Whether you’re a small startup or a multinational corporation, staying connected with your team and clients is a strong prerequisite in the digital age. Emails have been the workhorse of corporate communication for decades. However, in a world that constantly evolves, businesses need to adapt. 

In this blog, we’ll explore the whys of businesses thinking beyond traditional emails for their modern communication needs and why InfinCE stands out as a great fit.

1. Real-Time Communication: Traditional emails are inherently asynchronous, which means that they don’t promote real-time conversations. In a business landscape where decisions are made in the blink of an eye, real-time communication is a game-changer. Modern employee communication software facilitates instant messaging and quick decision-making. 

InfinCE’s communication boards allow you to get a unified view of real-time updates across cross-functional teams seamlessly. With a reliable internal communication tool, all critical data that you need is updated automatically, thus helping decision-making and instant communication. It also helps avoid the pain of manual data entry, thus making communication simple and fuss-free. 

2. Collaboration at Its Best: In the age of remote work and globally distributed teams, collaboration is a lifesaver. Emails are clunky and often lead to long threads that are difficult to follow. Modern communication software allows teams to collaborate seamlessly on projects, share files, and offer quick feedback, all in one place. 

InfinCE is packaged as a complete solution with video meetings, a robust business phone system, instant live chats, and a comprehensive employee directory that allows collaboration on the go. Multiple participants can share their screens simultaneously during a meeting to save time and add more clarity to the discussions. Collaboration is made easy with integrated features like file sharing, task management, and project tracking. It’s all in one place, reducing the need for scattered communication channels and endless email chains.

3. Enhanced Productivity: When your team spends less time wading through their overflowing inboxes, they become more productive. Modern communication software can streamline work processes, keep conversations organized, make tasks clearer, and help your team stay focused on their work.

4. Mobile-Friendly: In a world where we are constantly on the move, mobile-friendliness is a must. Modern communication software ensures that your team can access vital information, chat with colleagues, and collaborate on projects from their mobile devices, no matter where they are.

5. Customization and Scalability: Traditional emails have limited customization options, which may not cater to your organization’s unique needs. Modern communication software can be tailored to fit your specific requirements and is easily scalable as your business grows.

6. Increased Security: Many modern communication software platforms come with robust security features to protect sensitive business data. This is a significant advantage over traditional emails, which are susceptible to hacking and data breaches.

How Does InfinCE Stand Out As The Modern Employee Communication Software

InfinCE is built keeping in mind the needs of the modern workforce. Its features make it an ideal choice for modern employee communication:

1. Secure Video Conferencing: InfinCE offers secure video conferencing and facilitates face-to-face virtual meetings, which is vital for remote teams and client interactions.

2. Centralized File Sharing: With a centralized file-sharing system, InfinCE ensures that documents are readily accessible to authorized team members and reduces the risk of data loss.

3. Team Collaboration Suite: InfinCE comes with a suite of collaboration tools, including real-time chat, project management, and task tracking, fostering a productive and cohesive team environment.

4. Advanced Security Features: InfinCE takes data security seriously, with advanced security measures that protect your organization’s sensitive information.

5. Mobile Apps: InfinCE offers mobile apps, making it easy for your team to stay connected, whether they’re in the office or on the go.

In conclusion, while traditional emails have their place in business communication, modern communication software offers a multitude of advantages that can help businesses stay effective, productive, and competitive in today’s fast-paced world. InfinCE, with its top-notch features and customization options, is a prime example of a modern employee communication software that takes your business beyond emails, empowering your team to communicate, collaborate, and succeed. It’s time to embrace the future of communication and unlock your organization’s full potential.

Even as we transition from a remote working environment to a hybrid workplace, the ubiquitous power of video meetings cannot be undermined for today’s corporate workforce. Like a virtual bridge, they seamlessly connect teams spread across various locations, fostering real-time interactions that mimic face-to-face conversations. 

Video meetings have become the linchpin of effective communication, enabling seamless collaboration between in-office and remote team members. An Owl Labs survey of 2022 reveals that 87% of remote and hybrid workers prefer video conferencing as it fosters better engagement and understanding. 

Companies of all sizes have harnessed the power of video meetings, recognizing their potential to enhance productivity, reduce travel costs, and boost employee morale.

The Role of Participant Engagement in Online Video Meetings

With the increasing significance of video meetings, it’s only obvious that the role of participants and their engagement in meetings, participant engagement stands as the vital ingredient for effective communication and seamless collaboration. However, challenges exist that can  impede participant engagement. 

• Technical glitches: From poor internet connections to audio lags and communication delays, technical hiccups hamper engagement, leaving participants feeling disengaged and frustrated.
• Distractions: Distractions pose another obstacle in the path to active involvement. A Gartner study brings to the fore how video meetings always encourage multitasking, which can be detrimental to focus. 41% of employees admitted to doing unrelated work while on video calls. These distractions diminish attention and prevent meaningful contributions, hindering the team’s progress.
• Absence of non-verbal cues: The absence of non-verbal cues in video meetings can lead to misinterpretations. Non-verbal cues carry valuable information, and their absence can reduce the effectiveness of communication. A Buffer study reveals that 43% of remote employees struggle with miscommunication due to a lack of non-verbal cues.

Read More: 5 Ways to Secure Your Meetings When Using Video Conferencing Software

Strategies To Enhance Participant Engagement In Online Video Meeting

To actively tackle the above mentioned challenges, it is crucial to foster an environment that encourages active participation. Employing interactive tools, nurturing open discussions, and setting clear meeting agendas can rekindle participant engagement. By overcoming these challenges, through a video meeting software companies can transform their video meetings into a harmonious symphony of ideas, collaboration, and successful outcomes. Let’s explore potential strategies that can drive participants to engage and interact better to make the most of video meetings.

1. Setting the stage: Pre-meet prep

Before a meeting commences, it is ideal to encourage participants to acquaint themselves with the meeting agenda. Supporting reading material is a good place to start. This sets the tone for removing potential hiccups and helps drive the context of the meeting. By doing so, attendees can come prepared with insightful thoughts, promoting meaningful discussions. For example, in a marketing brainstorming session, sharing market research data beforehand can ignite innovative ideas and creative solutions.

Creating an optimal meeting environment is equally crucial. Suggest tips for participants to set up suitable lighting, background, and minimize distractions. By doing this, you can ensure everyone’s focus remains on the agenda. For instance, in a design review meeting, clear visuals and minimal background noise can facilitate effective feedback and review. Such streamlined meetings can be promoted through an effective video meeting software. 

2. Laying the foundation of interactivity: Meeting agenda

A well-structured agenda is the backbone of an engaging video meeting. Encourage organizers to include interactive activities and discussion points to keep participants actively involved. For instance, in a team-building session, incorporating collaborative exercises that encourage creativity and problem-solving can enhance team dynamics.

Breaking the ice is essential, particularly in virtual meetings where personal connections might feel distant. Suggest incorporating icebreakers or warm-up activities to establish rapport among participants. For example, in a project kick-off meeting, sharing interesting facts about team members can create a sense of camaraderie and collaboration.

3. Encouraging active participation: A culture of contribution

To foster active participation, guide meeting facilitators to ask open-ended questions that encourage thoughtful responses. For instance, in a strategic planning meeting, prompting attendees to share their perspectives on market trends can lead to valuable insights.

Leveraging features like polls, chat, and breakout rooms can transform passive listeners into active contributors. In a product feedback session, conducting live polls or using breakout rooms for smaller group discussions can amplify engagement and encourage diverse viewpoints.

4. Leveraging the video toolkit: Visual aids and multimedia

Incorporating visual aids is a powerful way to enhance engagement and comprehension. Recommend using slides or screen sharing to deliver information effectively. For example, in a training session, visualizing complex concepts through infographics or diagrams can make learning more engaging and memorable.

To maintain interest, suggest using multimedia elements like videos or interactive presentations. In a sales pitch, including customer testimonial videos or interactive product demos can capture participants’ attention and leave a lasting impression.

5. Empowering participants: Strong communication techniques

Establishing clear communication norms is vital to ensure everyone’s voice is heard. Provide guidance on using mute/unmute etiquette and raising virtual hands for orderly discussions. For instance, in a team status meeting, creating opportunities for everyone to contribute updates can foster a sense of collaboration and accountability. Active listening is equally crucial for effective communication. Encourage participants to acknowledge and respond to each other’s ideas, promoting a collaborative environment. In a brainstorming session, demonstrating active listening by building on others’ ideas can inspire creative thinking and inclusivity.

6. Experimenting with different narratives: Dynamic meeting formats

Varying the meeting format can inject excitement and maintain engagement. Incorporate small group discussions or interactive tools like whiteboards to encourage active participation. In a project planning meeting, using a whiteboard to collectively outline action items and deadlines can create a sense of ownership and accountability.

Tell captivating stories, use humor, or share personal anecdotes to keep the meeting lively and inspiring. For instance, in a team morale-boosting session, recounting success stories and celebrating achievements can motivate the team to strive for more significant accomplishments.

7. Blazing through challenges: Tips and tricks

Addressing common technical issues proactively is essential to maintain seamless meetings. Provide troubleshooting tips for audio or video glitches, ensuring that participants can navigate any obstacles without derailing the discussion.

Suggest using reliable video conferencing platforms with the latest features and improvements to ensure a smooth experience. In a client presentation, using a secure and user-friendly platform with screen sharing capabilities can impress clients and build trust.

Read More: 5 Video Marketing Trends That Every SMB Needs To Follow

Best Practices for Facilitating Engaging Video Meetings

Here’s a list of best practices to remember to facilitate smooth seamless meetings. 

1. Prepare adequately and set the stage
2. Build an interactive agenda that encourages participants to engage actively
3. Keep open-ended questions a part of the agenda
4. Use visual aids and multimedia
5. Establish clear communication norms
6. Use dynamic meeting formats
7. Incorporate humor and storytelling tools
8. Overcome technical challenges

Acing Online Video Meeting With The Right Tool: InfinCE, A Customizable Video Engagement Platform

InfinCE’s online video Meeting software intuitive interface and user-friendly design are built to streamline the video meeting experience, ensuring both organizers and participants can navigate effortlessly through the platform. From pre-meeting preparation to post-meeting follow-ups, InfinCE facilitates every step of the video conferencing journey.

In the digital era, mastering the art of participant engagement in video meetings is a leadership skill that can set teams on a path to success. By employing these strategies and fostering a culture of active involvement, businesses can leverage the full potential of video meetings to foster collaboration, creativity, and connection among their distributed workforce. When every participant feels valued and inspired to contribute, the power of virtual meetings transcends physical boundaries, creating a united and thriving digital workplace. 

Learn more on how InfinCE makes a perfect Video Engagement Platform. Request for a Free Demo now!

Ever since the pandemic brought in the dynamics of remote work and hybrid models, Microsoft Teams has become a household name in the world of remote work. A 2022 press release indicates Microsoft’s revenue of $51.7 billion in the December quarter, a rise of 20% from the same quarter last year, and profits of $18.8 billion, a steady increase of 21%, with earnings per share of $2.48, up 22%. In terms of quick numbers, the number of daily active users doubled in the wake of the pandemic – from 75 million in April 2020 to 145 million in April 2021.

Despite its immense popularity, it’s not without its shortcomings. Microsoft Teams is feature rich yet falls short of some basic essentials that drive effective communication and collaboration. It’s also probably why several businesses are on the lookout for Microsoft Teams alternatives. 

• For one, it is limited in its use for large scale enterprises that have several cross-functional teams. It offers only about 30 private channels that can be a bottleneck for several communication workflows across large companies.
• Secondly, nuanced access control is not a well-thought out feature with Microsoft Teams. Rankling several industry leaders who have considered switching to Microsoft Teams, the absence of an evolved access and permission control has made it a rather unpopular option.

In this blog, we take a quick tour of 10 Microsoft Teams alternatives that offer an array of features beyond messaging and video conferencing.

1. Zoom

Primarily seen as a video conferencing tool with an instant messaging service, Zoom is equipped with a native cloud phone solution. 

• Integration with other tools and platforms: Available on iOS and Android, Zoom can host a large audience and has powerful integration capabilities. Zoom offers integration with other tools and platforms such as Slack, Dropbox, Google Drive, and Microsoft Teams.
• User experience and ease of use: With a simple and intuitive interface, Zoom enables easy scheduling and joining of meetings from desktop and mobile devices.
• Security: Zoom provides several security and privacy features, such as end-to-end encryption for video meetings, password protection, and waiting rooms for meeting attendees.
• Customer support: Customers can access Zoom’s customer support through email, chat, or phone besides offering a comprehensive resource section that serves as a knowledge base. 
• Pricing: It offers a limited free plan with paid plans starting at $149.90/year (or $12.50 / month).
• The flipside: One thing that deters ease of use is that it is loaded with too many add-ons that may not particularly make financial sense for a small business. Also, one of the major cons of Zoom is the mandate to download the app, thus lacking browser only functionality. 

Read More: Why Is InfinCE A Better Choice For Safe Video Calling Than Zoom

2. Google Meet 

Google Meet is a video conferencing tool that allows users to have video meetings directly from their Google Calendar event, email invite, or Gmail.  

• Integration with other tools and platforms: Google Meet can be integrated with other Google tools such as Google Calendar and Google Drive and other third-party tools such as Zoom, Microsoft Teams, and Slack.
• User experience and ease of use: It has a simple and user-friendly interface that makes it easy to use for both hosts and participants. The platform offers features such as screen sharing, real-time captions, and recording abilities, which enhance the user experience.
• Security and privacy features: Google Meet features end-to-end encryption for video meetings, two-factor authentication, and enterprise-grade security.
• Customer support and resources available: Google provides extensive support and resources to its users through the Google Meet Help Center.
• Pricing: Offers a free plan for starters with paid plans priced from $8/ user per month.
• The flipside: Browser support is limited, which means some users may need to rely on apps for a smoother experience. The platform does not provide advanced webinar features, such as Q&A sessions or polling, which could be a drawback for larger meetings.

Read More: 5 Workplace Innovations You Can Welcome with Video Conferencing

3.  InfinCE

Here’s how InfinCE Scores over other remote platforms. 

• Tailored for remote work: Infince is designed to cater to the needs of remote teams by centralizing communication, collaboration, and data management in a single platform. The platform is optimized for remote access, usage, and management, providing businesses with flexibility and control over their operations.
• Enhanced security: Infince uses the latest security protocols and encryption methods to ensure data privacy and protection from cyber threats. The platform is hosted on a private cloud infrastructure, which provides additional security layers compared to public cloud hosting used by Microsoft 365 or Google Meets.
• Cost-effective pricing: Infince offers scalable pricing plans suitable for businesses of all sizes and budgets. The pricing is transparent with no hidden costs, making it easy for businesses to budget and predict their expenses.
• High degree of customizability: Infince features highly customizable templates that businesses can tailor to match their brand identity. This allows businesses to create a professional look and feel for their platform without the need for expensive customization.
• Dedicated support: Infince provides users with dedicated 24/7 support via phone, email, or chat. This ensures that businesses always have access to help when they need it, improving the efficiency and productivity of remote teams. It is in fact a perfect alternative during Microsoft Cloud or Google Cloud outages.

4. Cisco Webex

• Integration: Integrates with multiple tools, including Microsoft Teams, Salesforce, and Google Calendar.
• User Experience: Offers an easy-to-use interface, with features like screen sharing and virtual backgrounds.
• Security and Privacy: Provides industry-leading security measures and end-to-end encryption.
• Customer Support: Offers technical support through multiple channels, including phone and chat. 
• Pricing: Offers a free plan with paid plans ranging from $14.95/host per month.
• The flipside: Limited customization options and slightly higher pricing compared to other video conferencing platforms.

Read More: 6 Ways to Build a Secure File Sharing Practice Within Your Organization

5. ClickUp

• Integration: Integrates with popular tools such as Slack, Trello, and Google Calendar.
• User Experience: Offers a customizable interface, with various views and templates.
• Security and Privacy: Provides options like two-factor authentication and GDPR compliance.
• Customer Support: Offers 24/7 customer support through email and live chat.
• Pricing: Comes with a free plan for unlimited users and paid versions starting at $5 per user/month. 
• The flipside: Steep learning curve and requires a longer setup time compared to other project management tools.

6. Chanty

• Integration: Integrates with G Suite and third-party apps like Zapier and Trello.
• User Experience: Offers a simple, clutter-free interface with features like threaded conversations and file sharing.
• Security and Privacy: Provides end-to-end encryption and compliance with GDPR.
• Customer Support: Offers support via email, chat, and phone, with a detailed knowledge base. 
• Pricing: Provides a free plan for up to 10 members and a paid plan with $3/user/month.
• The flipside: Lacks advanced features like screen sharing and video calling, and limited integrations compared to other team chat platforms.

7. Pumble

• Integration: Integrates with Google Drive, GitHub, Bitbucket, and Zapier.
• User Experience: Offers a simple, user-friendly interface with features like public and private channels and voice messaging.
• Security and Privacy: Provides end-to-end encryption and complies with GDPR.
• Customer Support: Offers 24/7 support through a dedicated team and a comprehensive knowledge base. 
• Pricing: Offers a free forever plan that works for the needs of small and medium-sized businesses. Paid plans start at $1.99 per user per month with access to most Pumble features. 
• The flipside: Limited integrations and lacks video conferencing capabilities compared to other team chat platforms.

Read More: 5 Tips To Effectively Manage Remote Teams During Challenging Times

8. Brosix

• Integration: Integrates with other tools via Zapier and offers API for custom integration.
• User Experience: Offers a user-friendly interface with features like group and screen sharing and a customizable chat environment.
• Security and Privacy: Provides end-to-end encryption and complies with EU data privacy laws.
• Customer Support: Offers 24/7 customer support through phone, email, and live chat.
• Pricing:A forever free plan that works for small teams that are just getting started. Paid plans begin at $4 user per month.
• The flipside: Limited integrations compared to other team chat platforms and higher pricing compared to some competitors.7. Pumble:

• Integration: Integrates with Google Drive, GitHub, Bitbucket, and Zapier.
• User Experience: Offers a simple, user-friendly interface with features like public and private channels and voice messaging.
• Security and Privacy: Provides end-to-end encryption and complies with GDPR.
• Customer Support: Offers 24/7 support through a dedicated team and a comprehensive knowledge base. 
• Pricing: Offers a free forever plan that works for the needs of small and medium-sized businesses. Paid plans start at $1.99 per user per month with access to most Pumble features. 
• The flipside: Limited integrations and lacks video conferencing capabilities compared to other team chat platforms.

9. Zoho

• Integration: Offers integration with many popular tools, including G Suite, Salesforce, and Slack.
• User Experience: Offers a user-friendly interface with features like task management and a customizable dashboard.
• Security and Privacy: Provides industry-standard security measures and promotes data privacy.
• Customer Support: Offers support through phone, email, and chat, with a comprehensive knowledge base and user forum. 
• The flipside: Advanced features require higher-tier subscriptions, and some users may find the interface and navigation slightly overwhelming.

10. Slack

• Integration: Offers integration with various tools, including Google Drive, Zoom, and Trello.
• User Experience: Offers a user-friendly interface with features like channels and direct messaging, file sharing, and app management.
• Security and privacy: Provides various data security and privacy measures, including enterprise-level encryption and two-factor authentication.
• Customer Support: Offers 24/7 customer support through phone, email, and chat, with a detailed knowledge base and user forum. 
• The flipside: Lack of threaded chats, and some users may find it challenging to locate specific conversations or messages

To Summarize

Remote work is gaining popularity with the various shifts in work culture. How companies strategize, evaluate and implement the right tools would define the path to their success. Where, some businesses might focus on improving work efficiency, others might depend on advanced tools and technologies to enhance work collaboration. However, a platform like InfinCE is built to help embrace the ever changing digital work environment and thrive with the rising technology advancements. 

Connect with us today to learn more about InfinCE!

Even as the pandemic unfolded, physical workspaces have started to become obsolete with remote work growing in popularity. A U.S. Census Bureau data reveals that the number of people primarily working remotely grew from 5.7 percent in 2019 (roughly 9 million people) to 17.9 percent in 2021. An Accenture’s 2021 Future of Work survey shows how a whopping 83 percent of employees indicated preferences for hybrid work, while 63 percent of high-growth companies are already implementing hybrid work models to enhance workplace productivity and nurture a culture of flexibility and openness.

With companies world over implementing remote work policies, how well are you covered? Being able to work remotely is a great way to go if you have the right tools. That said, is investing in a comprehensive remote work platform on your radar?

Let’s help you figure it all out in our detailed guide on remote work software and its uses. 

IN THIS GUIDE

• Defining a remote work platform
• Common myths of a remote work software debunked
• Why is a remote work platform essential for today’s digital workforce?
• What are the benefits of a remote work software?
• What are the challenges involved in implementing a remote work software?
• How does a remote work software drive employee experience?
• Why should InfinCE be your go-to other remote work platforms?
• Conclusion

First things first, let’s explore a few myths that are typically associated when the topic of remote work is discussed. Let’s explore a few.

Defining a Remote Work Platform

A remote work platform is a digital tool or platform that allows individuals or teams to work and collaborate on projects, tasks, and assignments remotely from various locations. They are typically equipped with communication tools, task management, file sharing, and video conferencing.

Common Myths of a Remote Work Software Debunked

1. Remote work brings down productivity of employees: Well, this is a big no. A remote work software is equipped to handle virtual communication and collaboration tasks effectively without compromising on efficiency, thus playing a significant role in driving employee productivity. With optimized workflows cutting down on time-intensive processes, remote work tools help build agile teams that are ready to take on the challenges of a future-ready workplace. As the complexities of the modern workforce increase, the time is now to think about a comprehensive remote work platform that handles the a to z of communication, connectivity, and collaboration and helps employees adapt to the evolving needs of a dynamic business workplace.

2. Remote work can leave room for communication gaps: This is yet another misconception that often gets tagged with remote workplaces. A remote work platform helps remote teammates collaborate effortlessly through sharing files on the go over the cloud, manage projects efficiently, and track progress reports frequently by offering an integrated view of several linked workflows. This ensures that cross-functional teams stay well connected and are not working in isolated silos besides fostering an integrated working environment where team members can track project statuses, leads, define tasks, and set deadlines.

3. Remote work demotivates employees: With workplace demographics continuing to shift, the use of remote collaboration tools is on the rise and for good reason. Particularly fuelled by the growing demands to increase employee productivity and cut costs, remote work platforms act as a source of motivation by reshaping the very outlook of work.

Now that we have debunked some myths, let’s define the elements that constitute a remote work platform and understand the benefits it brings to the corporate table. Precisely, a remote work software entails a robust, technological version (aka a digital workplace) of a physical workspace, that encompasses all the technologies that both employers and employees use to get work done in today’s workplace. Ranging from HR applications, e-mail communication tools, core business applications to  instant messaging and enterprise social media tools and virtual assistants, a comprehensive remote work platform consists of a suite of several applications that are meant to transform the employee experience. 

Why is a Remote Work Platform Essential for Today’s Digital Workforce?

In today’s digital workplace, remote work platforms are essential for organizations to ensure seamless communication, collaboration, and project management. The onset of the COVID-19 pandemic accelerated the adoption of remote work platforms for many organizations. Remote work platforms provide a range of benefits to both employers and employees, including increased flexibility, reduced overhead costs, and improved work-life balance.

Remote work platforms enable employees to work collaboratively with their colleagues, thereby fostering teamwork and productivity. By using a remote work platform, employees can work on the same documents, share their ideas and collaborate on projects as if they were working in the same office.

What are the Benefits of a Remote Work Platform?

1. Greater employee retention and talent acquisition: A remote friendly work culture is a perk that any employee appreciates. Given that working remotely gives autonomy and flexibility to employees, there is a good chance that employees would opt for a lower paying job if they could work away from the office. Not just from the employee standpoint, employers also stand to gain with remote work as they get to hire top talent and indirectly save on business costs. 

2. Enhanced communication channels: Today’s digital workforce prefers modern communication channels that allows them to communicate on the go without having to gather in meetings that are all too time-consuming. 

3. Reduced costs: For employers in the digital age, investing in IT infrastructure and physical office workspaces may run into overhead costs in the long run. With fewer people in a physical office setup, organizations can cut down on their real estate footprint, reduce costs to run onsite business operations, including office space, equipment and travel reimbursement.

What are the Typical Challenges Involved in Implementing a Remote Work Software?

1. Steep learning curve: While a remote work software is composed of a bunch of applications serving distinct functions, it’s important for your remote work software to work as a unified platform that helps employees have a delightful employee experience. However, this comes with a certain trade-off. To make the most of remote work, it’s important for employees to be tech-savvy and invest time and energy on getting a grasp of multiple tools, no matter how simple they seem. 

2. Integration issues: It’s important to ensure that your technology teams work in cohesion with your infrastructure management teams to get through the traps of siloed implementations and disparate ownership. 

3. Data security and porting: While employees work with scores of data that gets exchanged across all remote work collaboration tools, it’s imperative to keep a tab on secure data sharing and porting. Switching and porting data between multiple apps leads to significant time losses. For instance, a typical day of a remote worker would involve attending a meeting over a video conference on a separate application while also writing an email via an email tool. So the need to maintain a unified view of data is important. 

How does a Remote Work Software Drive Employee Experience?

In addition to boosting productivity, remote work platforms also drive employee experience. These platforms help employees feel more connected to their colleagues and their organization, even when working remotely. Communication tools such as chat, video conferencing, and messaging platforms facilitate a sense of community and enable workers to build relationships with co-workers and managers.

Remote work software also contributes to work-life balance for employees. They allow workers to work from anywhere, anytime, thereby reducing the stress and time involved in commuting. Additionally, these platforms provide employees with greater autonomy, resulting in improved job satisfaction.

Remote work software is essential for organizations that want to stay competitive and provide the best experience for their employees. By using remote work software, businesses can empower their remote workforce to work collaboratively and productively, regardless of where they are in the world. Moreover, remote work platforms drive employee experience, enable work-life balance, and foster a sense of community among remote workers.

Must-Have Features of a Comprehensive Remote Work Software

We list some must-have features that should comprise an ideal remote work software. While investing in one, be sure to check on them.

1. Collaboration apps: Since collaboration is the lifeblood of remote work, your remote work platform needs to be fully equipped to facilitate video meetings, live chat, and bring up a comprehensive employee directory for quick lookup.

2. Productivity tools: Contextual tools that raise productivity such as spreadsheets, presentations, calendars, and calendars are an absolute must. 

3. Flexible integrations and mobile compatibility: Your remote work platform should be capable of unifying all your existing and future digital systems. This gives you an inherent edge because you are not only able to centralize the technology architecture but also indirectly increase enterprise-level flexibility. This helps businesses to scale up, or down, according to dynamic business needs.

4. Secure cloud file sharing: To support a workforce that’s spread across the globe, your remote work tool should be hosted on the cloud, facilitating employees to to work from any location and from any device, with just a basic connection to the internet. Besides being cloud-based, the tool should also have cloud storage to store all important business files and documents in order to make it easier for employees to access the latest versions of files, whether they are in the office or working from home.

Why should InfinCE be your go-to over other remote work platforms?

The following features make InfinCE truly beneficial for customers and offers them a competitive advantage over other remote work software. 

1. Comprehensive and customizable: InfinCE offers a comprehensive suite of tools and features to facilitate remote work across multiple departments in an organization. The platform can be customized to cater to specific business needs, ensuring a personalized and productive workflow.

2. Affordable and scalable: The pricing of InfinCE is transparent and budget-friendly, with no hidden costs or fees. The platform is scalable and can be adapted according to the size of the organization, making it accessible to small start-ups as well as large enterprises.

3. Secure and reliable: InfinCE is built with enterprise-grade security protocols to ensure data confidentiality and protection. The platform also ensures reliable access to data and applications with 99.9% uptime.

4. User-friendliness: InfinCE is designed to be user-friendly, with a user interface that is easy to navigate and understand. The platform is also compatible across multiple devices, making it convenient for users to work remotely from anywhere in the world.

5. Collaborative and efficient: InfinCE fosters collaboration among team members, making it easier to work together and achieve goals. The platform enables efficient project management, workflow automation, and streamlined communication among team members, resulting in improved productivity and efficiency.

Conclusion

As the modern workplace continues to evolve, and employee expectations shift, organizations that do not embrace the digital workplace risk falling behind. With InfinCE, you can experience seamless, integrated and intuitive collaboration with the perfect remote work software at play! Get in touch with us for a free demo, and we would be glad to chip in!

Despite the soaring popularity of virtual meetings since the onset of the COVID-19 pandemic, researchers point toward the concern that virtual meetings aren’t as effective as the traditional, in-person meetings. 

“Part of the problem might be that we’re worse at taking turns in virtual conversations than in physical ones.” (Stanford University, 2022)

“The number of meetings grew by 7.4% between June 2020 and December 2021, but the meetings were typically of low quality.” (University of Cambridge Judge Business School, 2022)

Many employees are annoyed with the amount of time lost due to technical issues, delayed meetings, irrelevant agenda, off-topic discussions, unpreparedness, and loud background noises. These challenges, however, cannot deny the fact that virtual meetings are here to stay. Gartner data shows that by 2025, 50% of all enterprise virtual events will be held on the video meeting platforms commonly used by organizations today, proving that video meetings are not likely to disappear from our workplace anytime soon.  

What does it take to run an effective virtual meeting that facilitates collaboration, engagement, and communication between in-office and remote teams? 

Common Challenges in Hosting Virtual Meetings

The use of virtual meetings in workplace can raise several concerns, some of the most commonly cited issues are discussed below:

• It can be difficult to pick up on non-verbal cues such as body language and gestures in virtual meetings. For instance, the meeting host or speaker may not be able to gauge whether other members of the meeting are puzzled, distracted or have lost interest.
• Video meetings can lead to Zoom fatigue, a unique kind of exhaustion that occurs when people participate in video meetings for an extended time period. The constant need to focus on screens, lack of breaks, and the difficulty in understanding non-verbal or social cues lead to fatigue and reduced productivity.
• Technical glitches that you have no control over, such as server or internet connection outages, microphone failure, audio problems, crashing of shared applications, or the trouble of logging into a virtual meeting. 
• Many people prefer face-to-face, in-person interaction instead of virtual team meetings. Remote team members may not get enough time to bond with each other and build formal relationships. The result can be a lack of mutual trust which, in turn, can impact your team’s productivity.
• Scheduling virtual meetings could be a challenge when you want remote teams working from multiple locations and different time zones to join the meeting at a reasonable hour.

Best Practices & Tips to Make Your Video Meetings More Effective

1. Turn your camera on during virtual calls

In a prolonged remote work environment, your employees get only little in-person face time with their colleagues, supervisors, or managers. Keeping the camera on during virtual meetings will make your video conferences more accessible, exciting, and intuitive for participants. 

By observing the facial expressions and body language of the participants during a video call, you can pick up contextual cues that are often lost over audio calls or text-based modes of communication such as chat or email. Encouraging your team members to turn on their cameras during video meetings can make them feel more connected, engaged, and productive.   

2. Use interactive tools to increase engagement

Utilizing interactive tools like polls, surveys, quizzes, and breakout rooms during virtual meetings will allow participants to get involved as if they are all in the same space.

Breakout rooms are one of the most popular features in InfinCE video meeting platform that helps create a dynamic virtual meeting experience. Meeting organizers or hosts can use the breakout rooms to divide participants into smaller groups for focused discussions and effective collaboration. 

InfinCE video meeting software allows you to create and launch polls/ quizzes during a virtual meeting and gather the responses from your participants. You can frame customized questions for your polls and see the results in real-time to make informed decisions or next steps. 

Using the Raise a Hand feature in the InfinCE video meeting platform, a participant can notify the meeting host that they want to discuss a point without disrupting the flow of the meeting. All these tools promote better participation and collaboration and provide valuable feedback to the meeting organizers.

3. Allow short breaks between each meeting

Back-to-back virtual meetings can be stressful and decrease your ability to focus and engage. Participants should be encouraged to step away from their screens and take a short break in between successive meeting schedules. It prevents stress from building up. 

Here are a few tips to make your moments of respite successful:

• View breaks away from your computer will help shift your mind and re-energize before joining the next meeting.
• A short meditation break or a simple physical activity such as a stroll will help you feel refreshed and recharged when you start your next meeting.
• Before scheduling a video call, do check if you really require a meeting to discuss the issue or if it can be solved through email, live chat, or document collaboration. 
• Make your meetings more intentional. Create and share an agenda ahead of time, think about who attends the meeting, start and stop on time, and transition to a five-minute recap at the end of the call. 
• Raise your hand, polls and quizzes, breakout rooms, and other interactive tools are great ways to keep your participants involved and elicit creative and strategic conversations.  

4. Find the right balance between virtual and in-person meetings

Despite returning to normal after the pandemic, virtual calls continue to be a staple of the daily business routines. Though virtual meetings cannot completely replace face-to-face meetings for good, they are likely to remain as a part of our working lives as most businesses adjust to a hybrid way of working. 

Here are a few tips to balance both in-person and virtual meetings:

• Choose the meeting type based on the topic or context. If you’re reaching out to a client for a quick check-in, a virtual meeting would suffice. If you want to discuss a major portfolio change or strategy adjustments, it’s better to meet in-person, if possible.
• Schedule virtual meetings and invite participants ahead of time to best manage your time and theirs, especially when you’re collaborating with remote teams located in different time zones.  
• Gauge the complexity level of the issue you’re going to discuss. If you’re tackling a thorny problem that’s difficult to comprehend or is emotionally complex, it’s better to go for an in-person meeting. 
• Finally, choose the meeting type that would be more inclusive. Consider your participants’ availability (proximity) for an in-person meeting. Check if they have a tight schedule that makes it difficult to find a common time for an in-person meeting. In this case, scheduling a virtual meeting can ensure maximum participation and inclusion.  

The Final Word

In the post-pandemic era, the workplace could mean different things for different people. With the erratic work arrangements across companies, individual teams, and industry segments, workers need video meetings more than ever.

The real challenge for employers now is to foster true collaboration in a hybrid workplace setting by balancing remote and in-office employee experiences – and a video meeting platform is the key to achieving that. 

With InfinCE, your organization can experience all the benefits and features of a modern digital workplace. Enable your team to work together from anywhere, using any device with our comprehensive virtual meeting software. Get started today.

Connect with our experts today or Request a Free Demo!

Definition and Evolution of Digital Workplace Platforms

Digital workplace platforms have evolved tremendously over the past few years, with the modern workplace requiring much more than just a basic communication tool. In a dynamic business environment where change is the only constant, employees require a cohesive digital experience to collaborate, access important information, communicate with colleagues seamlessly, and manage their workload effectively.

As a result, modern digital workplace platforms now provide a range of features that enable businesses to meet these needs. A suite of applications that enable businesses to function remotely, collaborate online, and have access to cloud-based tools to run day-to-day operations, digital workplace platforms include communication tools such as email, instant messaging, video conferencing, and project management tools. Analogously, these platforms act as virtual offices where employees can share files, communicate with colleagues, and complete work tasks. A digital workplace platform is like a toolbox that provides everything you need to get the job done from anywhere on any device, examples of which include HR databases, knowledge management systems, and customer relationship management software.

Read more: What is a Digital Workplace: A Complete Guide! 

Employee Experience: The Key Driver 

Several studies have confirmed that a positive employee experience leads to higher engagement, productivity, retention, and even profitability. For example, according to a 2023 Gartner Survey, 83% of HR leaders believe employee experience is crucial to their organization’s success. On the other hand, companies with poor employee experience see high turnover rates, low productivity, a bad work culture, and even customer dissatisfaction.

For a digital workspace to translate to building a positive employee experience, personalization, mobile accessibility, and ease of use are some critical ingredients.

1. Personalization involves tailoring the digital workspace experience to each employee’s unique needs and preferences – this can be achieved through customized dashboards, relevant information feeds, or custom notifications. 

2. Mobile accessibility means enabling employees to work from anywhere, anytime, on any device. An easy-to-use interface and accessibility from anywhere ensure employees can navigate the digital workplace platform without friction, frustration, or confusion. This also contributes to shorter learning curves and lesser training mandates.

Robust Integration with Third-Party Applications: A Must-have

According to a study conducted by the Aberdeen Group, companies that integrate their enterprise applications experience a 20% increase in productivity. This includes everything from marketing, sales, and supply chain management to HR and finance. Key integration capabilities that need to be present in a digital workplace include compatibility, security, and scalability. Compatibility means having the ability to integrate with a variety of applications, ensuring that you have access to your entire suite of tools. Security is important to ensure sensitive data remains safe and protected. Finally, scalability refers to the ability to add or remove apps as needed without disrupting the current workflow.

The Three Cs – Cloud, Collaboration, and Communication

Microsoft reported a 27% increase in revenue from investing in intelligent cloud, with an overall revenue uptick of 39% attached to the cloud. If you want to take a leaf from their book, you know where to put your money. Cloud-hosting is your best bet for a digital workplace platform especially because it safeguards important information, reduces the risk of data loss, increases security, and of course, allows your employees to share and access files from a central location, lending to a simple and seamless experience. Following suit, communication, and collaboration are key elements that have to fall in place if a digital workplace platform is considered successful.

Read more: Role of a Digital Workplace Platform in Hybrid Workplace

Adherence to Regulatory Compliance and Security: The Much-needed Protocol

Adherence to security and compliance policies is critical to the success of digital workplace platforms. Companies that comply with regulations and protect user data enjoy higher levels of trust and customer loyalty, leading to increased revenue and growth. It is essential to prioritize security and compliance to safeguard against the cost and reputational damage of a security breach. The implementation of security features like single sign-on, two-factor authentication, and data encryption has become crucial for digital workplace platforms to protect sensitive information. According to a report by Verizon, over 80% of data breaches are caused by weak or stolen credentials, which can be prevented by using these security measures. Companies like Slack and Microsoft Teams have successfully implemented these features, resulting in improved security and increased adoption rates. In fact, Microsoft Teams reported a record 2.7 billion meeting minutes in a single day in March 2020, attributed to the platform’s security measures.

Embracing Web3 Technologies

Gartner predicts that by 2024, AI will have automated as much as 75% of the manual work involved in project management-related administrative tasks. Better yet, a study by Accenture found that AI adoption could increase workplace productivity by as much as 40%.

Artificial intelligence (AI) and Machine Learning learning (ML) are becoming increasingly important in the digital workplace, and new platforms are designed to leverage these technologies to enhance productivity and automate routine tasks. One example of how these technologies help personalize user experiences is through intelligent recommendations. By analyzing employee behavior, such as the types of tasks they complete, the documents they access, and the apps they use, ML algorithms can suggest relevant content, information, and tools that are unique to each user. This personalized approach helps employees work more efficiently and effectively by streamlining workflows and reducing the time spent searching for information.

Connect with our experts know more about InfinCE

Teamwork is always the underlying element for business success, now more than ever, considering today’s remote working environment. The remote work revolution has caused companies to increasingly let their employees work from home, requiring geographically diverse team members to work in unison to attain corporate goals. 

So, why is remote collaboration important? 

74% of Fortune 500 CEOs expect to reduce their office space, thanks to anywhere working. Remote work calls for seamless collaboration among teams, and the digitalization of business processes endows companies with remote work capabilities. Remote collaboration is essential because it can:

1. Increase productivity, 
2. Optimize workflow processes,
3. Strengthen team relationships,
4. Help manage projects better, and
5. Improve communication.

A robust virtual collaboration environment must be in place for remote work to be productive. Your business needs the support of a smart digital workplace solution integrated with efficient collaboration tools to enable its dispersed team members to seamlessly share data to meet goals faster. 

What are collaboration tools?

Remote collaboration tools are the different kinds of software and services that allow your geographically diverse teams to work together to meet business goals. They eliminate the limitations of geographical locations as impediments to teamwork and equip your team members with the right capabilities to work in conjunction with each other to complete projects. You need a suite of various collaboration tools integrated into your digital workplace platform because they bring diverse benefits to the table.  

Read more: How A Collaboration Software Can Improve Productivity

A Few Benefits of Remote Collaboration  

1) Increases productivity   

Productivity is vital to increasing profits and efficiency. A productive workforce is a key to sustained business growth. Your remote employees have more time saved by eliminating unnecessary commutes, which can be effectively used to complete tasks faster. Likewise, virtual meetings consume less time than face-to-face meetings. In short, remote work helps your employees save a lot of time which they can productively use to complete their work faster and smarter.

2) Eases problem-solving

Collaboration enables diverse skill sets to come together to carry out tasks and address any challenges. Seamless sharing of knowledge can help resolve problems with more efficiency and address the blind spots, if any, with more ease, thus optimizing workflow processes. 

3) Allows freedom and flexibility at work     

One of the biggest boons of remote work is enabling your employees to enjoy more freedom and flexibility at work. The employees have ample time to accommodate their personal and professional lives while clocking the required work hours and completing tasks on time. This serves to ease work pressure and foster trust while leaving your employees more satisfied. 

4) Saves cost for both employers and employees  

Remote work relieves employers of the need to pay huge rentals for their office premises. Even in a hybrid environment, the physical premises of the office need to be retained only on a limited scale, thus saving huge costs which are otherwise incurred in the form of rents payable to huge commercial spaces. Remote work eliminates the costs of transportation, childcare, and work wear for employees, thus adding up to their savings. 

Thus, it is imperative for businesses to foster smart and effective collaboration among their employees to help the latter thrive in an increasingly digital working environment. Remote collaboration requires your teams to leverage technology to nurture communication among their members to work collaboratively to complete projects.    

Here are 5 Tips to Improve Remote Collaboration 

1. Set clear-cut goals and allocate tasks effectively

Your employees must be given a clear idea of the goals set. Removing uncertainty around the goals would help improve remote communication, increase productivity, and track the progress of projects. Set periodic milestones in well-defined terms, the progress of which can be tracked and displayed on custom dashboards to be viewed by the relevant persons.

2. Plan and schedule regular meetings  

Meetings should be set in a recurring pattern such that your employees get to know beforehand about it and plan their home and work life around it. Video calls and meetings, single and group chats can be done in real-time on digital platforms and made more fruitful by the data sharing feature of digital workplace solutions.

3. Set boundaries for communication 

Timelines should be set for communication which the teams should strictly follow to avoid false assumptions and misconceptions that could adversely affect team relationships and dynamics. Respecting the timeline for communication is important because the line between personal and professional lives blurs when working remotely and because diverse teams would be working in different time zones. The importance of the matter to be conveyed merits the type of communication that needs to be used, like email, instant messaging, phone calls, etc.

4. Create a collaborative environment by setting up multiple communication channels 

A torrential flow of data through a single channel of communication can cause the information to get lost and people to disconnect. Your teams need a digital platform that streamlines communication by dedicating separate discussion channels for separate tasks such that the right set of data reaches only the relevant personnel. Smart digital workplace platforms offer a multitude of avenues for effective communication among teams, like email, audio calls, one-on-one, and group video calls, individual and group chats, etc. 

5. Create custom dashboards for smarter data analysis 

Creating a custom dashboard on your digital workplace platform is the smartest way to track the progress of your projects. A smart, personalized dashboard simplifies data analysis and displays the right sets of metrics to the relevant people, thus giving transparency to the progress of tasks. Your employees get to stay on top of company updates and seamlessly share data through standard and custom tiles on custom dashboards designed exclusively to meet your unique business needs. 

Read more: How Can Organizations Profit More from Collaboration Software?

Effective remote collaboration thus improves productivity and builds healthy relationships among your employees while keeping them engaged at work. Businesses must embrace smart digital workplace solutions to make them future-ready and create a smart digital working environment for their remote employees. The challenges of cloud technologies are ever-evolving, and so are your business needs. A smart digital workplace solution like InfinCE would be your best buddy to promote smarter collaboration among your dispersed teams because:  

1. Its feature-packed collaboration apps affect smarter and streamlined communication among your teams. 
2. The employee directory on the platform lists all details of your internal and external contacts, allowing you to initiate a call, chat, or email directly from the directory.
3.  You can choose the right collaboration application from our extensive collaboration suite to help your employees connect better with remote team members and work together to meet goals.  
4. Individual and group chats can be made more meaningful through seamless and secure sharing of files.
5. Build trusted relationships through the multiple communication apps integrated with the platform.
6. Leverage centralized data using custom tiles on multiple dashboards.

InfinCE is the one-stop digital workplace solution that can make your business future-ready with infinite scaling-up capabilities to meet the ever-evolving challenges of the digital ecosystem. Get in touch with our experts to know more. 

A digital workspace is the virtual equivalent of your individual workstation. It is an integrated technology framework that leverages evolving technologies to enable you to work online by providing and managing a hoard of features like apps, data, task management functionality, desktop delivery, etc., on any device, anytime. Global Workforce Study 2021 by BCG and The Network says 89% of the respondents expect their jobs to be partly remote when the pandemic ends. So, remote work is here to stay, fully or partially. 

The pandemic caused businesses worldwide to quickly adopt digital workplace solutions to prevent disruption to their workflows. What started as a move triggered by the force of circumstances later proved to be so highly productive and beneficial that most forced adopters became strong advocates of digital technologies. Adopting a digital workplace solution is the first step toward creating a digital workspace. 

Read more: 6 Tips To Guarantee Data Security in a Digital Workplace      

Essential features of a digital workspace    

1. App and desktop virtualization to provide seamless access to your remote workforce
2. Secure and hassle-free access to SaaS apps in one place
3. Easy and seamless file sharing
4. Content collaboration tools to let teams create, edit, review, and post content that can be accessed by the right people
5. Automated workflows that save time and man-hours
6. Unified endpoint management of all devices by a central management console 
7. A single sign-on that provides your employees quick and secure access to data and apps  

You can improve the productivity and efficiency of your remote workforce by choosing the right kind of digital workspace with task management functionality that matches your business needs. Hewlett Packard Enterprise defines a digital workplace as “ a virtualized form of the traditional, in-person office environment, where many elements of collaboration and productivity are performed through some combination of digital applications, cloud computing, and other technology”. 

A digital workplace solution leverages cloud technologies to integrate all the apps and services required for the internal operations of your business on a single platform so that your remote teams can seamlessly access and share data in a secure environment. Companies create unified environments to enable seamless collaboration among their systems.  

So, what is a unified environment?

A unified environment or platform is an efficient, effective, collaborative, and scalable ecosystem consisting of people, systems, and data that work in unison to meet business goals. It enables seamless collaboration among teams and offers secure data access, independent of device and location. 

Salient features of a unified platform  

1. Secure and hassle-free exchange of data between systems and apps.
2. Seamless collaboration among teams across geographies.
3. Central and controlled access to data across all access points.
4. Scalable to accommodate the changing needs of your business. 
5. Enhanced security and protection against data breaches. 

Thus, unified platforms have multiple features that help employees improve productivity and meet goals. The pandemic-induced lockdowns and new health protocols have paved the way for increased adoption of remote work among businesses worldwide. The BCG Employee Sentiment Survey 2020 reports that 75% of the 12000 surveyees are able to maintain or improve productivity on individual tasks, while 51% confirm being able to maintain or improve productivity on collaborative tasks. As working from anywhere is becoming the new pattern of work, companies are increasingly embracing digitalization to overcome the challenges of an ever-evolving business environment.  

Read more: Ensuring Digital Wellbeing With The Right Digital Workplace Platform!

So,  how does a unified environment promote remote work? 

1. Provides a central hub for all business processes, thus eliminating the need to switch between apps to get work done. Multiple modules are integrated on the centralized platform, which can be accessed on dashboards.
2. Allows users to create their own workflows sans coding. Workflows can be reconfigured or changed to meet changing business objectives.
3. Offers flexible integration of apps and data. Data updates are synchronized across all tools, thus breaking silos to enable all pervasive integrations.
4. Uses dashboards for smart reporting. Smart dashboards simplify data analysis and help track and report KPIs and other metrics.  

Digital workplace solutions thus bring together people,  processes, and cloud technologies to deliver secure, efficient, and enriched employee experiences across multiple devices and geographies. They come endowed with a host of features to help your remote teams work smarter for your business growth. 

A smart digital workplace solution will have an extensive suite of collaboration apps to help you connect with your teams faster and smarter to meet your goals. It will help you streamline communication through a series of channels like email, live chats, easy file sharing, individual and group audio/video calls, etc. Above all, you can centrally control your entire IT assets from one place and manage your information assets with ease and security. You can even leverage private business IT infrastructure custom-built to meet your end-to-end needs for enhanced security. 

If you are looking for a digital workplace solution that unifies all your business tools to increase your employee productivity, InfinCE would be your answer. The curated marketplace on the platform includes apps from multiple vendors to meet all your business needs. And what’s more, our experts can guide you through adding custom apps to the platform to increase productivity and improve the experiences of your employees. Whether creating documents, handling emails, scheduling events, or managing tasks, InfinCE’s vast library of productivity tools will help you accomplish your day-to-day activities easily and raise your workforce efficiency. 

Get in touch with our experts or take a demo to know more.   

A digital workplace is an integrated platform with capabilities to deliver and manage all the apps and data of your business operations in real-time, independent of any device or location. It is a virtualized form of the traditional, in-person office environment, where many elements of collaboration and productivity are performed through some combination of digital applications, cloud computing, and other technology. Digital workplace solutions gained more acceptance when COVID19 forced several businesses to allow their employees to work remotely.  

So, what is an ‘intelligent’ digital workplace?

An intelligent digital workplace is essentially an improved digital workplace, backed up by the ever-evolving cloud technologies, with immense potential to improve employee efficiency and productivity while ensuring enhanced experiences for both employees and customers at reduced costs. It leverages digital technologies to help your company achieve sustainable growth while improving its bottom line.  

Evolution of intelligent digital workplace platform

Digital workplace platform are an offshoot of the corporate intranet, the latter being a tool to share company information among employees. The possibility of having unified, seamless access to data and apps to smoothen business operations led to the birth of digital workplace solutions. Modern intelligent digital workplace solutions employ artificial intelligence, Internet of Things (IoT), and machine learning to streamline your business operations and render them efficient so that your employees needn’t switch between apps anymore, but can focus on the task at hand instead.

Read more: Driving Employee Engagement In Today’s Changing Work Culture!

So how does an intelligent digital workplace solution work?

An intelligent digital workplace solution automates the regular tasks of your business operations and analyzes your business activities to give personalized insights on the performances and progress of projects to enable your employees to work smarter and faster. Your employees, applications, data, analytics, and work culture are brought together on a single digital platform to enable your geographically dispersed team members to serve your customers better and faster. This has prompted futuristic organizations to increasingly invest in intelligent digital workplace solutions. An intelligent digital workplace solution makes better use of data and analytics to equip your employees with insights to help them work more efficiently and intelligently. “The intelligent digital workspace is a personalized, federated, secure, and device- and location-agnostic environment that provides workers with the resources required to effectively do their job, including frictionless access to data, technology, and collaborators,” says IDC TechScape: Worldwide Intelligent Digital Workspace, 2020. 

Personalization of the digital work environment helps accelerate work and reduce the volume of files at each desk while enabling your business to carry out its operations in different time zones.  

Benefits of personalized digital workplace solutions

1. Enhances employee satisfaction and engagement through personalized work experiences

An intelligent digital workplace brings to the table tangible benefits like improved employee performance and productivity as well as intangible benefits like enhanced employee satisfaction and engagement. The digital tool sets that the platform presents to your employees keep them in good stead as they foray into smarter and more innovative digital ways of working. And personalization of digital workplace software serves to give personalized work experiences to motivate and engage your employees. 

2. Seamless integration of multiple collaboration apps

Intelligent digital workplace solutions are empowered by a multitude of collaboration apps through which your employees get to connect with each other and discuss work-related topics. Being networked across teams and departments can help information sharing, but collaboration overload can give rise to information overload, affecting the pace at which work gets done. This is where IT infrastructure management companies come to your aid. Their intelligent digital platform solutions come with an array of collaboration apps, offering you the choice to pick only the ones that suit your business operations best. 

Watch more: Watch how InfinCE makes work-life easier with seamless integration and centralized management!

3. Smarter data analysis through personalized dashboards  

Intelligent digital workplace platforms come with capabilities to create personalized dashboards that offer smarter data analytics and display actionable, effective insights into your business processes. Personalization makes digital workplace solutions intelligent with capabilities to ensure that the right information is visible to the relevant people through personalized dashboards and intelligent collaboration apps at the right time. 

4. Using cloud storage enables access to data from anywhere

Cloud technologies ensure secure storage and easy sharing of all files from anywhere at any time. Personalization in digital workplace software makes them intelligent working environments where employees get to access the right information they need and share their knowledge with a few clicks. 

An infinite cloud platform like InfinCE leverages cloud technologies to enable innovations, and top-class customer services through safe access to resources. 

5. Centralized management enabling enhanced business transparency

When productivity tools can be accessed and managed all from a single platform, through a single sign-on, work becomes much more convenient and smarter. Handling multiple subscription renewals, maintaining multiple credentials, plus paying extra costs on unused tools, can be easily eliminated with centralized IT management.

With InfinCE enabling seamless third-party tool integration, bringing all you need for your work, to one platform, just does not makes work easier, but smarter and more efficient. 

6. Onboarding employees the smarter way

Employee onboarding might as well be declared as the most tedious process of an organization. And that’s why an intelligent digital workplace must target to systemize and streamline this process. 

With an effective cloud platform, new employees can be easily onboarded to the company workflow and culture, introducing them seamlessly to policies, employee directories, chats, communications channels, files, department dashboards, performance matrices, and more just by adding them to a single 

platform. 

In Conclusion!

With market competition on the rise and customer demands changing each day, there is no room for businesses to compromise on efficiency. In fact businesses, today need to be one step ahead of just being efficient. They need to remain future-ready, make quick decisions, and stay trendy. That’s why it’s highly turning imperative for companies to switch to intelligent digital workplaces, that make work smarter, productive, and innovative, plus let your business stay modern with quick adaption to new technologies. 

How can one choose and implement the right digital workplace?

By implementing a digital workplace solution that:

• Promotes the rising capabilities of the Cloud
• Features custom dashboards for complete transparency
• Allows easy communication and collaboration
• Allows centralized management with seamless third-party tool integration
• Makes data access easy and secured
• Gives high priority to resource and data security
• Promotes employee engagement
• And mostly brings all these features to a single platform, eliminating multiple logins.

InfinCE is the one-stop technology solution for all your IT infrastructure needs. The platform offers all the IT infrastructure required to run your business under one roof from building your website to offering a secure intranet while allowing you to personalize your digital workplace solution to suit your unique business needs. InfinCE has the capabilities to build private and secure IT infrastructure to meet your end-to-end needs for enhanced security. Besides, you get to enjoy data security and customization services at the most affordable cost! 

Read more: Why is InfinCE A One-Stop Technology Solution for Small Business?

An IDC study rightly defines intelligent digital workspaces as a framework for enterprises to deliver a diverse set of hardware and software resources to workers, which enables more dynamic and adaptable teams, supports individual and group productivity, enables competitive differentiation, and provides a safety net of security and compliance required in the modern digital economy and workplace. An intelligent digital workplace solution, InfinCE has infinite capabilities to meet all your IT needs and smartly manage and secure your valuable data to improve your employee performances and revenues through personalization.

To know more about how InfinCE can take your business to new heights, connect with our experts today!

Employee engagement is critical for businesses to retain their talent and improve their employee experiences. Engaged employees tend to believe that their employers have their well-being in mind which motivates them to put in their best efforts towards the realization of corporate goals. Disengaged employees are more likely to lose commitment towards the company or start distrusting employers. Such employees fail to see the vision and the objectives of the organization they work for. 

In today’s digital world, employees prefer to be highly involved in what they do and be active contributors to their company’s success. Aligning personal goals with corporate goals would inculcate a sense of belongingness in the minds of the employees which is very important for boosting loyalty, a fact substantiated by Microsoft’s employee survey 2021. The report says 90% of the Microsoft employees surveyed globally have responded that they feel included in their work. 

It has long been established that good employee experiences beget good customer experiences, a fact which was proved time and again during the pandemic. 

Forrester’s study report “Predictions 2022: The Future of Work,” says that 48% of large companies in the US have dedicated programs to improve employee experiences, a number which is expected to rise to 65% in the year to curtail their attrition levels. 

Read more: How An Integrated Digital Workplace Solution Helps Mitigate Remote Work Hurdles

Employee Engagement vs. Employee Experience

“Gallop defines employee engagement as the involvement and enthusiasm of employees in their work and workplace.” Employee experience, on the other hand, refers to an employee’s entire journey with respect to his association with the company and is greatly influenced by his engagement at work. 

Why Is Employee Engagement Important?

Employee engagement is vital to companies to help assess employee perspectives on the existing workplace culture which could serve as terms of reference for making future policy changes. Employee engagement catalyzes team engagement, which in turn promotes business growth. 

Employee engagement demands your attention more in today’s business scenario for 3 reasons:

• Companies operate from diverse geographies
• Work is becoming increasingly remote
• There is an overload of information on business systems.  

As work switched from on-site to remote and workplaces transitioned from physical to virtual during the pandemic, with the added bonus of flexibility thrown into the mix, employees increasingly quit jobs that didn’t meet their needs.  “Gartner’s 9 Future of Work Trends Post Covid -19” says 16% of employers surveyed are using technologies to monitor employee activities including employee engagement and their well being to have a better understanding of employee experiences. 

The report advocates responsible use of employee information and analytics to improve employee engagement and enrich employee experiences while working remote, and create a culture of inclusiveness to help employees grow in team culture. 

This is where an efficient digital workplace solution comes to your aid. Backed up by cloud technologies, digital workplace platforms have the capabilities to keep your employees at all levels stay connected and engaged through a multitude of communication and collaboration tools built into them.

Read more: The Definitive Guide to Perfect Digital Workplace Solution

3 Ways Digital Platforms Can Improve Your Employee Engagement

1) Internal communication is rendered seamless through a suite of collaboration apps

A digital workplace facilitates engagement across multiple departments of your business with the help of an array of communication tools and collaboration applications integrated into the platform. These tools can be accessed across geographies, enabling your diversely spread employees to have the right data on their fingertips. Effective internal communication and collaboration are critical to improving employee engagement. Digital workplace solutions ensure that your employees remain connected from anywhere in the world. 

The feature-packed collaboration apps on digital workplace platforms will let your employees at all levels communicate with each other and also with external contacts. Digital platforms ease collaboration from a central hub connecting your employees dispersed across multiple time zones and geographies. 

2) Enable smarter data analysis by creating custom dashboards and tiles

A custom dashboard is a data visualization cum business intelligence tool that showcases a specific set of metrics and KPIs on a single page. A smart digital workplace solution brings to the table the right capabilities to build multiple custom dashboards and tiles for analysis varied purposes. 

Multiple dashboards powered by a variety of tiles can be created on digital workplace platforms for enhanced visibility and productivity. Dashboards serve to track your employee activities and the progress of projects which can be accessed by all team members, thus increasing employee engagement at all levels. Personalized dashboards offer intelligent analytics of data to ensure that the relevant data is visible and accessible only to the right persons. 

You don’t have to go for a ‘one size fits all’ kind of dashboard meant for your industry or your line of business in general, when you have the advantage of creating custom dashboards that uniquely suit your business. Pre-built tiles extract information from business apps and display it on custom dashboards to help track projects, campaigns, and other key metrics in one view, thus motivating your employees to strive more toward goals set, thus keeping them engaged. 

3) Seamlessly integrate multiple apps that cater to the business needs of varied industries  

The successful day-to-day operations of your business demand access to a series of business apps from multiple vendors. Switching between apps will incur huge amounts of time loss which can be prevented by adopting a smart digital workplace solution. A smart digital workplace platform integrates a wide range of apps that find uses in diverse industries. These apps can be managed from a central hub, thus saving time, and serving to improve productivity, communication, and collaboration among your teams.  Your diversely spread employees can access data through these apps from anywhere to get their work done. 

Read more: How Digital Workplaces Improve Employee Experience

In Conclusion!

Good employee experiences stem from good digital experiences, no matter whether companies embrace a fully remote working environment or a hybrid one. This calls for the adoption of a smart, highly interactive digital workplace solution like InfinCE to improve your employee engagement, enhance your employee experiences, and shore up your digitization endeavors in more ways than one. 

The platform enables smarter, effective, and streamlined communication among all departments and teams. You can seamlessly share information and organizational updates on the custom dashboards created on InfinCE. The platform has an array of tools and apps to facilitate live chats, video calls, and meetings among your employees, keeping them engaged. The collaboration features of InfinCE include secure file sharing and live editing of documents, thus catering to employee engagement. With InfinCE, collaborative project planning is possible and project calendars can be managed, shared, and synced with personal calendars. The platform draws on data from various sources such as external APIs and apps to offer insights in the form of graphs and charts. 

InfinCE offers a curated application marketplace to meet your varied business needs. A few of those apps even come free of cost. And what is more, all business apps available on InfinCE, be it commercial or open-source, can be easily accessed through a single login. A few of these apps are WordPress Blog and WordPress portal for content management; Odoo and Rise for CRM; OpenProject and Kanboard for project management; MyBB to manage and moderate discussions among teams; and Vanilla Forums for interactions with customers and potential clients.   

Organizations are increasingly incorporating aspects of engagement into all elements of their employee experience to make it a fruitful journey for both the employers and the employees.  And InfinCE is your one-stop technology solution to digitize your business operations and keep your employees engaged such that personal goals are aligned with company goals and employees develop a holistic view of the company and their roles in its operations. 

To know more on how InfinCE can help enhance employee engagement connect with our experts today!