Traditional communication, collaboration, and knowledge management approaches are becoming increasingly obsolete in today’s digitally-driven workplace. Overlooking workplace challenges jeopardizes productivity greatly. Intranet platforms have found a substantial place in today’s modern workplace, and they deliver results that drive productivity, improve communication, and enhance workplace collaboration.
Intranets reduce employee onboarding time by an astonishing 50%, rapidly assimilating newcomers into the corporate fold. They also reduce email overload by 40%. An Intranet is more than a tool; it’s a corporate Atlas.
The rise of remote and hybrid work has necessitated new tools for connectivity. Intranets have risen to this challenge, supporting organizations as they adapt to these dynamic paradigms. Remarkably, a study by Gartner reveals 85% of forward-thinking companies employ Intranets to ensure seamless remote and hybrid work experiences.
Check out this infographic for more on why your intranet is a crucial tool in addressing gaps and solving workplace challenges.
Aarathy is a Senior Digital Marketing Analyst at InfinCE. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding, and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.
Today’s workforce needs more than effective policies and aesthetically built workspaces. Its digitally driven landscape demands an interconnected work culture…Read More
Navigating the Digital Hub: Transforming Your Company Intranet for Enhanced Connectivity and Productivity
Business Software
Cloud
News & Updates
Small Business
A company intranet is a private network accessible only to an organization’s staff. Often, a wide range of information and services from the organization’s internal IT systems are available on the intranet. These can include company policies, training modules, and internal communications. The main purpose of an intranet is to share company information and computing resources among employees, facilitate working in groups, and streamline internal communications.
Why is it Important to Improve Your Company Intranet?
Improving your company intranet is crucial for enhancing communication, increasing employee engagement, fostering collaboration, and streamlining work processes. A well-optimized intranet serves as a central hub for employees to access important information, connect with colleagues, and use necessary tools, thus saving time and improving productivity. Additionally, a modern intranet can play a key role in strengthening company culture and ensuring everyone is aligned with the organization’s goals and values.
Ideas to Improve Your Company Intranet
User-Friendly Design: Ensure the intranet interface is intuitive and easy to navigate.
Mobile Accessibility: Make the intranet accessible on various devices, including smartphones and tablets.
Personalization: Allow users to customize their intranet experience.
Enhanced Search Capabilities: Implement a powerful search engine to find information quickly.
Collaboration Tools: Integrate tools for real-time collaboration.
Feedback Mechanisms: Include options for employees to give feedback about the intranet.
Regular Updates: Keep the content fresh and relevant.
Training Resources: Provide resources to help employees make the most of the intranet.
Security Measures: Ensure robust security to protect sensitive information.
Analytics: Use analytics to understand how employees are using the intranet and identify areas for improvement.
Do Companies Still Use Intranets?
As opposed to older intranets that have legacy systems in place, modern intranets are more user-friendly, interactive, and integrated with other business tools and systems. They are no longer just a repository of information but a dynamic platform that fosters collaboration, communication, and a connected workplace culture. The adaptability and customizability of current intranets allow them to meet diverse organizational needs, making them a valuable asset for companies of all sizes.
Difference Between Intranets and Employee Apps
The key difference between intranets and employee apps lies in their functionality and accessibility. Intranets are comprehensive platforms providing a wide range of tools and resources, typically accessed via a web browser on a computer. They are designed for more in-depth tasks and information sharing. Employee apps, on the other hand, are more focused on specific functions like communication or task management and are optimized for mobile use, offering greater flexibility and accessibility on the go.
What Does The Intranet of the Future Look Like?
The intranet of the future is set to revolutionize how organizations communicate, collaborate, and operate. It will transcend traditional boundaries, offering a more immersive, interactive, and intelligent platform. This next-generation intranet will integrate cutting-edge technologies like Artificial Intelligence (AI), the Internet of Things (IoT), and advanced data analytics to create a truly dynamic and personalized user experience.
Personalization
Future intranets will leverage the latest technologies and tools to deliver highly personalized content and experiences to users. AI and associated technologies can analyze user behavior, preferences, and roles to tailor the information, notifications, and tools each employee sees, enhancing efficiency and reducing information overload. Additionally, AI-powered chatbots and virtual assistants could provide instant support and guidance, helping employees navigate the intranet effortlessly and complete tasks more quickly.
Advanced Collaboration Tools
The intranet of the future will include advanced collaboration tools that mimic physical interaction, making remote and hybrid work more effective. Virtual reality (VR) and augmented reality (AR) could be integrated to create virtual meeting spaces and interactive training environments. This would enable employees to collaborate in a more engaging and lifelike manner, irrespective of their physical location.
Integration with IoT
Integrating IoT with the intranet will allow organizations to harness real-time data from various sources, including sensors and smart devices. This integration could enhance workplace safety, optimize resource use, and provide valuable insights into operational efficiency. For example, IoT devices could automatically adjust lighting and temperature based on occupancy or track inventory levels in real time.
Enhanced Security and Privacy
As intranets become more central to organizational operations, security and privacy will become paramount. Future intranets will likely incorporate advanced encryption methods, robust access controls, and continuous monitoring to safeguard sensitive data. Additionally, adherence to global data protection regulations will be crucial.
How InfinCE Fits into the Future
InfinCE, an all-in-one cloud platform, is well-positioned to be a robust foundation for the intranet of the future. Its comprehensive suite of tools and features makes it an ideal choice for organizations looking to enhance productivity and collaboration.
Customization and Scalability
InfinCE allows for extensive customization, enabling businesses to tailor their intranet to their specific needs and scale it as they grow. This flexibility ensures that organizations can evolve their intranet alongside their evolving business requirements.
Integrated Collaboration Tools
InfinCE offers a range of collaboration tools, including video conferencing, instant messaging, and project management, which are essential for the modern workplace. This integration facilitates seamless communication and collaboration within teams, aligning with the trends of future intranets.
Enhanced Security
With its focus on security, InfinCE provides a secure environment for businesses to operate. Its robust security measures protect sensitive data and ensure compliance with various data protection laws, aligning with the anticipated security needs of future intranets.
Data and Analytics
InfinCE’scapabilities in data and analytics pave the way for more personalized and intelligent intranet experiences. These features can help businesses make data-driven decisions and improve user engagement on their intranet platforms.
In conclusion, the intranet of the future will be a more intelligent, integrated, and interactive platform, and InfinCE is strategically positioned to meet these future demands. Its emphasis on customization, collaboration, security, and advanced technology makes it a promising solution for organizations striving to stay ahead in a rapidly evolving digital landscape.
Ashmitha works with InfinCE as a creative writer. She collaborates with the Digital Marketing team to deliver engaging, informative, and SEO-friendly business collaterals. Being passionate about writing, Ashmitha frequently engages in blogging and creating fiction. Besides writing, Ashmitha indulges in exploring effective content marketing strategies.
Today’s workforce needs more than effective policies and aesthetically built workspaces. Its digitally driven landscape demands an interconnected work culture…Read More
Why Is Contemporary Intranet Essential To Build Today’s Modern-Day Workforce
Business Software
IT Administration
Small Business
If you are considering an employee intranet platform or a team intranet portal, the first thing you need to think about is how workplace communication has evolved over time. Gone are the days when fax machines where whirring or typewriters were used in abundance. Employees today do not essentially follow a linear path to communication. They prefer using a suite of tools and have preferences for each of their communication and collaboration needs.
Employee experience has become as important as customer experience, given how it drives overarching business success. The formula is simple – You keep your employees happy and content, your customers are also going to feel satisfied, and there is going to be less churn.
In this article, we cover all bases – we help you understand the critical role modern intranets play in enhancing productivity, fostering collaboration, and streamlining communication.
Intranets: Then and Now
From Static Repositories to Dynamic Hubs
Intranets have come a long way since their inception in the 1990s. Initially, they were simple web-based platforms designed to facilitate internal communication and document sharing within organizations. Over time, they evolved into more sophisticated systems, but the true transformation came with the advent of contemporary intranets.
Traditional Intranets: In the early days, intranets served as static repositories of information. They were one-way communication tools where organizations could post announcements and share documents. These intranets lacked interactivity and failed to meet the evolving needs of modern workplaces.
Modern intranets, on the other hand, are dynamic, interactive, and tailored to meet the unique needs of today’s businesses. They serve as collaboration hubs, fostering real-time communication, knowledge sharing, and streamlined workflows. Unlike their predecessors, modern intranets are versatile, accommodating remote work and providing a consistent user experience across devices.
How Your Frontline Workers Can Benefit from a Modern Intranet
Frontline workers are the backbone of many industries, from retail and healthcare to manufacturing and logistics. Traditionally, they have been underserved when it comes to communication and access to information. However, the demands on frontline workers have evolved, and so too should the tools that support them.
Frontline workers often face challenges such as limited access to company resources, communication silos, and difficulties in staying updated with company policies and procedures. Inefficient communication and a lack of access to critical information can lead to decreased productivity and reduced job satisfaction.
Empowering Frontline Workers
A modern intranet can bridge these gaps and empower frontline workers. It provides a platform for real-time communication, and access to important documents and training materials. It ensures that everyone in the organization, regardless of their role, has the tools they need to excel.
Features of a Modern Intranet
Modern intranets come equipped with a range of features designed to enhance communication, collaboration, and knowledge management:
1. User-Friendly Interface: Modern intranets prioritize ease of use, offering intuitive interfaces that resemble popular social media platforms. This familiarity encourages user adoption and reduces the learning curve.
2. Integrated Communication Tools: They provide integrated communication tools, including instant messaging, video conferencing, and discussion forums, enabling real-time interaction and fostering a sense of community among employees.
3. Mobile Responsiveness: In today’s mobile-centric world, modern intranets are designed to be mobile-responsive, allowing frontline workers to access information and collaborate from anywhere using their smartphones or tablets.
4. Integration Capabilities: They seamlessly integrate with other software and applications commonly used in the workplace, such as customer relationship management (CRM) systems, inventory management tools, and more. This integration streamlines workflows and increases productivity.
5. Content Management: Modern intranets offer robust content management features, making it easy to organize, share, and update documents and resources. This ensures that frontline workers always have access to the latest information.
How Modern Intranets Impact the Digital Employee Experience
The digital employee experience is a critical factor in employee satisfaction and productivity. Modern intranets play a pivotal role in shaping this experience by:
1. Increasing Engagement: By providing an interactive and engaging platform, modern intranets keep employees connected and motivated. Frontline workers can participate in discussions, share feedback, and contribute to company culture.
2. Streamlining Onboarding: Modern intranets accelerate the onboarding process for new frontline employees. They can access training materials, company policies, and connect with colleagues from day one.
3. Facilitating Knowledge Sharing: Frontline workers often possess valuable insights gained from their hands-on experience. Modern intranets empower them to share this knowledge across the organization, fostering a culture of continuous learning.
4. Improving Accessibility: Accessibility is crucial, especially for frontline workers who may not have access to desktop computers. Modern intranets ensure that vital information is accessible from any device, whether it’s a computer at a desk or a mobile device on the shop floor.
Factors To Help Choose the Right Modern Intranet
Selecting the right modern intranet for your frontline organization requires careful consideration. Here are key factors to guide your decision:
1. Scalability: Ensure that the chosen intranet solution can scale with your organization’s growth. It should accommodate an expanding workforce and evolving needs.
2. Customization: Look for an intranet that allows for customization to meet the specific requirements of your frontline workers. It should adapt to your organization’s unique processes and workflows.
3. Integration: Assess the intranet’s integration capabilities. It should seamlessly integrate with the existing software and systems you rely on to avoid disruptions in your operations.
4. Security: Security is paramount, especially when dealing with sensitive information. Choose an intranet that prioritizes data security, user access controls, and compliance with industry standards.
5. User Training and Support: Consider the availability of training resources and support from the intranet provider. Adequate training ensures that your frontline workers can effectively use the platform.
6. Cost-Efficiency: Evaluate the total cost of ownership, including initial setup costs, ongoing maintenance, and licensing fees. Ensure that the chosen intranet aligns with your budgetary constraints.
InfinCE – A Contemporary Intranet Built with The Modern Employee’s Needs at The Center
In a world where the workplace is evolving at an unprecedented pace, the need for modern intranets has never been more evident. These dynamic platforms serve as the connective tissue that unites organizations, fosters collaboration, and empowers frontline workers.
Whether you’re in need of an employee intranet platform or a team intranet portal, embracing the power of a modern intranet is an essential upgrade for your organization. It’s a transformation that not only enhances communication and collaboration but also elevates the digital employee experience, ensuring that your frontline workers have the tools they need to thrive in the digital age.
InfinCE, as a modern intranet platform, is strategically positioned to address contemporary workplace collaboration challenges through several key features and benefits. Here’s a detailed analysis:
Centralized Dashboard: InfinCE offers a unified dashboard that integrates various business applications, making it easier for employees to access tools and information from a single point. This centralization enhances productivity by reducing the time spent switching between different apps.
Customization and Scalability: With InfinCE, businesses can customize their intranet to fit their unique needs. This flexibility allows for the addition of features and integrations as the company grows, ensuring that the platform remains relevant and effective over time.
Enhanced Collaboration Tools: The platform includes robust tools for communication and collaboration, such as chat, video conferencing, and file sharing. These tools facilitate seamless teamwork, regardless of the physical location of employees, which is crucial in today’s increasingly remote and global work environments.
Data Security and Compliance: InfinCE prioritizes data security, offering robust encryption and compliance with various data protection regulations. This feature is particularly important for businesses handling sensitive information and needing to comply with legal standards.
Mobile Accessibility: Recognizing the growing reliance on mobile devices in the workplace, InfinCE ensures that its platform is accessible on smartphones and tablets. This mobile compatibility allows employees to stay connected and productive even when they are away from their desks.
Analytics and Reporting: The platform provides analytics and reporting tools, enabling businesses to track usage, performance, and engagement. This data is valuable for making informed decisions about workplace strategies and identifying areas for improvement.
Integration with Existing Systems: InfinCE can be integrated with existing enterprise systems and third-party applications, ensuring a smooth transition and continuity of business processes.
By offering these features, InfinCE addresses key workplace collaboration challenges such as communication barriers, data management, and system integration, making it a strong contender in the contemporary intranet platform market.
Aarathy is a Senior Digital Marketing Analyst at InfinCE. She is majorly into content marketing and focuses on getting the messaging right across a host of marketing collaterals. While not working on content, you can find her juggling SEO, social media, branding, and more. She enjoys exploring new frontiers in digital marketing and the associated challenges keep her going.
Top 10 Alternatives to Microsoft Teams that Aid Remote Work in 2023 and Beyond
Business Software
IT Administration
Small Business
Technology
Ever since the pandemic brought in the dynamics of remote work and hybrid models, Microsoft Teams has become a household name in the world of remote work. A 2022 press release indicates Microsoft’s revenue of $51.7 billion in the December quarter, a rise of 20% from the same quarter last year, and profits of $18.8 billion, a steady increase of 21%, with earnings per share of $2.48, up 22%. In terms of quick numbers, the number of daily active users doubled in the wake of the pandemic – from 75 million in April 2020 to 145 million in April 2021.
Despite its immense popularity, it’s not without its shortcomings. Microsoft Teams is feature rich yet falls short of some basic essentials that drive effective communication and collaboration. It’s also probably why several businesses are on the lookout for Microsoft Teams alternatives.
For one, it is limited in its use for large scale enterprises that have several cross-functional teams. It offers only about 30 private channels that can be a bottleneck for several communication workflows across large companies.
Secondly, nuanced access control is not a well-thought out feature with Microsoft Teams. Rankling several industry leaders who have considered switching to Microsoft Teams, the absence of an evolved access and permission control has made it a rather unpopular option.
In this blog, we take a quick tour of 10 Microsoft Teams alternatives that offer an array of features beyond messaging and video conferencing.
1. Zoom
Primarily seen as a video conferencing tool with an instant messaging service, Zoom is equipped with a native cloud phone solution.
Integration with other tools and platforms: Available on iOS and Android, Zoom can host a large audience and has powerful integration capabilities. Zoom offers integration with other tools and platforms such as Slack, Dropbox, Google Drive, and Microsoft Teams.
User experience and ease of use: With a simple and intuitive interface, Zoom enables easy scheduling and joining of meetings from desktop and mobile devices.
Security: Zoom provides several security and privacy features, such as end-to-end encryption for video meetings, password protection, and waiting rooms for meeting attendees.
Customer support: Customers can access Zoom’s customer support through email, chat, or phone besides offering a comprehensive resource section that serves as a knowledge base.
Pricing: It offers a limited free plan with paid plans starting at $149.90/year (or $12.50 / month).
The flipside: One thing that deters ease of use is that it is loaded with too many add-ons that may not particularly make financial sense for a small business. Also, one of the major cons of Zoom is the mandate to download the app, thus lacking browser only functionality.
Google Meet is a video conferencing tool that allows users to have video meetings directly from their Google Calendar event, email invite, or Gmail.
Integration with other tools and platforms: Google Meet can be integrated with other Google tools such as Google Calendar and Google Drive and other third-party tools such as Zoom, Microsoft Teams, and Slack.
User experience and ease of use: It has a simple and user-friendly interface that makes it easy to use for both hosts and participants. The platform offers features such as screen sharing, real-time captions, and recording abilities, which enhance the user experience.
Security and privacy features: Google Meet features end-to-end encryption for video meetings, two-factor authentication, and enterprise-grade security.
Customer support and resources available: Google provides extensive support and resources to its users through the Google Meet Help Center.
Pricing: Offers a free plan for starters with paid plans priced from $8/ user per month.
The flipside: Browser support is limited, which means some users may need to rely on apps for a smoother experience. The platform does not provide advanced webinar features, such as Q&A sessions or polling, which could be a drawback for larger meetings.
Here’s how InfinCE Scores over other remote platforms.
Tailored for remote work: Infince is designed to cater to the needs of remote teams by centralizing communication, collaboration, and data management in a single platform. The platform is optimized for remote access, usage, and management, providing businesses with flexibility and control over their operations.
Enhanced security: Infince uses the latest security protocols and encryption methods to ensure data privacy and protection from cyber threats. The platform is hosted on a private cloud infrastructure, which provides additional security layers compared to public cloud hosting used by Microsoft 365 or Google Meets.
Cost-effective pricing: Infince offers scalable pricing plans suitable for businesses of all sizes and budgets. The pricing is transparent with no hidden costs, making it easy for businesses to budget and predict their expenses.
High degree of customizability: Infince features highly customizable templates that businesses can tailor to match their brand identity. This allows businesses to create a professional look and feel for their platform without the need for expensive customization.
Dedicated support: Infince provides users with dedicated 24/7 support via phone, email, or chat. This ensures that businesses always have access to help when they need it, improving the efficiency and productivity of remote teams. It is in fact a perfect alternative during Microsoft Cloud or Google Cloud outages.
4. Cisco Webex
Integration: Integrates with multiple tools, including Microsoft Teams, Salesforce, and Google Calendar.
User Experience: Offers an easy-to-use interface, with features like screen sharing and virtual backgrounds.
Security and Privacy: Provides industry-leading security measures and end-to-end encryption.
Customer Support: Offers technical support through multiple channels, including phone and chat.
Pricing: Offers a free plan with paid plans ranging from $14.95/host per month.
The flipside: Limited customization options and slightly higher pricing compared to other video conferencing platforms.
Integration: Integrates with popular tools such as Slack, Trello, and Google Calendar.
User Experience: Offers a customizable interface, with various views and templates.
Security and Privacy: Provides options like two-factor authentication and GDPR compliance.
Customer Support: Offers 24/7 customer support through email and live chat.
Pricing: Comes with a free plan for unlimited users and paid versions starting at $5 per user/month.
The flipside: Steep learning curve and requires a longer setup time compared to other project management tools.
6. Chanty
Integration: Integrates with G Suite and third-party apps like Zapier and Trello.
User Experience: Offers a simple, clutter-free interface with features like threaded conversations and file sharing.
Security and Privacy: Provides end-to-end encryption and compliance with GDPR.
Customer Support: Offers support via email, chat, and phone, with a detailed knowledge base.
Pricing: Provides a free plan for up to 10 members and a paid plan with $3/user/month.
The flipside: Lacks advanced features like screen sharing and video calling, and limited integrations compared to other team chat platforms.
7. Pumble
Integration: Integrates with Google Drive, GitHub, Bitbucket, and Zapier.
User Experience: Offers a simple, user-friendly interface with features like public and private channels and voice messaging.
Security and Privacy: Provides end-to-end encryption and complies with GDPR.
Customer Support: Offers 24/7 support through a dedicated team and a comprehensive knowledge base.
Pricing: Offers a free forever plan that works for the needs of small and medium-sized businesses. Paid plans start at $1.99 per user per month with access to most Pumble features.
The flipside: Limited integrations and lacks video conferencing capabilities compared to other team chat platforms.
Integration: Integrates with other tools via Zapier and offers API for custom integration.
User Experience: Offers a user-friendly interface with features like group and screen sharing and a customizable chat environment.
Security and Privacy: Provides end-to-end encryption and complies with EU data privacy laws.
Customer Support: Offers 24/7 customer support through phone, email, and live chat.
Pricing:A forever free plan that works for small teams that are just getting started. Paid plans begin at $4 user per month.
The flipside: Limited integrations compared to other team chat platforms and higher pricing compared to some competitors.7. Pumble:
Integration: Integrates with Google Drive, GitHub, Bitbucket, and Zapier.
User Experience: Offers a simple, user-friendly interface with features like public and private channels and voice messaging.
Security and Privacy: Provides end-to-end encryption and complies with GDPR.
Customer Support: Offers 24/7 support through a dedicated team and a comprehensive knowledge base.
Pricing: Offers a free forever plan that works for the needs of small and medium-sized businesses. Paid plans start at $1.99 per user per month with access to most Pumble features.
The flipside: Limited integrations and lacks video conferencing capabilities compared to other team chat platforms.
9. Zoho
Integration: Offers integration with many popular tools, including G Suite, Salesforce, and Slack.
User Experience: Offers a user-friendly interface with features like task management and a customizable dashboard.
Security and Privacy: Provides industry-standard security measures and promotes data privacy.
Customer Support: Offers support through phone, email, and chat, with a comprehensive knowledge base and user forum.
The flipside: Advanced features require higher-tier subscriptions, and some users may find the interface and navigation slightly overwhelming.
10. Slack
Integration: Offers integration with various tools, including Google Drive, Zoom, and Trello.
User Experience: Offers a user-friendly interface with features like channels and direct messaging, file sharing, and app management.
Security and privacy: Provides various data security and privacy measures, including enterprise-level encryption and two-factor authentication.
Customer Support: Offers 24/7 customer support through phone, email, and chat, with a detailed knowledge base and user forum.
The flipside: Lack of threaded chats, and some users may find it challenging to locate specific conversations or messages
To Summarize
Remote work is gaining popularity with the various shifts in work culture. How companies strategize, evaluate and implement the right tools would define the path to their success. Where, some businesses might focus on improving work efficiency, others might depend on advanced tools and technologies to enhance work collaboration. However, a platform like InfinCE is built to help embrace the ever changing digital work environment and thrive with the rising technology advancements.
Sachin works as a part of the digital marketing team at InfinCE. He believes in a healthy and resourceful web and does his own little contributions for the purpose by creating and disseminating innovative and quality content.
Even as the pandemic unfolded, physical workspaces have started to become obsolete with remote work growing in popularity. A U.S. Census Bureau data reveals that the number of people primarily working remotely grew from 5.7 percent in 2019 (roughly 9 million people) to 17.9 percent in 2021. An Accenture’s 2021 Future of Work survey shows how a whopping 83 percent of employees indicated preferences for hybrid work, while 63 percent of high-growth companies are already implementing hybrid work models to enhance workplace productivity and nurture a culture of flexibility and openness.
With companies world over implementing remote work policies, how well are you covered? Being able to work remotely is a great way to go if you have the right tools. That said, is investing in a comprehensive remote work platform on your radar?
Let’s help you figure it all out in our detailed guide on remote work software and its uses.
First things first, let’s explore a few myths that are typically associated when the topic of remote work is discussed. Let’s explore a few.
Defining a Remote Work Platform
A remote work platform is a digital tool or platform that allows individuals or teams to work and collaborate on projects, tasks, and assignments remotely from various locations. They are typically equipped with communication tools, task management, file sharing, and video conferencing.
Common Myths of a Remote Work Software Debunked
1. Remote work brings down productivity of employees: Well, this is a big no. A remote work software is equipped to handle virtual communication and collaboration tasks effectively without compromising on efficiency, thus playing a significant role in driving employee productivity. With optimized workflows cutting down on time-intensive processes, remote work tools help build agile teams that are ready to take on the challenges of a future-ready workplace. As the complexities of the modern workforce increase, the time is now to think about a comprehensive remote work platform that handles the a to z of communication, connectivity, and collaboration and helps employees adapt to the evolving needs of a dynamic business workplace.
2. Remote work can leave room for communication gaps: This is yet another misconception that often gets tagged with remote workplaces. A remote work platform helps remote teammates collaborate effortlessly through sharing files on the go over the cloud, manage projects efficiently, and track progress reports frequently by offering an integrated view of several linked workflows. This ensures that cross-functional teams stay well connected and are not working in isolated silos besides fostering an integrated working environment where team members can track project statuses, leads, define tasks, and set deadlines.
3. Remote work demotivates employees: With workplace demographics continuing to shift, the use of remote collaboration tools is on the rise and for good reason. Particularly fuelled by the growing demands to increase employee productivity and cut costs, remote work platforms act as a source of motivation by reshaping the very outlook of work.
Now that we have debunked some myths, let’s define the elements that constitute a remote work platform and understand the benefits it brings to the corporate table. Precisely, a remote work software entails a robust, technological version (aka a digital workplace) of a physical workspace, that encompasses all the technologies that both employers and employees use to get work done in today’s workplace. Ranging from HR applications, e-mail communication tools, core business applications to instant messaging and enterprise social media tools and virtual assistants, a comprehensive remote work platform consists of a suite of several applications that are meant to transform the employee experience.
Why is a Remote Work Platform Essential for Today’s Digital Workforce?
In today’s digital workplace, remote work platforms are essential for organizations to ensure seamless communication, collaboration, and project management. The onset of the COVID-19 pandemic accelerated the adoption of remote work platforms for many organizations. Remote work platforms provide a range of benefits to both employers and employees, including increased flexibility, reduced overhead costs, and improved work-life balance.
Remote work platforms enable employees to work collaboratively with their colleagues, thereby fostering teamwork and productivity. By using a remote work platform, employees can work on the same documents, share their ideas and collaborate on projects as if they were working in the same office.
What are the Benefits of a Remote Work Platform?
1. Greater employee retention and talent acquisition: A remote friendly work culture is a perk that any employee appreciates. Given that working remotely gives autonomy and flexibility to employees, there is a good chance that employees would opt for a lower paying job if they could work away from the office. Not just from the employee standpoint, employers also stand to gain with remote work as they get to hire top talent and indirectly save on business costs.
2. Enhanced communication channels: Today’s digital workforce prefers modern communication channels that allows them to communicate on the go without having to gather in meetings that are all too time-consuming.
3. Reduced costs: For employers in the digital age, investing in IT infrastructure and physical office workspaces may run into overhead costs in the long run. With fewer people in a physical office setup, organizations can cut down on their real estate footprint, reduce costs to run onsite business operations, including office space, equipment and travel reimbursement.
What are the Typical Challenges Involved in Implementing a Remote Work Software?
1. Steep learning curve: While a remote work software is composed of a bunch of applications serving distinct functions, it’s important for your remote work software to work as a unified platform that helps employees have a delightful employee experience. However, this comes with a certain trade-off. To make the most of remote work, it’s important for employees to be tech-savvy and invest time and energy on getting a grasp of multiple tools, no matter how simple they seem.
2. Integration issues: It’s important to ensure that your technology teams work in cohesion with your infrastructure management teams to get through the traps of siloed implementations and disparate ownership.
3. Data security and porting: While employees work with scores of data that gets exchanged across all remote work collaboration tools, it’s imperative to keep a tab on secure data sharing and porting. Switching and porting data between multiple apps leads to significant time losses. For instance, a typical day of a remote worker would involve attending a meeting over a video conference on a separate application while also writing an email via an email tool. So the need to maintain a unified view of data is important.
How does a Remote Work Software Drive Employee Experience?
In addition to boosting productivity, remote work platforms also drive employee experience. These platforms help employees feel more connected to their colleagues and their organization, even when working remotely. Communication tools such as chat, video conferencing, and messaging platforms facilitate a sense of community and enable workers to build relationships with co-workers and managers.
Remote work software also contributes to work-life balance for employees. They allow workers to work from anywhere, anytime, thereby reducing the stress and time involved in commuting. Additionally, these platforms provide employees with greater autonomy, resulting in improved job satisfaction.
Remote work software is essential for organizations that want to stay competitive and provide the best experience for their employees. By using remote work software, businesses can empower their remote workforce to work collaboratively and productively, regardless of where they are in the world. Moreover, remote work platforms drive employee experience, enable work-life balance, and foster a sense of community among remote workers.
Must-Have Features of a Comprehensive Remote Work Software
We list some must-have features that should comprise an ideal remote work software. While investing in one, be sure to check on them.
1. Collaboration apps: Since collaboration is the lifeblood of remote work, your remote work platform needs to be fully equipped to facilitate video meetings, live chat, and bring up a comprehensive employee directory for quick lookup.
2. Productivity tools: Contextual tools that raise productivity such as spreadsheets, presentations, calendars, and calendars are an absolute must.
3. Flexible integrations and mobile compatibility: Your remote work platform should be capable of unifying all your existing and future digital systems. This gives you an inherent edge because you are not only able to centralize the technology architecture but also indirectly increase enterprise-level flexibility. This helps businesses to scale up, or down, according to dynamic business needs.
4. Secure cloud file sharing: To support a workforce that’s spread across the globe, your remote work tool should be hosted on the cloud, facilitating employees to to work from any location and from any device, with just a basic connection to the internet. Besides being cloud-based, the tool should also have cloud storage to store all important business files and documents in order to make it easier for employees to access the latest versions of files, whether they are in the office or working from home.
Why should InfinCE be your go-to over other remote work platforms?
The following features make InfinCE truly beneficial for customers and offers them a competitive advantage over other remote work software.
1. Comprehensive and customizable: InfinCE offers a comprehensive suite of tools and features to facilitate remote work across multiple departments in an organization. The platform can be customized to cater to specific business needs, ensuring a personalized and productive workflow.
2. Affordable and scalable: The pricing of InfinCE is transparent and budget-friendly, with no hidden costs or fees. The platform is scalable and can be adapted according to the size of the organization, making it accessible to small start-ups as well as large enterprises.
3. Secure and reliable: InfinCE is built with enterprise-grade security protocols to ensure data confidentiality and protection. The platform also ensures reliable access to data and applications with 99.9% uptime.
4. User-friendliness: InfinCE is designed to be user-friendly, with a user interface that is easy to navigate and understand. The platform is also compatible across multiple devices, making it convenient for users to work remotely from anywhere in the world.
5. Collaborative and efficient: InfinCE fosters collaboration among team members, making it easier to work together and achieve goals. The platform enables efficient project management, workflow automation, and streamlined communication among team members, resulting in improved productivity and efficiency.
Conclusion
As the modern workplace continues to evolve, and employee expectations shift, organizations that do not embrace the digital workplace risk falling behind. With InfinCE, you can experience seamless, integrated and intuitive collaboration with the perfect remote work software at play! Get in touch with us for a free demo, and we would be glad to chip in!
Ashmitha works with InfinCE as a creative writer. She collaborates with the Digital Marketing team to deliver engaging, informative, and SEO-friendly business collaterals. Being passionate about writing, Ashmitha frequently engages in blogging and creating fiction. Besides writing, Ashmitha indulges in exploring effective content marketing strategies.
Digital transformation is essential to your businesses primarily because it enables effective and efficient management of all your resources, be…Read More
Top 4 Ways to Make Virtual Meetings Less Stressful and More Effective
Business Software
Cloud
Small Business
Technology
Despite the soaring popularity of virtual meetings since the onset of the COVID-19 pandemic, researchers point toward the concern that virtual meetings aren’t as effective as the traditional, in-person meetings.
“Part of the problem might be that we’re worse at taking turns in virtual conversations than in physical ones.” (Stanford University, 2022)
Many employees are annoyed with the amount of time lost due to technical issues, delayed meetings, irrelevant agenda, off-topic discussions, unpreparedness, and loud background noises. These challenges, however, cannot deny the fact that virtual meetings are here to stay. Gartner data shows that by 2025, 50% of all enterprise virtual events will be held on the video meeting platforms commonly used by organizations today, proving that video meetings are not likely to disappear from our workplace anytime soon.
What does it take to run an effective virtual meeting that facilitates collaboration, engagement, and communication between in-office and remote teams?
Common Challenges in Hosting Virtual Meetings
The use of virtual meetings in workplace can raise several concerns, some of the most commonly cited issues are discussed below:
It can be difficult to pick up on non-verbal cues such as body language and gestures in virtual meetings. For instance, the meeting host or speaker may not be able to gauge whether other members of the meeting are puzzled, distracted or have lost interest.
Video meetings can lead to Zoom fatigue, a unique kind of exhaustion that occurs when people participate in video meetings for an extended time period. The constant need to focus on screens, lack of breaks, and the difficulty in understanding non-verbal or social cues lead to fatigue and reduced productivity.
Technical glitches that you have no control over, such as server or internet connection outages, microphone failure, audio problems, crashing of shared applications, or the trouble of logging into a virtual meeting.
Many people prefer face-to-face, in-person interaction instead of virtual team meetings. Remote team members may not get enough time to bond with each other and build formal relationships. The result can be a lack of mutual trust which, in turn, can impact your team’s productivity.
Scheduling virtual meetings could be a challenge when you want remote teams working from multiple locations and different time zones to join the meeting at a reasonable hour.
Best Practices & Tips to Make Your Video Meetings More Effective
1. Turn your camera on during virtual calls
In a prolonged remote work environment, your employees get only little in-person face time with their colleagues, supervisors, or managers. Keeping the camera on during virtual meetings will make your video conferences more accessible, exciting, and intuitive for participants.
By observing the facial expressions and body language of the participants during a video call, you can pick up contextual cues that are often lost over audio calls or text-based modes of communication such as chat or email. Encouraging your team members to turn on their cameras during video meetings can make them feel more connected, engaged, and productive.
2. Use interactive tools to increase engagement
Utilizing interactive tools like polls, surveys, quizzes, and breakout rooms during virtual meetings will allow participants to get involved as if they are all in the same space.
Breakout rooms are one of the most popular features in InfinCE video meeting platform that helps create a dynamic virtual meeting experience. Meeting organizers or hosts can use the breakout rooms to divide participants into smaller groups for focused discussions and effective collaboration.
InfinCE video meeting software allows you to create and launch polls/ quizzes during a virtual meeting and gather the responses from your participants. You can frame customized questions for your polls and see the results in real-time to make informed decisions or next steps.
Using the Raise a Hand feature in the InfinCE video meeting platform, a participant can notify the meeting host that they want to discuss a point without disrupting the flow of the meeting. All these tools promote better participation and collaboration and provide valuable feedback to the meeting organizers.
3. Allow short breaks between each meeting
Back-to-back virtual meetings can be stressful and decrease your ability to focus and engage. Participants should be encouraged to step away from their screens and take a short break in between successive meeting schedules. It prevents stress from building up.
Here are a few tips to make your moments of respite successful:
View breaks away from your computer will help shift your mind and re-energize before joining the next meeting.
A short meditation break or a simple physical activity such as a stroll will help you feel refreshed and recharged when you start your next meeting.
Before scheduling a video call, do check if you really require a meeting to discuss the issue or if it can be solved through email, live chat, or document collaboration.
Make your meetings more intentional. Create and share an agenda ahead of time, think about who attends the meeting, start and stop on time, and transition to a five-minute recap at the end of the call.
Raise your hand, polls and quizzes, breakout rooms, and other interactive tools are great ways to keep your participants involved and elicit creative and strategic conversations.
4. Find the right balance between virtual and in-person meetings
Despite returning to normal after the pandemic, virtual calls continue to be a staple of the daily business routines. Though virtual meetings cannot completely replace face-to-face meetings for good, they are likely to remain as a part of our working lives as most businesses adjust to a hybrid way of working.
Here are a few tips to balance both in-person and virtual meetings:
Choose the meeting type based on the topic or context. If you’re reaching out to a client for a quick check-in, a virtual meeting would suffice. If you want to discuss a major portfolio change or strategy adjustments, it’s better to meet in-person, if possible.
Schedule virtual meetings and invite participants ahead of time to best manage your time and theirs, especially when you’re collaborating with remote teams located in different time zones.
Gauge the complexity level of the issue you’re going to discuss. If you’re tackling a thorny problem that’s difficult to comprehend or is emotionally complex, it’s better to go for an in-person meeting.
Finally, choose the meeting type that would be more inclusive. Consider your participants’ availability (proximity) for an in-person meeting. Check if they have a tight schedule that makes it difficult to find a common time for an in-person meeting. In this case, scheduling a virtual meeting can ensure maximum participation and inclusion.
The Final Word
In the post-pandemic era, the workplace could mean different things for different people. With the erratic work arrangements across companies, individual teams, and industry segments, workers need video meetings more than ever.
The real challenge for employers now is to foster true collaboration in a hybrid workplace setting by balancing remote and in-office employee experiences – and a video meeting platform is the key to achieving that.
With InfinCE, your organization can experience all the benefits and features of a modern digital workplace. Enable your team to work together from anywhere, using any device with our comprehensive virtual meeting software. Get started today.
Sachin works as a part of the digital marketing team at InfinCE. He believes in a healthy and resourceful web and does his own little contributions for the purpose by creating and disseminating innovative and quality content.
Definition and Evolution of Digital Workplace Platforms Digital workplace platforms have evolved tremendously over the past few years, with the…Read More
The Benefits of InfinCE’s Unique Pricing Model for Digital Workplace Platforms
Business Software
Cloud
Small Business
Technology
Unprecedented changes over the last couple of years have dramatically changed the way we work. Combine this with amazing technological advancement and what we have is a rather welcome change – that of mushrooming digital workplace platforms.
Encompassing all things that employees use to go about their everyday work and collaborative tasks, digital workplace platforms typically help manage internal communications, HR tasks, and other communication needs to ensure smooth functioning of a remote workforce.
From instant messaging apps to high-end social networks, digital workplace platforms have been gaining popularity for all the right reasons. Key factors that drive this are the market availability of new tools, technologies that are advancing by the day, and employees’ demand for greater freedom and flexibility and of course employers’ goals to offer an improved employee experience.
In this blog, you can discover how InfinCE’s unique pricing model sets it apart as a go-to digital workplace platform.
The Conventional Pricing Model for Digital Workplace Platforms
Typically, a conventional pricing model works as a set standard price that is built keeping the average customer in mind, precluding potential custom needs of each customer. It is built with a one-size fits all approach that seeks to address market needs as a whole rather than unique needs of every customer. This makes it economical in terms of pricing as it does not particularly factor in specific buying circumstances of customers. A conventional pricing model for digital workplace platforms does not take into account dynamic price sensitivity, or product market segmentation.
1. Lack of customizability: A traditional pricing model for digital workplace platforms can come in the way of flexibility. It takes a cookie-cutter approach to problem solving and does not cater to specific business needs of an organization. The guiding principle to remember while you set pricing for a digital workplace platform is to realize that it’s not for yourself, but for your target customers.
2. Not anchored in customer value: A traditional pricing model for digital workplace platforms ranks low on sophistication and therefore ignores important factors such as bundling and differentiation. Since remote work platforms need to be agile, flexible, and easy-to-set up, they need to be priced appropriately.
The Benefits of a Unique Pricing Model for Digital Workplace Platforms
1. Flexibility and cost-effectiveness: One of the essentials that you should look for in a digital workplace platform is its ability to be flexible. Competitive pricing that offers a trial version before a customer signs up for a remote work platform for a long period of time is helpful to understand fitment and purpose. This flexibility allows you to avoid lost sales due to high prices or missed opportunities due to low prices.
2. Scalability: Since it is based on real-time value, a unique pricing model helps companies scale up or down quickly as and when their needs change. This pricing strategy allows businesses to adapt very quickly to the changing demands of the business landscape without losing much in the process.
3. Improved ROI: Because of the personalized approach it takes to pricing, a unique pricing model for remote work platform helps increase profits by a significant margin. It is customer-focused and tailored to fit the wants and needs of your specific customer.
Use Cases of Unique Pricing Models for Digital Workplace Platforms
Unique pricing models particularly work for those companies that are looking to make their business operations more agile. Since it is guided by a usage-based model, a unique pricing model helps companies the liberty to pay according to how they prefer to use the remote work software. Some of the companies that have gone this route are tools and technologies.
Working with a trusted IT services provider that has a unique pricing model helps ensure that end-to-end requirements are taken care of – from equipment maintenance and on-site configurations to training and support for your in-house team.
How to Choose a Digital Workplace Platform with a Unique Pricing Model
Criteria to consider when evaluating different digital workplace platforms: The most important criteria to remember while choosing a digital workplace platform is to see how it ranks on scalability and flexibility. Since modern day business needs are ever-evolving and growing, the digital workplace platform must have a server configuration that suits your business requirements and can be scaled up or down, per your business needs. Secondly,
Tips for choosing the best platform for your business: Based on your unique needs and business challenges, it is important that you factor in the following parameters while opting for your remote work software’s pricing model.
Choosing the right pricing strategy is important for a business to scale their IT resources up or down based on their needs, while keeping overhead costs at bay. InfinCE, along with customizable pricing options has features to effectively operate and progress in the digital era. Enabling data security, business continuity with private IT infrastructure, instant communication channels, productivity tools and more, InfinCE makes a perfect partner to stay ahead of the digital curve. Learn more about InfinCE today. Request a free demo!
I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.
How a Unified Environment Promotes a Successful Digital Workplace
Business Software
Small Business
Technology
A digital workspace is the virtual equivalent of your individual workstation. It is an integrated technology framework that leverages evolving technologies to enable you to work online by providing and managing a hoard of features like apps, data, task management functionality, desktop delivery, etc., on any device, anytime. Global Workforce Study 2021 by BCG and The Network says 89% of the respondents expect their jobs to be partly remote when the pandemic ends. So, remote work is here to stay, fully or partially.
The pandemic caused businesses worldwide to quickly adopt digital workplace solutions to prevent disruption to their workflows. What started as a move triggered by the force of circumstances later proved to be so highly productive and beneficial that most forced adopters became strong advocates of digital technologies. Adopting a digital workplace solution is the first step toward creating a digital workspace.
App and desktop virtualization to provide seamless access to your remote workforce
Secure and hassle-free access to SaaS apps in one place
Easy and seamless file sharing
Content collaboration tools to let teams create, edit, review, and post content that can be accessed by the right people
Automated workflows that save time and man-hours
Unified endpoint management of all devices by a central management console
A single sign-on that provides your employees quick and secure access to data and apps
You can improve the productivity and efficiency of your remote workforce by choosing the right kind of digital workspace with task management functionality that matches your business needs. Hewlett Packard Enterprise defines a digital workplace as “ a virtualized form of the traditional, in-person office environment, where many elements of collaboration and productivity are performed through some combination of digital applications, cloud computing, and other technology”.
A digital workplace solution leverages cloud technologies to integrate all the apps and services required for the internal operations of your business on a single platform so that your remote teams can seamlessly access and share data in a secure environment. Companies create unified environments to enable seamless collaboration among their systems.
So, what is a unified environment?
A unified environment or platform is an efficient, effective, collaborative, and scalable ecosystem consisting of people, systems, and data that work in unison to meet business goals. It enables seamless collaboration among teams and offers secure data access, independent of device and location.
Salient features of a unified platform
Secure and hassle-free exchange of data between systems and apps.
Seamless collaboration among teams across geographies.
Central and controlled access to data across all access points.
Scalable to accommodate the changing needs of your business.
Enhanced security and protection against data breaches.
Thus, unified platforms have multiple features that help employees improve productivity and meet goals. The pandemic-induced lockdowns and new health protocols have paved the way for increased adoption of remote work among businesses worldwide. The BCG Employee Sentiment Survey 2020 reports that 75% of the 12000 surveyees are able to maintain or improve productivity on individual tasks, while 51% confirm being able to maintain or improve productivity on collaborative tasks. As working from anywhere is becoming the new pattern of work, companies are increasingly embracing digitalization to overcome the challenges of an ever-evolving business environment.
So, how does a unified environment promote remote work?
Provides a central hub for all business processes, thus eliminating the need to switch between apps to get work done. Multiple modules are integrated on the centralized platform, which can be accessed on dashboards.
Allows users to create their own workflows sans coding. Workflows can be reconfigured or changed to meet changing business objectives.
Offers flexible integration of apps and data. Data updates are synchronized across all tools, thus breaking silos to enable all pervasive integrations.
Uses dashboards for smart reporting. Smart dashboards simplify data analysis and help track and report KPIs and other metrics.
Digital workplace solutions thus bring together people, processes, and cloud technologies to deliver secure, efficient, and enriched employee experiences across multiple devices and geographies. They come endowed with a host of features to help your remote teams work smarter for your business growth.
A smart digital workplace solution will have an extensive suite of collaboration apps to help you connect with your teams faster and smarter to meet your goals. It will help you streamline communication through a series of channels like email, live chats, easy file sharing, individual and group audio/video calls, etc. Above all, you can centrally control your entire IT assets from one place and manage your information assets with ease and security. You can even leverage private business IT infrastructure custom-built to meet your end-to-end needs for enhanced security.
If you are looking for a digital workplace solution that unifies all your business tools to increase your employee productivity, InfinCE would be your answer. The curated marketplace on the platform includes apps from multiple vendors to meet all your business needs. And what’s more, our experts can guide you through adding custom apps to the platform to increase productivity and improve the experiences of your employees. Whether creating documents, handling emails, scheduling events, or managing tasks, InfinCE’s vast library of productivity tools will help you accomplish your day-to-day activities easily and raise your workforce efficiency.
Get in touch with our experts or take a demo to know more.
I am a Product Consultant, living at the intersection of empathy, design, engineering and helping teams craft Products that bring a smile. I believe that technology best serves its purpose when we use it to address deep problems without losing sight of the human nature of its users. Truly transformative technology is one that seamlessly becomes part of the daily narrative of its customers, aiding them to achieve their goals faster and easier.
The COVID-19 outbreak caused a variety of instabilities across the globe, especially for businesses. Enterprises rushed to think of alternative…Read More
Tackling Top 10 Technology Challenges of Small Businesses
Small Business
Technology
Changing market patterns, rising consumer demands, and gaining a competitive edge against the big fishes in the market have forever been challenging for small businesses. But as the economy tries to recover from the recent pandemic-driven recession, SMBs are predicted to foresee more challenges up ahead.
Since February 2022, inflation is known to have increased by 2.47% worldwide, making it the top challenge for SMBs in recent quarters. Subject to this, small businesses are now desperately trying to up their game by providing unique customer services, improved customer relations, and enhanced operational efficiency. However, COVID-19 issues stay relevant, disrupting the work patterns and productivity and creating a significant concern over employee safety, wellbeing, and morale.
Adopting the right technology seems like the only key to sustainability and resilience for small businesses. Yet, 80% of small businesses are not fully utilizing available technology.
Why?
This blog will take you through the top 10 challenges small businesses might face while adopting technology in 2022 and ways to tackle them. But before that, let’s look at how technology can benefit small businesses.
Top Benefits Of Technology For Small Business Owners
Considering today’s market challenges, small businesses must primarily prioritize: customers, employees, work efficiency, and profitability.
How can technology help achieve these priorities?
The rising capabilities of the cloud, artificial intelligence, and automation are impacting businesses tremendously, enabling operational efficiency, reducing human labor, promoting transparency, quick decision-making, and much more. Here’s a look at the top benefits small businesses can gain with the right technology.
“90% of CEOs believe the digital economy will impact their industry, but less than 15% are executing on a digital strategy.” — MIT Sloan and Capgemini
Here’s a look at the benefits of technology for small business owners:
Operational Efficiency: With tools to effectively collaborate, communicate, quickly track performances, and keep everyone on the same page, technology today contributes majorly toward operational efficiency.
Improved Productivity with Automation: Eliminate redundant tasks with automation to save time and focus energy and resources on essential matters.
Better Storage Solutions with Data Security: Deploying the rising capabilities of the cloud companies can resolve the most eminent issues of all – data storage and security.
Remain Future-ready: With the changing market, especially work cultures, staying equipped with technology makes companies relevant and future-ready.
Enhanced Customer Experiences: Woo today’s customers with services at their fingertips in no time with technology.
Lower Cost and Improved Efficiency: Save costs on multiple resources, reduce downtime, improve efficiency and drive ultimate ROI.
Digital Transformation: Deploying the right technology tools from the start of a business gives much ease to transform digitally and deploy rising technologies with time.
Why are small businesses still reluctant to adopt new technologies despite the benefits? Here’s our pick of the top 10 tech challenges small businesses face in their technology journey!
Top 10 Technology Challenges Of Small Businesses
Choosing the right software
Complexities with new technology
Easy accessibility
Keeping up with updates & integrations
Information security
Staying relevant to today’s changing work culture
Difficulties in integrating with existing systems
Offering employees a unified user experience
Cost concerns
Getting the right advisory
1. Choosing the right software
With thousands of vendors out in the market, selling more or less the same features, choosing the right software or technology solution itself becomes a major challenge. This challenge is especially major for small businesses due to the lack of proper information they are offered by the software vendors. Plus, today’s competitive work environment might prompt adopting multiple tools cause it’s hard to find all you need in one platform. But of course, investing in all the products that look suitable is quite unreasonable.
Tackling the challenge: It’s crucial that before SMBs make their decision on purchasing software, they thoroughly analyze their technology needs and identify their technology opportunities. Merely adopting technologies to match the competitors can result in huge losses, especially if your company is new to the digital transformation journey. Thus, choose a platform that quickly adapts to your ecosystem, is scalable with your changing business needs and tech capabilities, and can satisfy all your tech needs through a single platform.
2. Complexities with new technology
Adapting to a new digital tool takes time, be it a subtle or advanced technology. This is one reason why SMBs with fewer resources, less time, and more to achieve often hesitate to deploy new technologies. However, the right technology will eventually blend into your routine, making tasks more efficient and time-saving. But a technology that complicates your workflow further cannot be called the right solution.
Tackling the challenge: Invest in a technology that’s user-friendly, easy to navigate, can quickly be set up and get started with, and closely aligns with your workflow. Although, as mentioned before, the first few days of implementing new technology are always rough. Thus, try and invest in technologies that come with a tech consulting service or partner who can walk your company and your workforce through the transition.
3. Easy accessibility
Another reason why small businesses are reluctant to adapt to new technologies is due to a lack of accessibility. Tools or software that can be accessed from only certain premises limits its benefits and usability. Especially for SMBs that need their business up and running from anywhere are likely to lose interest in a platform that limits feature accessibilities.
Tackling the challenge: An apt software for small businesses would be the one that provides secure access to data, productivity tools, dashboards, performance metrics, and other features from anywhere. A platform enabling easy tracking, quick decision making, and effective and centralized IT management from anywhere can be called an ideal technology for small businesses. Plus, mobile support and accessibility are like the cherry on top of the cake!
4. Keeping up with updates & integrations
Most technology platforms come with subscription schemes that, after a while, turn out costlier than expected. There are monthly updates and integrations that one needs to keep up with, or it might affect the effectiveness of the tool. Imagine if you are using multiple apps for your business. Tracking the updates, subscription expiry, and integrations of all the tools would turn out to be a whole new task in itself, challenging the entire workflow and business effectiveness.
Tackling the challenge: Investing in a unified solution that integrates multiple features or functionalities into a single platform would be the best way to avoid such drawbacks. When you have all that you need under one platform, you have more visibility and can better manage your updates & integrations.
Information or data security is the most crucial challenge for businesses today. Ransomware attacks were up by 150% in 2020 and grew even faster in 2021. And over 28% of such data breaches in 2020 involved small businesses. Ensuring one’s financial data, IP data, customer information, and other confidential data are safe can be challenging, especially when transitioning to new technology or using multiple apps. The fear of loss to such threats restricts small businesses from deploying new technologies. Also, secured data storage is often a concern for many companies
Tackling the challenge: Utilizing technology solutions that are known to provide effective data security would be the best way to tackle this challenge. Cloud technology is emerging to be most effective when it comes to information security and data storage. Thus, ensure to invest in technology platforms that guarantee data and IT security through virtual private servers, advanced firewalls, and access controls.
6. Staying relevant to today’s changing work culture
The changing work culture today is adding to the tech challenges of small businesses. Companies can no more fix solutions that are strictly apt for office workflow or remote work environments. However, the sudden and inevitable shift to remote work culture has shown an increase in the adoption of technology among small businesses. And that’s why it’s imperative that SMBs choose the right platform.
Tackling the challenge: Be it remote, hybrid, or office work culture, work efficiency, and productivity is what counts at the end of the day. That’s why it’s imperative that SMBs focus on technology that promotes effective collaboration, instant communication, easy and secured accessibility to tools and data, business transparency, and effective and centralized IT management from anywhere.
7. Difficulties in integrating with existing systems
Companies that may be using outdated systems are often reluctant to switch to new technologies, as this would need them to upgrade their entire ecosystem, losing time, money, and resources along the process. However, the reluctance or limitation to adopting newer tools and technology might end up affecting smooth functioning with clients and vendors or even a new digital opportunity.
Tackling the challenge: If your company is new to digital transformation, then choosing a platform or technology that scales with time is highly recommended. A platform that enables seamless third-party integrations and custom integrations will benefit in the long run. And if you are already using a technology that limits integrations, then it’s never late to shift to a solution that enables flexibility.
8. Offering employees a unified user experience
With staff working from various locations today, it has become challenging to keep everyone equally engaged, motivated, and on the same page. Of course, technology is doing much to solve this challenge, but what happens when your staff starts complaining of accessibility issues, incorrect credentials, or server errors?
Tackling the challenge: With the cloud, one can now enable easy and secured access to tools, applications, data, files, and more from anywhere. One can also grant temporary access to clients and vendors for further smooth functioning and unrestricted operations. And when such cloud abilities are added with Custom Dashboards, employees can stay engaged, updated, motivated, and remain connected from anywhere.
When running a business on a restricted budget, investing in technology platforms that may or may not be fully utilized for your operations might not be a wise choice. However, most SMBs end up paying on technology more than the benefits received, eventually prompting them to withdraw completely from the investment. That is why it’s imperative to ensure that the technology you invest in is 100% effective for your business.
Tackling the challenge: Invest in a platform that allows centralized IT management. When you have all your data, IT assets, storage, and even employee & client management done from a single platform, through a single login, you gain greater visibility and control over your operational costs. Moreover, let’s not forget the versatile storage management controls, enhanced security, and single sign-on convenience such a platform could bring to the table for your small business. Plus, in time, when you are thinking of expansion you can seamlessly and cost-effectively scale your server configurations and capabilities, and effortlessly power your business goals with technology.
10. Getting the right advisory
Most small businesses might not have an expert IT council or advisory panel within their workforce due to cost pressures. However, bigger organizations often have in-house technology advisory teams that can evaluate and select suitable technology solutions for their prevailing issues. For small businesses, getting the right IT advisory partner or consulting partner is often not considered an option for fear of escalating budgets.
Tackling the challenge: A tech partner is always an asset, whether a small or a big business. However, when the cost is a concern, it’s rational to depend on technology that comes with tech support or a tech partner who can help with the implementation or transition. If not, it’s always best to invest in a technology ecosystem with easy IT management, a quick setup process, and fewer or no complications when implementing.
In Conclusion!
The market is changing, and the competition is tough! If you need your small business to sustain and succeed, you need to invest in the right technology now! As discussed in this blog, deploying technology for small businesses might seem challenging. But if strategized the right way, it’s the best step you’ll ever take for your business. And that’s why we have platforms like InfinCE that makes transitioning to technology for small businesses quicker, simpler, and smarter!
InfinCE is a complete digital workplace that allows businesses of any size and domain to easily adapt and deploy the rising capabilities of the cloud so that they can stay competitive and future-ready. Along with seamless communication, effective collaboration, business transparency, data security, and centralized management, InfinCE creates a secure environment for remote, hybrid, and office work cultures.
What makes InfinCE unique?
Collaboration apps including video meetings, live chat & employee directory
Online office tools
Single sign-on
Custom dashboards
Application marketplace with custom integrations
Centralized IT management
Business Phone System with smart call management features
Currently leading and managing a highly talented group of developers to produce an unmatched futuristic complex cost effective cloud product which can compete with technology giants.
An intranet is a computer network comprising various operational systems and other computer services, created exclusively for internal communication and…Read More
Transform your Data Sharing Practices to Win Customer Trust?
Business Software
Small Business
Data sharing is increasingly battling data-privacy concerns in an AI-dominated business society. As a result, organizations must be exceedingly cautious with any private, sensitive, or confidential data in the approaching era of data protection laws. Simultaneously, it is vital to exchange and collaborate data to stimulate innovation and discovery.
As enterprises make inroads into data-intensive AI applications, these multiple and sometimes contradictory objectives will become even more imperative. Organizations are not alone as they struggle to negotiate the twists and turns in the path to data sharing while maintaining data privacy. Many corporations and research organizations are working to assist them in addressing the difficulties at hand — and paving the way for a future in which data sharing does not conflict with data-privacy concerns.
External sources listening on the network, unauthorized users, and internal users handing out the store endanger the integrity and privacy of data. This section describes the potentially dangerous conditions and assaults that could compromise your data.
Accidental Exposure – Many data breaches are consequences of negligence or exposure of sensitive data rather than a deliberate attempt. Employees in an organization frequently share, grant access, lose or mishandle valuable data, either accidentally or because they are unaware of security standards.
Data Tampering – With distributed setups comes the prospect that a malevolent third party can commit a computer crime by tampering with data as it passes between sites.
Eavesdropping and Data Theft – On the internet and Wide Area Network (WAN) environments, public carriers and private network owners frequently route their networks via insecure landlines, vulnerable microwave and satellite connections, or several servers. These tend to expose valuable data to any external party.
Ransomware – Ransomware is a significant threat to data. Ransomware is a virus that infects corporate devices and encrypts data, rendering it unusable without the decryption key.
Falsifying User Identities – Criminals steal users’ credit card numbers and then use them to make purchases on their accounts. Or they steal additional personal information such as checking account numbers and driver’s license numbers and use it to open phony credit accounts in the name of someone else.
Accountability – If the system administrator cannot trace user activities, users cannot be held accountable for their actions.
Complex User Management Requirements – The complexity of handling user accounts and passwords in large-scale environments leaves your system exposed to errors and attacks.
According to the Ponemon Institute’s Cost of Data Breach Study, the average cost of a data breach in the United States is $8 million. Furthermore, a data breach affected a total of 25,575 user accounts, meaning that, in addition to financial losses, such occurrences lead to a loss of customer trust and a damaged reputation.
Almost everyone in the consumer goods sector understands that poor brand experiences can swiftly undo years of brand building, a hard-earned favorable reputation, and perhaps most significantly, the trust a customer places in a brand. In today’s age of big data and digital marketing, where consumer goods businesses and merchants build detailed profiles of individual consumers based on data sources, a single data breach can significantly undermine consumer trust.
Winning consumers’ trust will be critical in the future when customer data will be a source of competitive advantage. Companies open and honest about their data usage have the opportunity to win confidence. According to Gartner, firms who successfully build digital trust will engage in 50% more ecosystems, extending revenue generation by 2023.
Businesses must transition to a mutually advantageous data approach that gives customers greater control and gives them authorization for direct access to high-quality data in return for improved, hyper-personalized solutions with enhanced security and privacy. For this, management must develop a culture, train executives, change its organizational architecture and operating model, and evolve skills, technology, and procedures to improve how customers interact with the company and its goods at every touchpoint.
At InfinCE, we see data privacy and security as more than just a risk management issue; but as a possible strategic asset that can be a component of brand building and company reputation. When you subscribe to InfinCE, your valuable data is kept on a virtual private server that is accessible only by your organization. You may safely access your data from anywhere from across the globe through an internet-connected device. Except for the files you download, all data is stored on InfinCE and cannot get saved to a user’s computer. As a result, you get to broaden your business with InfinCE to achieve process improvements, cost reductions, rapid business growth, and, most importantly, increased customer trust.
Some interesting features of InfinCE include:
Customizable Dashboards
Collaboration Apps
Branded Mobile App
Business Phone System
Domain Registration
Productivity Tools
Curated Application Marketplace
Virtual Private Server
Server and Storage Monitoring
InfinCE’s comprehensive approach, based on numerous layers of security that contribute to increased consumer trust, includes:
Improved Data Security – Enjoy complete data privacy by utilizing virtual private servers, firewalls, and encryption/password-based access controls.
Concierge Support – You get to use concierge support via email, phone, and live chat to assist firms in planning and deploying the best technology solutions to streamline operations.
Device Independence – Access the business management software from anywhere using any device and resume where you left off.
Easy Scalability – Scale effortlessly as your business grows by expanding server capacity and storage space without incurring additional expenditures.
Simplified IT Management – Build from the ground up, upgrade existing programs, or interface with your existing systems using a unified platform.
Need assistance determining how to keep your data secure regardless of what? Talk to our experts for a quick tour of the InfinCE platform.
Sachin works as a part of the digital marketing team at InfinCE. He believes in a healthy and resourceful web and does his own little contributions for the purpose by creating and disseminating innovative and quality content.
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