business goals. You should also answer any questions they have and keep the channel open for discussions. Encourage a free exchange of ideas, which you can incorporate for making future decisions. At the same time, keeping your employees aligned with the objectives will make them feel more valued and lead to better productivity.

              2. Plan strategic initiatives with your team

              You need to express the strategic initiatives of your organization clearly with your team and ask them to provide any inputs and ideas that they may have. Real-time collaboration software can help you plan the strategic initiatives alongside your team, ensuring that everyone is on the same page and understands what they need to do to achieve those goals. Likewise, it will also ensure that your employees brace themselves for the upcoming changes in the company’s direction that may affect their work.

              3. Create a dedicated two-way communication channel

              Listening to your employees is very important to ensure that you have a flawless two-way communication channel in your organization. Just as you deal with your customers’ grievances, you should make sure that you address the problems cited by your employees. Following a feedback system and encouraging employees to express their views during team conferences can help you gain valuable insights into your company’s work culture. It will also enable you to identify any roadblocks that affect productivity. 

              Advantages of choosing InfinCE for business communication

              InfinCE is an all-in-one enterprise collaboration software that allows you to maintain a competitive edge in the industry with innovative features. Unlike the usual business communication tools, InfinCE offers you a complete suite of productive features to ensure effective collaboration between your employees and the management and do a lot more.

              Read more: 5 Features of InfinCE that will Transform The Way You Work 

              1. Streamlined communication with live chats

              It is possible to miss out on important messages when you communicate through emails, especially if they have multiple recipients or long threads. InfinCE solves this problem by allowing you to communicate through individual and group chats. You can also share local files through the live chat for real-time collaboration.

              2. Seamless team meetings with audio/video calls

              Video meetings can quickly eliminate communication gaps, due to which most online collaboration software mainly focuses on offering video conferencing features. InfinCE goes a step further by providing group or one-on-one audio/video call options with file-sharing capabilities and high-end security features so that you can enjoy enhanced business communication.

              3. Improved collaboration with online office tools

              InfinCE gives you access to a wide range of online productivity tools to make employee collaboration simpler in your company. You can easily access these office tools to manage your company data in various forms and collaborate with your employees on the go for realizing efficient results.

              Read more: An 8-Point Checklist to Enhance The Modern-Day Digital Workplace 

              You can also get many other functionalities with InfinCE that make business communication effortless while allowing your employees to be more productive and achieve the company goals quickly. As employee engagement relates to your team’s level of commitment and their connection to your company, such an all-in-one enterprise collaboration platform can be a critical driver for your business success. Contact us to explore InfinCE further. 

              I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.

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                3 Ways a Workplace App Helps Manage Your Business During COVID-19

                • Business Software
                • Small Business
                • Technology

                The Key Benefits of Using a Unified Workplace App for Modern Businesses

                The COVID-19 pandemic has drastically changed every aspect of how businesses used to operate. It has also led to the need for accelerating digital transformation and using corporate technology productively and efficiently. As more and more organizations adapt to working remotely, workplace apps have emerged as a reliable solution to meet their varied needs.

                Read more: Key Predictions on How Workplace Technology and Culture Will Evolve in 2020 & Beyond  

                These apps for the workplace help employees maintain efficient communication, stay on top of their productivity, and collaborate with team members, clients, and customers to deliver the desired outcome. However, this has also spotlighted finding a reliable workplace app that can optimize their business operations.

                Read more: 6 Ways Online Collaboration Software Helps Manage Your Virtual Team 

                How Workplace Apps Enable Seamless Collaboration

                A recent Gartner poll revealed that around “48% of employees would likely work at least part of the time remotely after COVID-19”. That means companies need to find the best platforms to help their workforce collaborate digitally and tweak their employee experience strategies for the best results. Using different workplace apps for various processes such as video conferencing, project management, or team collaboration is possible. However, a unified workplace app that combines all these features under a single dashboard makes things easy.

                Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software  

                An all-in-one collaboration platform will also give businesses advanced employee monitoring tools to ensure maximum productivity. As organizations are looking to adopt nontraditional employee monitoring tools, an integrated workplace app with remote worker monitoring features can considerably reduce the operating costs. Moreover, advanced all-in-one collaboration apps also allow administrators to use employee information and analytics for ensuring their health and safety data, which will be vital in the post-COVID era.

                Read more: 10 Benefits of Using Business Communication Apps to Future-Proof Your Company  

                How to Maintain Company Culture in the Post-COVID Era

                Choosing the right workplace apps will also have a significant impact on company culture in the post-COVID period. According to USA Today, “When employees do start to return to the office – and those dates keep getting pushed further and further back for many organizations – some companies plan to implement rotating schedules to reduce the number of people in a given space.”

                That has made it quite difficult for companies to maintain the business culture and support their employee communities. As per Mark Caskey, EMEA CEO for Corporate Solutions at JLL, “The current COVID-19 restrictions have accelerated demand for digital solutions that enable companies to provide a safe working environment for their employees, so they feel comfortable going back to the office.” This is where a unified workplace collaboration app can come in handy.

                An advanced all-in-one collaboration platform will not only facilitate the “working” side of an employee, but it can also support to address the personal needs of employees. For instance, administrators can easily define and describe the new job roles to the employees, making the onboarding process simpler and more efficient. 

                Here, we have listed three ways a unified workplace app can help companies successfully operate beyond the Coronavirus pandemic.

                1. Using Video Conferencing Apps for Workplace

                Video conferencing tools have become an essential component of modern-day business operations in the wake of the global crisis. It allows businesses to innovate and use technology to make communication and collaboration simpler. Reports by Reuters say that there has been a surge of around 400% in the demands for specific video conferencing tools that incorporated Augmented Reality for making the team meetings more interactive.

                Workplace app developers are looking for better solutions to address their users’ growing needs, allowing more participants in a meeting, screen sharing features, and excellent administrative tools. Simultaneously, video conferencing apps for the workplace also incorporate better security and privacy features to let businesses take advantage of the collaboration suite.

                Read more: 5 Ways to Secure Your Meetings When Using Video Conferencing Software  

                2. Incorporating a Comprehensive Workplace Chat App

                Communication platforms for instant messaging are another vital aspect to have in today’s business scenario. Besides video calls and virtual meetings, team members need to have an all-inclusive workplace chat app to communicate project details throughout the workday. It will ensure that employees can cooperate and work efficiently.

                Modern all-in-one collaboration apps combine instant messaging options with other productivity features that eliminate the need to switch between different workplace apps, say, to start a video or audio call when needed. Employees can use the workplace chat app for file storage, file transfer, and video meetings on the go.

                3. Finding the Best Project Management Solutions

                Businesses need to find the best ways to assign tasks to their employees, coordinate workloads, map out the tasks, schedule virtual meetings, and streamline collaborations. All of that can be made simpler with the right project management solution. However, when project management is included in the collaboration app, it is more convenient for the administrators to oversee everything.

                Many free-to-use project management solutions come with integrations for other workplace apps and collaboration platforms for streamlining the process. However, choosing such an option will come with certain restrictions and may not offer a complete solution for some organizational needs. That is why an all-in-one workplace app with all the features included is always a wiser choice.

                Ensuring Health and Safety Measures With Unified Workplace Apps

                Modern all-in-one workplace apps are also evolving with features to focus on the health and safety measures incorporated in the organization. For instance, you can use the workplace app to book meeting rooms and follow COVID-19 regulations when hosting a team conference. Some apps also allow businesses to calculate occupancy plans as per the office layout to follow all the social distancing norms.

                Abiding by the new restrictions and ensuring safety compliance are crucial in the post-COVID workplace. So, businesses must choose the right workplace app that empowers them with all the necessary tools to resume their operations successfully.

                Read more: 5 Features of InfinCE that will Transform The Way You Work  

                As your business operations often face disruptions, there is an urgent need to rapidly transition your operational model to accommodate a highly digital-friendly workforce that can work from anywhere. InfinCE takes you closer to this goal by creating the most secure and cost-efficient yet feature-rich experience for your business’s digital infrastructure. Get in touch with us to know more.

                Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

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                  An 8-Point Checklist to Enhance The Modern-Day Digital Workplace

                  • Business Software
                  • Small Business
                  • Technology

                  Building an ideal digital workplace today: What you need to know!

                  The modern-day workplace is evolving rapidly with remote working culture, distributed teams, innovative business models, and more. This has led to the rise of many digital workplace software solutions that empower organizations to make the most of their digital transformation. Yet the availability of multiple features in online collaboration tools also makes it a bit difficult to choose the right one for your needs. That is why it is important to understand how online collaboration software can help to unlock your business potential for the better.

                  The need for robust digital workplace software solutions has never been more important to tackle the new challenges. Traditional content management systems and remote work tools do not make the cut anymore. You need to equip your business with the right solutions to ensure high-end productivity and improve the efficiency of your digital workplace. Here is a checklist that will help you in that regard.

                  1. Define the Strategy and Roadmap

                  You need a dependable digital workplace strategy and roadmap before you start investing in any kind of online collaboration tools. It is imperative to determine your goals and technology priorities and understand how the remote work platform can provide more value to your business, your employees, and your consumers. This way, you can find the best solutions for meeting your specific requirements and ensure that your business processes support your objectives.

                  Read more: 5 Points To Consider While Choosing Your Enterprise Collaboration Software

                  2. Focus on Project Management

                  Once you have identified the need for online collaboration software for boosting your digital workplace culture, you need to see how they can help with project management. Your ultimate goal should be to make sure that your team members stay aligned with the company objectives and perform their roles on time to meet the targets. Similarly, your remote work software should also allow you to analyze the market trends so that you can figure out the right approaches to stay ahead of the competition.

                  Read more: 5 Ways A Project Management Tool Can Help Your Business Grow 

                  3. Ensure Seamless Communication

                  The most practical benefit of remote work software is that they allow easy communication. Yet this should not be limited to instant messaging alone; you should also make sure that your team can seamlessly share relevant files and information to make it more effective. Therefore, you need to invest in all-in-one digital workplace software that allows you to make the most of both top-down and bottom-up communication channels through different features like polls, feedback forms, news bulletins, etc.

                  Read more: 5 Best Practices To Enable Seamless Communication For Your Remote Workforce 

                  4. Include Video Conferencing Features

                  While you are looking for seamless communication, also see if your remote work platform comes with video conferencing capabilities. This is one of the most popular modes of communication these days and helps to ensure that your remote team can have face-to-face interactions with each other. Likewise, it should also have simple collaboration tools to let your employees convey their ideas across easily. This way, you can maintain good relationships within the company and ensure superior productivity and business efficiency.

                  Read more: Why is InfinCE the safest choice for your company’s video conferencing requirements? 

                  5. Leverage the Power of Chatbots

                  Chatbots powered by Artificial Intelligence (AI) can perform many of the day-to-day rule-based business tasks to ease the stress on your employees. That makes automation and chatbots an integral part of any digital workplace, allowing your team to focus on other important aspects of the business. Besides, chatbots can also help to streamline employee access to essential data and information across the business network. Chatbots also enhance customer experience by facilitating quick responses to their queries.

                  Read more: Automation In Small Business: 4 Areas To Get Started

                  6. Look for Personalization

                  Your online collaboration software should also come with personalization features and allow you to customize the digital workplace solution as per your needs. Many of the modern all-in-one workplace collaboration platforms come with AI-driven personalization capabilities, which give you superior results in terms of delivering relevant information as per the user roles, location, preferences, interests, and other activities. This can help to boost employee engagement and ensure improved productivity and experience.

                  Read more: Personalize your digital workplace with InfinCE’s enterprise collaboration features 

                  7. Opt for Flexible Integrations

                  Your business may already be using many different digital systems such as ERP solutions, CRM systems, content management infrastructure, etc. Therefore, you should make sure that your digital workplace platform allows flexible integrations with these systems as well. That way, you can continue using the existing digital platforms for your intended purposes and make them even more efficient by integration with the remote work software. Remember that your goal should be to unify these systems with technology and not create disruptions in the business processes.

                  8. Keep an Eye on Data Security

                  Data security forms the backbone of any company in today’s digitally-advanced era. As your employees will be accessing critical business data from different locations using the remote work tools, you need to make certain that the online collaboration tools you use are equipped with high-end data security features. This should go beyond standard user authentication and limited access; instead, you should bring additional safety features like firewall protection and data encryption to the mix.

                  Read more: 5 Features of InfinCE that will Transform The Way You Work 

                  The modern-day workplace can be complex, but it is not too difficult to navigate. You just need the right digital workplace software solution to strengthen your systems and ensure improved efficiency, productivity, and revenue.

                  The impact of using workplace technology is growing strong in every industry. Powerful workplace apps like InfinCE empowers businesses to make the most of digital transformation. Remote work software will not just ensure higher employee productivity and satisfaction, but also lead to better customer experience and help in superior revenue generation. Get in touch with us to understand how InfinCE can be the game-changing workplace application for your enterprise. 

                   

                   

                  Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

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                    5 Crucial Metrics to be Tracked in Your KPI Dashboard Software

                    • Business Software
                    • Cloud
                    • Small Business
                    • Technology

                    Is your KPI Tracking Software pursuing these 5 metrics?

                    Achieving sustainable growth is vital for businesses of all sizes today. With pandemics like COVID-19 showing how unexpected events have the potential of wrecking global economies in the blink of an eye, it is important for today’s businesses to have a well established Key Performance Index driven metrics to track for their business growth. By following these metrics closely, a business can be better prepared to combat threats from competition, changing market trends, disruptive market forces like pandemics, and ensure that there is steady cash flow even in the most challenging of times. These KPI metrics should be on the organization’s business dashboard software which will be reviewed and closely monitored by the leadership and will form the foundation of all strategic initiatives and decisions taken by the board or top management. So now the question is what are those KPI metrics that need to be tracked on an organization’s business dashboard software to ensure sustainable growth? 

                    Here are our top 5 picks:

                    1. Cash To Revenue Position

                    In the initial days of the COVID-19 pandemic, China was one of the worst affected economies. Studies showed that nearly 85% of small and medium enterprises (SME) were projected to run out of cash in a timeframe as low as 2 months due to severe lockdowns leading to restrictive economic activity. 

                    Cash to revenue position is an indication of how well endowed is an enterprise to deal with emergencies and how much liquid cash they have at their disposal to invest in measures to counter low revenue scenarios such as pandemics or weak consumer spending. When the position is better, business owners or management has breathing space to make amendments in their operational style when revenue channels are disrupted and without having to take drastic measures such as cutting jobs or delaying bills. This is definitely an important metric that needs to be on every business KPI dashboard software and monitored regularly.

                    Read more: Creating Organizational, Department, Team and Personal Dashboards using InfinCE

                    2. Customer Acquisition Costs

                    For any business to survive, there is a need for customers to spend money on their products or services. In the business world, it has been proven through studies that acquiring a new customer would incur more than 5 times the cost it takes to retain an existing one. As such, customer acquisition costs have the potential to consume the budgets of several departments like sales, marketing, and IT. So, leaders need to keep a tab on spending in this section and this is precisely the reason why customer acquisition costs are an important metric that needs to be tracked via an organization’s KPI dashboard software.

                    3. Outbound Marketing Performance

                    Marketing is the engine that fuels sales. The better a business is able to market its offerings to the right audience, the greater will be the business returns in terms of sales revenue. However, marketing needs to be a highly disciplined and well-tracked activity, especially for small and medium businesses. 

                    Conversion rates from marketing activities are important in ensuring that a business always has a healthy leads pipeline that the sales department can focus on and convert into deals in due course of time. Using intelligent marketing analytics and automation platforms, businesses need to track their ROI on every single dollar spend and correlate to the leads or business opportunity, or social influence that a marketing campaign was able to generate. 

                    While sales are in itself a large activity that can be tracked through a separate KPI in an organization’s KPI tracking software, it can also be clubbed with the marketing KPI in small businesses. The reason is that in smaller organizations, it is quite common for marketing and sales to be functioning as a single entity sharing a lot of human and technology resources and well synchronized towards a common goal.

                    Read more: Focus on these 5 KPIs to improve small business growth

                    4. Operational Efficiency

                    Improving the quality of labor is vital for businesses to survive in the long run. Studies show that 52% of SMB owners find it hard to hire a quality workforce. So, the next biggest challenge here is to maintain productivity. Every business organization will have its unique list of business processes, policies, and frameworks on which they operate daily. As the competition tightens, it is important to work as a lean business organization with more agility to ensure that customer needs are understood and fulfilled at the earliest. For this to happen, there is a need for seamless operational efficiency. 

                    Read more: 5 Key Features Every Project Management Dashboard Should Offer 

                    It is important to keep track of the time it takes for a sales process to be completed, the number of sub-processes involved, the amount of productive time an employee or team spends in a project or sales transaction, and other similar elements that need to be measured. Once these are known, it becomes easier for decision-makers to re-engineer processes and work frameworks regularly to cope with changing trends in the market and help employees adopt new additions to the business easily, such as new software or new machinery in a manufacturing unit. 

                    The training process can be tweaked in line with new learning norms prevalent in the market and made easy and highly accessible for employees so that they can speed up the learning activity. Both the employee performance as well as the operational efficiency of the business thus need to be tracked efficiently in an organizational KPI tracking software.

                    5. Employee Engagement

                    Employees are just as important as customers to a business. Ensuring that they are well-taken care of is a key milestone that every business must strive to achieve. Studies show that 71% of executives believe that employee engagement is key to ensuring successful business growth. While measuring it as a KPI, employee engagement will include a vast majority of key indicators of employee wellbeing. Some examples of items to be evaluated for this KPI include employee turnover, attrition rates, revenue per employee, hiring budgets, etc. Insights from this metric are important to plan the future expansion of the business as you always need employees to drive your business forward in all circumstances.

                    Read more: 5 Benefits Of Having A Centralized Employee Dashboard In Your Business  

                    The above 5 metrics give a clear picture of whether your business is progressing in the right direction. Having a regular watch on these will ensure that you are prepared well for any emergencies or disruptive situations that may occur in the future like the COVID-19 pandemic. To drive maximum results, it is important to have a digital backbone that will enable all units in your business to seamlessly measure KPIs and perform according to expectations in their respective tasks. This is what InfinCE can help you achieve with its range of business applications available on a secure cloud platform. Get in touch with us for more details.

                     

                    Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.

                    More posts by Ishaque Valasseri

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                    Popular Posts

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                    • Major Web Hosting Challenges and Solutions
                    • Effective Work From Home Tips – Infographic
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                    • 10 Key Factors to Consider While Choosing An Intranet Platform

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